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    Hertz Rent A Car

    1.9 (23 reviews)
    Open 7:30 am - 6:00 pm

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    12 years ago

    I got a minivan for $30 per day.brian and Steve in the teaneck office were very helpful. Good service.

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    8 years ago

    the lady named grace was actually HORRIBLE!? just as others say, the customer service here doesn't want to help at all

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    Fairmount Car & Truck Rentals

    Fairmount Car & Truck Rentals

    2.9(14 reviews)
    0.4 mi

    So I make a reservation more than a week in advance... arrive on the scheduled date at 0800 just to…read morebe told that the vehicle that was promised and paid for (with a reservation fee of $50) is not available and that I would have to wait till the person who had rented it yesterday (and promised to bring it in yesterday but didn't) brings it in. Ironically the same thing happened to the next guy that was behind me in line, like if it's scripted or something After telling them I'm not waiting for someone to wake up, shower, eat their breakfast and then decide to bring the rental in, I requested that they change my reserved rental for something available (which of course was smaller than what I had requested). After using the vehicle and returning it I was told the rental was $79.99 and was charged over $90, when asked I was told "taxes". Are you kidding me ... taxes ... was my response and of course I got the whole hidden $5.00 rental fee and other hidden fees like I was paying for my cel phone bill or something... Needless to say I will not be utilizing their services again.

    They are crooks!!! DO NOT RENT FROM THIS COMPANY! Bad business people!…read more If you use a debit card they hold $500 of your funds to be used to pay for the rental or you can pay cash for the rental. I paid cash and they told me 3-7 business for the money to be refunded to my account. MY MONEY WAS NEVER RETURNED! Then Trevor gonna have the nerve to tell me they did there part. LIES! After 7 full days I did a three way call with my bank and the Fairmounts demon manager TREVOR tried to tell me and my bank that they didn't charge my account. My bank told him IT IS CHARGED ON HER ACCOUNT. They are liars. They will also overcharge you for your rental if your not careful. They tried to charge me an extra $200! DO YOUR OWN MATH AND DONT TRUST THEM. DO NOT DO BUSINESS WITH THEM! They are the absolute WORST.

    Avis Car Rental - Worse place to rent a car

    Avis Car Rental

    1.6(9 reviews)
    2.2 mi

    If I could give this place zero stars I absolutely would! The woman at the front desk named KIM who…read morewore a Covid mask was absolutely rude, very dismissive, combative, unprofessional, unhelpful just all around very disrespectful. From the moment my wife and I walked into the facility automatically her aura was very off and just disgusting. She is a very rude and disrespectful human being and while we were speaking we both were getting frustrated and she started walking away mid conversation and I asked for her name she very rudely yelled "Kim" and kept walking and said nope I have no last name and just again very rudely said have a nice day and slammed the door shut and locked herself in the back room. If you can avoid this so called "car rental place" DO IT!

    From when I had my rsvp, the representative had such an arrogant smart remark. First he said, you…read moredon't need insurance do you?? Oh your company covers it. Then I said yes and my credit card, Amex, corners it also. Then he looked at me with a smart remark saying..well your company is covering for it. That initially made me feel some type of way. Then he gave my a car and it was a Camry. I have always gotten an upgrade due to my presidential status, but he said we are short cars and it won't be ready for an hour and that is when you RSVP was. I said, no...my rsvp was for 10:00 ams its past10:00. Then he goes, oh look at that. Well we are short. I've gotten upgrades for the past 4 years and I've gotten upgrades here...which Avis knows because of my disability...now I know why this place has poor reviews. listen if he was not such a smart ass then I wouldn't care. Then I drop off the car..asked to use the bathroom and she goes...oh it's clogged....at this time I don't give a crap about this place and the people who work here. Remember this...karma always comes around

