We love to bring our dog buddy over here every time we are in town, Melanie does such a great job when he comes for his grooming appointment, she puts a lot of care into what she does. We really like this attention they put to the services at this location. read more

Petco - Pet Stores Near Me - Kissimmee, Florida

I've been down here a few times for grooming services with a few different dogs, one a Staffordshire and the other a beagle mix. I've always been really happy with the results, you can tell the grooming staff is professional, efficient, and really cares about the health and wellbeing of the dogs they provide services for. Bonus, they also give your pet a cute little scarf when they're done. I've bought a few other things from this store like treats and such but can't say a lot about any other services here. It doesn't seem like a huge store but they have a decent enough selection so they'll probably have at least a few choices of whatever you're looking for. Fair warning, getting in and out of the lot can be a bit of a pain when there's a lot of traffic, but that's an issue with the lot itself and not this business. read more

Petco - Pet Stores Near Me - Kissimmee, Florida

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I do like this Petco location. It had some beautiful fish to look at. The aisles, though not all, were quite bare sporadically. Places like this always get me though, because of my kitties. I love buying them new toys! But as far as price point, their catnip was a little expensive here. read more

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Very disappointing experience at Petco Grooming.They increased the price significantly, claiming that the price shown on the website did not include certain materials or services. It felt like going to a restaurant and finding out that the bill does not include the food. The final price was almost double what was originally advertised.Even worse, my dog was injured during his grooming appointment and ended up with a cut. Since then, he has had several uncomfortable and painful nights. What concerns me most is that the staff did not even suggest having him examined by a veterinarian after the injury occurred.I filed a complaint, but unfortunately, nothing was done to address the situation or take responsibility. Between the unexpected price increase and the injury to my dog, this was a very upsetting experience. I would not recommend this grooming service. read more

This location is close to home, it is clean and very easy to find what you are looking for. They have many options for dog food and all other animals. Parking is pretty good, they have plenty of parking. read more

Had everything we were looking for. Found a dog eating mat and food scooper. We didn't think about a to-go water bowl until we passed it in the aisle, so we picked that up. The worker at the register was nice and helpful when checking us out. If we are in the area, we will go back. Recommended for dog needs! read more

The workers are very knowledgeable and kind.I love to buy snacks by the pound here for our dog and also love to look at the cats and kittens that are up for adoption. read more

I visited for a uti for my cat, they did a check up and blood work to see everything was okay. First off the lady said she will put a doggy pad for her because she we peeing in the carrier I did not ask for it she said she will do it and instead charged me for it as if I asked. I found my cat has kidney problems, instead of recommending any diet changes or any pain meds they said I just have to go to ER understandable. But their JOBB is to recommended diet changes to help with her dehydration and kidney they did not do that instead they made me feel rushed, gave me a piece of paper full of vet er and charged me 180 for everything wasn't bad price for everything but she overcharged me for something I didn't ask for. I feel as though I wasn't given any empathy or any remorse they just wanted to get out of work while I was crying my eyes out for my cat. No reassuring, no asking if I'm okay, no recommendations, just straight "you gotta go to the ER" WHEN THER JOB IS GIVE INSIGHT. read more

My mistake for not even wasting my time look at the name tag of the young reception girl, but wow that is some awful customer service. I get to my appt not even 10 minutes than what I was supposed to and, this employee's whole energy screams hostile. She called as I parked, I confirmed I was there. I got to reception and I am informed that I have to wait 2 hours. This is the closest location to me but not worth my money or time. What a way to start the morning! read more

My oldest got a hamster at this location recently several months after their old one passed away. Petco carries the food that the old one did really well on and we have gotten so many other items from them in the past. They just happened to be in the area and had gone in to check what pets they had available and found a few of the breed they liked in stock. They went back several days later and bought the one they liked best. She did well for almost 2 weeks and then passed one morning. We took her back in for proper disposal and they gave us a refund, unexpectedly, as they were not prepared to just replace it with a new one. Pets have been an important part of our family for their entire lives and Petco has always been there to fill their needs whether it be for food or other products. The employees at this location were all friendly and knowledgeable. They provided exemplary assistance. read more

