Everything Great place and wonderful staff that made our puppy first stay very special read more

Our 1st time ever boarding our buddies and VI Pet was wonderful Kept us informed and our dogs returned healthy and happy! This is the one and only place we will use to board Coko and Onyx. read more

My Daisy girl has been going to VIPets resort since she was 7 weeks old, she is now 9 years old. Daisy knows when I say VIP her tail starts to wag and she gets so excited! All of staff there is awesome and love on girl so much. Ty VIPets!!!! read more

VIPet Resort - Daisy says "Come to VIPETS and you will be smiling like me"! - Pet Boarding Near Me - Orlando, Florida

Great place that I trusted to keep my Goldens during a weekend Disney vacation. They listened to my picky concerns and obliged. I'd totally take them back for another boarding visit. read more

The staff working there are nice and caring. Sometimes they don't pick up the phones which can be frustrating though when you are worried about your furry family members. For the most part they are receptive when you give feedback or give specific instructions for medications or food. read more

The staff is amazing with the pets. Highly recommend for daycare and over night stays. My dog loves going!

We are Miami natives and took our baby snow here while we were at universal which is 10 minutes away and they were absolutely amazing! They sent lots of pics and vids, were very kind with her & us, groomed her nicely, gave us the sweetest report card etc. I highly recommend and will definitely be coming back when we visit the parks again! Thank you guys read more

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Well he recently moved from North Carolina and needed boarding. The staff was wonderful and very accommodating. Dogs are required to go for a trial day to be sure they are appropriate for boarding. Even for daycare they are given their own room so they can relax part of the day. The groomers are also wonderful. They did a great job with a bath and nail trimming. read more

VIPet Resort - Happy dog - Pet Boarding Near Me - Orlando, Florida

Exceptional customer service and friendly caring staff. Perfect spot for our small dog while we visit the parks! Pictures were sent to us by them. Great customer service!! read more

VIPet Resort - Yep, having a blast! - Pet Boarding Near Me - Orlando, Florida

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This place exceeded my high expectations for how a boarder should treat my pet. From the first phone call to picking up my dog (Annie) after her stay I felt like she was so loved and taken care of. Annie is a 13 year old dog that isn't great with other dogs, has severe anxiety, & takes a lot of medications twice daily. The VIPet Resort Staff was able to administer her pills with no issues and I loved that I could choose the "cuddle time" option instead of group play for her daily activity. While we were out of town I was able to check Snapchat/Instagram and see updates about her so I didn't even need to call. The first day I could tell she was barking between photos (to be expected - she's ridiculous) but after that I could tell that she relaxed and was happy/having a great time. When I picked her up they sent home a little report that showed how she did/what she was interested in while she was there, which I LOVED. They also sent home a informational sheet about transitioning her back into regular home life, which was very helpful. Everyone that worked there seemed to genuinely love pets and their jobs. We will definitely be using this place again for an upcoming international trip. I work in the veterinary industry and I appreciated the level of care this facility provided and the fact that they recommended the Canine Influenza vaccine (so important for dogs that will be around other dogs). I do wish in addition to their vaccine requirements they asked for proof of a negative fecal test (parasites are no fun for anyone), but many other Orlando boarding facilities don't even have as high of standards as VIPet Resort so I'm not complaining. I'd just like to note that there is room for improvement in this area. read more

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Corduroy came home with me at 8 weeks old (6 months now) and with me working from home he's never spent a day away from me, so I was really reluctant and did my homework. Corduroy was so happy when I came to pick him up and knocked out when we got home. Shepadoodles are high energy dogs, he slept all night until 830, he's usually up by 7. That told me he played super hard, which is what he needs as well as the opportunity to socialize with other pups. Their play area and where they sleep was super clean and I love the snack options you can choose from. I will definitely utilize them again in the very near future. read more

VIPet Resort - Pet Boarding Near Me - Orlando, Florida

my golden doodle loves his social time and attention he get from Vipet resort. he's been coming for years and is a much happier dog with regular daycare! I love that I can drop him off on my way to work and pick him up on my way home! it's part of our routine! xxoo from Murphy read more

This is the first time we have ever boarded our dog Tucker and I can honestly say they took wonderful care of him! My husband and I spent four days at Disney world with our family and wanted to find a place to board Tucker where he would be taken care of, so I did some research and came across VIPet resort. We were nervous about leaving Tucker there because again it was the first time we've left him somewhere that wasn't doggy daycare. But the staff was amazing with Tucker. My husband and I loved getting the update photos of him. Tucker spent 4 nights at VIPet Resort and whenever we come back to Orlando with Tucker we will definitely be using their services again! I want to say thank you to the staff that took amazing care of Tucker! read more

