I've called Button Plumbing several times and will continue to do so. Jim is personable, dependable, and easy to work with. His extensive knowledge comes through as well when troubleshooting and solving issues. I also believe their pricing to be more than fair. As a team, they make you feel that you're their priority. I will continue to support this quality family run business! read more

We've been customers of Button Plumbing for 15 years, and we've hired them for many jobs ranging from minor leak fixes to repiping the whole house. I've always found them to be honest, helpful, hardworking, and reasonably priced. Thanks so much for the great work! read more

They are amazing, my hose was dripping. Another plumber told me they need to open the wall. While they gave me a small plastic ring, told me how to replace it and they did not even charge me. The issue was fixed read more

Jim is a seasoned plumber and tells it like it is. Even though we could not find the exact faucet stem (unique foreign make) he did get the leak to stop. read more

Stay away! Called to get two simple washing machine shut-off valves replaced. Sent a picture of valves day before. Next day guy shows up 2 to 3 hours late (7 p.m. ) and says he can do it tomorrow...simple job. Next day wife calls and says he's too busy will come next day. And then....next day...wife calls again and says wall has to be cut out for new valves since he couldn't find a match. When I text the wife how easy it was to find replacement valves (on line at Lowes) I get some lame response about need to match valves and their stellar reputation. Total waste of my time. read more

TLDR: Hired Button Plumbing for a bathtub replacement and they failed to communicate about the progress and completion, damaged my bathroom walls and support beams, and left me to re-set the toilet and tub faucet after they promised to do so but failed to show up. Do not hire Button Plumbing for any job--big or small. They will botch the big jobs and not show up for small jobs. I hired Button Plumbing to replace a bathtub in my house (that I rent out) after a crack had formed in the existing tub. I was initially pleased with the responsiveness and timing of communications, but this is far overshadowed by the poor workmanship and subsequent lack of communication. Button Plumbing provided a bid to me based upon me having the bottom level of tile removed around the tub, which was both to reduce their costs and to ensure the remaining (unremoved) tile was preserved without damage. I hired a contractor to remove the tile and provided pictures to Button Plumbing to confirm the same. My contractor was extremely careful in removing the tile and preserving the cement backerboard so that new tile could be placed once the old tub was removed and the new tub was set (see pictures). Button Plumbing began work for what was expected to be a full one-day job. I was notified that evening that the drain on the new tub was difficult to connect so they would have to go back to cut a hole in the ceiling of my garage for access. This was my first disturbing update but my garage has an unfinished ceiling so I was not too concerned about this additional work or the cutting into the ceiling. Without further contact from Button Plumbing, my tenant asked me a week later when the toilet would be re-set in the bathroom and if they were responsible for debris (scraps of insulation and drywall) left by Button Plumbing. I was appalled by this question because I was not aware the toilet had been removed and would not have expected debris to be left on site. I called Button Plumbing and was told by Carol she would have Jim come set the toilet that evening. Button Plumbing claimed the toilet was not set because they thought it would make things easier for my contractor to lay new tile; however, Button Plumbing had not confirmed the work was "done" in the first place and I had never communicated to them the tile would be completed immediately thereafter. Despite being told Jim would be out to replace the toilet that evening, Jim never arrived to set the toilet. My tenant followed up with Button Plumbing and confirmed someone would now be out the next day in the "late afternoon". Someone arrived at 2pm; however, my tenant was not home since it was not "late afternoon". My tenant subsequently left work early to meet with someone at 4pm but nobody showed up. Ultimately, my tenant purchased materials and set the toilet because of the lack of communication and follow-through from Button Plumbing. I thereafter brought in my contractor for the installation of the new tile and he notified me the bathtub was unlevel, unset, and there was significant damage to the wall and support beams around the bathtub (entirely different than he had left it--see pictures). I called Button Plumbing and Carol told me they would get Jim out there to take care of it. Jim then called me to complain about the job and tell me how he shouldn't have taken it in the first place (note: Button Plumbing inspected the job ahead of time). He then said he would likely have to cut through the drywall in my hallway to secure and level the tub. I expressed my concern about paying nearly $4,000 to have a tub incorrectly replaced and how it was inconceivable he would now have to cut through my hallway (doing more damage) to fix his work. Jim argued there was no way I paid nearly $4,000, but I assured him I had made the payment only days prior. He then proceeded to tell me the job shouldn't cost that much and he would take care of it. The tub was secured and leveled two days later, and fortunately Jim did not have to cut through my hallway wall. However, when I contacted Carol about the total costs and Jim's comment to take care of it, she disregarded this and said Jim did not factor in the cost of the tub itself. The new tile was then installed by my contractor but he was unable to re-attach the faucet because of the extension to the copper pipe that had been placed when the new tub was installed. I called Button Plumbing for the faucet to be installed and Carol asked for my tenant's phone number (which they previously had been provided) to coordinate when they could take care of the faucet. Nine days later this was still not completed and my tenant purchased what was necessary to take care of the faucet. In the end, I paid nearly $4,000 to Button Plumbing for a headache that required my tenant to replace fixtures after Button Plumbing failed to show up, and another $2,400 paid to my contractor--much of which was to repair the damage caused by Button Plumbing. read more

