Showed up on time. Very knowledgeable and fixed the problem. Reasonably priced. Would use him again.

I had a leak in my bathtub, and another plumber told me a new trim kit needed to be installed and gave me a very high estimate. However, when I later talked to Kim at Drain Control, he told me it was not necessary to install the new trim kit. He arrived on time the next day to repair only what needed to be fixed, the down spout, for a much less cost. Obviously, Kim is honest and skillful at what he does. Highly recommended! read more

He got here quickly after first contact. He had the leak location found and fixed within 2 hours. To make it even better, he was reasonably priced. read more

I forgot how I'm not supposed to put potato skins down the disposal and yep, put potato skins down the disposal. After my SO tried to fix the clog for several hours, we knew it was time to call in a pro. Enter Kim, he responded to my early morning query very quickly and arrived just a few hours later, exactly at the time he said he would arrive. Our vintage mid-century modern kitchen sink cleanout had rusted shut but Kim and crew quickly drilled out the cap, snaked the clog and capped the pipe with a nice compression cap for easy access the next time I forget not to put potato skins down the disposal. Thank you Kim, you are awesome! read more

A+ guy. Was at my house at the start of his arrival window. I showed him my concerns, he had a couple questions that I answered and he went to work. Hydrojeted my exterior drain line that was filled with organic material. Got the job done and cleaned up! Definitely recommend read more

Quoted us $59.95 charge to come out and assess the problem and then we could decide on whether we wanted to proceed with the repairs. We were charged $698.00 for repair plus another $295.95 to locate the problem. Replaced a pinwheel sized leak on a rubber hose behind a wall. We feel there was no need for the $298.95 charge and that it should have been $59.95. Also the $698.95 was excessive. read more

Great fast service. Actually answering the phone. Very responsive same day service and the price quoted was spot on. Great deal and value for received service. read more

Extremely knowledgeable. Fast reply to Yelp message. I will be using Kim Vo/Drain Control for all my plumbing needs. .

We waved Kim over as he was completing a job at our neighbors home. We had a very slow drain in our master shower that we had not had time to repair. We asked Kim if he had Time to look at it and he agreed.. within 30 minutes he had it cleared and even fixed the low water pressure on my shower head. read more

this a private business guy who used to work for a company then ventured on his own. our kitchen sink was clogging up and we did everything im our filipino plumbing power to get the drains working again. we snaked inside, snaked outside, snaked from the roof pipe ...everything ...and still sink backing up (well actually my unc did most the work ..cause i was at work myself-but he kept updating me). i even took the Ptrap apart and replaced parts, etc ...nothing?! so i looked on yelp. oddly, nobody could come thru on short notice. mind u i was calling from work in san francisco. anyways, i call this guy and he says he can come out to my house. i called my family and told em i had a plumber coming over. long story short ...the pipe needed to be hydro flushed. (thats when the plumber uses a special machine that blows high pressure water through the pipe blockage because whatever is in there is hard as a rock...in our case, all that built up lumpia grease and old rice and who know what else) and i kmow what ur thinkinkg and im gonna say... u dont know what the problem is at the time and after u tried everything, usually the plumber has the proper machine anyway because YOU DO NOT OWN IT, so bite the bullet, call this guy and pay the 300 bucks to move forward so your mom can use the sink again read more

Kim was on time and did a very good job. I will definitely call him if any plumbing work is needed. Highly recommended

Kim was on time and worked within the quoted price. Price wis inline with other that bided on the same service. Will definitely use again.

I had trouble installing a garbage disposal unit so I had to call in the pro. I got quotes from 8 plumbers. Kim gave me a great rate, came on time, and cleaned up after the work was done. Professional, fast, and everything is working as expected! Will use again if I need plumbing service. read more

Kim was very fast responding and we were happy with his work. He came fast and fixed the problem fast. I highly recommend him and would use him for our future plumbing needs. read more

I don't usually write review but Kim really does deserve a 10 star if Yelp allows it. I ordered him to do a sewer lateral video inspections for a house that I am going to buy. Thanks to him, we discovered that underneath a beautifully remodeled house was a "shit show" quite literally. The main sewer is clogged and desperately needs a totally replacement. He is an honest man and didn't charge us more for the extra work. In the end, he provided us a HD quality video along with a written report. 10/10 would definitely recommend him to all my friends and family. read more

Had major leak issues from our bathroom sink pipes. Scheduling was easy, and they arrived on time. Prices were reasonable and services professional and well done. Will be calling these guys for any future plumbing issues. read more

