I just wanna give another big thank u to ISABELLA & YAJAIRA FOR wonderful service & helping me…read morewith everything I needed Big thank u ladies I appreciate it

They gave me a car in the rain that did not have operational windshield wipers. No working…read morewindshield wipers on the car whatsoever. Also when they gave me the car, the seats were soaking wet so now I am soaking wet.

I recently was involved in a rear end car accident, this enterprise was the nearest to the auto…read moreshop where the repair work was being done. The service rendered at this location is excellent! The first car (sedan) that was given to me had a bothersome cigarette smell. It was visually clean and functionally drove without issue. I reached out to Enterprise and kindly requested a swap of vehicles. Paulina was able to help accommodate my request. She maintained professionalism and provided clear communication answering my questions with assurance. I swapped out to another vehicle without issue. I appreciate the easy experience with this Enterprise location along with the patience and understanding of their staff.

It's so easy and convenient renting a car at this Panorama branch, especially when I see Ruby with…read morethe rest of the team, Paulina , Luis who helped us with the rental .Luis was very professional and knew what he was doing . Car we chose was nice, new and clean. Of course, we returned very clean too. I recommend this place, because of the friendly staff, and it maybe busy at times but all so attentive and Ruby got all the answers for you.

Bought a Tesla 3 (great purchase)…read more I got the check back because I paid for Dmv more than required. This is just to show their honesty. Got this check (no words).

What could they improve ? Pretty much everything !!!!…read more I should have known better then to go back to this location , being that employees are always rotating & or disappearing i figured I'd take my chances & hope & pray for decent customer service !!! Also the collision place i was using for my carrier was conveniently located very close . They had told me they had plenty of vehicles to choose from & that the insurance Co. who was covering the rent car had entered the necessary info into the system . When i arrived there to choose a car , all i was being offered where cars way below the value of what was stated i was allowed which was $100 a day vehicle , since there had been i complete misunderstanding and bad communication between enterprise and the insurance which i was not aware of , they could have explained that to me and we could have figured things out but instead they were very disrespectful and not nice or professional or attempting to explain things to me so everyone could work out. The entire scenario escalated into a very unpleasant encounter and sadly it was pretty shocking to say the least . last time i rented from them i was $6,000 out of pocket after they told me everything was covered by insurance , & again i should have not gone back there , as i stayed sitting in the waiting area hoping to resolve things they decided since they heard me on the phone & thought i was being too loud , i was told they won't rent to me & once & ended up 1/2 hour away in Thousand Oaks where there was a real sense of pride & professionalism which was not existent @ this location , & if everything wasn't bad enough with this location , they had the audacity to say completely mean spirited things & complete untruths about my character to the employees @ the Thousand Oaks location , anyone reading this be aware that if you aren't being treated with respect , it's not you , it's how they are & some how they are getting away with there very bad ,mean behavior ! There has to be some accountability , idk but this is just not OK !!!

I love this place. When Hertz and budget and enterprise tell me that they're all sold out, Midway…read morealways has a car for me at a great rate.

Los Angeles Midway Car Rental is the worst car rental agency. Bait and switch on prices, lack of…read morecustomer service, rental SUV not available in spite of contracting months in advance and reconfirmed numerous times the vehicle was not ready or available at the appointed time. Go to Hertz or Avis and save the hassle at Midway's crappy service.

I had such a great experience here at Midway with Manny Madrigal . Such a GENTLEMAN. He took…read moreextremely good care of me and my situation. He was mindful of how I was visibly upset and reassured me that "all will be okay". The truth is I had dented a car that I had rented here... but the team here was very gracious and truly made me feel ok about the situation. I can't emphasize it enough ; please do yourself a favor , get the added insurance they offer. Again HATS OFF to Manny for making me see that I was drowning in a cup of water. Aside from Manny I also want to give props to Harry, that man is a workhorse! He handled several clients all at once making each of us feel like we were the only one in the building. Cheers to the whole team !!!

Nice auto rental spot. It was our first time trying it out. It has a nice open waiting room…read more Nice agents, free coffee, and comfy chairs. Harry helped us out. Nice guy. Clear information and hospitable. Our ride was as expected and very clean. Thank you!