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Very disappointed in the company. I wouldn't recommend to anyone. I tried back to connect in 2016, so I thought I'd give another shot. This time was worse. We had a hard time getting a date together, but he did come by and said the problem was with the regulator value and that he'd find the part and he would get back to us. Never heard back, I called and finally got a time for him to come out last Friday 4-5PM. No show, so I called the office. They said he's in transit. Still never showed. He left me a voice mail at 9PM and said he'd call back. I tried calling back on Saturday, but they never called back. He may do good work, but the no-show is unacceptable. read more

We have been using Button Plumbing for well over 15 years, both at our previous home, our current home, and family member's home as well. I have have had Hot water heaters replaced (both gas and electric), furnace service (very first service call I believe along with replacing electric hot water heater with gas model). Tub insert and shower valve assembly replacement. We have had toilets replaced, another constantly running toilet valve replaced, and a utility sinks installed at the two different homes. Every time we have had fantastic service from Jim or another plumber (mostly have had Jim at our jobs). Carole is fantastic at scheduling and invoicing and is super friendly and helpful with all aspects of quoting the job to dispatching the service technician. With a smaller company and smaller staff while I could see some delays in scheduling (availability) we have never had an issue or extended wait. The most recent job we had a hot water fail at a family members.. We called Carole (after hours) and left a message and still received a call back that same evening. They fit Jim in the very next day, later in the afternoon, and we had a fully replace hot water heater in less than 24 hours from when we contacted them. Their prices are always competitive and inline, often less than DIY jobs for parts had I gone to the big-box store, and the labor fees are well worth the price vs. time as quality is second to none. I just called to schedule hot water replacement at my current house, and have it scheduled this coming week (9 days from now) as that worked with my schedule. If I were under duress, I am confident I could have it done sooner. I highly recommend Button Plumbing and will recommend them to my friends, family members, and even other anonymous members of the Yelp community. read more

Mr. Button arrived on time and got right to the task of fixing the leaking drain in my kitchen sink. He was pleasant to work with, and did everything that needed to be done. The price was reasonable, and his office staff were pleasant to work with too. After reading some of the Yelp reviews of local plumbing companies, I was reluctant to hire anyone for this repair. However, Button Plumbing is efficient and fair, and I'd recommend Button over the companies who spend lots of money on TV advertising. read more

Carol is really responsive via text or phone. She manages Mr. Button's schedule and he comes out. The assignment is backlogged and takes 2-3 weeks. We got a water heater installed (50 gallon). It was tilted but they came back to adjust it on the stand. Friendly man with many years of experience under his belt. He has an apprentice who helps him with the heavy lifting aspects. The cost was middle of the road, slightly on the higher end but we appreciated the immediate explanation of things and willingness to answer our calls anytime during the day/night. It was about $1500/installing a new water heater that was U.S.A made. read more