VIPet Resort - Tucker at VIPet Resort - Pet Boarding Near Me - Orlando, Florida

We recently drove cross country to spend a week in Orlando. We boarded our min pin at VIPet Resort. It was the first time he has ever been boarded and first time he has been away from us. They made us feel welcome from the start. They seem very clean and everyone was very friendly. We got daily photos of Dovahkiin texted to us which was great because we could see how well he was doing. When we picked him up we got a detailed report about his stay. We had his nails trimmed and he got a bath. They had a cute little bandana around his neck. We will definitely use them again next time we are in town. read more

Just relocated and was having a hard time finding a groomer for my two senior golden doodles. I couldn't be happier with the service at this place. Dorrie and the rest of the staff was so attentive. Very professional, reasonable prices and safe caring environment. And the dogs look great too! read more

We arranged for our MinPin to stay at this resort while we visited Disney. We loved the daily pictures, the staff's clear joy at spoiling our boy, and the report card we got when we picked him up. Our boy is pretty sweet and flexible, but this was the first time we'd boarded him since he adopted us 18 months ago, so we weren't exactly sure how he'd do. We felt good about his stay. For small dogs, there are two options - - companion club (upstairs) and regular boarding (downstairs). Upstairs has mandatory group play and downstairs has individual playtime. Because we weren't sure how he would do with other dogs, we chose downstairs. We received daily pictures of our boy during his individual times. If we go back to Orlando for any reason and need to board our boy again, this will definitely be our go-to place. Thanks for giving us piece-of-mind! read more

I love the Facebook live feature so I can keep an eye on my pet. They divvy up the pets by weight so everyone is safe.

My doggo LOVES VIPet! He goes to play care a couple times a week and had lots of fun playing with the staff and other dogs. I know he's having a good time because I watch him when they video. Also, when we pull into the parking lot he gets super excited, and when I come to pick him up, I literally have to carry him out because he doesn't want to leave (which is a little demoralizing, I admit). I checked out several other play care facilities but couldn't get past the terrible smell and lack of appropriate supervision. SO glad to have found VIPet! read more

Nowhere on their site does it say their policy is no dogs over 60 lbs.. the ONLY thing it states is that dogs over that weight do a trial day care. If your policy is to not accept larger dogs, LEAD with that and don't have pics of large dogs in your advertising. read more

Nice people, nice location. Only one star off because it was hard to reach the front desk for a few days, we were given a few different prices throughout and some conflicting info, and didn't get pics as told throughout the day. Still, dog had fun and seemed happy which is most important and they are well staffed. Recommend!!! read more

Caution-caution! I planned a trip to Orlando, researched boarding facilities and coordinated my visit over a month in advance. Completed all my paperwork in-advance and received confirmations. When I arrived I was notified they need the influenza vacations which I didn't have. As a very responsible pet owner and planner this was both a good thing and a bad thing since I wasn't aware I needed it. My caution isn't that they are a bad facility, my caution is double check everything with them. Even then it's not a sure thing there won't be issues. I believe they need to review their processes, and check lists. Being away from home and finding out you don't have a boarding option for you're beloved Pet, is a serious problem. I also believe the co-owner needs some additional training on communications and conflict resolution. Offer solutions, not excuses or just "I'm sorry"! read more

Great place! My dog enjoys his time here and the staff are super friendly and caring!! Connie is super sweet as well!! I like how they send you pictures of your dog during their stay. I just wish their hours opened earlier and closed later to have more flexibility of dropping off and picking up your dog. read more

What a fantastic place!! It's not the cheapest, but when it comes to our best friends money is no object. My puppy, Lady loves going here. She is always happy and excited to go see her friends. Thank you VIP Pet for letting me relax on my vacation knowing my puppy is being taken care of. She will be back soon.. read more

VIPet Resort - Pet Boarding Near Me - Orlando, Florida

We recently boarded our two pups here while visiting Universal nearby. After booking there was great communication from the owner regarding what records were needed. There were a few questions with some of the paperwork, but everything was resolved quickly. You can tell that the owner is very thorough with making sure everyone is vaccinated properly. Some might find it annoying, but I appreciated the fact she is trying to keep everyone's dogs healthy and safe. The facility is immaculately clean and actually smells good. We opted from the Companion Club upstairs as our dogs are smaller (and getting a little older!) so we thought they would enjoy being around other small dogs. There was also loungers for them to use and a doggies pool. The staff was great at updating us via facebook and snapchat during the dog's stay. When we picked the dogs up, they didn't seem to want to go home. Both pups were happy and healthy and slept the whole ride home. I would definitely use VIPet if I'm in Orlando again. read more

