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    5 Star Pet Grooming

    3.8 (30 reviews)
    Closed • 9:00 am - 5:00 pm

    Get pricing & availability

    Response time

    1 day

    Response rate

    50%

    5 Star Pet Grooming Photos

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    Debbie C.

    I drive all the way from Valkaria to bring Mango here... she gets excited when we go in and Candice always does a fabulous job... love this place...

    Bad Sanitary groom
    Iris C.

    I'm giving one star because I can't give anything less. Took my husky at 12:00, told the groomer that I only wanted a regular grooming. When I got my dog back 4 hours later. They left him wet, didn't deshed him properly and buzzed the hair by his private part. They didn't even clean him back there since they left the same poop on his butt that he had from the day before. You can't even see his butt hole. This is a husky, his hair will never grow back the same. He just messed up the coat on my beautiful Husky. REPORT THIS ESTABLISHMENT. THEY KEEP GETTING AWAY WITH MESSING UP HUSKY'S HAIR.l went back to show him what he did and he wanted to fix what he messed up in the first place. You could see for yourself on the pictures below. The groomer's name is Shad Jones.

    Great awesome amazing job grooming my baby Stitch..
    Jeanette M.

    Great service.... Great overall.... I called and they gave me an appointment for the same day... My pomeranian came back with a great amazing haircut... brushed his teeth... cleaned his ears..and most important smelling great.. His hair was nicely groomed and cut. They even gave him a big treat bag... I will definitely come back again... Thanks so much

    My dog Tyrion feeling good after a nice groom
    Maria L.

    Found this gem when I moved back in May. Service is nice and good prices per package. Dog is always super happy when he gets his spa day. Highly recommend it

    Lily Pad
    Melissa M.

    My poodle mix, is getting old, and a little nervous, but they do a good job of working with her. Lisa does a great job, and Chad is also great to work with. They can usually accommodate my schedule, so that's nice.

    Melinda V.

    I have got to say, they did an awesome job with Harley. They told us he was difficult to handle but they were still able to get him to look exactly how his breed should look and they cut his face the shortest they could md it came out perfect.

    Please AVOID 5 Star Pet Grooming took my mom's Yorkie to get a traditional yorkie hair cut....they butchered her face and tied her hair into a KNOT so they could get a stupid bow on it. Who does that?! Never have I seen this done. Called and told them about it, asked for a refund, told them we would provide the photos and the owner said her "chad" would never cut a dog's hair like this! This owner has no idea what she's doing or what customer service is. We said if we had our money refunded we wouldn't leave any reviews and would cut ties and we were refused a refund and then hung up on. I highly recommend PetScuad for all your dogs grooming needs they never disappoint!!!!! They do right by their customers unlike "5 star" UPDATE: They think I tied her hair into a knot and are accusing me of trying to scam them over $40! It was the point! They tied her hair into a knot. Who the heck does that?! UPDATE: the first time I brought the dog in they used a rubber band bow. They tied her hair into a knot and then the bow on the knot. When my mom brought the dog back to get the hair fixed around the face which she shouldn't have brought back) she complained about the rubber band and the owner wasn't available at the time to talk to. The second time they used a clip in. It was later the manager and my mom spoke on the phone.

    Two cuts on his left paw

    I'm new in the area and I saw this place near my house, checked the reviews and thought it was going to be a good idea to bring my 3 year old maltipoo to get a full grooming. When I dropped off my dog Cooper I talked to the staff about his personality and how sometimes he doesn't like to be groomed. The staff said it was fine and that they will take good care of them. I dropped him off at 2:00pm and called multiple times to check on his well being, they said he was fine on the first call, the second I made they said that they would have to charge me extra fee due to a second bath that was required because my dog pooped and peed himself (the staff did this before asking if it was okay) I called again to check on the well being of my dog and told them specifically that If he was having issues I could go and pick him up. After 4 hours I picked up my dog and paid more than a $100 to receive my dog fully shaved and with several cuts on his paws. When I confronted the groomer about it, they acted indifferent and showed no responsibility towards this situation. It is beyond words to explain how I feel about this place, if a dog is difficult please contact the owner and explain the procedures before taking any action. I do not recommend this place to absolutely anyone, workers did not care at all. Don't take your dog to this place unless you want them to get mistreated for $100.

    Linda D.

    This is the best groomers in St. Cloud , Owner is wonderful as all the other groomers are. So caring,friendly would not take my Baby Bella any place else. They also have mobile gromming that is wonderful...Lisa is Awesome.