Responsive, skilled and reasonably priced. What more can I asked for at this trying times. Non-emergency appointments are about three weeks out when this post is written. This is reasonable considering the current high demand on housing contractors. In the past few years starting pre-covid I have been using Button at least 6 times for residential hardware installation/ replacement jobs. They were completed efficiently without any follow up issues. Highly recommend for non urgent plumbing work. (I haven't tried using them for back ups so can't comment on that) read more

Needed some toilets installed and ordered everything through them. The guy came on time and completed his work well. However made an effort to tell me he was "taking [his] coffee break" about an hour in, and then had to leave to go to ACE hardware to pick up supplies and was gone for about a half hour. I had to pay for an extra hour of labor because of those things. They're expensive. I would recommend getting several additional estimates before using them. But they do a good job. read more

Our house had issues with the kitchen sink which caused the MDF cabinetry below the sink to have significant water damage. After determining that the kitchen faucet was the culprit a new faucet and sink were on the menu. The old sink was a dual basin which wasted a lot of space. After a contractor had removed the damage to the cabinets from the water leak and sink. Button's arrived to install and hook up the sink and garbage disposal unit. The technician was thorough and re-did the entire plumbing under the cabinet to the drainage drop to support the new single basin sink. Could not be happier with the level of professionalism, communication, and final install. Highly recommend Button's for any of your plumbing needs. The receptionist is also AMAZING! So friendly and easy to work with. read more

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Jim and his team are amazing. Always get the job done at a fair price. Highly recommend.

I highly recommend Button Plumbing for any plumbing repairs. Everyone is super nice & you won't get up charged or ripped off. Great business! read more

Can't ask for a better residential plumber. I've use Button several times over the years and couldn't be happier with the quality of their work or their pricing. They're a small family owned shop who do things the right way. You may have to wait a day or two longer than the big name "ripoff" shops but they are worth it. read more

If I could give them a zero I would. We had them come out to review a number of things we needed to get done. At the end of the inspection they told us that their office would call and get us on the schedule and they would EMAIL AN ESTIMATE. They did call and schedule a date to do the work but they never sent the estimate. After waiting a few days I called and left a message asking them to contact me. No response. I called over the next week and a half leaving several more phone messages. No response. If they didn't want to do the job at least they could send an email with a no bid statement. They could if just called and said they weren't interested. But to be totally ignored is unacceptable. Total fail. Don't waste your time. read more

I had three issues happening with my house plumbing. In short: kitchen sink draining not, bathroom one installing new shower,sink plumbing and same in the bathroom two. The crew arrived on time, I was explained the options and what it will require. Once the job was completed the pricing was fair. The crew is always courteous and helpful. read more

Great team! I was able to schedule immediately, folks came on-time, knocked the job out, explained everything to us. Highly recommended! Update: second visit, great experience again. Will always ask them to come for any future problem. Great and extremely pleasant team. read more

We have specific toilet issue that we indicate in the phone call - drain auger didn't help. Need to remove the toilet and use specific equipment to clear the pipes. Called to Button plumbing. Lady responded: "Don't worry, he will arrive with all necessary equipment and your issue will be fixed in that visit". Few days before the appointment we called second time and remind about our pluming issue that specific equipment is necessary. Lady confirmed and assured that issue will be fixed. When plumber professional arrived, we described the issue to him again and mentioned that drain auger didn't help before (used it several times). He responded that he didn't have special equipment for this task now, therefore he will perform regular solution with drain auger. Oh... What would you do? On top of that this plumber professional get back to his car every 10-15 min and smoke something. Heavy smoker? Maybe. In the end we paid $200+ for 45 min and few days ago we still got the same problem back. As I mentioned: drain auger didn't help. Don't recommend Button Plumbing & Heating to friends and family members. read more

