From walking in with my much needed grooming Doodles to walking out with them so fresh& clean!! The staff is friendly & caring with my babies!! Means so much to me!! read more

MY DOG GOT INJURED HERE DO NOT TRUST THEM Theyre just like any business out there they only care about the money. And whatever response they give under this review is not true or believable they're lying out of their teeth and not being fair at all. My dog went there three different times. 1st time no issues 2nd time none. 3rd time was today, I took her there trusting she was gonna be okay and she wasn't. First problem: I had spoken to the front desk told them I didn't want her teeth cleaned or nails done and they still did it. Even tho I specifically said twice I didn't want it. They gave me a discount for the 15$ for a next visit instead of just a refund? Idk why Second problem: They hurt my DOG I have a bunch of pictures showing the many scratches my dog got because of the groomer who was male, I never got their name but I know who specifically was. They scratched my dog and left an injury on her. When I brought this up to the front desk by calling them they had the audacity to make me wait for the manager to call me back. So instead I personally went in person and spoke to them myself. The manger came out and we spoke The first thing she did was deny any responsibility at all due to the "waiver" I signed wich is just a sad excuse to not bare any responsibility for their lack of care for my dog. I told her she had scratched and was injured on her the top fur area and then she said that it didn't look like an injury or a cut and that it may have happened before or after She got groomed basically she was trying to accuse me of lying about the injury. They were gonna just avoid accountability and blame it on me.Then she had the AUDACITY to say that it could possibly be CANCER?? Excuse me? She said "I have 20 years of experience I know what I'm talking about" ITS A CLEAR INJURY YOU CAN SEE THE FRESH BLOOD and yet they didn't care. They gave me a refund for The 15$ and didn't give me a Refund for the rest of the groom. I got home and got a call from the owner of the place and she was trying to tell me me that she understood the situation and that she knew the guy? And I'm like okay? But I can clearly see my dog is injured so what are you gonna do? I asked for a refund and as soon as I keep talking she hanged up. VERY DISAPPOINTED DO NOT TRUST THIS PLACE THEY WONT CARE. They will do everything to no offer any refunds and keep their money. She offered me a free next groom knowing well I wouldn't trust them or I wouldn't come back, but that dosent make any sense cause it's the same as a refund so just give me the money back? I don't see the problem?? So obviously they didn't wanna give me any money back and they were all just doing this to save themselves from a bad review. No call back after she hanged up I left a voicemail no response. Completely ignorant and uncaring. Never coming back again. You should not take your dog here. read more

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Everything went well, I've been to other groomers and was always happy with the job they did. But something was always missing, I always described how I wanted Buddy to look, and somehow, never came out exactly right, until today! From the minute I walked inLily pups groomers and was greeted warmly by the front desk young lady, she was knowledgeable and very friendly. And then they took Buddy back . When he came out when he was done. All I can say is perfection. They finally got what I described and I got the teddy bear look I wanted. His hair was trimmed perfectly... not A hair out of place. And I wish I could remember the name of the woman who did it but she was fantastic. And I must say the price was quite a surprise! Very easy on the wallet!! I found my forever groomer and recommend it to anyone who is looking for a new one. Love love love Lily pups! read more

Lilly Pups Boutique - My doodle "Buddy", fresh from the groomers!! - Pet Groomers Near Me - St. Cloud, Florida

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Allen did a wonderful job on Colby Jack. We got a mini room and everything was perfect. He also did a perfect job on nails. read more

Lilly Pups Boutique - Allen did such a great job on Colby Jack. He is loving his new haircut. They did an amazing job. - Pet Groomers Near Me - St. Cloud, Florida

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Took our sweet Marlin there and they did an awesome job will definitely go back again

If you are looking for a exceptional grooming experience every time, this is your spot! From the friendly receptionists, to the experienced grooming staff, this place is top notch! The pricing is fair, and they truly take their time with your pet! read more

Our dog is just about to hit 15 years old! We brought him in to Lilly pups to try getting professionally groomed. Due to his age I have been trying to avoid groomers only because he is getting older and has trouble standing even when I bathe him. They were so welcoming and understood the situation. They explain that they have a hammock for older dogs and let them break every few minutes cause of the stress of being groomed. Most amazing was the time they took to really clean out his ears well, they haven't looked that nice in years. Our dog came back looking amazing and I can tell even he was much happier. We were so impressed I would highly recommend them and are happy to call them our groomer moving forward. read more

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I took my four year-old Brussels Griffon for the first time to get groomed to Lily Pups Boutique. They were posted on a community post and received high reviews and I wanted to give them a try. They are extremely friendly, extremely clean and very well prepared. The Groomer came out personally since this was our first time there to meet us and find out exactly what type of look I was going for. Although she is a Brussels Griffon, we normally have her groomed with a teddy bear face. She had not been groomed at a groomers for at least a month as she was sick and then I was hospitalized. Therefore she was extremely furry. I was extremely impressed with the staff, the location and everything available for the Pets to enjoy. I will be taking her back to continue to get groomed there. And one of these days, I will be scheduling for her to get a mud bath. It is definitely a "Spa" environment for pets. I added a before picture, however that was taken two weeks prior to her groom so she was much more furry. And I added the final look after the grooming and I love it. I 110% recommend Lily pups boutique. read more

Lilly Pups Boutique - This was the after and she's actually left the Pom Poms on still!!! She never leaves anything on! - Pet Groomers Near Me - St. Cloud, Florida

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Took dog for grooming and he got a horrible reaction on his face. Not sure if it it's a rash or cuts, or an allergic reaction to the way the blade was used since he had to go short, but there is dried blood spots all over his face. When I called the store to express my concern they started making all the excuses possible and avoided all accountability. I wasn't calling to get any money back or complaint, I was simply worried and wanted to let them know of the situation in case they might have any advise or tips to calm area, but their attitude totally made things worse. I understand these kinds of things can happen and he might gotten an allergic reaction, but this has never happened before and I don't think any dog owner should be dismissed like that for just being concerned about their dogs. Also I didn't appreciate paying $120 + tip to have my dog to be full of blood and clearly in distress. read more

What a wonderful experience here! We were very impressed by the professionalism and friendliness of the staff! We love the cut!!! Thank you sooo much Lilly Pups!!! read more

Lilly pups boutique is fantastic and I am SO happy they opened in St. Cloud. My lovely Winnie had her grooming apt today and they did a wonderful job. Winnie is a Pomeranian poodle and is 7 months old. They handle her with care and compassion. The groomer came out and met her before taking her back so that Winnie could get used to her and feel more comfortable. I asked for Winnie to be cut shorter and I am very pleased with how she came out. She smells amazing and is super soft. All of my dogs will be coming back to Lilly pups for their future grooming appointments :) I also added before and after photos to show how wonderful Winnie came out. read more

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After searching thru google. I came across the only 5.0 rated groomer in the area with over 100 reviews that I could find. Lily Pups and staff did a great job on my Doodle. He is very clean and smells great. Their facility is the nicest and cleanest I have ever visited. Definitely recommend!! read more

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I've been using Lilly Pups for awhile now, and they always do so good with my dog. I can tell she likes her groomers. I take her in every 4 weeks. I love that they have Sunday appointments, because I can drop her off before Church, then she is usually ready when I get out. So convenient. I recently recommended them to someone on Facebook that was looking for a groomer, (as did multiple other people), so they have a lot of satisfied customers. read more

My Bella came out happy and beautiful! The salon is clean and they have a great selection of pampered fur baby accessories.