We used Honda Dr around this time last year for the convenience. They replaced our alternator. 9…read moremonths later my wife coasted into the Honda Dr parking lot as the Van was having an issue needing a new alternator. Honda Dr explained that their employees all quit, and they couldn't do the work because of labor issues. They informed us to go to AutoZone and obtain the part ourselves. As I didn't really have a choice, we left the car with the Honda Dr in hopes they would do some of the work. After 48 hours they hadn't touched my car leaving it behind PostTime where the AAA tow truck driver dropped the car. I reached out to AutoZone, and I obtained the part, we had my car towed from Honda Dr and found a nice mechanic that replaced my alternator in less than 3 hours. Overall customer service is lacking with the Honda Dr. Communication horrible as the voicemail inbox is full and you can't get ahold of anybody. Honda Dr didn't really stand for up for any warranted parts or labor. As for value labor was cheaper on the replacement alternator then what I originally paid to have the part put in a year again. To wrap my review its easy to say I won't be doing business anytime soon with the Honda Dr. They will miss out on my money plus any word-of-mouth referrals as I would never send anybody to them. If you want your car stuck with them for weeks go for it and let them do the work for you. If you want the work done faster and cheaper find anybody else.

Honest, swift and extremely fair prices! Call Gene to find out what he can do for your Honda!read more

Chris with CarPro was awesome! Honest, kind, patient, and overall knowledgeable.We came to have a…read morediagnosis on our suspension problems. Chris and team were quick and had the car up within 20 min... had us under the car and showed us everything that needed repairs. He broke down the repairs into several different estimates to work with our budget. Offered the finance plan where you can pay 0% interest the first 90 days which was really helpful. Would definitely recommend! Thank you so much Car Pro!

I would probably recommend them for oil changes and basic service for diagnostics not a good…read moreexperience.

I purchased my Honda Accord new from here four years ago and was treated exceptionally.. I went in…read morewith a preapproval with a great loan rate and they were able to actually get me a lower loan rate than my credit union.... Since then (four years now.) my rear window tint started bubbling and I contacted them and they actually replaced it as under warranty.... Again, exceptional customer service. I've since taken my car in for an alignment and an oil change with an appointment scheduled prior to arrival and have been treated with the utmost kindness and respect by Ashley and Joseph both service advisors.... I would absolutely recommend AutoNation Honda Sanford, when purchasing a car or needing service.. Thank you, AutoNation Honda of Sanford

Our brand new 2026 Honda CRV found itself here after needing a major AC repair, just a month after…read morepurchasing from another location. The team here fit us on the schedule and we were able to drop our car off before heading off to vacation. When we returned 12 days later, the car was still not ready. Eventually, our car was ready 3 weeks after we dropped it off. This is no big deal, as they were waiting on parts for a while and provided us a loaner when we returned. The only reason they are not getting a 5 star review is because of the customer service. When your car is in the shop for that long, a technician should be reaching out every 2-3 days to provide an update. We had to reach out nearly every time and even then, would hardly get a definite answer on when the car was ready and what was wrong. We are used to small auto body shops who communicate with customers periodontally to provide updates. They can improve on this. Thanks for taking care of our major repair within warranty!

Did an awesome job at adding my lift. Assisting picking out…read moretires and rims. I would definitely recommend the shop. Not a lot of items to pick from in the store. it's more of a place to creat builds.

The employees here go above and beyond for their customers. Everyone I've encountered is very well…read moreeducated on all things cars and are extremely helpful!

Predatory $795 quote for a simple oil change--look out for forced bundles…read more Avoid the service department at this location if you expect honest, transparent pricing. I called to book a standard Service A maintenance appointment for my 2018 SL 550. My vehicle is just under 60,000 miles, and the dashboard naturally displays an "A7" code. However, I have complete Carfax documentation proving that the major transmission and spark plug elements of that code were already completed early at 55,000 miles.I explicitly told the service representative that I was declining all 60k-mile service packages, extra filters, and transmission work. I asked purely for a standalone, basic engine oil and filter change with a multi-point inspection.Despite my explicit refusal of the extra items, they quoted me an outrageous $795 for a basic A Service . .Take your Mercedes to a trusted independent specialist down the road who won't look at your mileage and try to double-charge you for work you don't need.

Having owned Mercedes-Benz automobiles for over 30 years, I have *NEVER* encountered such horrible…read moreservice as I did at Mercedes-Benz in Maitland, Florida. Calling them "unprofessional" would be an understatement! When I tried to resolve a few issues- one of them was damaging a sunroof that worked when it was taken in to them. After an inspection, it did not work. They refused to take responsibility. The second was a brake issue. The service manager said in a text- "Pads are good." WRONG! Brake pads were cracked and unsafe. After taking the car to an indie MB mechanic today, he was able to verify that *NO* work was done, and yet I was charged for it. This dealership is a stain on the Mercedes-Benz marque, and my advice is to AVOID Mercedes-Benz of Maitland at *ALL* costs. That is unless you like getting taken advantage of, and getting ripped off.

