Justin inspected the main line, gave a thorough summary of the issues, pros and cons on ways to…read morehelp/correct the issues, and recommendations on how best to move forward with the work that needs done. He was punctual and personable!

Unprofessional, disorganized management - Left job unfinished after weeks of no-shows and excuses…read more Review: I hired this company for an electrical project and paid for the work upfront. While the initial rough-in work was done well, the management and office communication since then has been an absolute disaster. I have been trying for three weeks to get them to finish the final trim and fixture installation: Week 1 & 2: I was repeatedly promised the technician would call me to schedule. I was completely ignored both weeks. Week 3: I finally got them to schedule a day. I received numerous text/email confirmations, took time off to be home, and nobody showed up. When I called for an update, the office admitted they never actually dispatched anyone and failed to tell me. This Week: They rescheduled the original technician for Thursday. On Wednesday, they called to say he had been in an accident and rescheduled him for Friday instead. On Friday morning, they called to cancel again, stating the technician couldn't make it due to the accident. Why did management schedule an injured employee for active field duty without checking his condition, rather than simply sending a different electrician to finish the job? My project is completely stalled, the wires are sitting exposed, and I have paid 100% upfront for labor and fixtures. I asked to speak directly with a manager to settle this, but my request was ignored. I have deep sympathy for the injured technician, but this company's administrative staff is completely incompetent, dishonest about dispatching, and uncommunicative. Avoid this company if you value your time.

My experience was frustrating, and I initially felt that the salesperson, Tyler, did not handle the…read morejob properly from the beginning. Update on this review: After being contacted by Zach, a representative of Jim Needham, I had the opportunity to explain my frustrations and concerns. Zach listened carefully and was very professional in his response. A resolution was reached, and I am satisfied with the explanation and outcome. In today's busy world, it is refreshing to have someone who takes the time to listen, understand the issues, and work toward a resolution. Great job to Jim Needham for hiring a representative like Zach who truly cares about customer concerns.

Absolute ripoff. These guys will constantly try to upsell you and fear monger you into trying pay…read moremore. Watch for the odd questions that they then turn around and try and use against you. I've used them twice and this was the approach both times. They're trained to leverage whatever information you give them against you to upsell you on unnecessary upgrades and services. They (Austin) suggested that $4000 was the "peace of mind" option, but $1200 would get our HVAC running again. "1 out of 10 chance that this doesn't work". Well what do you know, paid the $1200 and we just "happen" to fall in the 1 in 10. It never even worked after we paid him. So we just blew through 1200 which fixed nothing. Go look at the rest of their Yelp reviews, that will tell you everything you need to know. I'm getting more opinions on the solution to evaluate their work, I'd suggest you not listen to anything they try and sell you on and just call someone else. Absolute thieves

I could hear water running in my main level bathroom, but I could not figure out where it was…read moreleaking. I tried shutting off the water main but was having issues with that as well. I called C4, and Mark showed up within 15 minutes, had the ceiling cut out and located the leak within 10 minutes, and had everything repaired and operational within an hour and a half. I don't have the slightest idea what the going rate for a plumber is so I can't say if his prices were fair or not. I can say that I was very pleased with his response and his work. I would definitely recommend him to anyone.

Been calling them for a month to honor their warranty and no one answers. The address listed for…read moretheir company is a residence. Reached out to the text contact on their website and got AI auto replies from an apartment complex.

Once again, A Perfect Plumber to the rescue!!…read more I'm so thankful that Dale was able to fix the heating issue we had! We were out of town and my FIL was house/dog-sitting. The heater went out and he was freezing; trying to stay warm with extra layers, blankets and space heaters. Dale was able to quickly diagnose the issue, fix it and returned the next day to check it was working properly. First class service and top notch guy. We highly recommend A Perfect Plumber and DALE for all your tankless heater issues!! Thank you Dale! My FIL sends his thanks as well!!

