All pro provided me with top notch service! Transparent throughout the entire process. Specifically, JUSTIN, he is a worker bee, extremely professional and his customer service is A plus. I will definitely call him if I need future a/c service!! read more

Since writing my last review, Sheldon of All Pro Air contacted me and apologized for the misdiagnosis. This caught me off guard and I really appreciate that he reached out to me. In addition to the phone call, he also issued me a check for a refund. I stand by my stance that this company does have great customer service and I will definitely give them a second chance next time. They really do care about the customers and making them satisfied. read more

great service, fast, honest and reliable. Other companies said that the entire heating unit needed to be replaced for thousands of dollars. They diagnosed it and found that it was only a faulty ignition control box. read more

Super easy to deal with and had first available appointment out of the 5-6 companies I called. Arrive on time, diagnosed problem quickly and repaired right on the spot. Super friendly and professional service. Highly recommended! Thank you! read more

Justin did a great job fixing the heater He is polite, helpful and professional. punctual on time. I recommend All Pro Air. read more

After having several technicians from various companies in my home to fix my heaters, finally All Pro Air was able to fix my units. Everyone else wanted to replace my fairly new & efficient heaters. Not only did they fix them, they also did not charge me much. The difference is they knew how & what makes heaters work. Thank you so much All Pro Air. It's cold outside! read more

Called on Saturday morning. It being in the triple digits, and my AC had not been cooling very much so I need someone to come out same day. The person on the line was very friendly and professional. Made the appt and told me they would come out between 2-4 which I found was a reasonable window. Justin came out EARLY!!! He was there around 12:45. Awesome, right before the heat really started to hit hard. Looked at the unit, took his time to make the needed repairs and cleaned it thoroughly. Took him about 2 hours to finish. The techs use shoes, over their work shoes so they don't track in any dirt. Very thoughtful and professional of them. They did charge for the visit even though I got the service. He explained it was because it was the weekend. I actually didn't think this unreasonable all things considering. I will definitely be calling them in the future. read more

This company is amazing. THis should be the only HVAC company you ever use in the San Gabriel, Inland Empire area. They go above and beyond with their customer service, from the girls in the office to all of their employees. The owner stands behind his company and quality of service they provide. Our AC went out in the heat of summer and we needed a company to either fix it or tell us we needed a new one. Well, they sent someone out and he was a newly trained employee and a mistake was made. The owner didn't even have to talk to me to find out what happened. He called the next day and came out himself with another seasoned employee to take care of the issue. It turned out we needed a new AC. I believe we all make mistakes but its how we resolve them that makes the biggest difference. I was sooooo impressed by how this company handled everything that I had them install the new AC this past summer and will have them do all my future HVAC work. I also tell all my friends and family about their incredible service and the people who work for them. read more

Excellent service...very professional and trustworthy! Thanks for all the details you shared with listening to our needs and making it happen! read more

It was a complete surprise how this turned out. I was initially anxious hiring new company servicing our AC unit. This company is ran very well and organized. From the beginning to the end, everything was done very professionally and smoothly. Friendly office staff called me to confirm our appointment, a day before and on the day, an hour before, and told me Josh is on the way. Josh showed up in a very clean company van, wearing clean bright company shirt. He was very knowledgeable and personable. When he came inside of the house, he put a boot covers on his shoes! Excellent!! Within 15-20 min, he found a problem and fixed it with a reasonable price. He gave us a recommendation for future service. He explained very well and not pushy at all. He was very professional at all time. Transaction went smoothly also, he had a tablet and he scanned my credit card, he sent his copy of statement through email with future recommendation with a quote. We highly recommend this company. Also, thank you for getting me an appointment in two days during our heat wave. It was nice to have our AC unit fixed quickly.... read more

These guys are great. I had another company say I would have to REPLACE my AC cuz it couldn't be fixed. But All Pro was able to fix the problem and save me from a hot, sweaty summer cuz no way I could buy a new unit! read more

The A/C was not working in our rental property. I contacted All Pro Air via Yelp and they instantly responded stating they would be available to work on the air conditioner the next day. I was pleasantly surprised they would be available on such short notice, especially since the day they were coming out was July 3, which other businesses considered a holiday and were going to be closed. Fabian was our technician and he was very professional. He did run into difficulty trying to diagnose the problem with our unit, so he called two other technicians, Barry and Sheldon for assistance. They were able to locate the problem and had the unit fixed in a timely manner. The unit we have incorporates the zone system which is not commonly used. This is why it took some time to figure out the problem. If I ever need any A/C work done again, I will definitely call All Pro Air and request Fabian, Barry or Sheldon. They are conscientious about their work and the nicest gentlemen. Thank you for saving the day! read more

