Amir is a great person. I trust him. my son's 2019 Land Rover AC was fixed and he took care of all…read moreother issues and possible problems. Thank you.

I had a very disappointing experience at this shop. I was charged $767 for what should have been…read morebasic maintenance: an oil change, brake fluid flush, engine air filters (2), a cabin air filter, wiper blades, and a drain plug. After reviewing everything, I feel like I was heavily upsold on services and parts that either weren't urgently needed or could have been done at a much more reasonable price elsewhere. For example, my vehicle wasn't even due for an oil change yet based on my mileage history. I actually wanted to see if they would be honest about it, but instead I was still sold the service. What really bothered me is that the business promotes honesty and transparency, but my experience felt like the opposite. I didn't feel properly informed or given options -- just pressured into agreeing to expensive add-ons. If you have money to blow, then by all means go to this shop. I originally checked Google reviews and saw mostly positive feedback, which is why I chose this place. But after my experience, I went on Yelp and found multiple reviews describing very similar situations to mine. I strongly recommend getting a second opinion before agreeing to any services here. Unfortunately, I won't be returning.

Tamir was the best, was seeking a car last minute for work to survive film making in Hollywood…read more.. found this gem, and Tamir got me a great deal, under Kelly Blue Book; Tamir is the one to call, thank you Monza Cars!

Thank you for the best deal on my dream car ! 1965 Shelby…read morecobra Got in to see my dream car Amazing service from Elon They prep the car amazingly! I love to see the car when I'm waking up early morning They gave me a very good price Really nice place and crazy cars Good vibes and nice persons! Thank you, see you back in the next car

Shane's is a great place to shop for cars. My mom bought 2 cars and my uncle bought one as well…read more Very quick and easy business. The owner is a very nice and respectable man as well. He will truly try everything he can to get you into a car. P.S. Don't arm wrestle him. You'll always lose

Purchased my first car from Shane. He's very knowledgeable and kind. The cars are accepted in great…read morecondition-- almost like new. He will fix any issues with your car. He has many great connections as well. You WILL drive out the lot with a car! I am grateful for Shane's Cars.

Another amazing experience at Casa De Cadillac. I was hesitant to lease an electric vehicle but…read moreafter my test drive with Mariola.. I was sold. And charging from home or finding a charge station is easier than I imagined. From start to finish the process was thorough and I asked a ton of questions. This is, I believe, my 5th Cadillac now from Casa. Working with everyone from Jose and Mariola during the sale process to Michael at closing and Erica for any service needs along with Eric and Juan... they all make an overwhelming process so easy which is why I continue to come back to Casa de Cadillac. So happy with my new Lyriq!!!! Thank

Famous Cadillac building in the city of Sherman Oaks off Ventura Blvd & Tyrone Avenue, which also…read moreturns into Beverly Glen Blvd when heading south. Established in 1949 as Don Lee Motors, Casa de Cadillac is an architectural landmark for the San Fernando Valley and Greater Los Angeles. They have auto service, including a parts and auto repair department. A beautiful inside interior with offices, showroom cars, friendly salespeople who greet customers as well as locals passing by. Located next door in a neighboring space with Buick GMC Sherman Oaks. Open all seven days a week as early as 9am (11am on Sundays only) and as late as 6pm. You can park in the lot with customer parking off Moorpark as well as on the street - some time restrictions apply. Pretty extensive inventory - lots of SUVs, Sedans and Trucks mostly.

Helped my son buy a car from them. I called and dealt with lots of other dealers and they were the…read moreonly ones that were honest about everything. The price was over $1000 less than anyone else on a comparable car. We drove an hour and a half to get there and the car was ready to test drive. After a 20 minute drive we decided to buy the car and because we were paying by check we were out of there in less than 30 minutes. That was the fastest car purchase I have ever made. The car looks in flawless shape and they not only showed us the Carfax, they showed us another more detailed report showing clear title and no accidents or damage. I liked that all the people there worked together to speed up the process. Again, we bought a car in less than an hour. I would highly recommend this dealership.