I was looking for a place to take my dog to get his nails cut and anal glands expressed. Their grooming center takes walk-ins for those services. If they have never seen your pet before, make sure to take copies of their vaccinations, especially rabies. The young lady that helped me get my furbabby checked in was so nice and helpful. She immediately took him to the back while I paid. The check out girls were also very friendly and sharp. Before I knew it, they were done. They did a great job on his nails. Better than my vet. I was very happy with their service. Of course my pet wasn't going to let me out the door without doing some shopping. He had to sniff out all the toys, food and treats in his reach. He's all but 10 pounds, so his reach isn't very high, but his nose knows. They have a lot of varieties of dog/cat food and treats. They had some really good deals on treats (Made in America). We snagged a couple good deals. Though I don't have any other animals, I cant help but to visit all the other animals in the store; rats, fish, reptiles, birds...I love all their accessories, especially the elaborate tubes for the hamsters to play and hide in. I tried to introduce my pet to some of the cats that were up for adoption. The cats were so adorable and lovable, but by pup wasn't having any of it, so we checked out and took our goodies home. read more

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This location has the worst customer service, I'm a customer here as I live across the street so come here almost every few days for my salt tank needs. Today I went in and stood in fish isle for 40 mins while no team member helped. One young lady walked right past us and asked others if they needed help, as we had been there for 20 mins already. Nobody said a word so finally I went to the cashier and was given a terrible attitude when I asked for some help. I'll no longer return here, extremely unacceptable. read more

Super clean and organized inside. Service The staff were helpful with my prescription dog food. The vet tech printed me off a card so I could use it every time I came to buy my dog's special food. The person who checked me out had a positive attitude, much appreciated. :) read more

Petco - Get this dog food here for my little girl! - Pet Stores Near Me - Kissimmee, Florida

Dropped off my dog for a cut. Not realizing he was going to come back with several nicks and cuts. I have used an array of different groomers and even cut my dogs hair myself but never have I left him nicked and cut like this. Nor have any of those other establishments. I am highly upset at the care my dog received. If the skill set is lacking and the groomer is unable to provide a proper service. Maybe skills need to be reevaluated or someone with the skill set should have stepped in and taken over. read more

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I took my dog to get groomed at Petco on 3201 Vineland Rd. Ash did an amazing job on my giant schnauzer puppy. I will definitely be bring him back for his next hair cut! I would definitely recommend Ash! read more

Petco - Pet Stores Near Me - Kissimmee, Florida

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Well for starters, they can stop lying to make sales. A sick fish should not be sold. This can have dire consequences and get very expensive by killing all the other fish. Sold me a yellow goat fish and I noticed it had ick. They told me that is only because it was stressed try to catch him. Got home and acclimated the lil guy to my hospital tank. Fish was swimming ok but I was not ready to pass him into my display tank. My wife fed the lil guy and told me the next morning he was just in the hiding tube. I got home after work and the lil guy was dead covered in ick. Called Petco at the loop in Kissimmee and their answer pretty much was tuff luck, we won't refund you. It died when you had it. This is one day to the next and me pointing out that it looked sick. I asked if it dies in the next couple of days can I get a refund, the same person said I'm sure we can work something out, now she says she never told me that right to my face. A true lying piece of a crap company hires this piece of crap person. So I'm out $50.00+ tax. Fuck you Petco, never again. I'd give no stars but I have to give one for the review. read more

I've been a loyal Petco customer, especially for purchasing tissue culture plants, but my recent visit was very disappointing. I've frequently received price matches in-store for items that are cheaper on their website, with no issues. However, during my latest visit, I was treated with complete disregard. When I asked about a price match, the staff and especially the manager were very rude and dismissive, telling me that they don't offer that despite having done it for me many times before! The lack of consistency and unprofessional attitude was shocking. Definitely not coming back here again. Stop treat your customers like shit. read more

It is now 8:31pm EST on Monday 9/19/2022 and there is light rain falling. I am at curbside pickup and after 10 minutes, a Male (Ray) picked up the phone, I told him I preordered food for my dog and gave him the name. Ray just said "Hold" and left me on hold. What is the purpose of curbside pick up? I went in with the call still on Hold and asked for the Manager and Lucy came up. She stated when it is raining the staff is not required to take your order to the car!I was surprised by her response since this policy is no where in writing! If you are reading this review you are better off ordering during a sunny day or order from another store altogether. Despite informing the manager "Lucy" I have a blue handicap pass She reiterated keep in mind when it is thundering and raining no one is required to take the food out! I replied well keep in mind when your employees answer the phone they should let the customer know not just place them on eternal hold . Lucy totally defended her employee telling me he was working in the back. As a Corporate Professional and former manager she didn't act accordingly. The customer is not always right, but you need to hold your employees accountable. This curbside "no rain" policy should be put in writing on the PETCO Corporate Website. Lucy also said we have 3 employees in the store and I saw one customer. Wow! It was light rain and everyone must be made of paper. Do not Order Curbside from this store or shop here altogether! read more

