I can't even begin to describe how grateful I am with how this dealership treated me. The owner,…read moreJohn Gabriel, worked with me when I explained I had a horrible experience with a previous dealership where I drove 3 hours away and I made an appointment and they sold the car to someone else while I was test driving it, and he promised to work with me to make sure I don't have a similar experience and he really did make it happen. I drove 3 and a half hours to get there and immediately I could tell my happiness truly was their priority and they care about their customers. The other two associates were also incredibly friendly and helpful when walking me through the actual buying process. They made sure I was all set before making my drive home by making sure I had a full sized spare tire, when I brought up my concern that there was no front license plate mount they instantly took action to make sure it was fixed for me, and a full tank of gas! I went home with an amazing car and an even better experience. Thank you so much!

Regret buying a car from them. Upsold the car from its original price of $10K to $15K. Great…read moremilitary discount. They did not detail the car after purchase, and the car's AC died within a month. Went to a local JiffyLube for an oil change not long after, and they reported extensive corrosion of the battery. The dealership failed to mention corrosion and rust. Buyer beware. They will sell you a lemon and upsell you on it.

fair services pricing, buying a car was very easy and a good deal- no games in the process or…read moresurprises. Would I buy another car there ? Yes. Services always been good and quick, no issues.

New incompetent management. -- I made an "appointment" last week for 10:45 AM to have a recall…read morerepaired. They told me it would take about an hour. I waited all day and got a call that they were not going to be able to get to the vehicle. This pretty much wasted my entire day. This morning I got up at 5 AM to be first in line for their 730 opening to get my oil change and filter which I have been doing for the last 13 years. The representative said, "Do you have an 'appointment'?" I said, I've never had an appointment in 13 years for oil change, and filter." She said, "Well, now you need an appointment, but we'll 'try' to fit you in." She said, "I can't guarantee we'll get you in." She also said, "Since you have a recall, we can't do your service unless you have the recall done first." I went to talk to the guy that I have been dealing with for years complaining about this and reminding him that I had an appointment last week that wasn't honored. Even though everyone else I talked to used the term "appointment", he dutifully held the new management line and said, It's not an appointment. It's a "check in time." This is total BS. Everyone on earth knows what an appointment means. It does not mean come on over and maybe we'll get to you and maybe we won't. After 13 years, they have gotten my last dollar.

Although no buying experience on my first visit I found them extremely customer oriented. The…read morecustomer service at CarMax VB sets them way apart from others selling used vehicles. My rep Scott Howard was incredibly knowledgeable about all aspects of buying and financing a used car. They gave me an appraisal for my car on trade in that was a few hundred less than I needed. However the inventory is staggering! They offer a 30 day money back guarantee on every deal. Who else does this? I was specifically looking for my son who resides in Saint Louis. Scott honed in on two area CarMaxx in the Saint Louis area to find the best cars that suited my specifications. There was never any pressure. The fact they are nationwide is a major draw to me as cars can be reserved and shipped to other locations at no cost or minimal fees of a few hundred. I look forward to doing business with CarMaxx the first time.

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.

Thought they were Great with what I needed done, and Time Effective for what they provided. Never…read morehad a problem with them since I started using them for my Car needs.

I got Leo as my Sales Associate as my husband and I were in the market for a truck. As soon as we…read morefound the truck we liked most, we sat down with Leo who was professional and hospitable in ALL aspects, and a few hours later we left with the truck of our choice, and a deal that would knock your socks off! LOVE the team here!

Horrible and getting worse. The service center is worse every time I go in. They offer zero…read morecommunication, hold your car for days and the only way to get an update is to physically drive to the dealership. Management is non-existent. Seems like everyone is running around like a chicken with their heads cut off, but they are doing about as much work as the chicken!