******Proceed with caution*********…read more Has anyone else experienced purchasing a vehicle, only for it to break down within days, and then be told it's simply "normal wear and tear"? That has been my experience and its been horrible to say the least! I purchased a vehicle for my son, and within just 3 days and approximately 250 miles, the car became inoperable. Since then, I have made multiple good faith efforts over the past 30+ days to resolve this directly with the owner, Paul, but unfortunately, there has been no meaningful resolution. To ensure accuracy, I had the vehicle towed to an authorized dealership for a full diagnostic inspection. The findings regarding the vehicle's condition at the time of sale were extremely concerning and raise serious questions about how it was represented. I have provided Paul with several reasonable options to resolve this matter fairly and without escalation. At this point, I am still hoping he chooses to act responsibly and uphold basic business ethics for the sake of his customers and reputation. However, given the lack of progress, I want to be clear that I expect a prompt resolution. If this matter is not addressed immediately, I am prepared to pursue all available remedies, including formal complaints and legal action. I will also continue to update this review with further details so other consumers are fully informed of their rights and what they may encounter. ******Proceed with caution********* HAS ANYONE REPORTED ANYTIME AUTO TO THE DMV INVESTIGATIONS DIVISION OR A LENDER FRAUD DEPARTMENT? I'm asking because what I've experienced goes far beyond a simple dispute it raises serious concerns about how vehicles are being represented, sold, and potentially financed. Being told that a major mechanical failure within days of purchase is "normal wear and tear" is not just misleading it may point to failure to disclose known issues or worse. Let's be clear: a vehicle breaking down almost immediately after purchase does NOT fall under normal wear and tear, regardless of what a dealership claims after the fact. California consumers have rights, and dealerships have legal obligations. If multiple buyers are experiencing similar issues, that suggests a pattern that deserves attention from regulatory agencies. If you have filed a complaint with the DMV, reported concerns to a lender, or taken legal action, I strongly encourage you to share your experience. You can reply here or message me directly if you prefer to keep things private. At this point, I am exploring all available options, including formal complaints and legal remedies and I'm interested in connecting with others who may be doing the same. Lisa

Keyes European service is like no other we had a car that had a few warnings pop up and since it…read moreseemed like an urgent matter i stopped by a local dealer near me with no appointment and they turned me away but the moment i came to Keyes Bill Parks took that worry away. He assessed the issues with the car and made the check in process incredibly easy and fast would highly recommend working with Bill if you have any service needs! Thank you Bill and Keyes European!

I'm updating my previous review to reflect our most recent experience with Keys European Mercedes…read morein Van Nuys. After my earlier complaints, Charles T (business manager) responded publicly and stated that Ferri Garcia from customer relations would be reaching out to help resolve our issue. Based on that response, we expected some level of follow-through. Unfortunately, that has not happened. We have made multiple attempts to contact Ferri Garcia and the dealership since then, and have received no response at all. No calls, no emails, no updates. This is regarding a $1,200 gap insurance refund that we've been trying to resolve since December 2025. It is now March 2026, and we are still being ignored. It's extremely frustrating to see a public response that suggests help is coming, only to be completely ghosted afterward. At this point, it feels like the response was made just for appearances rather than to actually resolve the issue. We are still waiting for someone anyone from Keys European Mercedes to take responsibility and follow through.

I had taken my car to another dealership and the work took almost a month and broke down again 6…read moremonths later. I brought my car to Van Nuys CDJR and Albert took really good care of me and my car was fixed in a week. I was comforted by how confident Albert was that we'd figure it out fast and even dealing with my warranty company was a breeze. I'll definitely be bringing my Grand Cherokee back for any future needs!