They are the worst company I've ever dealt with. This company put in a tankless water heater three…read moreyears ago. It's now leaking. I've called them four times and it's supposed to be under warranty and I never get a call back and when I was told I was scheduled and I reconfirmed they didn't have me on the schedule. I've never dealt with any company like it!!!

Needed to replace my kitchen faucet and didn't have time to do it myself, so I called Southside…read morebecause they had the highest rating in the area. They did not disapppint. Michael was extremely professional and easy-going, and just a great person in general. highly recommended

Adam came to the house to install a kitchen sink faucet and did the job very well. It was done in…read morethe time he promised. I would recommend Adam from Southside plumbing if you live in the Littleton area and the price of the work was reasonable.

UPDATE: Five stars for responsiveness and for ultimately listening to the customer…read more I originally posted a very critical review of HomeService Plumbers because I was extremely unhappy with both the pricing and several aspects of my experience. Since then, the company has continued to communicate with me, listened to my concerns, and ultimately made a meaningful adjustment that I believe deserves recognition. The project began when I asked HomeService to correct a low hot-water-pressure problem. The initial quote was over $13,000. When I hesitated and said I wanted other estimates, the price dropped within minutes to $7,000. After work began, I was told another problem had been discovered and was asked for an additional $2,000. I objected and agreed to another $1,000. One plumber ultimately spent approximately 8-10 hours on the project. I also had an unpleasant disagreement at the end of the job when I was pressed to authorize final payment before I had inspected the work. When I did inspect it, we found several items we thought needed correction. To HomeService's credit, management promptly sent another plumber the following day, and the corrective work was completed to our satisfaction. My remaining concern was the price. I communicated that concern to HomeService at length and told them that I believed $6,000 would be a fair resolution. After considerable discussion, HomeService ultimately agreed to reduce the total price to $6,000. That does not erase my concerns about how the job was originally priced, and I would still encourage any homeowner undertaking a substantial plumbing project to obtain multiple estimates before authorizing the work. However, I also believe a company should receive credit when it listens to an unhappy customer and takes meaningful action to resolve a dispute. HomeService did that. They could have simply stood by the original bill, but instead they continued the conversation, heard my concerns, and ultimately agreed to a resolution I considered fair. For that responsiveness and willingness to listen to the customer, I am changing my rating to five stars. I appreciate that HomeService management stayed engaged and ultimately worked with me to bring a difficult experience to a satisfactory conclusion.

Quick response to the phone call. Technician professional polite, informative, and had gotten right…read moreto the root of the problem. I would recommend this business to all persons who have issues with their plumbing. The pricing was fair.

Thomas was amazing ~ sincerely the most honest and responsive help I have ever received on an issue…read morethat was causing me so much distress. He was calming but more importantly, competent in resolving the problem. Forever grateful and someone I will continue to use and recommend. 5+ stars

Thomas went above and beyond to help us with a tricky toilet installation and repair! When our…read moretoilet went on the fritz days before hosting a birthday party for our preschooler, he was dedicated to finding a fix and helping us get everything sorted in time for the party to be a success. Kind, knowledgeable, professional, reasonably priced without any "gotchas," and willing to go the extra mile! 100% would recommend TCF Emergency Plumbing and Heating!

I had 4 plumbing companies come to my house to give me quotes for 1. Shower Head replacement and…read more2. New Faucet in the master sink. One big name company gave me a bid that was 3x more than the Peach Tree bid. The second company was considerably more money also and the third company never got back to me. But what really impressed me about Jonathan was his great communications skills. He quickly gave me a bid after seeing what the project required. When I asked him to revise the bid, he did it within minutes. Once I accepted his bid, we quickly scheduled a date. Then when he knew he would be about an hour late, he texted me to let me know. Jonathan earned 5 Stars in my opinion and I can recommend him without hesitation.

Needed a quick disconnect attached to the gas line for my grill. Quick, efficient work and a good…read moreprice, too. Good communication. I'll call them again when I need more plumbing work done.