Unfortunately for me I've been here often! My pets seem to love the vet and this place always goes…read moreabove and beyond. All the vets are very knowledgeable and kind and I'm happy to see that there's a very low turnover rate. We've been seen by all of them and they are truly a great team.

I brought my 10 year old springer spaniel in crisis to this clinic on a Saturday. I was quoted a…read moreprice of $900 and when I checked out it was $1200. I was given antibiotics for $130 that was impossible to give to him unless I held him like a baby and tried to pry his mouth open. The vet didn't know how to take his temperature. There was feces all over his rear. I asked for a different antibiotic and they refused to help any further.

Five years ago we needed to find a mobile vet for our pup who would have a seizure (really!) just…read morewalking into a vet office. Enter Twin Pines Animal Clinic and Dr. Hardy. Our dog (now 13) is still nervous, but by the end of the home visit acts like she's found her new best friend. Dr. Hardy's explanations are excellent, and the team is quick, efficient, but never rushed. Highly recommended!

We had a very sick pregnant sheep (Ariana) that was in a lot of pain and distress. Despite not…read morebeing a client--they not only gave me help and advice, but squeezed in an appointment to tend to my sheep between surgeries. They were so helpful and kind. Airana ultimately didn't make it but the Dr. did a c-section and was able to save 1 lamb. I was so worried about the bill--but it had to be done. To my surprise, the bill was very reasonable for all that they did. Highly recommend this animal hospital!

I can't say enough about the incredible team at this clinic. The doctors take the time to truly…read morelisten, explain everything with patience and care, and treat your animals like their own. The staff greets you by name, remembers your pets, and makes every visit feel like family. We've tried other clinics over the years, but nothing compares. This place has our hearts -- and our complete trust.

First of all, I'm concerned about the actual amount of time Dr.Raja spends in the room with my…read moresenior dog that has chronic diseases. He looked at her gums for less than 2 mins total. The quality of service for such a short exam is an awful experience. He missed vital points to inform me of important changes that were occurring in my dog! She should have had all of her body parts examine and throughly checked out! Clearly he just orders blood draws and dont even explain the results in detail! My dog had elevated electrolytes and eventually suffered from his negligence! I should have gotten a second opinion before it's too late! He's more concerned with money getting as many customers to get in a day !!Rather than to fully examining his animals! If you cherish your pet well being I would not recommend Dr.Raja!

This Vet requires a full examination for every visit to their office. This is an incredible way to…read moremake sure that you vomit hundreds of dollars every visit you make to them. These people can no longer be trusted and are often wrong about their treatments. Truly taking advantage of people! Will be taking our business elsewhere but they do not care.

Everyone from Woodinville Animal Hospital will prove to you that our pets are cared for in this…read moreclinic. All of my dogs with different needs were always examined with care and they were always so on top of keeping the pet parent in the loop. I love every doctor here, reason why I don't have a preference on who I see, and the technicians are all very sweet. I love the ability to text the reception when needed and the app to request non-urgent appointments. It's just so convenient for those of us who are working!