Petco - Cellphone hold time after being put on hold and no one picking up again - Pet Stores Near Me - Kissimmee, Florida

I love coming here to get everything I need for my babies. The store is really well organized depending on what time of pet you have. They offer grooming and obedience classes as well. They offer adoptions for cats daily but special groups come on weekends so check with the store for dates and times. Sign up for Petco Pal rewards and get great deals and rewards! The employees are very knowledgeable about pets, pet care and products so I am confident when I go there that they will help me when I have questions. read more

Petco - Sweet birdies - Pet Stores Near Me - Kissimmee, Florida

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My husband dropped off our dog at this petco for a grooming appointment. He has done this many times before but at a different petco but since we moved and this location is closer, we tried it and never again. The cut was NOT what was agreed upon. My husband also told me that the guy was super rude when taking our dog. He said that my husband had to take her harness and leash with him even though he told him that I would be picking her up from work. I only had a spare leash in the car so I had to carry her out. I also found little nics on her neck that indicate that she might have been cut a little bit. Which would never have happened if they did not shave my cocker spaniel to the shortest possible setting right before November. I will forever make a longer drive to literally any other Petco location. read more

Best groomers around. Personal, involved, truly caring about animals. Jonathon is totally professional and, more importantly, empathetic about the bond between me and my dog. read more

I went to this store To buy a clown fish for my son , I was ready and prepare to buy everything but I had many questions and concerns since this is my first time owning a salt water fish. No body greeted me no one ask me if I needed help. I ask questions to an employee and she didn't response she simply just shook her head for yes or no. I will take my Bussiness somewhere else. The front desk and cashier were on there phone and the groomers were just looking like they wanted to go home eagerly. Terrible experience read more

I made an appointment at Petco in Kissimmee Fl and due to the weight and breed of my dog ​​it came out that grooming cost $55, when I take my dog ​​to the appointment, they tell me that the cost of grooming is $87 really? ?? from 55 to 87?? And read, I asked why and they told me that you have to cut her hair more , if I had known that it was going to be this expensive, I would have hired a grooming cart that comes to my house and I don't have to go out! They are scammers!!! read more

Took Patrick in for his first time grooming today. Ash had been recommended to me by a friend. Very knowledgable, very nice, knows what he is doing. Did a good job. I can only imagine how difficult it must be to deal with squirmy puppies while trying to clip and clean them. took a little longer than I was hoping for, I dont like the idea of my puppy sitting in a cage not knowing where I am or what is going on, but to be fair Ash did say he was take his time with Patrick as this was his first grooming. Did a better job on his nails than the vet or another grooming salon I had taken him to for nail grinding. read more

Petco - Pet Stores Near Me - Kissimmee, Florida

My favorite of all the Petcos around town. Love the staff, love the trainer Daniel, love the groomer. Everyone is always friendly. They have a large selection and are always busy but can usually find what I need. read more

Petco - New Star Wars gear! - Pet Stores Near Me - Kissimmee, Florida

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They have one computer to check in 10 dogs for Grooming. Yet they are the ones that set up 10 appointments per hour. THIS PETCO NOT WELL MANAGED. read more

I enjoy this store and so does my rescue pup! They have a wide variety of dog food, treats, outfits, leashes, all that wonderful stuff. My pup also went to puppy one training class and she learned some very valuable things like sit, stay, leave it, and down. Their rewards program is also great because it's free, and gives you discounts on products and $5 off every time you spend $100. Definitely give it a shot! read more

Went in to get crickets Was again told I could only get 24 as they have been doing for weeks. So i go out to the car and send my husband in to get 24 more. I only want 48 for my frogs, not excessive or hording, and ive been doing it for years. Why are you limiting my quantity. I undestand durring the stay at home but we are in phase 1 now. Then i had to wait as the person in the "back" gave push back about my 48 , and then decided to do as requested.As i am waiting someone, I assume was the manager, came out of the office and was walking around saying they we closing, you need to make your final purchases, not was there anything you needed help with, sort of get out. Im over their bad attitude, and repeated cricket hording. Going to PetSmart or the other Kissimmee location. read more

There are only a few Petcos around town that carry the dog food we like to feed our dog. This is one of them. I don't really like going to the Loop, however this Petco is worth the drive. They have lots of product to choose from and seem to have PAL sales all the time, but aren't always fully stocked. Anytime I have had to ask for assistance, the staff have been very helpful and if they don't know something, they are quick to find someone who knows the answer or how to help. read more