    Chad and our Mishka.wonderful job Chad.Thanks
    Tina S.

    Chad is the person who groomed our Mishka. He did an excellent job. Chad is very patient and calm. He cut Mishka hair exactly the way that I had asked for. I would definitely recommend him to everyone. The cost is reasonable. They offer senior discounts on Tuesday. Five star pet grooming on the east side is the best place to try.

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    3 years ago

    Friendly knowledgeable staff! Great service! Dog always looks and smells great after. Love the extra touch of the seasonable bandanas! :)

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    6 years ago

    Wonder spot! Great customer service and my dogs got the best treatment. I will return again.

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    4 years ago

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    5 years ago

    Great friendly staff, I was very pleased with the service all around. Set and met my expectations.

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    8 years ago

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    6 years ago

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    6 years ago

    They always do an amazing job on my girl Lucy she always comes out happy and ready to play and show off her haircut lol.

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    Ask the Community - 5 Star Pet Grooming

    Review Highlights - 5 Star Pet Grooming

    “I've got a bully named ZEUS and they always take care of him , I drive from satellite Beach to come out here because they're the best around.”

    Mentioned in 2 reviews

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    Lilly Pups Boutique

    Lilly Pups Boutique

    (14 reviews)

    MY DOG GOT INJURED HERE DO NOT TRUST THEM…read more Theyre just like any business out there they only care about the money. And whatever response they give under this review is not true or believable they're lying out of their teeth and not being fair at all. My dog went there three different times. 1st time no issues 2nd time none. 3rd time was today, I took her there trusting she was gonna be okay and she wasn't. First problem: I had spoken to the front desk told them I didn't want her teeth cleaned or nails done and they still did it. Even tho I specifically said twice I didn't want it. They gave me a discount for the 15$ for a next visit instead of just a refund? Idk why Second problem: They hurt my DOG I have a bunch of pictures showing the many scratches my dog got because of the groomer who was male, I never got their name but I know who specifically was. They scratched my dog and left an injury on her. When I brought this up to the front desk by calling them they had the audacity to make me wait for the manager to call me back. So instead I personally went in person and spoke to them myself. The manger came out and we spoke The first thing she did was deny any responsibility at all due to the "waiver" I signed wich is just a sad excuse to not bare any responsibility for their lack of care for my dog. I told her she had scratched and was injured on her the top fur area and then she said that it didn't look like an injury or a cut and that it may have happened before or after She got groomed basically she was trying to accuse me of lying about the injury. They were gonna just avoid accountability and blame it on me.Then she had the AUDACITY to say that it could possibly be CANCER?? Excuse me? She said "I have 20 years of experience I know what I'm talking about" ITS A CLEAR INJURY YOU CAN SEE THE FRESH BLOOD and yet they didn't care. They gave me a refund for The 15$ and didn't give me a Refund for the rest of the groom. I got home and got a call from the owner of the place and she was trying to tell me me that she understood the situation and that she knew the guy? And I'm like okay? But I can clearly see my dog is injured so what are you gonna do? I asked for a refund and as soon as I keep talking she hanged up. VERY DISAPPOINTED DO NOT TRUST THIS PLACE THEY WONT CARE. They will do everything to no offer any refunds and keep their money. She offered me a free next groom knowing well I wouldn't trust them or I wouldn't come back, but that dosent make any sense cause it's the same as a refund so just give me the money back? I don't see the problem?? So obviously they didn't wanna give me any money back and they were all just doing this to save themselves from a bad review. No call back after she hanged up I left a voicemail no response. Completely ignorant and uncaring. Never coming back again. You should not take your dog here.

    Everything went well, I've been to other groomers and was always happy with the job they did. But…read moresomething was always missing, I always described how I wanted Buddy to look, and somehow, never came out exactly right, until today! From the minute I walked inLily pups groomers and was greeted warmly by the front desk young lady, she was knowledgeable and very friendly. And then they took Buddy back . When he came out when he was done. All I can say is perfection. They finally got what I described and I got the teddy bear look I wanted. His hair was trimmed perfectly... not A hair out of place. And I wish I could remember the name of the woman who did it but she was fantastic. And I must say the price was quite a surprise! Very easy on the wallet!! I found my forever groomer and recommend it to anyone who is looking for a new one. Love love love Lily pups!

    5 Star Pet Grooming - groomer - Updated October 2026

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