Kim was the rare plumber, no wait, he was the ONLY plumber, who took my call and was willing to go out on a Sunday morning to help unclog two bath drains. I so appreciate his speedy and responsive service and fair pricing. Thank you so much! read more

Amazing work by Kim and he is a great human being as well. He replaced faucet, toilet, and under the sink plumbing . He was easy to communicate with, very reliable and provided us a decent quote. He also gave us 1 yr warranty for workmanship but its been weeks and all the plumbing work he did is perfect ( no leaks , no issues ). I would highly recommend him . read more

I called Drain Control because my water meter is still spinning even after the main valve is shut off so I know that there's leak in my pipes. Kim squeezed me in for same day free inspection and showed up on time. He dug around a bit near my main, irrigation valve and around my meter to confirm there's no obvious leaks then he concluded that my leaks are probably between my meter and my main. Because of my landscape structure (with lots of concrete), he suggested that I contact trenchless companies for the job. He even wrote down a couple of companies that he knows are reliable and affordable. Other companies would try to push me to have the job done right away but Kim actually said that since the leak is very minimum, I should take my time to ask around for best quote before deciding. I appreciate his work ethic and would contact him again if I have any other plumbing issue. read more

I am not your average consumer. Growing up, my mother owned a 4-Plex. Then as an adult, I've been a Commercial Property Manager for fifteen years. Meaning: I've seen a lot of plumbers The bad (sort of): Initially had a little communication problem and trouble with confirmation of arrival time. It could have been due to technology issues, or maybe on first contact, I caught him between jobs. Whatever it was, we got it resolved and he was on the job within three hours. The GOOD: Professional, Clean, Organized, Knowledgeable, Diligent, Quick, Reasonably Priced ....AND a WARRANTY TOO! Kim arrived with organized, high quality tools, identified the problem, dealt with a couple access curve balls then Hydro-Jetted my residental laundry and kitchen lateral and 80% of my main line. All for 20% below the going rate (cost) for a Hydro-Jet service. Summary: Couldn't be happier. read more

We had an emergency job done on our outside water source and we called a few companies. Drain Control was the first to answer and even got to our home within an hour - which was great because our landscaper was relying on the water to complete our project on time. Great service, fast, and fair price. read more

Had a major issue with our sink drain over Christmas holiday. Made the call at 9 a.m. and they were onsite at 11:30. By 12:30,we were once again able to use our kitchen! read more

Kim is very professional and skilled. He gave me the best quote for our plumbing issue and he came to fix it the next business day. His price is very reasonable. Thank you! read more

I had an emergency shower drain clog in one of my showers and needed a quick fix. I booked Kim and he came the same day showing up even earlier than expected. He made quick work of clearing out the drain, and left everything clean and tidy. All in all, efficient, professional and high quality service for a very reasonable price. read more

Phenomenal service and very professional. We had a clogged drain in our bathroom and Kim was very responsive and immediate. We recommend Kim to anyone! read more

Our underground patio drain was completely clogged due to massive accumulation of roots inside the drain from a nearby tree. Some of the places I called quoted exorbitantly high to hydrojet and clear the drain. Luckily I found Drain Control on Yelp! Kim responded quickly, came over and in just an hour removed all the tree roots (see picture)! The whole experience was professional and his pricing was reasonable. read more

Drain Control - Tree roots that were clogging the drain - Plumbing Near Me - Richmond, Texas

5 star all-star experience! Kim is responsive, straight to the point no BS, polite, professional, easy to communicate, efficient, and reasonably priced. Believe me all these words are very appropriate description. Unlike my previous experiences with other plumbers, he didn't ask for more money here and there just because the situation wasn't exactly as planned (name one plumbing repair and was exactly as described by the homeowner??). You should definitely go with Kim and this man delivers! read more

I am so pleased with the work and service. Kim was such a kind and pleasant guy to work with. Our kitchen sink drain was stuck at 7am. We found him through Next Door. He came at 9am. Cleaned up the drain, and fixed a few other plumbing issues we piled up on our list. He voluntarily cleaned the fallen leaf debris on our back yard and driveway. I was so surprised and thankful! read more