I highly recommend renting a vehicle from Galpin Studio Rentals. Oscar went above and beyond to…read moremake sure we had a great experience with our rental. I will definitely be coming back to this location if I'm in need of a rental again. Thank you Oscar!

Thank you Oscar, you were very helpful while my car was being serviced, and helped me rent a very…read moreaffordable car, and made sure I was a satisfied customer. Rented twice here and will rent here again

Best customer service experience I've had by far. They're very polite, attentive, and friendly; I…read morehighly recommend this place if you're looking to get in and out quickly, looking for excellent customer service and wanting a clean car. Different variety of cars are available and they are in perfect condition.

Awesome, great service. Cars are very nice and clean, fast interaction, owner (rich) is great guy…read morealways leaves you satisfied, would recommend this over enterprise or any renting company times a million. Best car renting experience.

I'm not sure why there's a lot of bad reviews in this business. I had a great experience with…read moreDiego, he was easy to talked to and accommodating. He gave me couple of options for the car, I reserved a standard SUV, and he offered me a Hybrid Jeep Wrangler or Ford Escape which are both good options. Quick in and out to pickup and fast return.

We have rented from Avis Northridge many times over the years and have always had excellent…read moreservice. The cars are clean and reliable and Diego is the best.

Ask for Edwin. He made the whole process smooth and stress-free, and even hooked us up with exactly…read morewhat we needed. Our full-size Nissan rode like butter on our out-of-town trip -- no issues, just comfort the whole way. If you're booking and want premium service, ask for Edwin.

I was scheduled to pick up a rental from this Hertz location through my insurance company. The car…read morethey were supposed to give me was not there. They have a customer center that's overseas in Philippines. They can't help you with anything.. no wonder these guys went bankrupt. Worst customer service I've ever experienced in my life never ever going back to Hertz. They have a bunch of uneducated teenagers working there that don't know anything about respect.

Hands down my favorite Car Rental! I had a great experience…read morerenting from this Avis location. The manager was very accommodating and made sure everything went smoothly from pickup to return. He was friendly, professional, and quick to help with any questions. The car was clean, well maintained, and exactly what I reserved. They also had a good selection of vehicles. I would definitely rent from this location again. The first time I feel it's a genuine sense of service and help.

Note: This review is specifically for the Budget Truck Rental service located at the Avis building…read morein Van Nuys, CA (the two share a location). I booked my Budget truck the night before, and first thing in the morning, I got a call from Kurt. He was honest--he didn't have a truck on-site yet but told me he was working on it and would keep me updated. The truck ended up arriving about an hour late, but honestly, I didn't even care. His communication was clear, and his energy made all the difference. I also asked if he knew any movers or someone who could help me get the truck to my storage unit. He casually gave me a few solid recommendations, and one of them worked out perfectly (I'll leave them a separate review). But here's the thing--this wasn't just a truck rental. I walked into that office thinking I was fine, just going through the motions of a move after a breakup. But something about that interaction... it hit me. I ended up opening up to Kurt about my year in LA, how I packed up my life to travel with my partner, and came back almost five months later--alone and heartbroken. Saying it out loud made everything feel real, and I started to cry. Kurt didn't flinch. He didn't have tissues, so he handed me a microfiber towel from a clean pack. I still have it. That small, kind gesture meant the world. He was present, kind, and just so human. We bonded over travel stories, and it reminded me that there are still good people out there who genuinely care. As for the rental itself: Budget ended up being more affordable than U-Haul for my one-way move from LA to Vegas. I also appreciated having three full days with the truck included in the price--U-Haul charges extra for that. Heads-up: if you don't refill the gas tank to the original level, they'll charge $10 per gallon, so be sure to top it off yourself. One hiccup: the check engine light was on. My dad, who's experienced with trucks, was concerned. Kurt explained it had to do with a stolen catalytic converter triggering the light and that the truck was still okay to drive. My dad said it struggled a bit going uphill, but we made it safely--and that's what matters. When we dropped off the truck in Vegas, Alvin at the return location was also super friendly and helpful. We showed him a photo of the fuel level from pickup (it wasn't quite full), and instead of being rigid, he worked with us and waived any issue. That kind of trust goes a long way. All in all, what could have been a stressful and emotional day ended up feeling light and supported. Kurt made a real difference, and I'm so grateful I crossed paths with him.