THE SERVICE HERE IS THE WORST…read more When you call about needing service, the associates mislead you or intentionally leave out details like how long anything will take. Probably because even just an evaluation of the car's problem will take multiple days and the repair itself will take weeks. They tell you NONE OF THIS upfront. The associates are also the opposite of helpful or warm. They all make you seem like an asshole for asking questions. You also get different answers depending on who you ask, on topics ranging from what's covered to what things cost. Maybe the place is just way too overwhelmed and needs more employees and space. But the last time I almost got work there, I was told it would they would need my family's minivan for at least a few days if not weeks to fix one middle row seat that wasn't locking into place. Fed up (and having lost the car to them for weeks before), I left before the evaluation and instead went to Olive Auto in Burbank. Fixed up in a matter of hours. Never again with this terrible operation.

10/10 experience here hovik and Rohan are the best. Willing to work with you to fit your needsread more

Have been coming here for years now and have always been taken care of. Carlos is great and always…read morecommunicates updates with me throughout the service. Answers my concerns and questions and is always helpful. Definitely recommend Carlos for service needs.

Many thanks to Nadiya for help in purchasing 2 cars, full support in transactions and help even on…read moreher days off.

Nadiya deserves not only 5 but 10. I have been buying cars…read moreall my life, never came across someone so thorough. she answered every question I had, even on her days off. she responded within minutes. This is my first Tesla, so I was nervous about the process. she took care of me from A to Z. Service she provided is exemplary! She needs to be in a management position. So she can teach others how do it right. Thank you Nadiya! (probably if it wasn't for her, I wouldnt have gotten the tesla)

The entire process was smooth as silk. I worked with Sam who helped me get a great lease for a…read more2026 VW Atlas SE. Zero money down! Just license, fees, and first month's payment DAS (due at signing). I started the process on Sunday afternoon when they were closed and went to the dealership on the following Saturday to pick up the car. This was the most stress free car buying experience of all time for me. Once I told Sam about the make, model, and trim I wanted with no add-ons, he went to work getting me the best quote. There was a dealer that quoted $13 more than the first dealer and Sam tried to get the dealer to come down in price to match the first offer. He didn't so we went with the first dealer to lock in a low monthly payment plus tax. None of that "cap cost reduction" nonsense you see in the car dealer ads that fool you into thinking you got a deal. You are just prepaying the lease and lowering your monthly payments. The deal that Sam got me was low selling price for the car, standard residual (set by the bank), lease rebate, zero upsell. In fact, I just dealt with Sam 100% of the time. I got the contract emailed to me to sign. Sam met me at the dealership to sign a couple of DMV forms. I wrote the check to the dealership, then Sam drove the car out to the pick up area. ZERO CONTACT WITH ANYONE AT THE VW DEALERSHIP! No games at the finance desk, no wasted time going back and forth, honest selling price of car, and standard money rate with the lease. Sam basically shielded me from all the high pressure sales tactic and made sure I got the best deal. Do yourself a favor and hire a professional like Sam to battle the dealership. This was truly and EZ experience and there was no fee or bill from Sam.

How do I love this group? Let me count the ways!…read more DEDICATION & GUIDANCE: I worked with Gary who worked really hard to find the vehicle I wanted and helped we figure out what was within my budget. He searched high! He searched low, and although we didn't get the vehicle in the color that I wanted, we found the vehicle I wanted! COMMUNICATION: Garry was outstanding at taking all of my calls and text messages and always replying to me even when he was busy with other customers he would always let me know he would get back to me and he did! Tips to the buyer or leaser: I strongly recommend women using this Auto Group broker. They are exceptional at understanding the needs and having multiple conversations until you are able to figure out which vehicle you want versus what you actually need. As this was my first time leasing a brand new car Garry helped to organize the structure of how to go about getting the vehicle. I think the only thing I would've liked that did not happen is that he would've been able to actually go down with me to get the car at the dealership in Culver City. Typically how it works is you do everything online! Garry does all the heavy lifting and negotiating and getting it down to a price that is within your budget or finding you a vehicle or having you wait until the time is right. Please feel free to send questions if you have any I would be happy to answer them about EZ Auto Group and especially Gary. He is an exceptional young man with extreme patience, and a wonderful sense of humor. You will not be sorry working with them!