Their service center has low ratings for a reason. Twice I have gone here, if I go a third time I…read morewill definitely be a shamed fool! I took my car in to get its scheduled maintenance that I purchased via my dealership. Nicole pleasantly educates me on some sort of warranty coupons & I was only entitled to four throughout the duration of my warranty? Odd, never heard that before but ok, it should be covered, I did it all via the Hyundai website all through the warranty so I was confused as to why she was charging me for services included in my service package. IE the vehicle alignment. I have an extended warranty that covers the features on my vehicle. Here's where maybe miscommunication may have come into play? She calls to let me know that I have to pay for the dealership to "inspect" the issue, according to her, the company providing my warranty is requiring them to do a diagnostics (almost $200) BUT if the issue is covered I do not have to pay it. Welllllll....Surprise, surprise...it's not covered. I do not know what type of "diagnostics" they did but when I called my extended warranty place I was told my issue was covered, however, it is insurance & I don't think the dealership would NOT want to make money so I don't think they did anything with any erroneous or malicious intent but I am definitely taking it to another dealership for a 2nd opinion. Not only is my steering wheel warmer still broken but I am out well over $200 and then some. From reading the reviews it seems this dealership will take super care of you BEFORE you buy a vehicle but they're not too super caring AFTER you buy a vehicle. I am here to validate that! I will be taking my car to be serviced elsewhere from now on. Everyone is kind & friendly but if these service folks are working off of commission they will DEFINITELY nickel & dime you to make their extra nickel & dimes.

I am normally apprehensive about Checkered Flag service departments due to poor customer service…read moreand questionable technical skills. However, this specific visit for a service and troubleshooting of a technical issue was a success. Excellent customer service from Jade and solid technical backup by Scotty. Now they just need to figure out how to hire more people like them.

I dropped my vehicle off to have the GPS/telephone/etc. system checked out because it was not…read moreworking. While in their shop they determined that there were a number of other issues that needed to be addressed at a cost of $1800. I went to Checkered Glag to pick up my vehicle this morning and the GPS/telephone/etc system was still not working. They said their technician was unable to duplicate the problem. This was total "BS" because the vehicle was parked in front of their shop and the system was not working.

Okay so I'm leaving a review for Jessica and this is just for the purchasing process alone…read more I found the car online and contacted them and was connected with someone who was not Jessica in the beginning, but at least started the process. Once I was in contact with her she was able to get my current, non-running car towed to get appraised for the trade in. I got off work and arrived after 6:30pm (it closes at 7pm so for context this is important). Once I arrived I had the car I wanted to purchase in mind and they knew so they had it detailed and ready to go. During the purchasing process we hit a few bumps (no fault of theirs, but the banks) so they offered another car and let me look at it but once again I had it set in my mind I wanted the 2019 Honda civic. Jessica spent hours trying to figure out a solution so I could drive home with the car I wanted. Her and the team stayed until almost 10pm to make sure I received the car I wanted and was happy. The drive home was smooth but will update later on the condition of the car after a while. But overall, the purchasing process was great!

Thanks again for helping us. Get an absolutely fantastic car. We love the new Honda pilot. This is…read moreour sixth car now from Elite Motors and service has been outstanding every single time.

This is our third vehicle we purchased from Orange Auto. The sales folks are very low-pressure,…read morepersonable and helpful. Every vehicle we have purchased has been very reliable. One had an mechanical issue, but the extended warranty that Orange Auto provided for free covered the issue with no problems. On top of that, the prices are great! Highly recommend!

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

I did not think purchasing my first car would be such a breeze! Bryan was awesome & made my…read moreexperience wonderful :) Paperwork took maybe 15 minutes...The vehicle purchased already had 30 Day tags ready upon arrival.Great vehicles at very reasonable prices! If your on a budget, I would highly recommend to check them out. Small Family owned business with 15 years of experience!!!

We needed to purchase a vehicle quickly due to my boyfriend taking a new job an hour and a half…read moreaway. We were looking for a gas efficient used vehicle that we could pass down to our daughter in a few years. We started looking at One Owner Auto and never looked anywhere else. We were greeted by a gentleman named Bryan who was very personable and had all the right answers. He showed us numerous vehicles and offered his unbiased opinion. We ended up purchasing a Hybrid. Bryan made the entire process very easy, with no hidden fees tacked on like most dealerships. There was no back and forth, no shady transactions. We had our tags and title and paperwork completed in about an hour total. The whole buying process was very clear cut and we love the new vehicle! I would 10 out of 10 recommend this dealership if you are in the market for a new vehicle. Ask for Bryan, you will not be disappointed!!!

Excellent service ! My vehicle was serviced and they got me on my way within a couple hours…read more I will return whenever maintenance repairs are needed............ Thanks

Friendly service with great communication. Job was explained thoroughly and completed perfectly…read more Will come back for sure!