UPDATE: I waited until I was less upset to write this…read moreupdate. Time didn't really help, I'm still angry. Your response is insulting and only reinforces my concern about this practice. Instead of engaging with the substance of what I experienced, you've chosen to focus on technicalities and imply I'm mistaken or confused. Who the owner was is completely beside the point. I was a long-term client, and I know exactly who I was dealing with and the guidance I received. An employee told me the vet who assisted me was the owner. Attempting to discredit my experience over that detail feels evasive rather than accountable. Dismissing my account as "erroneous" without addressing the actual outcomes is troubling. I was given advice, that I later learned through a second opinion, was inappropriate and ridiculous... and in at least one case, dangerously wrong. That is not a misunderstanding; that is a failure in the care Inglemoor provided. Yes, I have the correct location. Anything incorrect I said was because it was information given to me by your employees. You state that you don't "insist" on treatments, yet the pressure I experienced happened. You claim not to offer or promote certain therapies, yet they were explicitly presented to me. You describe medications as readily available and inexpensive, yet I repeatedly struggled to obtain them and saw poor results while being told the condition was effectively "untreated." These are not abstract complaints, these are my experiences. Rather than acknowledging that I may have had a genuinely poor and even harmful experience, your response suggests I must be wrong. That lack of reflection is exactly why I will continue to compel others to seek care elsewhere. I did not write my review lightly. I wrote it after losing my cat under circumstances that, according to another veterinarian, involved missed or incorrect diagnoses, and after seeing a clear improvement in care with my surviving cat once I left your practice. If you truly take negative feedback seriously, then start by considering that not every uncomfortable review is "erroneous." Do better. ORIGINAL REVIEW: I caution everyone against considering Inglemoor Animal Hospital. My cats suffered needlessly and I strongly feel I was misled and pressured into unnecessary, inappropriate treatments and costs. Not everyone can afford a 2nd opinion but I'm glad I could. While some vets at Inglemoor were kind and well-meaning over the years... the owner, who was my primary vet, gave advice that was not only unhelpful but may have caused serious harm to my cats. She pushed pseudoscientific treatments like acupuncture, misdiagnosed dental issues (recommending unnecessary surgery), and dismissed the need for special kidney diet food for my elderly cat who did in fact have kidney disease, (which was later confirmed by another vet.) They insisted on radioactive iodine treatment for my elderly cat's hyperthyroidism. But due to the cat's advanced age, I went with the less invasive option of medicating daily. Getting it was a pain (at times it was out of stock,) the expensive medication did not control the issue as expected. After many months, I was told her condition was being documented as untreated. That statement made me furious, and finally decide to go elsewhere for care. I got a second opinion from a far more competent veterinarian who corrected these misdiagnoses and actually demonstrated the reasoning behind their care plan. I'm deeply frustrated I had to go elsewhere to get proper help. The cat with hyperthyroidism passed away from extensive undiagnosed cancer shortly after their first exam with the new vet. It was too late for them to help. My surviving cat is having a much better time under the care of a different vet.

Can't speak highly enuf about this place. The entire team is exceptional. It's a good feeling to…read moreknow your vet is accommodating when your pet is ill. Inglemoor Animal Hospital is now our "go to" vet!

We love our current vet, didn't really appreciate the one a few years back. But now, they are so…read morehelpful, kind, and always there for our cat and dog. They are priceworthy, close, and knowledgeable. Thank you for being there!

We were able to get an appointment next day and they have worked so hard to try to find out what is…read morewrong with our dog. They even fit us in to get more xrays and blood work. Hoping that our dog can keep the meds down so they can do their work. They even clipped her nails for us. They did everything they could but couldn't save her.

The amazing vets at CBEAM saved my lizards life…read more My beloved Moroccan uromastyx lizard, Beanbag, had developed a horrible infection due to a bladder stone causing trauma internally, making him anemic as well. While their services are not cheap at all, they did stay within my budget and were very accommodating. They are very thorough with their testing and they prescribed a lot of medications but I'd rather that than doing too little. I wanted to do right by my lizard. I can't argue with the results. Beanbag is better than he was before the surgery. He is a changed happier and healthier lizard. In the span of two months my lizard went from deaths door to a happy, healthy and strong beast. It took surgery and a whole bunch of medications (and probably a good amount of luck) but my story has the happiest ending it could possibly have. It's hard to put into words but I'll just say I can't thank them enough. Thank you. Thank you. Thank you!

Not recommended for birds…read more My parakeet had a stroke and I took him in for guidance. They took blood for testing and fees were over $600 for an emergency visit and blood testing. I did not get good guidance on how to set up a cage and feed him. I called the vet back several times over the next two days but no one ever answer red in person nor returned my calls. By the last few I was really begging for a call with blood results and help. He died a few days later. They never called me back. I never received any results. After I posted a critical Google review (since deleted by them) they had the audacity to send a sympathy card - STILL WITH NO BLOOD RESULTS. Another of our birds had a foot problem. We went to a regular emergency vet and got better care from a dog vet than we got from the "exotic experts". I saw a lot of rabbits in the waiting room, so maybe they are better with mammals?

I went here one time 5yrs ago for a regular checkup but today was the first time I had an actual…read moreemergency. They were able to get me in last min before Thanksgiving. The vet listened to me & took all my concerns into consideration about my 20yr old cat. Turns out what we thought could have been an end of life situation was an easy fix with antibiotics. I wasn't pushed into unnecessary testing or procedures I know other vets would have tried to take advantage of me on especially since I thought it was something way more serious. I have a happy healthy 20yrvold cat who wasn't made to endure unnecessary procedures which could have caused undue stress that would be hard to recover from. The price was also amazing compared to other vets. Highly recommend them & hope they are around for a long time.

