I just want to send a special shoutout to DrivePro. I have been using them for years, and the service is just getting better and better. As always, I needed a last minute vehicle, and it was delivered better than I thought. DrivePro is truly unbeatable. The vehicles, availability, the prices are top tier. Thank you for always looking out. See you soon. read more

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Terrible. Sketchy salesman. Cannot be trusted. Beware. I don't usually write reviews, but this experience felt like a public service announcement. From the moment I walked in, something felt off. There were a few guys hanging around the lot who didn't seem to be customers or employees--just kind of watching everything. It made the whole place feel uncomfortable right away, like you had to keep an eye on your stuff at all times. Then came the owner. He was overly pushy from the start, talking fast, dodging questions, and trying to rush me into signing paperwork before I even had a chance to properly look at the car. Every time I asked something simple--about pricing, fees, or the car's condition--he'd give a vague answer or change the subject. Big red flag. At one point, he tried to convince me that visible damage on the car was "normal wear" and wouldn't be an issue, which didn't exactly inspire confidence. It honestly felt like they were hoping I wouldn't notice things or would just give in under pressure. Between the sketchy atmosphere and the aggressive, evasive sales tactics, I couldn't get out of there fast enough. Definitely not a place I'd trust with my money or personal information. read more

Always an excellent experience renting from Drive Pro. I have rented a car from them basically every other week for this entire year. I am based in New York and it's the only company I rent from. Huge fleet, nice selection of cars (photos attached) and top notch customer service. Drive Pro team is responsive and makes communication and pick up / drop off easy. Thanks Stephen and Drive Pro staff for your excellent customer service. read more

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Where do I begin? I came to Turo after my friend suggested it while awaiting my insurance totaling my vehicle after a horrific accident. Stressed out, needed a car and didn't have any idea how to go about getting a rental I met Stephen the owner of DrivePro. When I tell you that Stephen and his team have been an extension of family. From late night pick ups to 7am drop offs on a Saturday this group always has my car ready and constant communication. 1:00am on a Friday morning I messaged that I lost the key and within minutes I was contacted and reassured everything would be okay. Quick response, versatility, customer service, incredible fleet (I only drive sports performance or high end luxury) I have had BMWs, Porsches, Jeep and each one is clean and in great condition. Just today I needed to extend last minute and without hesitation the team made it happen! Thank you Stephen, Jessie and the whole team for making every interaction better than the last! See you for my next reservation Monday!! read more

Worst car service ever, car was dirty. Service engine light on, and the windshield had no liquid. I had talked with the team and someone had assured me for pick up and then at the last second because they are unorganized and professional they said no it wasn't through the system. Our word means nothing. I can't stress enough how horrible the manager is after charging $600 for 3 days. Greed blinds people and brings out the worst in them. Their team was late and in terms to sneak the system one of the members called before the 29 min and said I'm here but the car is coming late. Please save yourself the headache. read more

I rented a Jeep Wrangler. It was a great car and the team were super helpful. Car was clean and and they dropped the car off to me and picked it up. Way better then Enterprise or Hertz read more

BEWARE - HE'LL LEAVE YOU STRANDED. A Nightmare Experience with Turo and Drive Pro - Stranded in NYC at the Last Minute In my experience, renting a car through Turo and their local partner Drive Pro was one of the most unprofessional and infuriating customer service disasters I've ever faced. I booked a car weeks in advance, with a confirmed reservation from Turo. Wanting to be diligent, I contacted Turo on June 22 to reconfirm my June 24 rental, and they assured me everything was set. On the morning of June 24 -- the day I was supposed to receive the car -- I received a text from Turo at 7:00am confirming the 8:00am drop-off. I replied promptly at 7:12am, confirming I was ready. Minutes later, at 7:16am, Turo's local agency Drive Pro asked for my phone number, which I immediately provided. Then, at 7:30am -- just 30 minutes before my scheduled delivery -- I was told by Drive Pro that the car I reserved had not been returned by the previous renter. Instead of offering an equivalent vehicle, they presented me with a list of sub-standard alternatives, including a six-year-old car and a Jeep Wrangler that was clearly not appropriate for city driving. When I declined these unsuitable options, Turo abruptly canceled my reservation, leaving me completely stranded in New York City without a car, with no time to arrange alternative transportation. In my experience, this was a complete failure of Turo's and Drive Pro's responsibilities. Their incompetence, last-minute communication, and lack of meaningful support turned what should have been a seamless experience into a nightmare. No traveler should be left helpless at the last minute because of such poor planning and accountability. I would never recommend Turo or Drive Pro to anyone based on my experience. If you value reliability, professionalism, or your own sanity, steer far clear of this company. In my opinion, the risk of being abandoned with no options -- even after confirming everything repeatedly -- is simply too high. read more