Great company!! We had them give us an estimate on a new HVAC system and ducts. Their estimator was totally professional and very thorough with his walk through. He didn't try to sell us on useless features or add ons and wasn't pushy at all. If you want a very fair and knowledgeable company then use All Pro Air. read more

Just wanted to add to my 12/8/18 review because I am so appreciative of All Pro's help and support when filing a claim with our insurance company to help defray the cost of the AC unit that they installed for us. As you may imagine when dealing with insurance, this was a long process. As a result, I spent a lot of time speaking with the technician Jervon as well as the manager Barry. They were both so kind and generous with their time and expertise in answering my questions and helping me to submit the documentation that I needed to get our claim approved. We were able to recoup a fair amount of the cost of the new system, and we have them to thank for that. Thank you so much All Pro Air Team! You rock! read more

My heater would not come on, so I looked on Yelp for reputable Heating and A/C Companies. I noticed that All Pro Air has all 5 star reviews. I decided to call All Pro Air, and was greeted by a young lady who was very nice. She told me that a technician would arrive at my house between 2:00-4:00 p.m. At 1:30 p.m. I got a call from the very nice lady advising me that the technician would be at my house in 20-30 minutes, and he was! Chris was our technician, who was very nice and professional. Within an hour, he had my heater working! Chris has a great personality. He answered all of my questions with a smile. Our experience with All Pro Air was great from start to finish. They are extremely helpful and professional. They have a customer for life, and we will refer friends and family. read more

Our heater was not working and All Pro was able to send someone out within 24 hours. We received friendly service from our technician, Justin. He was able to quickly identify and fix the problem. A few months we had them out for our AC too and received equally great service. I would highly recommend All Pro for all HVAC needs. read more

I can't say enough about these guys!!!! I recently purchased a fixer upper in Riverside and I had no air!! They came out, quoted me for my dream system and went ABOVE and BEYOND to put it in and make it what we wanted! From Jose and Dave, (sales team) to Jeff and Travis (installers) and even the owners Sheldon and Barry, they went over the top to get this system into the piece we are trying to make a home. It wasn't easy, but Jeff knows his crap and he made it happen! (He needs a raise, seriously awesome) and Travis is a great kid too! Jeff even painted a register to match the rest when they couldn't get what we had. Now THAT'S going the mile!!They were so patient with all the house threw at them (and nothing was easy or normal) and when it wasn't going the way we thought it would they had zero problem trying something else. I am. Mom, RN, business owner, I work nights and I am VERY meticulous and all I can say is WOW. Job well done! Thank you from the bottom of my heart for working with my schedule, being flexible, caring like your customers are family and making my forever home a lil more livable during renovations. You have my eternal gratitude!! read more

Our a/c stopped working and it was almost 100degrees outside and indoors was just as bad! It was about 5:30pm on a Monday and I went down a list and start calling everyone to see who was available. Everyone I called could not come until the following day or following week! All Pro Air was able to send someone same day and would be an additional charge for being after hours (which was fine). Chris arrived shortly after. I am very nosy and like to see work that is getting done. He showed us everything as he was opening our A/C unit and started pointing out the issues, which we could clearly see! After he fixed the wiring and some other stuff (dont remember name) it was time for the motor. Turns out it was so corroded (he showed us that too) the parts were badly stuck together. After trying for a looong time to take it apart we called it a night (he left at 10pm!). Luckily it was nice cool night and had windows open. He returned next day like he said he would (he had to get additional equipment once places were open in morning to take motor and blades apart) and fixed it!! We were determined to just buy a whole new A/C before he came. He was honest and reliable and saved us so much money by basically addressing the issue and fixing it and giving us some tips and how to maintain it. Other companies would of sold us a unit given how pushy we were about that at first and how our mind was made up to just get new one. So we really appreciate his honesty and work!! Will be using them for future a/c furnace needs! read more

I don't normally write reviews but needed to take a few moments to mention how happy I was to find All Pro. Had another company come out earlier in the week insisting that I must replace my system, which was going to cost almost $12,000. On Friday, Josh came out and was extremely professional and listened to my concerns. He explained to me all my options and related costs. By the time Josh finished the repairs I chose to have completed, my unit was pumping cool air through the house. I am so thankful to have found both All Pro and Josh, highly recommend them if you need AC work. My unit is older and I will certainly work with All Pro when it is time for a new one. Thanks again! read more

