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2 years ago

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John D.

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7 days ago

Responding is a timely manner would be helpful when searching for someone who can do the job.

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1 year ago

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2 years ago

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John D.

Thank you Joan for choosing JKD Plumbing, it was a pleasure to help.

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2 years ago

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Alpine Heat Pumps - Mini-split zone control

Alpine Heat Pumps

(4 reviews)

march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

A & D Sewer & Drain

A & D Sewer & Drain

(7 reviews)

Preface: I am clearly a complete idiot…read more So, I learned the hard way that even a "simple" plumbing repair is actually pretty complex and, frankly, as far beyond my abilities as neurosurgery, space shuttle O-ring repair or knowing when to say "enough" at the buffet. I attempted to fix a seriously leaking faucet in my bathroom today, and instead of turning the fairly steady stream into a wonderful, water-free silence; I managed to turn one of the elements of plumbing supplies into a projectile, and created a torrent of water. Good times. After some misadventures trying to find the way to kill the water to the bathroom (I thought I have found it-- clearly not), the waterfall eventually stopped. Enter A&D. Since killing the water necessitated killing it to /all/ the units in the house, I needed the fix, fast. We dialed the first two plumbers listed in order, with no answer. A&D answered, were very kind and understanding on the phone, and sent someone out in about an hour and a half. The fellow that arrived was actually on his day off, but took the ticket anyway, fixed the problem, was very pleasant anwering my questions and being rather understanding of what was clearly my blinding stupidity in butchering the simple repair. When all was said and done, the total repair bill was well less than I expected, and the faucet, finally, repaired. I will be dialing A&D directly with any and all plumbing needs going forward-- presuming they're willing to deal with my knuckle-dragging imbecility again.

Responded within two hours. Was able to take care of…read moremultiple issues in one visit. I have used A and D before and are never disappointed. Bill has immense knowledge and excellent customer service. Highly recommende!

JKD Plumbing - plumbing - Updated October 2026

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