First time bringing our new puppy, Molly, to this store and they were so helpful! Its nice to go somewhere where people know what they're talking about and the employees are actively engaged in their work. The trainer, Jillian, even helped fit Molly into one of those special walking harnesses that help stop them from pulling. They're a lifesaver and have really helped us train her better- even within a day. read more

The worst part of this store is by far the check outs! It's always super slow with 1 register open, sometimes with no one even visible to check you out! Prices seem decent overall and since kitty eats as well as I do it's nice to not have to overpay. Cat adoption days is usually Saturday and Sunday. Lots of sweet cats needing forever homes!! read more

Please don't get animals from here! My daughter and I got infected with ringworm and none of the employees told us about this. The manager at the store told us animals are just a product and showed how little they care about them which is the opposite of what Petco "stands for". He compared the animals to clothes and not living things and he was extremely unprofessional. He does not care about the animals and apparently neither his job! read more

Great Petco, they truly care about animals. Great selection of products. Their grooming facilities for your pet are great. Staff is friendly and attentive. Very good location, right in The Loop Shopping Center. read more

Petco - Petco! - Pet Stores Near Me - Kissimmee, Florida

Took my hairy daughter to get her hair done before noon. The line was long but I'm assuming it was due to the upcoming holidays. All the staff members were extremely kind. They ALL spoke to me individually about something and all seem to really like their clients. As I was in line, I asked the other owners regarding their experience with this location. I got all good reviews. No complaints or worries at all. I was even recommended to Rhonda and Delisa. As I got to the desk, I found out all the slots were full for the day. Luckily the manager made time for my hairy daughter and the other hairy cutie behind me. Too kind of her. It took a bit longer than I'm used to but I guess it was due to the amount of clients they had. Either way, the staff was very kind and called me with updates. They even conversed with me as I sat waiting and they continued grooming. I will definitely return. read more

Petco - Excited to see her mommy as her groomer held her. - Pet Stores Near Me - Kissimmee, Florida

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DO NOT TAKE YOUR DOG HERE FOR GROOMING!!!! First of all they take all day to have your pet ready, and since they are so overbooked (because they never tell you they are booked for the day) they just keep taking walk-ins all day. Found out of the cage dryer after leaving them there (terrible). My pups were frighten after I picked them up, their cuts just not like we agreed on before I left them there. Disappointed if this place, started to invest a little more on Pet Mobile Grooming and it has been the best decision I've made for my babies! read more

Petco - 3246 N. John Young Pkwy, Kissimmee, Fl Ordered an aquarium online and went to the store to pick-up as I was in the area. Vicky the manager waited on me, even tho they had the aquarium in-stock, they would not fill the order until the order came in from the home office? I had my paperwork with me but to no avail. They had me leave to wait until they got the order? If that was not bad enough I sent my wife to pick up the order when they finally got the order paperwork in, but they would not give it to her since she was not me? Even tho she had the paperwork for the order and my ID????? I tried once I got home earlier to change the pick-up person but there was no way to change that once the order is in. Believe me I understand security but come-on there must be some common sense if one is truly a manager. I asked to speak to her but after waiting for 15 min.....I left to write this review. I will not shop at Petco ever again and if anyone wonders why a chain who is suppose to cater to walk-ins, makes things so difficult compared to Amazon? This is why. To top it all off, the clerk who waited on me when I came back, did not check my ID at all!! Nothing. Never again. read more

I always buy my fish here! The staff meaning my go to person Shawn knows what he's doing. I think he may have been a fish in another life idk but go and see him and he'll def help you out with your tank and also your reptiles. I got my bearded dragon here as well. So yeah see Shawn he's the curly headed guy in the petco shirt you'll know who I'm talking about! read more

Petco - Reptar - Pet Stores Near Me - Kissimmee, Florida

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I have never had a problem here. Large store. At the Loop. Good size parking area. They offer grooming at a decent comparable prices as others in the area. LOVE the pet adoption services. Rewards services are great. The only problem I see here is customer service. Not enough personnel and the ones they have are lacking the appropriate training in the they most basic of customer service skills such as greetings. If they correct this problem they will be a 5 star location. read more

Ash did a great job! Zelda got her nails cut! Thanks team! We love taking her at least once a week to shop around! Zelda loves the pets and cookies from staff, and we like snooping for deals. Only had one bad experience with a blue buffalo rep. read more

Come here often for my Iguanas needs. Always browse the other baby iguanas, can never get over the fact at how large they cut up their food. Always have some sort of lettuce in the bowl ( not really good for them at all ). Never a mix. Anyway.... Would be nice if they had more then two people on the floor for sales and registers. Prices are also higher then online. It's clean and no real pet smell so that's a pro! read more