From the moment I stepped through the doors, I felt like I'd been transported into a sanctuary of calm. The atmosphere was serene, the staff greeted me with genuine warmth, and every detail--from the soothing music to the subtle aromatherapy--set the tone for pure relaxation. I enjoyed a massage that was nothing short of incredible. The therapist was attentive, intuitive, and highly skilled, focusing on every area that needed care without me even having to say a word. I walked in tense and left feeling lighter, refreshed, and completely renewed. read more

My sister and I came to Panacea Luxury Spa from out of town for a mom's weekend away, celebrating our birthdays this past weekend. I called in September 2025 to get our services booked (tried to get something earlier but they didn't have availability for a couples massage until December - we wanted to do a massage together) Upon arrival we were greeted by super friendly employees who helped us finish our paperwork (we had multiple services and had to do the same paperwork for each service we signed up for and didn't realize it). After paperwork we were taken on the grand tour and then taken to the locker area where we changed into robes and sandals before our day started. The locker area was very small and LOTS of people. We started with manicures and pedicures and my technician Aryn was INCREDIBLE!! So kind and so fun to chat with and get to know! Following our mani/pedi we enjoyed the amenities - where we did the sauna, cold plunge pool, whirl pool, eucalyptus steam room, and enjoyed ourselves in the quiet area. The amenities were amazing but definitely small for the amount of people they booked services for. The pool area was VERY slick and I felt like most of the time if you couldn't find the workers for a drink refill or question you could find them squeegeeing the floors to prevent them from being so slick. After our 2 hour break between services we were ready for our couples (aka friends) massage. However when I was called back my sister was not brought back with me. We said we thought it was the couples massage to which Robert (the therapist) responded, "are you guys a couple?" It made for a very uncomfortable situation and feeling to start my massage experience. He then explained the 2 couples massage rooms were booked and there was no way to accommodate. That was completely fine but we had ZERO idea prior to that moment. Upon checking out we also learned that the complimentary beverage for each of us was also not granted since we didn't have a couples massage - I tried explaining that I booked the couples massage and was expecting that and the free drink and the person checking me out just replied with "you are expected to pay for services and drinks in which you receive" and then repeated all the things I was being charged for. I was simply trying to understand why we didn't get the services we initially booked and she must have not understood or cared to understand. Overall it was a beautiful spa and I can assure you, you won't find another like it - however for the price paid, time I waited from booking to getting the services and then not receiving the services nor the free drink like I booked was really off putting & disappointing when I paid over $450 for this experience. read more

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Panacea is one of my favorite spaces. I've been there twice now. I love their amenities. My first visit I received a facial and it was great. My second visit, I got a body wrap, a mini facial, and purchased skin care products. I love it here! The space is beautiful and more importantly, peaceful. read more

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Why aren't other spas doing this?? The whole experience was perfection. The amenities before and after my massage were exactly as pictured- stunning space, and loved the extra time to get in and stay in a relaxed mindset. Definitely will be coming back here for all massages moving forward! read more

I am going with four stars because I really enjoyed the service I had done, but the spa itself was a mixed bag for me. Overall, I did not think it qualified as a luxurious experience. Positives: Massage therapy service was excellent. Treatments rooms are large and comfortable. Enjoyed the fresh fruit. Nice touch. Sauna was truly hot - perfect temperature. Eucalyptus steam room. Negatives: People using their phones everywhere. "No phone use" rule not enforced at all. Womens locker room was tiny, with no real changing area and no privacy. Very crowded on a weekday and waits for bathrooms, etc. More people at one time than they really have space for...so not very relaxing. read more

Wow! This is what you imagine when you say day spa. First they give you HEATED slippers and it's the best entrance possible. They have beautiful facilities including a Himalayan salt room, steam room, hot tub and cold plunge. I had a massage and that lady put me in a coma! This definitely raised my standards and I'm grateful haha. read more

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My husband and I spent $650 at Panacea on Tuesday, getting 2-hour massages and attempting to have a spa day as a minimoon treat right after our wedding. The power went out right as we were checking in and remained down for the first hour and a half we were there -- the steam room didn't work, the jets on the hot tub didn't work, the sauna didn't work, there was no power in the building. The power came back on halfway through our massages. Afterward, we had only an hour until close, which means we really only had about 30 minutes to use the amenities before we needed to shower and get ready to leave so the employees could clean up and go home. A business that cares about customer service and client satisfaction would try to remedy this situation by offering complimentary day passes so we could return to get our money's worth of a spa day. Honestly, I fully expected that -- thought it was a no-brainer. Several employees told me that sounded reasonable and could probably happen, and one handed me a card to call the manager. When I called her, she refused to issue us any sort of complimentary or even discounted anything. I'm honestly shocked. Not only is this weirdly stingy and poor customer service; it's also a bad sales tactic. You had locals who would've returned to your spa and recommended it to others (in fact, it wasn't my first visit), but now you've stiffed us, lost repeat customers, and gotten this blunt review. UPDATE: The Director of Spa Operations just called me and doubled down, saying we could've been enjoying the COLD PLUNGE for the first HOUR AND A HALF we were there without power. LOL the cold plunge was freezing -- not a place to steep and relax. The management of this place gets zero stars. We won't be back. read more

