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    Avis Rent A Car

    2.5 (86 reviews)

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    2 years ago

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    1 year ago

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    1 year ago

    Luv this place because im in and out in 5 minutes. Have rented from them several times and have had no issues with any of the vehicles.

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    1 year ago

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    3 years ago

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    1 year ago

    Efficient fast check in and check out. The guys do what they need to do, what more can you ask for?

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    No cars available. I didn't find it good. Enterprise is much better than Avis to be honest.

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    4 years ago

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    5 years ago

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    7 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    First time renting a car. It was quick process- picking up and returning. Northridge branch recommended. Thank you.

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    5 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Avis Rent A Car

    Review Highlights - Avis Rent A Car

    Arnold was so helpful and even upgraded my mini van rental to an expedition which makes my road trip so much better.

    Mentioned in 11 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(255 reviews)
    1.4 miNorthridge

    Bought a Tesla 3 (great purchase)…read more I got the check back because I paid for Dmv more than required. This is just to show their honesty. Got this check (no words).

    What could they improve ? Pretty much everything !!!!…read more I should have known better then to go back to this location , being that employees are always rotating & or disappearing i figured I'd take my chances & hope & pray for decent customer service !!! Also the collision place i was using for my carrier was conveniently located very close . They had told me they had plenty of vehicles to choose from & that the insurance Co. who was covering the rent car had entered the necessary info into the system . When i arrived there to choose a car , all i was being offered where cars way below the value of what was stated i was allowed which was $100 a day vehicle , since there had been i complete misunderstanding and bad communication between enterprise and the insurance which i was not aware of , they could have explained that to me and we could have figured things out but instead they were very disrespectful and not nice or professional or attempting to explain things to me so everyone could work out. The entire scenario escalated into a very unpleasant encounter and sadly it was pretty shocking to say the least . last time i rented from them i was $6,000 out of pocket after they told me everything was covered by insurance , & again i should have not gone back there , as i stayed sitting in the waiting area hoping to resolve things they decided since they heard me on the phone & thought i was being too loud , i was told they won't rent to me & once & ended up 1/2 hour away in Thousand Oaks where there was a real sense of pride & professionalism which was not existent @ this location , & if everything wasn't bad enough with this location , they had the audacity to say completely mean spirited things & complete untruths about my character to the employees @ the Thousand Oaks location , anyone reading this be aware that if you aren't being treated with respect , it's not you , it's how they are & some how they are getting away with there very bad ,mean behavior ! There has to be some accountability , idk but this is just not OK !!!

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Penny's Rent A Car

    Penny's Rent A Car

    2.6(16 reviews)
    0.7 miNorthridge

    This rental car company is the worst!!! DO NOT USE THEM!! Pay a few dollars extra a day and go with…read morethe big name companies because you will get excellent service guaranteed. I tried to use this company for the first time because I needed a long term rental and I was trying to save a few dollars. I filled out their reservation form and gave them a call. They were suppose to come to my house by 9:30am the next day and bring me the car. I waited two hours and they never came!! I had to take a cab to work while being extremely late to my new job. I called them to ask why they didn't show up and their excuse was that my reservation form was incomplete, although it was not. But the fact was, they received it and I spoke to them on the phone so there is no reason they should have not been there when they said they would be. To make up for it, Sam told me they would bring the car to me that night at 8pm. Sam and another woman showed up. He brought the rental car while the woman was in a separate car. My husband and I went outside. I provided all the documents they requested. My husband asked a total of 2 questions: 1) what year is the car? and 2) Is Penny's a corporation or privately owned? For some reason, this question pissed Sam off so much, he said, "Forget it! Get in the car! you are not renting a car from us!! Too many questions!!" He was a complete jerk! Completely unprofessional! A customer that is using a company for the first time and providing their credit card information and paying hundred's of dollars can ask as many questions as they want. This company is a fraud! They do not know the first thing about customer service! They are horrible! You do not treat your customers that way, especially when you didn't show up the first time when you were suppose to! The customers are the ones that keep a company in business! Business 101!! They act like they are doing you a favor by bring you the car, as they say "free of charge". BTW....Enterprise also picks you up free of charge and they won't get upset if you ask a few questions! DO NOT USE THIS COMPANY! HORRIBLE! The company replied back with lies! What a shame that they cannot notice when the mess up and just apologize instead of always blaming the customers! This company has many bad reviews, not just my own. I do have credit cards and I DO NOT have bad credit, I chose to use my debit card and provide all the documents that you requested. This review has nothing to do with my way of paying...it has to do with YOUR HORRIBLE CUSTOMER SERVICE. OWN UP TO IT! How dare a company try to ruin a customers name! You don't know me, you don't know how my credit is! I never gave your company authorization to run my credit so don't assume the worst. I own 5 houses through out the country and own my own business. Your loss for a customer! As for my phone...I switched carriers jerk off! I see your other comments to the other customers that have had bad experiences with you, and you do the same thing, you shame them, but its your company that needs to be SHAMED!!! Companies with great customer service would fix their mistakes and offer the customer a better experience, but the way that you handle your issues is completely UNPROFESSIONAL! -----------One more thing....if what the company responded was true, that they don't want to rent to me because of my form of payment..then why would they have texted me that night, after they left my house, to return to their business the next day to rent a car??? And if my phone was disconnected because you want to lie and say I don't pay my bills, how the heck were we able to text? Below is a copy of the text from you. Again, liar!!

    Biggest idiots, no professionals work there. I'm glad that I went with someone else. THEY NEVER…read moreHAVE CARS AVAILABLE.

    Photos
    Penny's Rent A Car - A dollar saved is a dallar and a half earned! Do you know why?

    A dollar saved is a dallar and a half earned! Do you know why?

    Penny's Rent A Car
    Penny's Rent A Car

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    Dollar Rent Car

    Dollar Rent Car

    1.0(2 reviews)
    1.0 miPorter Ranch

    Though I did not rent a car at this location, the act and business follows regardless of where the…read morecompany is. I reserved a full size truck in Tampa way back in July, upon my arrival at Tampa Airport i was told they didn't have the vehicle I reserved. I asked for a full size suv was told there was none. I had to settle for a compact truck. Once I got to the lot I see 5 full size suv's. Don't have a vehicle reserved 4 months in advance to tell the customer you don't have what they reserved. I rather pay the $20 more total for rental and rent at enterprise or alamo.

    DO NOT RENT FROM DOLLAR CAR or its parent company HERTZ. They gave us a defective car with 2 tires…read morehaving tire pressure issue. Just after 1 hour of driving 1 tire was flat, the other losing air, neither were taking air and it was impossible to use the spare as the tires were frozen on. The vehicle was not safe to operate. Husband and minor child were left stranded in 20 degree weather. After numerous attempts to obtain roadside assistance from hertz/dollar over the course of 24 hours waiting for a tow which never came, we incurred over $800 of out of pocket expenses to tow the vehicle back to the airport and arrange for alternative transportation at a premium. After 3 months of attempting to speak with customer service - I am offered a voucher of $50 so I can rent from them again. Do not ever rent from them - luckily no one got injured.

    Avis Rent A Car - carrental - Updated May 2026

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