Button Plumbing did a great job for our Bellevue HOA in replacing 3 Hose Bibs and removing a temporary water hookup. They do their work on an hourly basis which can save you money with many jobs Mr. Button has an easy going manner and got along with the HOA owners involved in the project . This is a highly desirable skill as many managers and Board members know! My experience is that they are booked weeks in advance. So you must plan ahead. I I can't recommend them enough! read more

honest, reliable company-Sam is professional, efficient, and a nice guy! I've used them a few times- I highly recommend Button plumbing

Looking through the reviews for Button, it seems the only real complaints are about inadequate customer service over the phone. This confuses me for two reasons. One, if the plumbers who come to your house are quick, competent, courteous, clean, and fairly priced, who cares how the person on the phone sounds? More confusing than that, however, is that I've recieved superior customer service each time I've called Button; when I began getting quotes for replacing my water heater, each quote came out almost exactly the same. The reason I went with Button was the care she took in explaining the benefits of the different sizes, the cost structure, and what my house's needs would be, without trying to upsell me on anything. When my furnace died, two men spent over an hour trying to repair it. When they couldn't, they got my gas fireplace working, showed me how to use it to keep my house warm until they could get needed replacement parts for the furnace, and didn't charge me for the time spent working. When they found that there were none for my ancient, cheap furnace, they installed a new one and beat all of their competitors in price to replace it by a considerable margin. When they replaced some angle stops I wasn't able to remove myself, not only did they beat their competitors' price, but they also fixed a leaking tub drain and showed me how to fix a leaking toilet while they were there. There are very few companies that I feel comfortable recommending - Les Schwab for tires, BECU for banking - but Button Plumbing has made that list. read more

Holy cow - an honest contractor is a sea of sharks ! Quick response and great rates. Job is still being analyzed and I'll update after job award / or completion. But great start so far! Update : buyer took credit but will be using Button, and I'm sure they'll do a great job at reasonable cost. Great outfit ! read more

They say they are licensed and bonded... Make sure of that before having them start. Ask for the name of their Bonding company....they do very sloppy inconsistent work read more

The scheduler was rude and condescending but as they had been referred by someone, I let it go and scheduled (one week later) anyway - mistake! "I'm Mr Button the plumber" arrives 45 minutes after his 2 hour window of scheduled time with no call. Mr Button was just as rude and condescending as the scheduler and offered no apology, just said "Can't do anything about it and I can leave if you want" Told him to leave. Luckily, I had a referral from another friend. Called them - they were pleasant on the phone and even more so when they arrived one hour later, did great work in a short amount of time (and charged less per hour than the rude Button plumbing company). Do yourself a favor, skip Button Plumbing and Heating read more

Again Button showed their quality customer service. When I called for some help with a clogged sink I was told that because they were on a big job it would be a few days before someone could come out. But when I described the situation in more detail they gave me some new ideas aobut how to clear the clog that ended up fixing it. Unfortunately right after that the garbage disposal gave out so I'll be calling Button right shortly to have that replaced. read more

Ok, so the guys who come out and do the actual work are professional, quick and great at problem solving. Best part is their prices are reasonable and fair compared to the larger companies in the area. So why did I give the only 2 stars?? Because Carole, the gal who answers the phones is rude, unresponsive and apparently hates her job! WTH?! Why would a company that has the perfect recipe for family owned success employ someone who SERIOUSLY lacks customer service skills? They would make more $$ and have more repeat customers if they fired her and hired an actual nice person. I will continue to use Button plumbing for my needs because the prices are good, but only until I find another family owned plumbing company with better customer service when you call to set up an appointment or ask a question. The days are numbered that I use Button, and I won't be handing out any positive word of mouth about them. read more

little bit late on appointment but good job. Make sure ask estimates they charged by hour plus job and tax. No ID show me but show up by company car. My friend recommended. read more

Both the technician and office lady are professional and responsive. Excellent service and reasonable price, I would highly recommend this company to my friends. read more

