We purchased a 2020 Prius from Ruben yesterday. The car is awesome the service Ruben…read moreGave us great customer service . They take pride in the cars sold, His dad was very kind, and made sure we were happy with our purchase. Their business is very very clean and professional. Thank you again Ruben hope you do business with you in the future.

I purchased a car last week with Ruben at car Mart and had a fantastic experience. It's a family…read morebusiness and the whole family was very friendly and took care of me from beginning to end. I am very happy with my purchase on a Toyota Prius.

I just wanna give another big thank u to ISABELLA & YAJAIRA FOR wonderful service & helping me…read morewith everything I needed Big thank u ladies I appreciate it

They gave me a car in the rain that did not have operational windshield wipers. No working…read morewindshield wipers on the car whatsoever. Also when they gave me the car, the seats were soaking wet so now I am soaking wet.

I recently was involved in a rear end car accident, this enterprise was the nearest to the auto…read moreshop where the repair work was being done. The service rendered at this location is excellent! The first car (sedan) that was given to me had a bothersome cigarette smell. It was visually clean and functionally drove without issue. I reached out to Enterprise and kindly requested a swap of vehicles. Paulina was able to help accommodate my request. She maintained professionalism and provided clear communication answering my questions with assurance. I swapped out to another vehicle without issue. I appreciate the easy experience with this Enterprise location along with the patience and understanding of their staff.

Came in today for an suv while my truck is being repaired, Paulina was super welcoming and helpful…read moreand assisted me in a smooth process to be in and out in within 10/15minutes with an SUV I felt comfortable and safe driving/renting off the lot.thank you For your warm hospitality

Bought a Tesla 3 (great purchase)…read more I got the check back because I paid for Dmv more than required. This is just to show their honesty. Got this check (no words).

What could they improve ? Pretty much everything !!!!…read more I should have known better then to go back to this location , being that employees are always rotating & or disappearing i figured I'd take my chances & hope & pray for decent customer service !!! Also the collision place i was using for my carrier was conveniently located very close . They had told me they had plenty of vehicles to choose from & that the insurance Co. who was covering the rent car had entered the necessary info into the system . When i arrived there to choose a car , all i was being offered where cars way below the value of what was stated i was allowed which was $100 a day vehicle , since there had been i complete misunderstanding and bad communication between enterprise and the insurance which i was not aware of , they could have explained that to me and we could have figured things out but instead they were very disrespectful and not nice or professional or attempting to explain things to me so everyone could work out. The entire scenario escalated into a very unpleasant encounter and sadly it was pretty shocking to say the least . last time i rented from them i was $6,000 out of pocket after they told me everything was covered by insurance , & again i should have not gone back there , as i stayed sitting in the waiting area hoping to resolve things they decided since they heard me on the phone & thought i was being too loud , i was told they won't rent to me & once & ended up 1/2 hour away in Thousand Oaks where there was a real sense of pride & professionalism which was not existent @ this location , & if everything wasn't bad enough with this location , they had the audacity to say completely mean spirited things & complete untruths about my character to the employees @ the Thousand Oaks location , anyone reading this be aware that if you aren't being treated with respect , it's not you , it's how they are & some how they are getting away with there very bad ,mean behavior ! There has to be some accountability , idk but this is just not OK !!!

I had such a great experience here at Midway with Manny Madrigal . Such a GENTLEMAN. He took…read moreextremely good care of me and my situation. He was mindful of how I was visibly upset and reassured me that "all will be okay". The truth is I had dented a car that I had rented here... but the team here was very gracious and truly made me feel ok about the situation. I can't emphasize it enough ; please do yourself a favor , get the added insurance they offer. Again HATS OFF to Manny for making me see that I was drowning in a cup of water. Aside from Manny I also want to give props to Harry, that man is a workhorse! He handled several clients all at once making each of us feel like we were the only one in the building. Cheers to the whole team !!!

Carlo is fabulous. He's your best man.!!!! Very lovely. Was very helpful teaching me how to operate…read morethe vehicle

For years I would rent trucks and utility vans from Galpin Studio Rentals for work. Not only do…read morethey have a large fleet to choose from, but their staff has a great dynamic. I really should have written a review years ago but unfortunately I tend to get comfortable in my setting and assume that others would choose Galpin Rentals over Uhaul as well. Some box trucks have lift gates, seats that actually recline, and I believe most have back up cameras. I've even rented a Mercedes Van that was kind of like a bus with 6 captain seats and standing room. My most recent experience is really where my bragging rights kick in. Due to Covid-19, I had to help my sister move home from her college dorm. Because I would only rent utility vehicles, I didn't think to call Galpin for an SUV. Initially I called Enterprise Rentals to rent a Chevy Suburban. My reservation was "all set for pick up", only to get a phone call 30 minutes prior to my scheduled pick up time notifying me that they DID NOT have the vehicle and that the vehicle was not available within a 20 mile radius. With the severity of the pandemic and the urgency to bring her home, any loved one would freak out. They were unwilling to further assist. I called Hertz as well with no luck and attitude when I asked for help trying to locate a large suv from another location. If you know football, then you should understand when I say I threw a HAIL MARY and called Galpin hoping for a large SUV with IMMEDIATE PICK UP. Distraught and anxious, I had the pleasure of speaking with Oscar. What a blessing he was. Professional yet personable, he listened to everything I had to say before literally pausing to think how he could possibly make arrangements to accommodate to my specific needs with short notice. After a brief hold, I was told he would have a Ford Expedition with my name on it. Surprise! I show up to a brand spanking new 2020 Ford Expedition 4x4 with panoramic sunroof, self breaking and accelerating cruise control, keyless go, push start, adaptive led headlights, and Apple play!! I drive a Mercedes, and to be honest I fell in love with that suv and am thinking of getting rid of my car. I even had multiple people stop me and tell me how nice my new suv was. hahahaha Because Galpin understands the severity of the pandemic, they made it their objective to ensure their customers rent vehicles that are sanitized and fully serviced. Fortunately for me, I got to be the first to drive the vehicle. Definitely Covid19 free I drove with peace of mind. All in all, I couldn't make the same mistake by not sharing this gem of a business and expressing my gratitude. Oscar really has performed the best in every area of the business. My experience with Oscar was a proper depiction of Galpin's core values as I reference the pillars that support their mission statement as they have all been notably achieved. Thanks again guys. Such a blessing.

