Everything Great place and wonderful staff…read morethat made our puppy first stay very special

Our 1st time ever boarding our buddies and VI Pet was wonderful Kept us informed and our dogs…read morereturned healthy and happy! This is the one and only place we will use to board Coko and Onyx.

BEST DOG BOARDING EXPERIENCE EVER!!!!!…read more There are not enough wonderful things to say about Grammy & her dog boarding business! We took a trip to universal for 5 days, all the way from Maryland. Trying to find a dog boarding business that would accommodate our late arrival time after our 12 hour road trip was few and far in between..and then I found Grammy! Her existing reviews were already extremely reassuring, and then I reached out with our information to see if it would be feasible. She got back to me immediately and was so patient and flexible with our drop off and pick up times, it was truly so easy to book and set everything up! Fast forward, we get to Grammy's around almost 1 in the morning, after driving for 12 hours with our sweet Cherry Tomato! And wow was I shocked, our girl usually can be a little standoffish with entering new places/going into unfamiliar homes...I don't even think she looked back at us once Grammy was there! She got right out of the car and just went straight on up to Grammy and was greeted by the sweetest woman! We were floored! She was tail wagging straight through the front door and it was so reassuring for us! Grammy also kept us updated with pictures every hour during the days she was there! We got to see all her new friends she made and our Cherry just having the best time! We couldn't recommend Grammy more! Overall 1000000/10 experience and I have never felt more peace of mind leaving my baby with someone new. We will absolutely be boarding with Grammy for all of our future Orlando endeavors and I highly recommend you do too! We can't thank you enough Grammy!!!

Highly recommend this place for doggy daycare / boarding. Today we had our doggies with us and were…read moretold we couldn't take our ESA pups into volcano bay so I went on google and I found this place last minute with great pricing and such loving and tender care. We were updated with pictures every hour and informed on how our pups were doing. If we're ever in the Orlando area again we will definitely be back! Thank you so much for everything!

We couldn't be happier with our experience! We've actually trusted them with boarding our dog for…read moreyears because we know he'll be loved and well cared for. He has some high-maintenance needs, and we simply don't trust anyone else to care for him the way they do. The training has truly made such a positive difference--not just for our dog, but for our daily life. Even our neighbors have commented on how much they've noticed the change in his behavior, and we've seen improvements that have made everyday life so much more enjoyable. What really sets them apart is how much they genuinely care about each dog. It never felt like a one-size-fits-all program. They took the time to understand our dog's personality, strengths, and challenges, and it was obvious he received individualized attention and care throughout his stay. The support didn't stop when we picked him up, either. Their follow-up has been outstanding. They've been responsive, encouraging, and always willing to answer questions or offer guidance as we've continued reinforcing the training at home. Knowing we have that ongoing support has made all the difference. We've already recommended them to others and will continue to do so without hesitation. If you're looking for trainers who truly care about your dog and are invested in helping both you and your dog succeed, this is the place to go.

Kiko loves it here and I can rest easy knowing that he is safe and being looked after.read more

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

We've been bringing our pup to Pet Paradise since she was born and have loved this new location in…read moreLake Buena Vista, the service is always so great and welcoming! Thank you to the whole team for making us feel so comfortable and welcomed.

Went in to get a tour and was told the dog could not come in unless they could see vaccinations. We…read morehad the original form with his vax stickers that has worked for every vet and other place that asked for his vaccination record. But we were told it needed to have a vets signature and not the stickers that showed proof of his shots. We were not informed of this over the phone just that it was super busy and we could only get a tour between noon and 14:00. Glad to be able to take my dog anywhere else than the poor service received with less than 10 minutes of interaction time.

I would highly recommend not taking your pets to this Vet. Not only is the practice manager Wendy…read moreextremely rude, but is also clueless. Having someone like her run the business, she will run the business to the ground . They try to bait and switch In every scenario. I have my pet who gets treated by central Florida cardiology for his cardiac needs. Dr Shah Lied and said that this particular Vet is not a Cardiologist. Upon research, I found that in fact, he is a Cardiologist. The reason for her lies is because she supposedly teams up with a cardiology team from Miami and she recommended that I use them instead. I set up an appointment for my dog, and the practice manager has No clue where the Cardiologist that they supposedly use are coming from. Come to find out my dog was set up for a echogram by someone who does sonograms who is not a Cardiologist and Dr. Shah receives kickbacks for recommending this non-qualifed individual. I requested a call back from the vet a couple days ago and never heard anything back from her . They are Scam artists!!! Stay far away!!!! The information in the response from Wendy only validates my experience. I am fully aware of what the definition of slander is working in the legal field for many years. I would encourage Wendy to reframe from talking about legal terminology without any legal understanding. The first amendment permits freedom of speech and I have full right to write a review based on my experience without being threatened as a response. I have looked back at other bad reviews about this business and every time a bad review is written Wendy threatens slander. The information provided in her response was not provided during our conversations. I have proof of texts in writing as evidence. It appears Wendy has now done research after the fact to appear more knowledgeable in her response here. It is my first amendment right to inform the public of the terrible business practices of this veterinary practice.

Dr. Shah has been absolutely amazing with my cat. As an over attentive pet parent and with his…read morerecent diagnosis of SCC, she's been there every step of the way every time I've had a question or a concern and no matter how many times I want her to look at him. She's always patient and caring and empathetic. I had to take him in about a week ago because he started limping really badly on his back left leg and she immediately did a examination on him concluded that nothing was broken, but that it was a really bad sprain and she was 100% right! He has slowly been working it out and he's walking much better now. But during that time - I also saw her get emotional because his tumor has grown a little bit and she cares so much for the pets she cares for. I also love that the office is open the first weekend of the month as well.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.

No communication between check in and the groomers. Always get a different cut then asked for…read more Waste of time with having to come back second time to get correct. No attention to detail for sanitary areas when asked for short trimmed and paw area.

This was our first time having our puppy in overnight boarding and group play. I was a bit…read moreapprehensive at first, but the availability of the pet cam was enough to reassure me. I was also amused by her report card. Apparently she is a stellar pup! Overall, Olive seemed to grow more confident with her stay, no longer fearing other dogs. I would let her stay there again.

Update- oh nooooo! when we received Ahsoka back last night, they handed back her food container…read morestill totally full? Was she not fed? She seemed starved and ate TWO full dinner meals at home, when she isn't a usual big eater. Why?!? We phoned and were put in hold for 39 minutes and gave up. Finally got a call back the next morning. Previous review: Omigosh such a fun pet place for Disney visiting! We've taken our Ahsoka, mini Bernedoodle here to Best Friends a few times now. It's SO close to DisneyWorld and has really good hours. So convenient. The staff are all great and seem to love animals, genuinely. However like everything else Disney, you will PAY. On a happy note, The options are endless for your pampered pet. At the end of the day, you get a report card to see how & what they did. Check it out when in need of Disney pet care. Thanks for following me-happy Fourth of July weekend 2026! ~Tami in Miami

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.