Very happy with response and service from Kim at Drain Control. He responded quickly with the best price for a camera inspection of my lateral line and came the same day. He showed me the the screen and described the issues along the way. At one point the obstruction prevented the camera from going further so we discussed using the auger and he told me what the additional cost would be before he did it. The auger opened up the line enough for the camera to show the root problem along the line and to show a major obstruction near the sidewalk. Kim described the water jet process and gave me a price that would include everything. I felt the price was fair and he wasn't piling on one service after another to jack up the price. He combined the services and gave me a two year guarantee. After the water jet process, the camera showed a completely clean drain line all the way into the middle of the street where it connects to the city sewer line. All the roots and the major obstruction near the sidewalk were completely gone. A great tool and great service! The final price I paid was only slightly more than most companies quoted me just to run the camera down the line. read more

Kim made quick work of a reasonably difficult repair. There was a small water leak from a joint just before the shut-off for the house. And the configuration of the pipe in the area contained an elbow, so positioning replacement fittings seemed impossible. Further, it turns out the meter shut-off was a poor seal, so water kept trickling out of the cut pipe, which could make a proper sweat joint impossible! However, his experience and the right tool the job (he had these in-line crimp connectors) he was able to replace the leaky section, and with a new valve, in no time. For the wrong person, this job could have been a disaster leaving the home without water for days while waiting for the city to replace meter valve. Money well spent. And he's a pleasant and interesting person as well... read more

Kim did an awesome job, he normally does not work on sundays but made the exception for us. We had 2 leaks and he repaired both, I am glad I now have someone to count on for my plumbing needs! read more

After the city did some sort of "cleaning" of the main sewer line we had a back up. We called the city and they came out but said it "wasn't them"... sigh... it was a Friday night right before Christmas and all I could think was shelling out a bunch of money for snaking/flushing and possibly repairs at the holidays with company coming in just a week . I put out a few quote requests on yelp and got a few responses but Kim was quick and very detailed. He came the next morning, explained to my husband everything he saw on his camera and was super thorough. It takes a LOT to impress my husband and he was super impressed with Kim's work and how much information he provided. We would recommend him to anyone who needed any work done, he's defiantly a great plumber read more

My water softener was frozen during the cold because I forgot to turn it off when i was gone for vocation, when I got back there is no water.... So I called Kim and he came in the sameday, got my water back in next 30 minutes! Fast and reliable!! Will definitely recommend! read more

The valves under my kitchen sink was leaking and I called several places for quotes and availability. I got Kim on the phone and he gave a rough estimate. When he came over and checked everything, it was a loose connection so he tightened it and charged a very small fee. I really appreciate his honesty. He also advice me on getting to know where to turn off the water from the HOA in case a bigger problem occurred and the plumber can't turn off the water to fix it. Really great person and an awesome service. read more

Best plumbing experience in a lifetime. Less than 20 mts to receive a reply and in 2 hours Kim started yard drainage job that turned out to be more complex than I expected. 9 ft of roots bound up 3 inch drainage pipe. Fortunately Kim, the high tech plumber, had all the equipment (hydro jet, drain snake/cutter, rigid drain camera, etc) on his van and even with trenching and replacing some of the pipe, entire backyard drainage lines were flushed and everything put back in place, including clean-up so it did not appear any work was done. Best yard drainage in 15+ years, what a relief. Highly recommend. read more

Drain Control - Roots removed from drain pipe - Plumbing Near Me - Richmond, Texas

These guys came at the drop of a hat. I highly recommend this service - we used the hydro jet clean out and I can tell they actually care about doing a good job. Hire these guys. read more

Can not be happier!! with their services,honesty and professionalism.They did a wonderful job, do not look further this is the best plumbing company in town! read more

Excellent work! Very timely, professional and affordable. Kim did some drain work for me last week. I called him again this week, as the problem was persisting. Kim promptly returned and checked the the crawl space and found rotten drain lines. He explained everything to me and showed me pictures. Today, he repaired the drain and gave me credit for last week's work. He also gave me a year's warranty. read more

Called Kim at 5 , said he'd be here by six and he actually was on time ( rare for this type of service ) We have an older home with tree root issues in the main & get clogs every couple of years . These guys did a great job @ a very reasonable price. They were efficient, thorough & honest . A pleasant experience for an unpleasant situation. Will definitely use again & recommend to our neighbors & friends. read more

Kim is the best!! Very punctual, professional, and his hydro jetting cost is very competitive. He gets the job done quick and clean. I got a few other companies to provide an estimate and nobody is even close to Kim and they often need to check the site, talk to their boss and come back with a cost, then schedule another day for the job. Kim did the job 30mins after I reached out to him. Can't be happier with the results. read more