We purchased a 2020 Prius from Ruben yesterday. The car is awesome the service Ruben…read moreGave us great customer service . They take pride in the cars sold, His dad was very kind, and made sure we were happy with our purchase. Their business is very very clean and professional. Thank you again Ruben hope you do business with you in the future.

I purchased a car last week with Ruben at car Mart and had a fantastic experience. It's a family…read morebusiness and the whole family was very friendly and took care of me from beginning to end. I am very happy with my purchase on a Toyota Prius.

They gave me a car in the rain that did not have operational windshield wipers. No working…read morewindshield wipers on the car whatsoever. Also when they gave me the car, the seats were soaking wet so now I am soaking wet.

Other than the fact they need a $300 deposit to rent-a-car, the customer service and their prices…read moreare very good. I got a good deal on a compact Mazda SUV. Very good communication from them.

Exceptional Service -- Above and Beyond!…read more I had an outstanding experience at Enterprise Rent-A-Car on 8230 Sepulveda Blvd, Panorama City, CA. I needed a last-minute reservation, and Sal (the rental manager) and Fatima (the associate) were absolutely amazing -- professional, efficient, and genuinely kind. They worked quickly to get me taken care of, even though the office was extremely busy. What really stood out was how accommodating and patient they were when I returned my rental on December 24th. Despite the holiday rush, they made the drop-off process smooth and stress-free. On top of that, they even provided me a ride to the body shop I needed to get to, which was incredibly helpful and truly above and beyond. I would definitely come back to this location to rent again. Thank you to the entire Enterprise team -- you've been doing a great job. Wishing you all happy holidays!

I have been a loyal Enterprise customer for a long time, but after my experience today, I will…read morenever rent from them again. I returned my rental at 2:15 PM on Friday and personally handed the keys to the manager, Jenna, and an employee named Joe. Both looked me in the eye and promised they would "take care of" the check-in and send a receipt. They lied. They never entered the car into the system and refused to provide a receipt on the spot, claiming "minimized contact" protocols. I have been calling this office since 3:00 PM (it is now 6:45 PM) trying to get my documentation. I spent over an hour on hold only for them to wait until the office closed, pick up the phone, and immediately hang up. To make matters worse, Jenna attempted to falsely claim I damaged the vehicle damage that was present when I received it. It is clear they are stalling until Monday so they can bill me for the entire weekend while the car sits on their lot un-scanned or it's stolen , who knows I have already filed an official LAPD police report for the missing/unaccounted-for vehicle and have timestamped photos and videos of the car and the employees at the time of return. I will be filing a formal corporate complaint and pursuing every legal avenue to hold Jenna and Joe accountable for this disgusting service and attempted fraud. Update : after searching other reviews, there is no mention of Jenna or Joe, I double checked, and this is the exact location, so they gave me fake names, thank God I took a photo of her despite her requesting that I don't take any pictures. She claimed to be the manager at this location.

Bought a Tesla 3 (great purchase)…read more I got the check back because I paid for Dmv more than required. This is just to show their honesty. Got this check (no words).

What could they improve ? Pretty much everything !!!!…read more I should have known better then to go back to this location , being that employees are always rotating & or disappearing i figured I'd take my chances & hope & pray for decent customer service !!! Also the collision place i was using for my carrier was conveniently located very close . They had told me they had plenty of vehicles to choose from & that the insurance Co. who was covering the rent car had entered the necessary info into the system . When i arrived there to choose a car , all i was being offered where cars way below the value of what was stated i was allowed which was $100 a day vehicle , since there had been i complete misunderstanding and bad communication between enterprise and the insurance which i was not aware of , they could have explained that to me and we could have figured things out but instead they were very disrespectful and not nice or professional or attempting to explain things to me so everyone could work out. The entire scenario escalated into a very unpleasant encounter and sadly it was pretty shocking to say the least . last time i rented from them i was $6,000 out of pocket after they told me everything was covered by insurance , & again i should have not gone back there , as i stayed sitting in the waiting area hoping to resolve things they decided since they heard me on the phone & thought i was being too loud , i was told they won't rent to me & once & ended up 1/2 hour away in Thousand Oaks where there was a real sense of pride & professionalism which was not existent @ this location , & if everything wasn't bad enough with this location , they had the audacity to say completely mean spirited things & complete untruths about my character to the employees @ the Thousand Oaks location , anyone reading this be aware that if you aren't being treated with respect , it's not you , it's how they are & some how they are getting away with there very bad ,mean behavior ! There has to be some accountability , idk but this is just not OK !!!

