Excellent place, Dr. Lai is very competent and professional…read more His office is helpful and easy to deal with. Our all family is using his services and we all are most than pleased

LATE Post: I agree totally with these comments: Wish I would have seen them before: "Nov 6,…read more2024 Customer service needs some serious improvements especially in the post sale phase. ...." They are very attentive in the beginning but no so much post sale after you've given them your money.

Was quick and easy offered me various options for contacts and glasses was really surprised that…read moretarget optical was quick and easy

Dr. Hilary is the best! I took my mom to get a eye test exam. Dr Hilary, explained everything clear…read moreand made my mom feel comfortable, not only she's the best, she speak Spanish. I recommend this Optometrist! Thank you Dr Hilary.

Dr. Wong is old school, but definitely knows what he is doing. When I got my computer and reading…read moreglasses and tested them out they were the perfect focus for my computer and phone. It was like my eyes took a breath and relaxed... Amazing feeling!

Extremely overpriced eyeglasses very small selection. But had to go there because they were on my…read moreinsurance. They were very rude. I left and went to a store several miles away for better selection and better pricing.

My husband has a favorite pair of Ray-Ban sunglasses that unfortunately have been discontinued, so…read morewe were incredibly excited to try and save them with replacement lenses. We headed to the mall to have the new lenses installed, but things quickly went downhill. One of the original lenses shattered during the process, and we were told one side of the frame may have possibly shrunk from sun exposure. After visiting 3 different stores in the mall, getting nowhere, and basically being told there was little to no hope left, we walked away feeling completely defeated. Determined to find a solution, I turned to Yelp -- and after seeing words like "magical" and "magician" used to describe the owner, I immediately knew we had to try this place. The second we walked into Get Your Fix Optics, we were greeted with such a warm, welcoming, and genuinely positive vibe. But what happened next honestly blew my mind. The owner took one look at the sunglasses, confidently got to work, and fixed the problem in UNDER TWO MINUTES. I was standing there in absolute shock. After hours of stress, multiple failed attempts, and thinking these sunglasses were ruined forever, he somehow worked actual magic and brought them back to life. He completely saved the day, honestly the week and month too. Seeing my husband get his favorite sunglasses back in perfect condition was the best feeling. Seriously, if you need anything at all related to glasses or sunglasses, stop searching and go here. This place is an absolute hidden gem, and the owner is unbelievably talented. One of the best customer service experiences I've had in a very long time.

I just dropped in this morning at about 11:20 AM. Ray was able to get my Gucci sunglasses right on…read moremy face. I have been keeping my sunglasses in the drawer cause they would always fall off my face just being outside. Well, it's about to be summer and I'm gonna be out and about. Ray made sure I could shake my head and look down and dance without them falling off. Thank you, Ray for your care and easy quick easy fix on my sunglasses! They also have some cute shades in the store!

I had a great experience at Site for Sore Eyes! Dr. Jennifer Lin was professional, knowledgeable,…read moreand took the time to answer all my questions thoroughly. Justin was incredibly friendly, helpful, and made the whole process smooth and enjoyable. The entire team provided exceptional customer service, and the office was welcoming and efficient. I highly recommend them to anyone looking for quality eye care and a great customer experience.

A great experience - the eye exam was easy to schedule online. Dr Lin was relaxing and efficient…read more Justin gave excellent advice on frame selection. Update: my sunglasses got all scratched up in a fall but the scratch resistant coating was still under warranty. Once again Justin took care of it and I had new lenses in less than a week! Really appreciate their great service.

I was in need of an eye exam and on the hunt for optometry offices in my area and came across Winky…read moreBee. I called their office to inquire and spoke with Janine who was very helpful. She got me an appointment the next day and sent me all of the new patient intake forms within 30 minutes of hanging up. Their online portal for completing the new patient intake forms is very easy to use and follow. On the day of my appointment, getting there was a breeze. Their office is located in a very convenient shopping plaza and parking is plentiful. Once I walked into their office, I was greeted by their friendly staff. Check in was quick and the time I spent waiting was a few minutes. Their tech (I think her name was Theresa, sorry if I am wrong) was very friendly. My exam was no more than 7 minutes and the process and transition between the different machines was very efficient and smooth. I was seen by Dr. Dino and she was extremely pleasant. She spent a good amount of time with me to learn about my health and finish off my visit with her explaining the results of my exam. I was out of their office within 30 minutes and on my merry way with prescriptions in hand. I will definitely be seeing them for all of my optometrist needs and bringing my family as well to their practice. They run a very efficient and kind operation and I appreciate their kindness and care. Definitely recommend.