I highly recommend renting a vehicle from Galpin Studio Rentals. Oscar went above and beyond to…read moremake sure we had a great experience with our rental. I will definitely be coming back to this location if I'm in need of a rental again. Thank you Oscar!

Awesome, great service. Cars are very nice and clean, fast interaction, owner (rich) is great guy…read morealways leaves you satisfied, would recommend this over enterprise or any renting company times a million. Best car renting experience.

Best customer service experience I've had by far. They're very polite, attentive, and friendly; I…read morehighly recommend this place if you're looking to get in and out quickly, looking for excellent customer service and wanting a clean car. Different variety of cars are available and they are in perfect condition.

Of course...we drive down to visit my grandma, the our car takes giant dump on the side of the…read moreGrapevine in the middle of the night. Oh joy! We found a mechanic in Northridge, but unfortunately our car was going to take 3 days to fix, so we decided to go ahead and rent a car. We looked online and found that Avis had a Ford Edge listed as available. Because we were thinking about buying one in the near future, we opted to rent that car. When arriving at Avis, we were told that they didn't have that car available, but had a Mazda SUV available. That seemed ok until my husband got into the drivers seat and realized that he was too tall to drive it. So, I got to drive everywhere for 3 days. It wasn't too bad, I just wish we would have gotten the Ford instead so that we would have been more comfortable.

I'm not sure why there's a lot of bad reviews in this business. I had a great experience with…read moreDiego, he was easy to talked to and accommodating. He gave me couple of options for the car, I reserved a standard SUV, and he offered me a Hybrid Jeep Wrangler or Ford Escape which are both good options. Quick in and out to pickup and fast return.

Ask for Edwin. He made the whole process smooth and stress-free, and even hooked us up with exactly…read morewhat we needed. Our full-size Nissan rode like butter on our out-of-town trip -- no issues, just comfort the whole way. If you're booking and want premium service, ask for Edwin.

I was scheduled to pick up a rental from this Hertz location through my insurance company. The car…read morethey were supposed to give me was not there. They have a customer center that's overseas in Philippines. They can't help you with anything.. no wonder these guys went bankrupt. Worst customer service I've ever experienced in my life never ever going back to Hertz. They have a bunch of uneducated teenagers working there that don't know anything about respect.

Hands down my favorite Car Rental! I had a great experience…read morerenting from this Avis location. The manager was very accommodating and made sure everything went smoothly from pickup to return. He was friendly, professional, and quick to help with any questions. The car was clean, well maintained, and exactly what I reserved. They also had a good selection of vehicles. I would definitely rent from this location again. The first time I feel it's a genuine sense of service and help.

Note: This review is specifically for the Budget Truck Rental service located at the Avis building…read morein Van Nuys, CA (the two share a location). I booked my Budget truck the night before, and first thing in the morning, I got a call from Kurt. He was honest--he didn't have a truck on-site yet but told me he was working on it and would keep me updated. The truck ended up arriving about an hour late, but honestly, I didn't even care. His communication was clear, and his energy made all the difference. I also asked if he knew any movers or someone who could help me get the truck to my storage unit. He casually gave me a few solid recommendations, and one of them worked out perfectly (I'll leave them a separate review). But here's the thing--this wasn't just a truck rental. I walked into that office thinking I was fine, just going through the motions of a move after a breakup. But something about that interaction... it hit me. I ended up opening up to Kurt about my year in LA, how I packed up my life to travel with my partner, and came back almost five months later--alone and heartbroken. Saying it out loud made everything feel real, and I started to cry. Kurt didn't flinch. He didn't have tissues, so he handed me a microfiber towel from a clean pack. I still have it. That small, kind gesture meant the world. He was present, kind, and just so human. We bonded over travel stories, and it reminded me that there are still good people out there who genuinely care. As for the rental itself: Budget ended up being more affordable than U-Haul for my one-way move from LA to Vegas. I also appreciated having three full days with the truck included in the price--U-Haul charges extra for that. Heads-up: if you don't refill the gas tank to the original level, they'll charge $10 per gallon, so be sure to top it off yourself. One hiccup: the check engine light was on. My dad, who's experienced with trucks, was concerned. Kurt explained it had to do with a stolen catalytic converter triggering the light and that the truck was still okay to drive. My dad said it struggled a bit going uphill, but we made it safely--and that's what matters. When we dropped off the truck in Vegas, Alvin at the return location was also super friendly and helpful. We showed him a photo of the fuel level from pickup (it wasn't quite full), and instead of being rigid, he worked with us and waived any issue. That kind of trust goes a long way. All in all, what could have been a stressful and emotional day ended up feeling light and supported. Kurt made a real difference, and I'm so grateful I crossed paths with him.