Its an amazing place to disconnect from the world and realign with your inner self and meditateread more

This place has taken quite a fall from the standard that I was used to. From a cute and charming…read moreretreat of tranquility, to a pump and dump business with no consideration for the client. We had a float appointment that was from 8-9pm. We were taken to our room and dropped off, with no relative instructions. This was fine, as we know the drill. Shower, get in, relax, music will fade away, then music will come on when the float is over, lights with follow after. During our float there were constant interruptions of loud sounds. Whether it was people cleaning or moving equipment, loud commotions in the hallways. Seemingly every few minutes there was a new distraction interrupting our peace. In a place that is supposed to be about tranquility and mindfulness it felt very much like no one cared about such goals. During our float the water jets turned on, thus creating even more distractions and in comfortability. Well before this time my wife had just been sitting up hoping for the experience to be over, as it was impossible to relax under the conditions. We both had been thinking "the time has to be up" but neither wanted to interrupt the other's possible rest. We finally hear 3 loud bangs on our door, and call out to see who it was... no response. We immediately get out of the float... check our phones, it's 9:50!! Yes, almost 1 hour AFTER our appointment was set to end. In an essential bathtub, with no clocks, no phone, complete darkness, and no concept of time... why are we FINALLY getting summoned? We rush to shower and get out - both of us telling each other how awful the experience was. As my wife went to the restroom I went to the "quiet area" where usually you can get refreshments and come back to. I was "greeted" by a staff member who simply said, "I'll be in here if you need anything" and that was it. No inquiry on how the experience was, no friendly welcoming back to the outside world. Just a cold response from a seemingly bothered employee. I told said employee no music, lights, or anything came on to wake us and why that would happen? They simply said "it should have" When I asked about a refund; said employee said they can't do anything and I asked who I could speak with. They said their boss couldn't be contacted because "they're asleep because they have kids." As parents I don't understand this response, and almost an insult. This employee made us feel as if we were an issue. I offered to pay for the massage chairs since they were up to standards, but not the floats since essentially we were "held" in there almost an hour late with constant loud noises interrupting us. I've sent a FaceBook message to the company, as well as multiple emails to the supplied correspondence for "management" this will be two weeks from the experience and not one iota of response. I've called the location and asked for management and have been told they'll "write a note for management" We've spent money there many times, sent friends and family to this company, all to be disrespected and ignored. I will not be back to this establishment as it's no longer the considerate thoughtful business I once knew. It's a money grab with no possible way to have issues or poor experiences heard or rectified. The lack of response of management tells me they're happy with any experience a client has as long as they have you money, and don't have any desire to be accountable for their staff's mistakes. I'm writing this review after letting them know I'm writing it, so it won't be a surprise. If they're willing to respond to this, which I doubt, it will only prove that they care more about public optics than actual care for their customers. I hope this review reaches many as an authentic representation of my experience, and when it's read elicits even more scathing reactions than I'm capable of producing.

When they say, deep tissue, they mean deep tissue. Be prepared. They will walk on your back and dig…read moretheir heels between your shoulder blades, stretching your back, from the base of your neck, to the bottom of your spine at your lower back with their legs!!! I have never felt so refreshed from a massage. They are very friendly and welcoming. Breathe deep!!!

Professional, clean, and comfortable! Especially the deep organization and walking on my back make…read moreme feel completely refreshed!

Wonderful massage! Great personalities so loving and gracious! Will absolutely be coming back here!…read morePrices were awesome as well!

So I got off of work (Honda plant in Marysville) early and wanted to do a little self care and I'm…read moreso glad I did! This is a little hidden gem on sawmill! So when I walked in I was greeted with a soft hello and asked what brings me in today and followed with the menu. Mr David escorted me to a room when I had to change into a shorts set and the message began. I did a hour message for $65! Not bad at all and it came with hot stones! When I say I fell asleep baby I was out cold I didn't even realize I went to sleep! The soft music playing and the just being a peace. I really needed a moment away and to get that moment meant a lot to me. I will definitely be back offer for my self care day!! Come and check all of their services out and tell me what you think! Did you fall asleep also?! lol

Took my wife here for a foot massage and we had a great experience. The atmosphere was very…read morerelaxing, and the customer service was friendly and welcoming. Definitely a nice place to unwind and relax. We'll be coming back!

I made a reservation online. I reserved a 60 minute massage and 30 minute reflexology. When I…read morearrived a massuese popped in from the back. She didn't really look up my reservation just brought me back to a room and told me to get on the table. I was unsure of the process but went with the flow. My massuese was thorough. Beware that you may get a massage with multiple body parts. She used her feet, her legs, forearms, and climbed on the table multiple times. We ended up only doing an hour but it was plenty. I went home and ended up taking a two hour nap. I was relaxed and exhausted. They were busy, at least 5 other patrons walked in during the hour while I was there.

Lucy is the best!!! Highly recommended! She's very attentive and sweet. Relaxing atmosphere,…read morecalming music, and very clean.

This place is phenomenal! They will consistently check in with you. The inside is beautiful and…read morerelaxing. I brought my friend for her first massage and she is now a convert! I was having really bad back spasms from travel and my masseuse did an amazing job. I feel so much better. 10/10!

Emma is very professional and thoughtful masseuse... I would go to her every time. just saying hope…read moreshe stays...

I received a coupon for one free sauna session. I needed to beat the winter blues and booked my…read moreappointment right away. I was able to get in the next day with no trouble. As I was leaving the house to go to my appointment, I was called by a staff member who informed me that their systems were down and I needed to reschedule. I chose the next day. Upon my arrival I was kindly greeted by Kylie who checked me in. After completing a few pages of paperwork, I was given a brief tour of the facility and directed to my sauna. It was a very relaxing session and I highly recommend to those needing a good detox. After my session, I showered and changed and Kylie informed me that I had another free session due to the unexpected cancelation. Overall, this facility is so clean, calm, and welcoming. I highly recommend.

I had a great visit at Thrive Lori gave me the most relaxing massage I will see her again. My sis…read moreand I went and enjoyed the light treatment also . The staff is friendly and professional. This place is calming and relaxing you have to try it!

Got off a flight from LA to C-bus and drove right to Happy Feet. Met the owner and she was warm and…read morewelcoming. Fit me in the schedule and I left floating! Clean and professional. Hidden gem of Columbus. Book with confidence and you won't be disappointed.

I visited this establishment a couple of years ago and had a great experience. I returned a few…read moreweeks ago and had a very horrible experience. I wrote a letter to the company and never received a response. This is no longer a safe place for women.