Their receptionsist is an uncaring woman who does not care if the cat (who had been a cliet for…read moremany years) was in very dire need of seeing Dr Gawley. The receptionist would not make an appointment for my cat any time in the future. Because of this receptionist, I had to take my kitty to another vet. By the time I could find a vet who had an opening for a new patient, it was too late for kitty. I refuse to go back to the Cat Clinic because of the rudeness of the receptionist. Its ashame because I like Dr Gawley. But it was impossible to get past the receeptionist.

Follow up to my first review…read more I wasn't surprised when I didn't hear from Banfield on Monday despite the receptionist's assurances that the vet would call in the prescription as soon as he was done with his patient. I called again yesterday (Tuesday) at 12:54pm and really, really tried not to be a Karen but I know I came across pretty dammed spicy, having to explain AGAIN to the same receptionist that I was still waiting on my pup's meds. He said that all he could do was pass on my requests to the vet but this time he would also pass on a detailed explanation of what had been happening to the office manager, who would be back in the office shortly. I said I wanted to speak to the office manager directly and said I didn't have my cell phone with me number so to call me at a different number. I even repeated the phone number twice and was reassured I would get a call back to talk to someone that day. I waited. And waited then got caught up with a few things and by the time I looked at the clock, it was 6:01pm. I frantically called the office not they were closed. Grrr!!! I finally got back to my cell around 8pm and found a v/m from the receptionist at 6:18pm. It said they needed to get an accurate weight on my dog so they could call in the correct meds. They would be closed tomorrow so I should bring my dog in on Thursday. WTF???? First, where's my call from the office manager?!?! Second, you do didnt call the number I gave you. Third, so I have to wait two MORE days? Forth, I've already wastwe SO MUCH TIME on this. Now, you expect me to have to take time off work to go to you to get my dog weighed? I was just there a few months ago when the vet prescribed the meds in the first place. Why do you need another weight? If I told them I wanted to spend a lot more money to fill the meds at Banfield, I'm SURE they wouldn't ask me to go through all of these hoops. Why are they making this so difficult?!?! Banfield, please stop holding my poor pup's flea/tick meds hostage!!!

Sharing my extreme disappointment with the customer service we received from Luke, which was by far…read moreone of the worst experiences I've had. We initially called with a simple question about the cost of our upgrade. Over the span of nearly 20 minutes, we were placed on hold four separate times. Each time, a different person came on the line, only to repeat the exact same information: that we needed to come in to sign for the upgrade. Despite our repeated efforts to clarify that this was not the question we were asking, we continued to be placed on hold without resolution. As the call dragged on, our frustration understandably grew. By the fourth handoff, we told the representative that we wanted to cancel our visit due to the lack of clarity and basic communication. Instead of acknowledging our frustration or trying to help, Luke interrupted us mid-sentence, confirmed the cancellation, and abruptly hung up the phone. We called back to speak with someone else and were told by Luke that he was the only one available to answer phones--despite the fact that he had just passed us off to multiple people moments earlier. This lack of accountability and transparency was incredibly disappointing. To make matters worse, when we went in person to confirm our cancellation, we were informed that we needed to call a completely different number to actually cancel our plan--something Luke failed to mention. Not once did Luke apologize for the confusion, poor service, or his dismissive behavior. If someone is unable to answer a question, they should be honest about it--not shuffle customers around or hang up the phone. It's even more troubling when this kind of service involves the care of our pets. If you cannot treat your customers with respect, how can we trust you to care for our animals? Kindness and honesty cost nothing. Please do better.

I've been a client since Monica opened the practice. The vets and staff are amazing and have always…read moregiven our animals the best, most comprehensive care. I trust them completely.

Best vet I've been to. My cat was peeing outside his litter box and they correctly diagnosed him…read morewith anxiety/urinary crystals. They gave us normal environmental suggestions, but also wrote prescriptions that have worked. Dr Vaughn was so respectful and was able to spend a lot of time with me learning what the issue was and providing excellent education. Pricing was transparent and accurate. Vet tech also helped carry my cat back to my car because I had my hands full. Everyone has been very kind start to finish, would give 6 stars if I could.