DOGS ARE ALONE FROM 7PM-7AM. NO SUPERVISION, NO POTTY BREAKS, NOTHING. When I first took my pup here I had a good experience, I found it expensive, and like they nickle and dimed me, but it was the first decent dog boarding/day care experience I had in Orlando. That being said, they did not make it clear the dogs would be completely alone from 7pm to 7am in their "suites". When I called, they said no one is in the facility for those 12 hours. The dogs do not get pee breaks or walks or anything. Their only response was they have cameras to check on them, which in my opinion means nothing. If something happens with a dog, they wouldn't get there for at least 10 minutes, if they even see them in the middle of the night. This facility makes you sign a bunch of liability waivers to make sure they are not held accountable for anything, yet they can't even make it known your pet will be alone for half the time you're paying them. I'm extremely upset about this news concerning my dog, and also extremely disgruntled that I am paying $49 for 24 hour dog care, but only receiving 12 hours of care. I would never leave my dog alone for 12 hours, and am livid I am paying someone to do that to my beloved pet. read more

Super happy with my first VIPet Resort experience. I came to Orlando for the Grace Hopper Conference and needed someplace for my little dog Fox. She had never been to doggy daycare before, but loves other dogs, however is super afraid of most people. It was the first time someone took Fox's leash from me and she actually followed them out of the room without me! I was super worried how it would go and after the conference returned to find all of the workers had fallen for my little monster. They made it super easy for my first time taking my dog on a business trip! read more

Brought our two dogs here while on vacation. Supplied them with both soft and hard food for them. They only fed them soft food instead of mixing the two, and they had runny stool for days. read more

I hope they have updated the grooming area in the past couple years because wow what a death trap that is. Very unsafe with broken equipment read more

I brought my 5 month old puppy here for his first grooming appointment and it went great. I was a little worried about how he'd respond to it but everyone there was super friendly and the groomer did a great job! read more

Once you bring your furry pets here, they may never want to go home! Between their own built in dog bone shaped pool, to the imacculet individual condos they sleep in! They also have lot's of other furry playmates to run around & play with all day! With all the attention they get from the staff & Nicole, your pets will be in their Glory! read more

By far the best doggie day care place in Orlando. I've never had a bad experience. The entire staff is more than kind and treat my pup like one of their own. Cooper is afraid of heights and won't get out of the car but somehow manages to leap out of the car every time we park for day care. Annemarie is fabulous and the doggie fairy godmother you never thought you needed but you totally do, Connie is just the absolute best, incredibly caring and truly truly loves your pup with everything and Sarah is just a sweet little angel baby. I recommend this place to everyone I know! Two paws up! read more

If I could give a negative 10 I would. We took our dog from Sunday to Thursday last week. 4 nights so we could go to Orlando theme Parks. When we called to check on Ladybug the phones they said was not working. I had told them that she had separation anxiety and needed a lot of attention. We give them her own sensitive stomach food and anxiety medicine. They didn't give her none of her medicine and the dog food we provided. They didn't let her interact with the other dogs or even tried to make an effort. They left her in a small room and said she was shy. She is not a shy dog she gets along well with other dogs. She loves her belly rubs and side rubs. We never received a live video with her. I only got one picture of her sent to my phone. We went on Wednesday to check on her and they assured us that she was ok. But wouldn't let us see her. Heidi one of the owners knew I was upset and fed me with a bunch of BS. We left and went on with our plans for the day and I said we will be back the next day to pick her up. I was stressed out the whole week I knew something was wrong. Nowhere else we have boarded her was she neglected as this place. When we went to pick her up and my husband called her name she came out of the fenced room she hurried to get to him. She was so happy to see us she had a big smile on her face. She was whining to get out of that place. Heidi seen how she was when she seen us. They never give us her food that we left with them back. They did give us her medicine and toys we sent with her. They were going to keep my husband's shirt we left them with so she could lay on it with his scent. As we were checking out and paying them they claimed we were not supposed to get her until the next day. We said no we are taking her now. Thursday evening, she had diarrhea bad and pooped 5 times in a row at our hotel room when we got back, had she been fed her own dog food we sent she wouldn't have had that. Her poop is still black and really hard. We have been giving her pumpkin since returning home Sunday. She is happy now. Never again will i board her with VIP Pet Resort Orlando Florida!!! very irresponsible!!!!!!!!!!!!!!!! read more

I don't understand a pet boarding place that's in an industrial building where the dogs sleep on a cold hard floor. They never get to go outside except for the big dogs and that's just when they get walked outside in the parking lot. They are left alone all night long with no one there to watch out for their safety. There are many other boarding places where all the dogs get to play outside. I guess it's just my opinion. read more