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.8(34 reviews)
    2.2 mi

    I went to Enterprise in Teaneck, NJ to rent a car after my vehicle was involved in a hit-and-run…read more My insurance company and the auto body shop both recommended Enterprise, so I expected a smooth experience. They picked me up from the shop, and at first things seemed promising--the initial representative I worked with was very polite and helpful. Unfortunately, my experience quickly went downhill. The manager I dealt with was dismissive and unprofessional, brushing me off with excuses about a "loss." I rented the vehicle from August 4 to August 13. My insurance company was billed and refunded appropriately. However, on August 28, Enterprise charged my debit card $323.75 for tolls that were actually left unpaid by the customer who rented the car before me. Instead of resolving this directly, Enterprise gave me the number of a third-party company, VerraMobility. When I contacted them, I was told an investigation would be conducted and that I'd receive an email within three business days. No email ever came, and when I followed up on the fifth day, I was told Enterprise would be responsible for issuing my refund. I returned to Enterprise and spoke with the manager, Ryan Karr, who was extremely rude. Rather than apologizing for the fraudulent charge, he acted as though I should have been grateful the issue was "being taken care of." When I became frustrated, he tried to pass me off to his district manager instead of addressing the problem himself. In the end, Enterprise charged me for something I didn't owe, withheld my money without explanation, and treated me poorly when I sought resolution. This was by far the worst customer service experience I've ever had. I will never use Enterprise again and recommend others consider a different rental company. I would've given them zero stars. But it's not available. Lottie Domangue

    I really like renting from this location. Is not my nearest…read morelocation yet I I would rather travel a bit more, people are courteous although super busy location if you make a reservation you will leave with a car. Alexis is my go to person in this location, but I'm sure anyone there would be good to work with.

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    Avis Rent A Car

    Avis Rent A Car

    1.6(12 reviews)
    3.0 mi

    I rent frequently from this place. The hours of operation are better than the Hertz locations…read morearound Bergen (open on Sundays). The services are generally okay but it depends on the individual behind the counter. Two of them actually asked me for a job during our transactions - a bit strange. I do get my upgrades occasionally as an AVIS First member but it is rare. Most of the time, I got cars that are beat-up and not clean. I found strange things in the cars some of the time - such as dried sausages, empty beer / coke bottles, half finished Seven-Eleven big gulp cups, etc. among the things I found in the car. Once, I got a car with both windshield wiper blade so worn that they detached from the arm when I need it. I had to stop by a gas station near I78 to get it changed so I don't end up in an accident in pouring rain. Now my company is moving its business contract to Hertz and I am very glad that I don't need to come here any more.

    *** DO NOT RENT FROM THIS LOCATION ***…read more I've been a frequent customer of this location for the past 2 YRS as I often rent for business. The last 3-4 rental have been extremely disappointing. The cars I've gotten from there have been absolutely filthy. The Ford Eco exterior was dirty and the interior had soda bottles and candy wrappers in it. The most recent car I got -- the Nissan Armada -- also had a dirty exteriod and the interior stunk of cigarettes . Now, truth be told I'm not one to complain so never escalated this, BUT what's driven me to this review is the dubious behavior that took place over the course of my last rental. In October, I went to pick up a car I reserved only to be told they didn't have it available. They gave me an alternate -- a dirty Nissan Armada. I took out the insurance since it was a corp rental, and started to insect the car. As I did, I pointed out a few scratches.As I was asking her to mark them, she quickly interrupted to say: "..anyway don't worry about it because you're fully covered". I thought that was a really odd thing to say but didn't dwell on it much more. Fast forward about 10-20 minutes into my trip to client and I realize there's no gas. Again not thinking much of it (and assuming I'd just return the car with same amount of gas), I pull over to fill up. End up returning the car to a different location in NY; since I'm a wizard member I have them email me the receipt. When I reviewed the transaction I noticed they charged me $230 for gas surcharge. I called the location and they refuse to share any responsibility. In fact the same women who I rented the car from actually HUNG UP ON ME as I was talking to her and refuses to waive the erroneous charges. Anyway, I've spent enough energy on this place. Won't go here anymore; and will take my business elsewhere . My next & final step will be to report them to the Better Business Bureau and then just write them off. But I will say one last thing if you ever care to rent from here... Typically I don't judge books by their cover, but in this case you should know that the look of the location / grounds is exactly n-line with the type of service / cleanliness you'll get with the product -- dirty.

    Hertz Rent A Car - carrental - Updated May 2026

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