Called Lowe's and asked for a referral for an HVAC system in my house. They referred me to All Pro Air. The next day, a Saturday, we were visited by Steve Ibarra (of All-Pro) and Chris of Lowe's. This seemed like a nice touch to have Lowe's also come to our house for the consultation. Steve explained everything, he is very knowledgeable and also friendly. In fact he is more knowledgeable than perhaps all three of the other company people who came to also give us an estimate (all of them combined). Steve gave us several options on a new system. In the end, we accepted his proposal for a Lennox (Silver) system and an installation appointment was made for one week hence. This will be a huge improvement to the livability of our home and it's value when we go to sell. And all of this happened on the second hottest, and most humid day that Southern California has had in many years, July 7, 2018. It was 114 degrees outside. Thank you to Lowe's and also to the excellent work of Steve I. I recommend that (if possible) you ask for Steve when you need a consultation. read more

Professional, clean, on time, great service! Couldn't have asked for a better company to replace our ac unit. We'll be calling them to replace the other ones soon! Thanks all pro air! read more

I had A/C issues on a Saturday night (naturally), so I emailed All Pro right away after finding them here on Yelp. I got a call on Monday morning as I was driving to work and was told they could be there that day! My issue was thoroughly explained, including the fact that the problem part was actually optional. I was given the pros and cons of replacing the part and wasn't pressured one way or the other for the job. I opted to replace it, and the work was done within 20 minutes. Excellent! read more

All Pro Air is a great company! I called them to get an A/C installed, they came to my place of business within an hour to give a quote, the price was right, so i said ok, they installed the next day, they worked clean and neat, and gave me honest answers, i would recommend All Pro Air to every one i know. Kris V www.air-quality-smog.com read more

From the beginning the customer service was Awesome! I spoke to Tom and set up a free at home estimate, he called when he got there and was on the phone with me while looking around the attic letting me know what he saw. when he was done he sent me pictures to my cell phone and i received the estimate that same day. He followed up with me since the work wasnt something that could be done before we closed escrow. Once we did closed they were able to get out there the day after. The only reason i didnt give them 5 star rating is because our home is older home and has asbestos which All pro set that up with the abatement company they use (Sirris Abatment); at the time i thought Great! one less thing for me to worry about however i didnt think to ask who the abatement company before they did the work. Had i asked first I would of yelped them and saw all the bad reviews. Since we were not there when the abatement was done i have no idea if it was done properly and with all the bad review that abatement company has all i can do now is pray that they did it correctly. All Pro even came out a second time to complete the job (new vent grills) and a free maintenance service for the AC and Heater unit, no repairs there..thank goodness. Chris is the person that came the second time ( which we were there for this job) and he was awesome, he was thorough, on time and explained everything. read more

Had All Pro Air come out to us for the first time. They were professional and took the time to explain everything in detail to us. Justin was our amazing service guy! Definitely a fan! Great service! read more

Just to give a 5 stars review for All Pro Air, ask for Dustin the Technician?he works very good to fix your aircon unit,very patience hard working dedicated guy.Easy to talk,price is reasonable and honest.Look for Tricia in their office good customer service.Thank you for your good service.We are happy and satisfied. read more

We were in the market to replacement our aged AC/heating system. After checking the reviews of several local AC installers, we decided to contact All Pro Air via email through their website. The very next day we received a telephone from All Pro Air to schedule an in-house survey of our system requirements. Barry was right on time for our appointment. He explained our options very clearly and answered all of our questions. Based on the information we received from Barry and the research we had already performed, we chose to go with the Lennox XC25 system. The seer rating for this unit is an outstanding 25! We scheduled the install for the following week. Due to a prior cancellation, we received a call from All Pro Air wanting to know if we would like to start the installation a day early. Given the heat, we certainly took advantage of this opportunity. Justin and Jeff were the install crew. They were extremely professional, courteous and clean. The install took a little under 2 days as we completely changed out our ducting as well. The Lennox XC25 is extremely energy efficient. The thermostat has some incredible options to get just the right cooling and heating environment. And by the way, Sheldon, who did the cooling calculations for our system decided that we needed an additional vent in our living room. They installed that at no extra cost to us. What a difference that made in our living room! Overall, we are extremely pleased with the work that was performed by All Pro Air. We would readily recommend them to anyone who has a need for an Air Conditioning and Heating specialist. This company will go above and beyond to provide you with the information you need and the support you need to either install a new system or maintain your existing system. Thank you all very much for a job well done. read more