We scheduled a garbage disposal install and everything was perfect. Done in just under an hour, reasonable and friendly. Arrived on time and wore shoe covers and a mask. And he was even friendly with our dog. Highly recommend them for your plumbing needs. read more

I tried to clear a drain pipe myself and managed to break something. I didn't want to mess with it any more so I went looking for a plumber. Hiring contractors always makes me nervous as I've been taken to the cleaners a couple times. Button was recommended on our neighborhood bulletin board and had high ratings here on Yelp, so I gave them a call. They had a backlog of work, but I decided to wait for them instead of hiring someone I would feel more uncertain about. Jim Button made me feel comfortable right away and the repair was done in no time. The bill was a major relief. He's an honest guy! Glad to have a go-to plumber now. read more

This is the second time I've had Button Plumbing out to my house in about 5 years for separate jobs/problem/incidents. I called late on Friday about 4:45pm and I was given a Monday appointment with a 9:30am to 11:30am window. I wasn't flooding or anything so it was not a dire emergency. Matt was great... showed up 15 minutes past my time window (It's O.K.) but I was happy he made it & was able to handle the job! He was courteous, efficient and I think my small leak used 40 minutes of his time to replace valves and lines. Like most folks, you hope you don't ever need the services of a plumber, but if you do need one, you should check out Button Plumbing. read more

Quoted me over the phone, which most plumbers wouldn't do, and did the job in no time flat. The plumbing industry is lousy with gougers, but Button treated me right. Top notch, A+! read more

Was really pleased with the professionalism, and felt they were very honest.

They came out today for 3 backed up bathroom sinks. The guys were very professional and took off their shoes. They were fast and were knowledgeable of what they were doing. They gave me an explanation of the problem and showed me how they fixed it. I was happy with their workmanship. I recommend and will use them again! read more

Can I give 10 stars??!! The business actually answered my phone call, not routed to voice mail, and voice mail not full. The gal in the office was very pleasant, listened to my questions, answered them, got me a quote within one day after checking with her supplier. Wow! Got a schedule for install within 2 business days of my call. Chris and Sam were very careful and helpful, cleaned up floor and walls where the old hot water heater had been, answered questions, showed me where my main water turn off was, since I didn't know. Very pleasant and cheerful. This is now MY plumbing company. Oh yeah, the price beat Lowe's by $100. Very reasonable for all the hard work they did on the installation. read more

I have used Button Plumbing on two occasions. The first was when a pipe broke in the garage in December due to the cold. Someone came out the next day and fixed the pipe for just over $100. The second time I used them was this month to FIX the pipe that was fixed last December. The portion where the repair was made broke. The woman on the phone was very nice - no issues like some of the other reviews indicate. The men who came out were EARLY, and completed the job in 20 minutes. Friendly, professional. The only reason why I have not rated 5 stars is because I was charged for a spigot that I did not approve. They took the liberty of replacing mine and THEN charged me $50 for it. The total cost of the repair plus spigot was $200. They also left a tool in my garage. I did call back to inform them of my dissatisfaction on how the spigot was handled, and to inform them of the tool being left behind. Despite two calls to let them know it was still here, it's sitting on my porch one week later..... I will continue to use Button Plumbing in the future. read more

Excellent service and reasonable prices. I have used them several times. The repair work was done quickly and the clean up was good.

We've used Button now twice. First for a clogged kitchen drain - they came quickly and wasn't very expensive. Secondly - we had a leaking toilet tank. Didn't come out as quick, but they are probably a lot busier now that everyone in Fairwood uses them. Still very reasonable price. Nice and professional men came out.....i was not concerned having people i didn't know come into my home. Though - one suggestion....maybe have all your plumbers have some sort of attire with Button on it. Like a baseball cap, t-shirt etc. Neither time were they wearing anything that easily identified them as being from BUTTON. But thats really a minor issue. We were very happy and will call again. read more