Came over as scheduled and swapped out faucet. He was quick, professional, and cleaned up after…read morethe work. It was not a straight out swap so his experience proved valuable. Pricing was reasonable. Highly recommend.

Overpriced! Came 3 times for what should have been completed in one trip. First trip to look at the…read morejob, the second time said he didn't know what he needed and had to leave to get supplies, but did do some of the work. After doing some of the work he claimed he didn't have the supplies to replace leaking pipes which I told him about on the phone and showed him when he came the first time. Left a mess of water all over the basement floor. I offered a bucket and he said he had buckets, but never used one. Bill was just a price - no breakdown of supplies or labor. When I called afterwards to ask what he charged per hour - no response. Find someone else!

called several times, never returned my call! if he was busy, he could have at least returned my…read morecall and explained he was very busy with an estimate of when he would have been available.

Shawn has done several jobs for us and was very knowledgeable and did a great job. The first job…read morehe did for us was to fix the job of another plumber who installed a new tankless water heater. The hot water didn't even last a minute. The guy said how much time do you need to take a shower? Duh, longer than 30 seconds. Shawn added the pipes, tubes, and other things needed for it to work right which the first guy didn't do. He did quite a lot of work but he charged very little. My husband and I wished we knew about Peabody Plumbing & Heating before we hired the first guy, who wasn't cheap and botched the job on top of it. The second time Shawn replaced our kitchen faucet and did a great job, fast and efficient. Shawn is trustworthy and reasonably priced. Thanks Shawn!

Always responds quickly..most professional and well run company..a bit pricey but you get what you…read morepay for..best service around

We're on a well and had no water. They came out and flicked the circuit breaker, wrote us an…read moreestimate on replacing our well pump and charged us $303. The guy was at our house 30-45 minutes tops and most of that time he was talking and writing the quote. The quote was high compared to others. I'm not saying they're bad, but get ready to be over charged.

They did a good job installing our Andersen slider along with fixing the end joist on the back of…read morethe house where the deck is mounted. Five stars would have been on order if they didn't lose the decorative nuts that hold the light on my house and if they came back to caulk around it just like it was before they started work. I learned a big lesson from these guys. Don't pay ANY contractor, no matter how personable or honest they seem, before the job is done.

Called Bill on a Sunday morning about a growing water stain in my ceiling. He was at my house that…read moreafternoon and was able to assess and complete the fix in a very short period of time. We were very happy with his customer service and professionalism. He is definitely our new go to plumber in the area

Prompt, good service at a fair price. I highly recommend Bill for your plumbing needs.read more

Avoid this business at all costs! They use deceptive hidden fees and bait-and-switch pricing. Avoid…read morethis business at all costs! They use deceptive hidden fees and bait-and-switch pricing. On July 9 2026, I had a terrible experience with Alvin's Plumbing and Heating LLC. Before scheduling, I called to ask about their diagnostic fees to estimate a under-sink filter leak repair. A representative told me it would cost $60 to send a technician, who would then give me a price estimate. However, when the technicians arrived, they never mentioned a hidden baseline fee of $195 just to touch the plumbing. One technician immediately began working without providing an upfront estimate. He cut one inch of a small 1/4" plastic pipe, which fixed the leak. When I asked for the total, he revealed the $195 charge. I was outraged by this hidden fee. Since he was already there, I asked about replacing a bathroom faucet. I explicitly asked if the $195 would be separate or if it would roll into the cost of the new job. They told me, "No, the $195 is going to roll into the cost of the additional job." The office quoted a total price of $225. I agreed to this. After the work was done, they wanted charge my credit card $420 ($195 + $225), completely going back on their word. I requested the manager's number to dispute this overcharge, but the owner refused to honor the agreed upon price. Despite multiple phone calls, I have not received a refund. This company uses misleading sales tactics, hides fees until the work is done, and takes advantage of old citizens. I am submitting an official complaint with Better Business Bureau

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

Chad Gingras and his assistant, Jason, are two extremely knowledgeable and competent plumbers…read more Initially we had a situation where our 12 year old Bosch combi-furnace decided to no longer produce hot water both for heat and domestic water. Jason worked diligently with the Bosch tech advisor and while listening to their conversation trying to solve the problems we all came to the same conclusion that the costs of replacing major components would be ill advised and another route would have to be taken. After talking with Chad we realized it would be best and more cost effective to replace the unit with a current model of the same Bosch furnace. The order was placed and received Friday morning early and Jason and Chad were promptly on site to begin the swap/installation of the new furnace. Their professionalism and efficiency was well appreciated. The minor problems they ran into in making the swap were quickly resolved and in the end they effectively had the furnace up and running with much appreciation from us. We highly recommend them and will definitely use them again for any future work that might be needed.

I Recently hired Gingras, plumbing to install a garbage disposal. Chad was very professional, and…read morehe did a great job So I hired him to come over to do another project.

Excellent service. Fast and clean. Sometimes all the qualities I just mentioned don't matter and…read moreyou just need SOMEONE asap. Somehow the stars aligned and we got George on the day we we really needed a plumber. I already had an appointment for a bigger company but it was two weeks out, After a couple rounds of phone tag (I have a habit of keeping my phone on silent for inexcusable amounts of time) George came over and fixed what needed fixin'. Also, his billing sheet says "No job too small" So that's great to know, as well.

I called George for an estimate on replacing an oil boiler with a gas furnace. He immediately came…read moreout to take a look, was very honest, knowledgable, and reliable. He serviced and replaced my gas furnace with a more efficient furnace and was willing to take the steps to go through the tedious process of obtaining a Mass save heat loan. He also took a look at a toilet that I was told wasn't anchored and told me that there is nothing wrong - I appreciate his honesty as a new home owner. I will be having him install a shower due to his great work and I highly recommend his services.