It's rare for me to post reviews. But for this one, I need to give credit and praise where it's…read moredue. Joe started maintaining my pool in 2025 and I decided this year to have him open the pool. I've always had the builders open the pool which consisted of removing the cover, dumping chemicals and starting the pool filter. Well here comes Joe The Pool Guy! In addition to the above services, Joe also vacuums, brushes and skims the pool!! This is the first time my pool has looked amazing on opening day! For any pool service, Joe should definitely be your pool guy!

Hired them to close my pool, spa, and swim jet. sent photos in advance. They tried to close the jet…read moreand spa without plugging any of the lines!!! If I had left it as they closed it, my entire pool would have been ruined when I tried to open it!!! I confirmed several times that it was closed properly. Thank god my pool builder is so detail oriented. He stopped by to check the closing and was like OMG! They did not plug a single line.... do not hire unless you want to have to build a new pool after they come.

We've been using On Time Pools over the past 6 years. They are professional, knowledgeable,…read moreextremely responsive, and always go above and beyond. We are a first time pool owner, and whenever we've had questions or needed help, Mike and his team have been quick to respond and accommodating in finding the best solution. It's really not easy to find that kind of service these days, and we're grateful to have found them. We highly recommend them to anyone looking for reliable, top-notch pool service.

Mike arrived to find a leak in my above ground pool with his assistant. The phone quote was $175.00…read morein Nassau County. although they were friendly. Mike took off his pants and jump in my pool in his underwear. i pretended not to be shocked. then he asked for a towel. I started but didn't tell him to leave because the assistant was trying to help. Once finished he said $225. I reiterated the phone quote $175.00. I ended paying $200.00 . this morning I found the patch floating in the pool. I am back to where i started. I won't be calling him back. what a waste of money. Beware. not gonna bother to call him back.

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

This company is super high quality. Not only are they excellent in customer service but also they…read moreare knowledgable polite, honest and they go the extra mile. Serviceman Joe was SPOT ON!!! Great company and I highly recommend them. Sincerely, Kevin B. Dorlon

Used the store for chemicals for years always good never had a problem. Call them to the house to…read morefix a pool problem, they were very expensive won't come without you giving your credit card on file overcharge you for a visit the pool technician was rude. Couldn't be bothered. Did didn't want to stay for two minutes after charging me $300 an hour. They they sell you the most expensive job turned out that wasn't even the problem. Such a waste of money poor service, poor attitudes. I would never recommend having them do any service on your Pool. It'll be very expensive and not even properly diagnosed and fixed they just start charging you to replace things one by one. If I could leave zero stars, I would.

I've known the family since they were C&M pools located in Roselle Park…read more Never have known a more reasonably priced, helpful, and respectful team of professionals, and even followed them when they moved to Kenilworth! I would recommend them to family and friends. They are a decent family business.

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!