Initially, I had difficulty reaching someone to get a quote for some work I needed done on my VW…read more Turns out it was just bad timing, which is understandable -- it happens. Ismail, the owner, eventually reached out to me and explained what was going on at the time. He was interested in helping me with my concerns and worked around my schedule so that I could drop the car off. When I arrived, he listened to all of my concerns and advised on the possible causes. I had been doing my research on what the issues could have been and the cost to repair those issues, so I knew more or less what I could be facing. Before I left, I remembered that I had broken the headlight sensor and bought a replacement part that needed to be installed, but I had been too lazy to do it myself. So I asked him to let me know what it would cost to replace the part once he checked the car over. Two days after I dropped off the car Ismail calls me and tells me the car is ready and explained that everything was fine and the parts I thought were failing were still in good shape. I had changed out the suspension myself and I have 104k miles with mostly original OEM components. Turns out, everything I was experiencing was due to the new suspension. To be clear, Cars and More is not an aftermarket specialty shop, it's a shop that specializes in European car repairs, so finding the exact cause of the noises I'm hearing would require a bit of work since not every aftermarket combination yields the same results. Had my car been completely stock it would have been a very straight forward assessment, but he reassured me that the vehicle was fine to drive and that everything was installed to spec. He also installed the headlight sensor free of charge and topped off my oil as a gesture of good faith. I appreciate him taking the time to look over my car and provide an expert opinion. I would recommend Cars and More to anyone with a stock European vehicle, as I'm sure the dealerships will rob you blind. Ismail could have taken me to the cleaners based on my assumptions of what was wrong, but he did the right thing. A trustworthy mechanic is very hard, but there is definitely one at Cars and More!

I own a VW TDI and a BMW I bring my cars to Ismael every time for whatever they need, he is very…read morereasonable with prices and have never had a problem with his service. I am not interested in working on my own cars anymore as I used to do all my own work so I know he is straightforward and very honest. Bring your German car here or whatever you own for that fact he has worked on my nephews Jeep and my friends Ford.

We went to Goodfelo's on a Saturday when our car decided to start shaking when we accelerated…read more Hardly any other car shops were open on this Saturday, so we appreciate their hours! Goodfelo's gave us a quote of $75-$150 for the diagnostic fee which seemed reasonable compared to others. We had the check engine light on and also the TRAC off light on, they charged us $75 for our diagnostic fee. They started work on Monday and we had the car by Tuesday morning. They replaced a coil that went bad and our spark plugs which weren't causing the problem but they said they were very old and recommended it. I like that they ask you first what services you want them to perform before they just do it. Our total for diagnosis, the coil and the spark plugs was $600.

Very hard to find a honest mechanic these guys are top notch .They will not fix something unless it…read moreneeds to be fixed. The honesty and integrity is what keeps me coming back .I had extensive work done on my car nothing but five stars. It has taking many years to find a shop like this if you have a problem with your car you should check these guys out they will really take care of you ,they are priced Right extremely honest good and people .

Outstanding Service from a Dedicated Team! I have been…read morecoming to the Fairbanks Service Center for a long time, and this team never ceases to amaze me. * Andres (Service Advisor): An absolute gem of an employee. He is incredibly helpful, genuinely nice, and always goes the extra mile to ensure a smooth experience. * Ron (Service Manager): Simply the absolute best. He is a super dedicated manager who has clearly poured decades of excellent service into this place--just like me! * Paul, Ricky, and Joe: All three of these guys are fantastic assets to the center. They are skilled, reliable, and consistently do a great job. While sitting in the waiting room on July 3rd, I met another customer named Donna who was there getting her Honda Civic serviced. She mentioned to me in person how nice, friendly, and filled with truly good people this center is, and I couldn't agree more. The positive atmosphere starts the moment you walk through the door. If you want honest, top-tier automotive care from people who actually care about you, look no further than this team. Highly recommended! - Sridhar Rangaswamy (aka Sri / Dr. JustKidding) ________________________________________ Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

I trust these guys!! I hate getting my car serviced, but the staff here was great. Very welcoming,…read moreexplained everything, punctual, and trustworthy. I have always been told to not go to the dealership service centers as they always overcharge- I found this NOT to be true here. They did not force "extra services ". Andres was great to work with . I will NOT go anywhere else