Stephen and his staff went above and beyond to meet my car rental needs when I needed it most. I will definitely be renting from them again!

I rent quite often from this location. Stephen, Jesahel and Xavier are great to work with. They're all kind, polite and love what they do. Never encountered an issue when renting vehicles from here. A lot of the times they'll comp upgrade me to a nicer vehicle at no cost to me at all which is always nice. read more

I love this place. I had a great experience. Stephen and the rest of the staff were very helpful and this was my second time renting from them. I have adopted them as my family car rental. Great service and very professional.! read more

Greta service, always willing to accommodate. I have been renting from DrivePro for the past 2months. Very thorough! Rent with them.

NIGHTMARE! Worst Turo experience ever. Anyone who is looking to rent a reliable car please don't book with this company and host ever. This company should be called Drive Rookie not Drive Pro. I rented a Tesla model S for only 24 hours from 10-10pm Thursday to Friday and it was a nightmare from 930pm on the day of pick up 30 mins before he sends me a photo of the Tesla fully side swiped as an accident just happened but it seemed to be just plastic and banged up but everything else felt good so I just agreed to still rent it because I was leaving at 4-5 am for a meeting. I flew from California for. Unfortunately I should have went with my gut because I woke up after parking that night July 17th and after 60 miles the tire is a major flat and I'm on the side of the road 2-3 hours waiting for a tow truck. I Missed the meeting I flew here for and unfortunately the owner of this so called company didn't care less and didn't refund me a dollar when I didn't use the car the whole 24 hours that I booked and I had to tow it back because he left an old dry rotted about to blow tire on it and still rented it out. The metal mesh in the tire was fully ripping the tires and cracking through the tread. The car shouldn't even have been rented out to anyone. So if you want to save yourself All that hassle do not book with this company!! I use Turo all the time and have never ever had a problem, always am a 5 star client and he just thought it was a joke and he runs a car service but doesn't fix the cars obviously and won't do the right thing at all. I had to pay tow trucks tolls and some tow fees and didn't use the car besides for 1-2 hours of the whole 24 hour booking. Thank god it went flat on me and didn't blow when someone was driving on the highway because it was close to happening and should have been switched months ago, Also I never write many reviews unless it's really necessary. Not a good service New Jersey!! read more

Con artists with FAKE reviews! These scammers gave us the most beat up & dinged up Hunyadi with a FLAT TIRE! And they want me the customer to go fix it for them like I'm their slave or something all while still trying to charge top dollar and also scam me via Turo!! I told them the second I got in the car that it's beat up and had a flat - they said go to a tire shop. Then the day I was supposed to return it Thursday he texts saying you can bring it tomorrow no worries. I thought they were being nice for giving. A junk car with flat tire. We struggled all week with this car. The next day they start hounding me to extend and want payment so I guess they didn't give me extra time to compensate for the nightmare car. Then when I extend 1 more day they charged me 2 days and force me to take it for Saturday also. It was hell we had to take it to many different tire shops as the pressure got too low on Saturday we couldn't drive it. We cleaned up the car gassed it and fixed the tire for them then they say we are leaving a good review and that I have to return the favor so I said okay . As soon as I left good review trying to help them they hit me with a new Turo invoice of 155 dollars saying it was a late return and another 50 for improper return which was totally bogus the car was returned more than proper ...we fixed your car, cleaned it up for you, were left fixing your tires that's why we were late. Not to mention the car looked nothing like the pics - all beat up and hits everywhere - STAY AWAY from these con artists ...Turo took the 155 from my bank account and I was so mad because these crooks are getting away with murder and now, I have to fight for my 155 dollars back. They never even offered to compensate me for all the money spent fixing the tire and for giving us a junk car!! read more