This was an AWFUL experience! I booked a 60 minute massage online. Walked in and the first words out of the woman's mouth when I walked in were, "Do you need to go to the bathroom?" Not "Hi, do you have an appointment?" Not "What's your name and let's get you checked in?" In fact, she never did ask me any of that. Just pointed me to the restroom and pointed to the door I was supposed to go. She never asked my name or told me hers. Within one MINUTE of her beginning the massage, I realized I had made a mistake and thought, "I assumed this business uses *licensed* massage therapists, but I fear I was wrong." By minute two, the woman climbed on the table and STOOD ON ME! No heads up about that. While I was still in shock at a grown woman standing on me, she got down on her knees - hands and knees digging into my body. At no point was this "relaxation massage" ever relaxing. I got the massage this afternoon and have spotted one bruise so far. I will not be surprised to find more. It was rough from start to finish and I left feeling in more pain than when I walked through the door. Most QUALIFIED masseuses will begin with some questions (whether that's online, by filling out a form upon arrival, introductory conversation, or some combination thereof). Not this lady. She didn't ask, "Are you pregnant? Do you have any injuries I should be aware of or work around? What level of intensity would you like? What is your goal with this massage?" Nor did she explain anything in advance. She didn't say, "I'll be climbing on your back, pounding your feet, using hot stones that may burn you, and leaving the room without explanation a couple times." She said not a single word to me the entire time. No check-ins. And when she left the room? Left the door open. One time it was to pop her head out and tell a man who'd just come in the building to take a seat. Didn't even apologize for that disruption when she came back. I cannot emphasize the lack of SKILL and PROFESSIONALISM enough. I will be leaving reviews everywhere I can think of to try to save others the experience and I am looking at all avenues to file a formal complaint about this business. Worst massage of my life - their unlicensed staff and rough "techniques" are an injury waiting to happen. Please go elsewhere!! read more