Jeremy was a champ and didn't give up until all "visitors" were located and removed. We thought it…read morewas a single squirrel in our chimney, but it turned out to be a mama raccoon which escaped but left two newborn babies that he helped locate & extract, repairing the brick around the fireplace that had to be removed to reach the second baby. So glad he came quickly when they were still in good health. Kudos to him for taking them to an animal rescue location. Above and beyond!

I recently requested pest control services for squirrels in my attic, and I was extremely impressed…read morewith the experience. I submitted a service request and received an immediate response. The professionals arrived the same day, provided thorough service, and took the time to explain everything clearly. They also pointed out a few other issues they noticed around my home and offered helpful suggestions without being pushy. Their promptness, professionalism, and attention to detail made the whole process smooth and stress-free. Highly recommend!

They have come to spray my parents house many times. They do amazing work. Highly recommend!! Very…read moreprofessional and knowledgeable.

Competitive pricing, friendly team, and easy booking - so happy we hired Green Balance for our pest…read morecontrol needs. The service technician (Jesse) was knowledgeable, friendly, and so patient listening to my concerns with my dog barking at him non-stop. I'm confident he covered us well and that we'll be pest free until our next treatment. Kudos to a business and team that does it right!

We've had 2 appointments and both have been disappointing to say the least…read more 1st one was late. Scheduled for 8:30 and at 11:30 still wasn't there. 2nd one (you have to remember to call and book) came at the very last minute of the window of time. She wasn't here 20 minutes, and part of the service is de webbing. The whole back porch roof is full of webs and eggs. Our appt was Friday and it is currently Monday. Anyways, I'm cancelling. Don't waste your time.

Bait and switch!!! You try to cancel and they send a phantom bill months later…read more You're better off going to Terminix.

Great Service. MR. Benjamin arrived on time, was professional, and checked the house carefully…read more Highly recommend.

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Nathan was great, timely and professionally. I enjoyed his service…read more I am requesting him for my monthly service

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

James Chavez is excellent!!! He throughly checks all areas and provides insight snd takes…read moresuggestions. I am very pleased!

ABSOLUTELY TERRIBLE EXPERIENCE. Robert Holmes was the inspector who gave the quote, and the pricing…read morewas completely dishonest. I was massively overcharged for work that was not properly explained or quoted upfront. To make things even worse, the actual work was done horribly. My backyard is completely destroyed with open holes, badly installed items, and an overall careless mess left behind. I wish I could post pictures here.. working on canceling this and getting my refund. DO NOT let anyone from this branch come to your house unless you want to deal with overpriced, sloppy, and unprofessional work. This company should be ashamed of the quality of service they provide.

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

Great help, Came out and cleared the problem promptly. Good rates and customer experience.read more

We called Rene late on Saturday because the house we rent had squirrels getting into the attic. I'm…read morenot kidding when I say he was at our house and in the attic within thirty minutes. As he walking up, he saw the issues immediately. The very next morning, he had someone here installing cameras, one way doors and sealing the roof. Within 48 hours, we were able to catch multiple squirrels getting into the attic in several different areas we didn't know about. He has been constantly updating us with what he is catching on the cameras and is coming to seal the other holes we found tomorrow. He even gave us a very competitive and comprehensive quote that we sent to the landlord for additional work (hopefully the take him up on it). We cannot recommend RP enough. Thank you so much!

Rene with RP Rodent is AMAZING! I found him and contacted him after dealing with mice in our…read morekitchen and attic. He came out and inspected our house and offered a fair all in one priced package to trap, remove and seal the entire exterior of my 60+ year old house. He came out on several occasions and we were able to successfully trap 4 mice. He sealed all entry points and tracked the activity in the attic. After we stopped trapping them and noticing any activity, he came out and sanitized our entire home and attic space. He guarantees his work, so if there somehow is a rodent that sneaks into our space in the next year, he will come back out and help again! He is communicative, professional and reasonable. He is honest and hardworking! Finding him has been such a stress reliever for me and my family, we now live in a rodent free and sealed house!!! Thank you, Rene!