Finally able to get a couples's massage at Panacea Luxury Spa, which is the sort of day spa we were hoping would open in Columbus. There is a co-ed wet area with a steam room, hot tub, plunge pool, and a very nice dry sauna in each locker room. All of your typical salon services are available, as well as not-so-typical hyperbaric oxygen chamber. They have a few small areas to lounge on swings or in chairs, and also a spacious rooftop patio (not connected to the spa lounge area, which forces you to walk through the retail/ check-in area in a robe). It is definitely pricy, but it's the sort of place we have traveled to for similar amenities. The staff seems a little inexperienced, check-in was clunky, and the cocktails we ordered were meh (no café or food), but we switched out to wine and cider. The space is whimsical and modern. We left our massages in a very good way! We'll definitely go back. read more

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We held my daughters wedding shower in October 2025 and the event area was so perfect. Kendall was wonderful helping me to plan the event and gave great recommendations. The space was just the right size and beautiful. Several shower guests told us that it was the best bridal shower they had ever been too. After scheduling the shower, I brought my daughters and a friend to Panacea for happy hour. This is our very favorite happy hour location. Sadly Happy Hour is only offered in the warmer months in order to take advantage of the patio (which is exquisite, BTW). But hopefully they would consider happy hour during the winter as well (hint, hint). read more

Definitely a 5 star experience here! Came in for a Rasul Mud Couples Massage and the entire experience was incredible. We were greeted with a complimentary glass of champagne to celebrate their 1 year anniversary. The inside has a little boutique and bar that you can browse. The staff takes you around and gives you a tour and overview of the policy's. We were able to utilize the amenities before the massage and after (they ask you to limit your use to 2 hours total). The massage itself was incredible. The first 30 minutes was the Rasul Mud, and then we upgraded to the firm pressure massage which was 60 minutes. The massage therapists were incredible and very attentive. After the massage we utilized the amenities; the Eucalyptus Steam Room was without a doubt our favorite, with the hot tub and cold plunge pool right behind it. I am glad we booked a morning appointment as it was much less busy when we arrived. Around 1 pm it started to get busy and space is definitely limited in the locker room and amenity areas. With increased people comes increased noise, and there didn't really seem to be anyone enforcing the "please keep noise to a minimum". Overall, an incredible experience. You pay for exactly what you get, and this was worth every penny. We will certainly be back! read more

Panacea Luxury Spa - Waxing Near Me - Columbus, Ohio

A lovely spa for a special event or indulgent treat but I don't see it replacing my regular place for mani/pedis. No massage chairs and the water to the foot basin was lukewarm - apparently not unusual at busy times. The amenities are terrific but expensive, co-ed and smallish at busy times. read more

I had a wonderful experience at Panacea. I've been wanting to try their amenities. I've been to a spa similar to this (much bigger) in New York & was excited to read there was one in town! I was warmly greeted and given a tour around the spa. I started my day with a firm pressure massage- it was incredible and very relaxing! I used the sauna, steam room, hydrotherapy pool & relaxation lounge. The relaxation swings were my favorite. You get 2 hours to use the amenities with a paid service over $100. I can't wait to come back! read more

Panacea Luxury Spa - Relaxation swings - Waxing Near Me - Columbus, Ohio

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This might be the best place on earth. Such a relaxing environment, amazing staff and all around good vibes. I have been twice and both times were fantastic. I loved my massages and the amenities are so amazing. Be brave and hop in the ice bath! read more

I had the best facial with Taylor at Panacea Spa! She helped clear up my congestion and milia, and tailored everything perfectly to my skin's needs. My face felt so smooth afterward -- and the next day, my makeup went on flawlessly. I was still glowing! I always make a point to visit her when I'm in town for work. Highly recommend her for facials and dermaplaning! read more

First of all, this place is heavenly. You enter through an adorable little boutique with clothes, swimsuits, home goods, spa things, trinkets etc. After you check in, they bring you into the spa where you remove your shoes and are given warmed (!) slides. They give you a quick tour before your service. First they take you through the locker rooms, which contain rainfall showers and Himalayan salt rooms that are warmed. Then through the hydrotherapy room that has a hot tub, a cold plunge and a steam room. And finally into the relaxation room, where you will wait for your appointment after you change into your robe. Everything is beautiful, clean and just lovely. I had an hour and a half Swedish massage with Kaylee. She was very friendly and did an amazing job. She found all of the knots in my back and worked them all out. Afterwards I did the hyperbaric oxygen therapy and it was interesting. It's not so much a relaxing spa experience but I did it for the health benefits. This would be an amazing place to go with your girlfriends or family members. With all of the amenities, it would just be a great place to hang out and catch up before or after you get your services done. I can see myself going to this place regularly because it's just really amazing all the way around. read more

