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    The Grande Paw

    5.0 (7 reviews)
    Open 9:00 am - 3:00 pm

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    Services - The Grande Paw

    Pet sitting

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    Saint Francis Animal Hospital - NEW LOGO

    Saint Francis Animal Hospital

    (29 reviews)

    I have a boston Terrier that I took to another vet and he did nothing for my furbaby. I had moved…read moreto Orlando from St. Cloud. I drove back to St Cloud, fl to see Dr madera. He is the most wonderful doctor for animals. He saw that Bay-Lee had a foot infection and treated him. My baby is now doing wonderful. Everyone need a vet as good as Dr. Madera at Saint Francis Animal hospital. I will never go to another vet except Dr. Madera. He is wonderful. baylee

    Disappointed with the level of care. In every visit, they try to sell me more things that my dog…read moredoes not need. Last visit, they were supposed to do the anal gland expression, and they forgot. As I was about to leave, the nurse tells me that they forgot to do it, and they would do it now (before I left their office). I agreed, and they did it. Next, they charged me again for the anal expression, and then told me that next time it's included as part of the charge for the visit. This contradicts what they just did, in that they charged me for the visit and medication that they pushed to sell, and then they charged me for the anal gland expression they forgot to do during the visit. Then, my dog has been on heartguard and nexguard since he was adopted in December 2023. The order is set to autofill every six months. Today, they call me to tell me they can't fill my dog's heartguard because they want to charge me before refilling his medication. Disgraceful level of service. The staff appears to be nice, but they are being pushed by their owners, Dr. Medera and Mrs Rivera to focus on generating revenue over providing an acceptable level of care. There is a line between generating revenue and focusing on providing care, but when you push sales of things that are not needed, overcharge for services that were already paid for, and withhold medication when my dog has been under their care for so long, it is unacceptable and down right despicable. I will find a veterinarian that actually cares about their patients.

    The Grande Paw - pet_sitting - Updated May 2026

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