We move fairly frequently. We had a great experience with our last moving company, but couldn't…read moreremember the name. After seeing such great reviews online we decided to book with pick and pack. This was easily the worst, most expensive, and most frustrating move I've ever experienced. We moved out of our 2-bed, 2-bath apartment on Sunday, August 2nd. We've moved this exact same furniture multiple times over the last five years, moved that were much farther away and with multiple stops. (I'm talking two stops over 40 minutes away plus a new apartment 40 minutes away from that, walk up to walk up). This move was one apartment with a walk up to a new apartment with an elevator 20 minutes apart. lt has never cost this much or gone this badly.They estimated $1,600-$1,800 for 6-7 hours which was similar to our last moves, but the final bill came out to a whopping $2,200, $2,500 with tip. That's $500-$700 more than far more complicated moves we've done in the past. The crew moved much slower than previous movers I have experienced. They kept disappearing for 15 minutes at a time, and they actually charged us for their lunch break, which is standard, except they were gone over an hour and there was only 20 minutes of travel time.The lack of respect for our things was unbelievable. They completely cracked my antique bar cart handles and wheel, cracked one of our lamps, and my dog's crate. Worst of all, my jewelry armoire was locked prior to our move but must have been pried open because the lock is completely broken and bent now. I haven't even finished unpacking yet and I'm terrified of what else I'm going to find ruined.On top of the damage, they literally left multiple pieces of furniture behind at our old place. They claimed some pieces couldn't be moved safely, which is a total lie because previous movers handled them just fine (Again, for less money and less time EVEN PACKING THEM FOR US) . Other items they just abandoned without saying a word. (there were things we had them leave, these were things they were absolutely supposed to take). They also promised they would arrange my living room furniture they had to move due to space to back where I wanted it at the end of the day, but after taking all day, they just left without doing it. They also did an awful job putting our furniture back together creating even more work for us It is incredibly fishy how this place has so many good reviews online. Now I know why: they make you fill out a survey right before they leave, before you even have a second to look around and notice that your stuff is broken or missing. Again these piece have all been moved multiple times by different movers (all good experiences) with no damage.