This spa is hands down the best I've ever been to! I absolutely love it for massages and pedicures. This location is perfect for disconnecting from the world and truly indulging in self-care. Yesterday, I had a pedicure from Aryn, and both nail technicians were incredibly friendly and made the experience so wonderful. Thank you so much! I can't wait to return! read more

As soon as I heard about this new luxury spa I knew I had to check it out. I don't get massages often, and I like to focus on neck and shoulders. I figured a 30 min focus massage would fit my needs and allow me to check this place out. My first suggestion is I would prefer the option to book the massage online for next available provider by gender. Many other spas use this option, and some people want the first available appointment but are only comfortable if a male or female is their massage therapist. Otherwise booking online was quite easy. I was aware when I booked that my 30min massage did not qualify for use of the amenities such as the plunge pools. I still assumed I would get a robe and locker and relaxation waiting room, however that was not the case. I was still able to access an outdoor space and the bar and shop area though. I was also given a small water while I waited. I waited in a chair next to the check in desk and just outside the spa door until called back. I traded my shoes for slippers (more like rubber slides) and they were warmed! A nice touch. And then carried my shoes and purse with me into the massage room. My massage therapist was Mitch, and he was professional and had some good techniques. I was happy with my massage service. Overall this place is beautiful and has so many spaces! I think that I will definitely have to come back for a service over $100 that qualifies for the use of amenities, or maybe even just buy an amenities pass . The area is still under construction, but once it's finished this area will be so nice. read more

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Amazing services, so relaxing, and overall a great experience! Love the amenities and services. Highly recommend!

Came here for the connections couple massage and the entire experience was so wonderful. Upon arrival, we were greeted and given robes and warmed slippers. We were given a brief tour of the space and then were able to relax before our couples massage. Jared and Britney were kind, professional, and very experienced massage therapists. After our massage we enjoyed utilizing the other amenities including the eucalyptus steam room, cold plunge pool, hot tub, and sauna. It was a great experience. read more

Absolutely amazing experience! The amenities sets them a part from all the other "day spas". The eucalyptus steam room, sauna, hot tub and cold punge pool were beyond my expectations!! read more

My prenatal massage on Monday with Abby was out of this world! She was very accommodating, knowledgeable, and made sure I felt comfortable the entire time. 10/10 recommend this spa! read more

I've visited this spa twice with two different friends. Each time was simply amazing. The foot facial is such a relaxing and cozy experience. The amenities are such an incredible value. The cocktails are delicious. The service is top notch. The facilities are well maintained and clean. Ahhhhhh I just love this place! read more

Yes. Yes. Yes. Everyone needs to have a massage at Panacea because the experience is truly unbelievable. The amenities included in your session are amazing! I have never done something like this, and not in Cbus. When you book a service over $100, you get to use their amenities. These included a gender specific sauna, hot tub, cold plunge, eucalyptus steam room, relaxation room with swings, and outdoor patio (was too cold for us to use). You're given a robe and slides, and can come two hours before or two hours after your appointment to use everything. I loved it all! It was fun getting to meet the others who were doing the same and most were with someone celebrating. Good energy. I do wish the phones away vibe was preached more. Everyone is in their swimsuits, and in the locker rooms, people are changing. The sauna for the women's is in the locker room, and also has clear window. So anyone can look in and out. At times, this felt awkward. Like we were watching from an enclosure. But I did not appreciate the woman next to me who was on her phone is the sauna for around 30 minutes. No one said anything to her, and I felt it was rude to everyone else. The phone rule was also ignored while guests/influencers took videos using the amenities. I understand it's hard to monitor that, but when the workers walk by to replace towels and clean, maybe they could say something? Anyways - the space is absolutely gorgeous and I've already booked an appointment for my anniversary. This is such a fun experience for couples, friends, bachelorettes, and mother daughter. read more

"Amazing, what went well?"........ALL OF IT, all of it was exceptional. From the meet and greet with warm robes and slippers, to the Rasul Mud Ritual and 60 min. massage. The amenities are top notch and the vibe is inviting..not stuffy, which was nice. Well worth the spend! read more

Best deep tissue massage of my life from Jarrod! He made sure to fully understand my focus areas and was really good about adjusting the amount of pressure he used based on what I asked for. He seemed to have a really good understanding of the muscles and knew where to focus to get the best results! read more

There were many amenities including with the services. The couple massage was relaxing. Overall the entire place was relaxing and helped decompress from the busy world. read more

From the moment you arrive, you will feel an amazing, calm energy. The staff is kind, professional and knowledgeable.

This is my second time. I've been here twice, just using the amenities pass. It's so relaxing and love the drinks. The staff is really nice. Would recommend getting the earlier pass as the afternoon- lots of hair in the showers from other guest. read more

This is an incredible experience for relaxation and calm. Beautiful inside and incredibly clean,professional. My time was well spent.