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    699 RentACar

    3.5 (61 reviews)
    Closed 9:00 am - 1:00 pm

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    Great car rental!

    Amazing customer service by Sean! Great car rental experience, from price, duration of time spent in their beautiful office, and ease of location. We were in need of a rental for our family and found 6.99 rent a car to be a gem, Sean was super helpful throughout the process. I would highly recommend 6.99 Rent a Car to friends and family!

    These are the cars they are renting out!
    Reese R.

    I'd give this place a zero star a but I'm unable to. I'd have to go back multiple times because they give me shitty cars with multiple mechanical issues. The worst rental car place ever. I would never go back to this place ever. They give you clunker cars that you would never ever dream of driving ever the for the rest of your life. The $6.99 per day that they are renting out has manual windows and smells horrible. Just go somewhere else and get your money's worth! Such a horrible experience! Never again!

    The $1000 scratch

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    2 years ago

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    1 year ago

    Great customer service, specifically Sean. Stop by and check out his Jurrasic Park fish tank. It's amazing.

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    8 months ago

    Great prices super nice people very helpful. Vehicle vehicles working out great it's in good shape. I would highly recommend them.

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    8 months ago

    Sean was an absolute savior with renting a car, you won't find better customer service.

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    2 years ago

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    2 years ago

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    2 years ago

    I was looking for a car rental on a holiday and I found this great place to rent , excellent service by Sean. I really highly recommend it!

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    2 years ago

    Worthy little spot. I will definitely return with my rental needs! The workers are very kind and informative.

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    5 years ago

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    2 years ago

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    2 years ago

    Great place to rent a car. Great customer service very respectful and helpful. I appreciate their helpfulness

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    6 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    4 years ago

    Unprofessional, very negative and unpleasant experience. Do not recommend this place at allm

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    8 years ago

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    12 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    This place is the worst they will get you every way possible on the return in my experience.

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    9 years ago

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    6 years ago

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    12 years ago

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    Review Highlights - 699 RentACar

    ranging from horrible to wonderful, I figured I'd chance it, and made a reservation with the Van Nuys location.

    Mentioned in 5 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.5(172 reviews)
    0.5 miVan Nuys

    Great experience at Enterprise Rent-A-Car thanks to Regan and Luis. They were professional,…read morefriendly, and very helpful throughout the rental process. Excellent customer service -- highly recommend!

    This place is horrible! They accused me of theft!!! Don't go here!!!…read more As mentioned in my previous review about the Sherman Oaks Enterprise I went to last time that didn't have any cars, I had to come here to the Van Nuys Enterprise and get my car because they actually have available cars on their lot. So when my Porsche was involved in a hit and run on Valentine's Day, I decided to come straight to this location and rent my car. Everything started off well--They picked me up, brought me to their location, and rented the car to me. The man who helped me was very nice and I enjoyed his work. They don't have luxury cars here, so I wasn't going to get anything comparable to my Porsche. They did have a Camry so I asked for that. It looked like it had just been dropped off by another customer dirty inside and out. I told the man helping me and he had it sprayed down. Car was pretty basic, had scratches, dents and looked like a previous driver had run into something with the front bumper. I paid almost $500 upfront because I had no idea when my Porsche would be out of the shop. A week goes by and the manager Christian Aguilar is calling me asking when I'm brining the car back and that my card wasn't working and they need to escalate it to the risk department. Risk department??? When you charge an Amex card over and over it thinks it's fraud and won't let the charge go through. Also the $500 I paid covered more than a week so why am I being sent to the risk department? I called them immediately and told them that I had already paid and that I am also waiting for my insurance to take over payments because it was a hit and run. I told Christian I was in talks with my insurance on how to proceed and he said ok. The next day I'm getting emails and letters from the risk department saying this car is now considered stolen and they are getting police involved. I was in constant communication with Christian and he knew exactly what I was going through. I even tried to give them another card over the phone and they said I had to come in and do so while I'm battling COVID all week. Luckily my Porsche was delivered to me last night and I drove that busted Camry to an Enterprise drop off lot in Encino. This was the absolute worst experience I have ever had with a rental company. And to think my last experience was bad enough at the other branch and someone from the Enterprise team reached out to me to ask what happened via email. When I told them, I never heard back...Not a call, not a discount for next visit, nothing! Needless to say I will not be using Enterprise anymore, at least not in this area. They don't know how to treat their customers who are already dealing with the stress of having their car damaged from a hit and run driver and dealing with insurance etc. Renting a car should be a breeze but Enterprise has shown that they do not care about you and just want your money. I DO NOT RECOMMEND!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Avis - More trash

    Avis

    3.2(68 reviews)
    0.6 miVan Nuys

    Note: This review is specifically for the Budget Truck Rental service located at the Avis building…read morein Van Nuys, CA (the two share a location). I booked my Budget truck the night before, and first thing in the morning, I got a call from Kurt. He was honest--he didn't have a truck on-site yet but told me he was working on it and would keep me updated. The truck ended up arriving about an hour late, but honestly, I didn't even care. His communication was clear, and his energy made all the difference. I also asked if he knew any movers or someone who could help me get the truck to my storage unit. He casually gave me a few solid recommendations, and one of them worked out perfectly (I'll leave them a separate review). But here's the thing--this wasn't just a truck rental. I walked into that office thinking I was fine, just going through the motions of a move after a breakup. But something about that interaction... it hit me. I ended up opening up to Kurt about my year in LA, how I packed up my life to travel with my partner, and came back almost five months later--alone and heartbroken. Saying it out loud made everything feel real, and I started to cry. Kurt didn't flinch. He didn't have tissues, so he handed me a microfiber towel from a clean pack. I still have it. That small, kind gesture meant the world. He was present, kind, and just so human. We bonded over travel stories, and it reminded me that there are still good people out there who genuinely care. As for the rental itself: Budget ended up being more affordable than U-Haul for my one-way move from LA to Vegas. I also appreciated having three full days with the truck included in the price--U-Haul charges extra for that. Heads-up: if you don't refill the gas tank to the original level, they'll charge $10 per gallon, so be sure to top it off yourself. One hiccup: the check engine light was on. My dad, who's experienced with trucks, was concerned. Kurt explained it had to do with a stolen catalytic converter triggering the light and that the truck was still okay to drive. My dad said it struggled a bit going uphill, but we made it safely--and that's what matters. When we dropped off the truck in Vegas, Alvin at the return location was also super friendly and helpful. We showed him a photo of the fuel level from pickup (it wasn't quite full), and instead of being rigid, he worked with us and waived any issue. That kind of trust goes a long way. All in all, what could have been a stressful and emotional day ended up feeling light and supported. Kurt made a real difference, and I'm so grateful I crossed paths with him.

    Over billed nightmare getting money back. Made reservations online paid for rental upfront when…read morereturning the car my card was double charged complete nightmare countless emails back and forth with customer service over my funds months ago by I'm out my hard earned money

    Photos
    Avis - Close up of more trash

    Close up of more trash

    Avis - Look at the cars too choose from

    Look at the cars too choose from

    Avis - Only two cars left 1 is taken and the other one well we have to call the manager to find out if it's available or not?

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    Only two cars left 1 is taken and the other one well we have to call the manager to find out if it's available or not?

    699 RentACar - carrental - Updated May 2026

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