Great place. I had an amazing experience at Winking Bee Optometry! The staff was incredibly…read morefriendly and knowledgeable. I love Dr MJ and they do explain everything they do before they do it AND if it is an extra charge and not covered by my insurance, they always asked me whether I wanted to incur the charge etc, I highly recommend Winking Bee Optometry to anyone in need of quality eye care. They truly care about their patients and go above and beyond to ensure satisfaction.

Clear Optometry is an easy recommendation if you care about frames and want real guidance, not a…read moresales pitch. Calvin was super helpful and clearly knows his stuff. He steered me away from a frame that another shop had recommended. In hindsight, that frame would have looked terrible on me, and I'm glad he said so. He also pointed me to the right lens density for my prescription, which made a big difference in what was actually practical to wear. On top of that, the shop carries styles you do not see at most other optical stores. If you want something unique and you want someone honest to help you pick it, this is the place.

Thanks to Calvin for fixing my glasses when I walked in with no appointment. He was very efficient…read moreand friendly.

Each optometrist I go has a different way of doing the recommended yearly optometry exam. And with…read moreDr. Susie Lee, I felt the most informed that I've ever been. Dr. Lee has an amazing attitude and ethics towards her work, first of all, she's very clean, she cleaned each piece of equipment before use, and has an amazing attention to detail, I could tell she tailored the exam to the specifics of my eye (my astigmatism) but she really went above and beyond for me by explaining what each exam was for, the results, and how I could think about it. I really got to learn my own eye from a whole new perspective. She was also not pushy with any of the other services (like the extra exam screening, or glasses, or really anything else). Highly recommend Dr. Lee's! She's amazingly helpful and friendly to chat with.

I went in for an eye exam and was extremely pleased with the quality of care. Susie is very…read moredetailed and thorough. She took the time to answer all of my questions and explained what she was testing for at each step. She also showed me images of my eye and explained what she was seeing. At no moment did the exam feel rushed, and I came away feeling more informed about my vision and very confident in her assessment. Great experience!

EDIT: update from 2 to 5 stars -- Alicia called me back and really helped me with my questions…read morestep-by-step. I was very impressed with the follow-up, patience, and helpfulness. Turns out they did have some samples in my prescription in stock! I'm glad they helped me out this time. S/o to the girls at the front desk! Generally I've had a solid experience when working with folks here (my file was transferred over from another office in the past) but just had an awkward phone call with one of the staff. I asked a few questions I was concerned about and got some answers, asked if they had my prescription in stock (which they didn't, which is fine), but after that it was followed up with awkward silences after asking if there are any options I could explore, to the point that I wasn't sure if they were still on the phone. I heard typing in the background so I wasn't sure if they were looking into it for me, but looking back I think he had mentally moved on from the conversation. I asked to see if someone else could help me -- but was met with "everyone else is busy". He asked for my info, and I asked "will I get a callback regardless or only if there's a solution", and the way he answered seemed like I probably wouldn't get a callback. Like some empathy or "we can't help you, but you can explore these options (samples, boxes or brands they do have in stock, etc)" to provide direction . Idk if Benjamin was just having a bad day, but I felt like a burden and an annoyance for asking questions and didn't really have the empathy nor the time to want to help me problem solve.

Came over as new patients about few years ago. Recently, my kids/adult (being more hands off and…read morelet them conduct their own visits. I found in both (separate days) instances , they had done a optic scan vs a pupil dilation (covered by insurance). One signed a consent, one did not. Both were not aware there was an extra charge. The 2nd time around, I decided to point it out, and they had no problem with not charging, but it is the principle and I want to be able to trust my doctor best interest in me (financially as well) vs making a quick dime on these sneaky charges. With the first visit/kid, I let it go). 2nd visit, I had to speak up... probably going to be looking for a new optometry place...

Second the other comments about the rudest front desk. She didn't not listen and completely ignored…read moreme trying to explain the situation. This place does not deserve my business.

The rudest ffomt desk person who set the totally negative tone. She has no concept of welcoming a…read morenew patient and explaining services. she asked me what kind of glasses I wanted and I said I did not know, I would rely on skill of optometrist to recommend based on Dr Prescription. She raised her voice in derision... "No! You choose."! When I said I did not know she kept pushing that isn't their problem. I said I wanted to speak to optician first. She said I had to commit first. totally unprofessional demeaning experience. I was visibly shaken by the receptionist screaming at me. when I met with optician Diane she was calm explaining pricing but was not knowledgeable about lens options. I could not in good conscious endure giving these people one more minute of my time. I advised optician I was extremely uncomfortable. She said she understood. I walked out and will not be returning.