I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Great service. I had a septic alarm on a Sunday and Cory came out within the hour. Cory was…read moreawesome. He took time to explain all components and found a quick, easy fix. Price was very reasonable. I would recommend Zoom to anyone looking for plumbing or septic service.

This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

Eric Casillas from Ally Plumbing came out and did a great job. First he fixed the toilet in the…read moreguest bathroom. Then he replaced the hoses on the washer with the stainless supply hoses. He worked quickly and did a great job of cleaning up. He replaced the main water shutoff valve. He was very qualified and I am very happy with his work.

I had an exterior hose bib that I needed to replace due a leak at the handle. The fixture was…read moretight against the wall, and I could not get a wrench behind it so as to use 2 wrenches to avoid damaging the pipe connecting to the fixture. Jason came out and was able to solve the problem and then refused to charge for it. He wouldn't even accept money for his time and transportation with gas now over $6.00. This was a level of honesty and customer service is above and beyond anything I've previously experienced. They have won me as a return customer should I need work on some future plumbing issue.

so far, really professional company. Waiting on inspection.. Thats out of our control...The…read moreDirectional Digging is awesome. Totally recommend this company. Totally.

Emerald City Sewer is a first class company, they helped me with numerous projects, big and small…read more I would highly recommend them to everyone! Wayne's attention to detail and his ability to problem solve is incredible!

Did a great job fixing our sewer. They fixed the holes and lined the sewer to reduce any future…read moreissues. Job was done quickly, professionally and they kept in touch with the city of seattle for permits and requirements. Pricing was competitive.

Eduardo was great! I was a little skeptical at first since he doesn't have a website and I had to…read morereach out through Yelp, but after seeing his reviews I gave him a shot, and I'm really glad I did. He was very responsive, communicated his ETA clearly, and is obviously very knowledgeable about septic systems. He explained everything in simple terms and didn't make me feel overwhelmed. Pricing was similar to other companies I've used, but I got way more value from the service. My experience with Eduardo (Septico) was completely different from a previous company I hired, who made me feel judged instead of actually helping. Eduardo showed up with the intent to diagnose and fix the issue, and even handles repairs, which was a big plus. Highly recommend! He's honest, knowledgeable, and easy to work with.

After getting several quotes, we chose Eduardo to pump our septic tank and clean the filter. His…read moreprice was reasonable and included a generous military discount. He has no glitzy website and no fake 5-star reviews. Just an honest, hardworking "getter done" kind of guy. No BS, no upselling or fearmongering, just a real straight-shooter. When we need future septic or drain work, Eduardo will be the first one I'll call.

Had a little incident where the scrub head off of a toilet cleaning wand popped off, while I was…read morecleaning and got stuck inside the toilet. So, I posted the job on Yelp where Carlos, with Rooter Tech was one of the first to respond. We were able to coordinate a convenient time for the following morning. Right on time Saturday morning we have two Rooter Tech, plumbers here and ready to go. After explaining the scrub head sucking, toilet situation and for asking to add a tank rebuild to the estimate/project, they got to work. It didn't take too long before they came back with a price that was fair, to do the work. Rooter Tech, was the third plumbing contractor we got an estimate from and it was worth it to hold out for the right people. Everything about this project was efficient, stress free and I'm throughly satisfied. The toilet is working great, no complaints!

I wouldn't suggest this company based on their lack of customer service alone. Made an appointment…read morefor Monday. I had to call them a couple of times to get eta. They eventually rolled my appointment to Tuesday. I had to call them to find out when they'd be coming. The plumber finally texted he was on the way and showed up 2 hours later. The plumber insisted he couldn't do some of the work because a gasket had been glued. Which I know damn well it wasn't because I'm the one that installed the faucet. $380 later... my faucet still leaks.

This is the second time I've used Steady Flow. Justin was super helpful, friendly, and arrived…read moreexactly on time (what a treat! A company that values my time too!). Justin looked at the issue, offered several quick fixes and made some suggestions we can do without needing expensive repairs. To be sure, when I do need any plumbing help in the future (because with a house it's always "when" not "if") you can bet Steady Flow will be my first - and probably only - call. Just as a side note - I had two other plumbers come out to review the same issue. One said it would cost $1000K+ to fix, the other recommended replacing our 6 year old water heater (which is working fine btw). Many small plumbing companies are being bought up by private equity firms, which push expensive and unnecessary repairs or products to pad their bottom line. Steady Flow is a company that is still on the side of their customers!

Great company and service. Very fair and honest which was greatly appreciated. Price for my sewer…read moreline repair seemed very reasonable. Overall a great group to work with and highly recommended.

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.