We called this company to get another opinion about our 1988 heating/cooling unit, which reportedly had a hazardous heat exchanger and had been red tagged. We had been told the part was available by another company, but according to this company, there was no new part but perhaps the other company was referring to a rebuilt, etc., They were not recommending that. The young man who did the checking was very detailed in his work. We had several companies check the unit and this service repair person was personable and did a better inspection than the other companies. All-Pros followup and offer on a new unit was within range of other bids but offered a better Lennox unit. As a consumer, we did our review work on line so we had educated ourselves about the process. If we need service again, we would definitely give this company a call. The bids we obtained all have different quirks, so we are not resolved yet about a new heating and air unit. read more

Excellent service. Honest guys who offered me options when I purchased my new a/c unit but didn't try to "sell" me a bunch of stuff. I didn't want the top of the line unit and they were absolutely fine and talked to me all about the unit I chose. Very professional guys and got the job done fast. Thank you All Pro! read more

Excellent timely service! Reasonable price. Dustin was conscientious,personable and really knew what he was doing! Highly recommend!!!

Thanks to Brian my sales rep. and his great team of workers, I have a most efficient new heat unit, A/C and new clean ducts. My new house was in desperate need of an updated system, and these guys installed it in one day. I'm so comfortable with this quiet unit and all even heat throughout all of the rooms, as my house is quite large. The teams of JUSTIN (INSTALLER), GEORGE, SALVADOR, JEFF AND JUSTIN (TECH.) are most efficient, polite and a great crew to work in your home. They explained how this all electric system works and fixed many things that were not done correctly with the old system. I am thrilled with this companies service. read more

I needed a new central heating and air system. All Pro came out and gave me a fair price, beat all the other estimates , they worked quickly and cleanly. I would recommend them for anyone who needs a repair or a new system. Only took 4 hours to replace thew hole system. read more

This company seriously exceeded my expectations! We were previously going to go with a different company and then i read the reviews on this one and immediately called them up. They came down in almost an hour, gave me a quote and a thurough explanation of what needed to be done. The reviews are not lies! these guys are professionals, they know what they are going down to the T. They seriously care about their customers and strive for their complete satisfaction. i don't think we will ever call anyone else for our AC/Heating needs. These guys are great and the new AC system looks beyond perfect. Fast.. Reasonably Priced... and overall GREAT customer service. Thanks All Air Pro... Special thanks to Sheldon and Barry, you guys are awesome. read more

Long story short, my home warranty chose a not so reliable company to repair my AC unit. I told them that I was not comfortable with their selection, looked for a better company and found AllPro here on Yelp. They were prompt, courteous and very fast in getting the parts replaced. read more

I couldn't ask for a more professional experience. Very dependable, arrived on time, and fixed my 10 year old air conditioner and made it colder than when it was new. Everything was well explained and I was given various options for replacement parts. Highly recommended. read more

Wonderful service! We could not be more pleased with All Pro Air. Our heat was not working and we called and they came out right away. They diagnosed the problem accurately, repaired it and our heat is back working. Barry and Dustin, our technicians were professional, honest, hardworking, and very knowledgeable. We highly recommend using them for all of your heating and air conditioning needs! Great pricing as well! read more

I've used them 2 times. The second time there was a little hiccup, but they absolutely bent over backwards to make it right. In my estimation the lengths a company goes to fix a mistake says more about them than their everyday customer service. I'll definitely continue using them for my AC needs. read more

I went with All Pro Air based on the the reviews. I can see why there wasn't a negative comment to be found. They answered the phone immediately and were able to come out right away. The tech was professional. He found and fixed the problem fast. Price was fair. Everything your looking for when you just want cool air in the summer heat. Great company. read more

My sister recommended All Pro Air to us after she had a great service experience with them and since then we have called on them a couple of times since for our home & a rental. We are very pleased with them and will not hesitate to recommend them to family & friends. Honest, quick and very fairly priced. They arrive on time, determine the problem, quote the price to fix and get it done. Awesome! read more

I called in the morning and got a same day appointment. Technician was thorough and clean and fixed the problem the same day. From start to finish, everything was done smoothly and professionally. Outstanding customer service! read more