The best place ever. We leave both our dogs (Max and Sadie) every time we go away. When we pull into the parking lot the dogs fight to get through the door. I highly recommend VIPet Resort. read more

When I first boarded my kitty at VIPet Resort, I came on Yelp to see how people felt about it, but never saw many reviews on how cats are with them. Being on a time crunch, I trusted my gut and boarded my cat Samantha with VIPet. For all my cat lovers, these people will love your cat and treat them like their own. They always have a smile on their faces and even remembered my cat when I dropped her off! So cute. Love this place. read more

I left my dog here for 4 days and was very happy with this experience. They go live on Facebook each day during dog play time which was very comforting for me to see. My dog was wagging her tail and having a good time. They give written feedback about how your dog did...almost like a report card...which was very cute. Reasonable prices and accommodating. I will definitely bring my dog Denver back! Thank you read more

Okay, Cat owners know, life for a cat truly sucks when they're boarded. Its that simple. It wouldn't matter where or how you board them, it gonna be a HELLish nights & days. Our last (poor) desperate choice for Delmar was to use our Vet's boarding facilities which drove him mentally mixed-nuts. Penned in a little wire kennel all day, over stimulated with LOUD, smelly dogs and other cat's smelly cat stimuli, he transformed into a KRAKEN around day two-three. No wonder- huh? Wow, this V.I.Pet place is an awesome option for boarding your best friend(s). Out of the couple boarding options we recently considered, this is the Cat's Meow! Super clean, quiet, large areas, and not stupid priced. The staff was pleasant and eager to show us around and explain all they do. They document all activities to be done and completed on a ledger kept on the door. The Kat Condos are, well HELL folks- (It ain't his back yard!!!!!) but guessing now, about a 3' x 5' pen with multiple "landings", so some 3D "inmate" movement is possible. Actually he sleeps all day anyway. They have "outside" time each day in their spacious living room atmosphere where one wall is mostly storefront glass looking outside at the trees beyond the parking lot . Complete with multiple kitty towers and some furniture and an aquarium. I'm sure he would rather his out time was after the staff has called it a day, but hey it's HELL TIME. Sorry Delmar, this is a good as your options are gonna get. Now for the dogs- Boy, these guys got the LONG end of the stick when it came to the socializing traits. (yes we cat owners do realize this) These dogs appeared as to also be on their vacation. They have a large play area - and man they do make good of it. Oh, now the dog pen area did have a video playing for the "time out" dogs to watch and you don't have to use much imagination to figgur out what the hell subject matter was on the video- yep, not butterflies... Funny to note the difference in ambiance walking from that school library degree of quite, solemn kitty area, then going back to where the Gang-Bangers are all whoopin' it up and frolicking around with their new found buddies without a single care. I frankly preferred the cat pens design over the dogs pens. The cat pen fronts have a mesh material door so your little guy can look out - and hiss or snarl specifically at the visitors. The short dogs, well get to stare at 3' x 3' x 6' (guessing) white walls. If your a tall enough puppy, they can peer over their barrier for some unchaperoned viewing. Okay - so our mind is made up. Ole' Delamr goes to V.I.Pet this next vacation. I'll update that actual experience when complete. read more

The most incredible place! The way they treat the animals is amazing. I have taken my dog there only a handful of times but each time my dog when I pick him up is the happiest I've ever seen him . They take pictures and videos and constantly remind you of how well they take care of their animals there . There is always a significant amount of playtime for the dogs. I normally do not write reviews but this place deserves it I will always take my dog there and continue to recommend people to go to this place. Tucker is a very hyper puppy and he leaves exhausted because of the amount of energy that they give him I'm very very happy that I have a place I can bring my dog and not worry. The staff is sweet and caring and has always been very accommodating . read more

VIPet Resort - Pictures sent to me of my happy boy !! - Pet Boarding Near Me - Orlando, Florida

This review is to follow up on an earlier post from Jacqui T. I had my daughter and her boyfriend drop off our dog this past weekend for a trial stay as we are looking for full time doggie day care. While picking up our dog my daughter had several concerns which she tried to talk with the person on duty with but she did not want to provide any answers. Hence the review written. Within 10 minutes of writing the review, my daughters boyfriend received a call from a woman at the care center. She was confrontational from the start, told us how terrible our dog was and that the other dogs were in fear of our vicious dog. After further ranting, she threatened, twice, that if we did not take this review down that we would be hearing back from her. And of course, our dog is never welcome back. Threatening any type of action to remove approved reviews is unacceptable. I would fully expect any reputable business to reach out to their customers and try to civilly resolve any conflict. Honestly, their response just confirmed our initial concerns. Beware. read more

VIPet Resort did a great job with my little Chloe's first groom. We were very pleased with the outcome, especially her new hairdo!