Sam has been so good helping me through the rental process always helps with the big smile and a…read morelot of energy midway car rental is the best company in town definitely recommend it

I took my car in to repair at the Hyundai dealer down the street and needed a car rental. The…read moredealer suggested Hertz but I checked the reviews on Google and Midway had a lot better review so I went there and said and I'm so glad I did. Chris took the reservations and Brian helped me with the car and I can't tell you how happy I am with Brian and Midway. The reviews are absolutely legit and this company surpassed my expectations, especially with their representatives and the way they handled my rental.

I highly recommend renting a vehicle from Galpin Studio Rentals. Oscar went above and beyond to…read moremake sure we had a great experience with our rental. I will definitely be coming back to this location if I'm in need of a rental again. Thank you Oscar!

Thank you Oscar, you were very helpful while my car was being serviced, and helped me rent a very…read moreaffordable car, and made sure I was a satisfied customer. Rented twice here and will rent here again

Best customer service experience I've had by far. They're very polite, attentive, and friendly; I…read morehighly recommend this place if you're looking to get in and out quickly, looking for excellent customer service and wanting a clean car. Different variety of cars are available and they are in perfect condition.

Awesome, great service. Cars are very nice and clean, fast interaction, owner (rich) is great guy…read morealways leaves you satisfied, would recommend this over enterprise or any renting company times a million. Best car renting experience.

I'm not sure why there's a lot of bad reviews in this business. I had a great experience with…read moreDiego, he was easy to talked to and accommodating. He gave me couple of options for the car, I reserved a standard SUV, and he offered me a Hybrid Jeep Wrangler or Ford Escape which are both good options. Quick in and out to pickup and fast return.

We have rented from Avis Northridge many times over the years and have always had excellent…read moreservice. The cars are clean and reliable and Diego is the best.

Ask for Edwin. He made the whole process smooth and stress-free, and even hooked us up with exactly…read morewhat we needed. Our full-size Nissan rode like butter on our out-of-town trip -- no issues, just comfort the whole way. If you're booking and want premium service, ask for Edwin.

If I could give 0 I would rent a jeep reservation at 10 come in 945 waited 30-45 min for for…read morecustomer service person a guy comes in 45 min later asks my reservation just tell me I can't get my jeep only cuz that's all they had . Asked what other options I had since I rented the jeeel the tried giving me another car which jumped my rental from 300 a week to 700. Lmao I just went to mid valley a block down . Where Cusotmer service is easy no bs and the care are actually there . The people I dealt with was a young Armenian guy the black young lady seemed nice tho.

Note: This review is specifically for the Budget Truck Rental service located at the Avis building…read morein Van Nuys, CA (the two share a location). I booked my Budget truck the night before, and first thing in the morning, I got a call from Kurt. He was honest--he didn't have a truck on-site yet but told me he was working on it and would keep me updated. The truck ended up arriving about an hour late, but honestly, I didn't even care. His communication was clear, and his energy made all the difference. I also asked if he knew any movers or someone who could help me get the truck to my storage unit. He casually gave me a few solid recommendations, and one of them worked out perfectly (I'll leave them a separate review). But here's the thing--this wasn't just a truck rental. I walked into that office thinking I was fine, just going through the motions of a move after a breakup. But something about that interaction... it hit me. I ended up opening up to Kurt about my year in LA, how I packed up my life to travel with my partner, and came back almost five months later--alone and heartbroken. Saying it out loud made everything feel real, and I started to cry. Kurt didn't flinch. He didn't have tissues, so he handed me a microfiber towel from a clean pack. I still have it. That small, kind gesture meant the world. He was present, kind, and just so human. We bonded over travel stories, and it reminded me that there are still good people out there who genuinely care. As for the rental itself: Budget ended up being more affordable than U-Haul for my one-way move from LA to Vegas. I also appreciated having three full days with the truck included in the price--U-Haul charges extra for that. Heads-up: if you don't refill the gas tank to the original level, they'll charge $10 per gallon, so be sure to top it off yourself. One hiccup: the check engine light was on. My dad, who's experienced with trucks, was concerned. Kurt explained it had to do with a stolen catalytic converter triggering the light and that the truck was still okay to drive. My dad said it struggled a bit going uphill, but we made it safely--and that's what matters. When we dropped off the truck in Vegas, Alvin at the return location was also super friendly and helpful. We showed him a photo of the fuel level from pickup (it wasn't quite full), and instead of being rigid, he worked with us and waived any issue. That kind of trust goes a long way. All in all, what could have been a stressful and emotional day ended up feeling light and supported. Kurt made a real difference, and I'm so grateful I crossed paths with him.

Over billed nightmare getting money back. Made reservations online paid for rental upfront when…read morereturning the car my card was double charged complete nightmare countless emails back and forth with customer service over my funds months ago by I'm out my hard earned money