Cancel

    Open app

    Search

    Banfield Pet Hospital

    2.8 (31 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Banfield Pet Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Banfield Pet Hospital Photos

    You might also consider

    Recommended Reviews - Banfield Pet Hospital

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    This is my dog Abbey who almost lost her life to bladder stones.
    Megan C.

    It has taken me a long time to be able to write this review. I want to say before I tell my story, all the staff I worked with prior to this incident was very friendly and helpful. Up until this incident we had excellent service with this location. What I learned is it's a good place to take your pet for an annual exam or vaccine updates, but godforbid something other than that happens.... This happened between the time period of August - October 2020. Starting in August my husband and I noticed our 6 year old corgi mix was peeing MUCH more than normal. We made an appointment and they took a urine sample. It showed blood crystals, which they said indicated a UTI. A common one week dose of antibiotics was prescribed. She seemed to get better until we ran out of antibiotics. This time we noticed actual blood in her urine. Which is very alarming as a pet owner. We took her in again, another urine sample was taken, again blood crystals were found, and she was prescribed the same antibiotics for two weeks this time. This time around the antibiotics seemed to do nothing. She was peeing so often, and it was disturbing how much blood was in her pee. I was starting to get frantic. When I called for the third time and voiced my concerns they said they were busy but could get her in as a drop off. We dropped her off at 7:30 or 8:30 right before they opened. We did not hear back from them. I called at 12pm, 2pm, 4pm to get updates. It makes me cringe knowing my pup was in a cage all day in her condition. When I went to pick her up the vet said again blood crystals in her urine. We could do an X-ray which would cost hundreds of dollars or the cheaper route would to do a different type of test to see which bacteria was in her urine. He recommended starting there. So that's what I did. The next day things went downhill quick. She was peeing inside, which is not like her at all. Vomiting. Whining. She was in pain. I called in a panic asking for help. No one knew what to do and said the vet wasn't in. I was not offered an alternate solution other than wait until 3 days when the vet comes in. I knew something was very wrong, so I decided to take her to the emergency vet in Lynwood. THANK GOD I DID. It turns out she had 9 blaster stones, and one was clogging her urethra...hence why she couldn't pee. She had a kidney infection from her bladder being so full. And needed immediate surgery. The vet in Lynwood said the urine test showed the signs of bladder stones when she received the records (not sure if this is true or not, just what she said). However, what really upset me was the day after my pup had her surgery the vet from BF called me back. I told him what happened and he felt it was necessary to say "well we should've done those X-rays". In a cynical tone...it was very upsetting. I almost lost my best friend because of this. If it was caught in August it could have been addressed immediately. After10K and being prescribed medicated food for the rest of her life, she's okay. It's an expensive lesson to learn. I'm not trying to sway anyone's opinion. I just want to tell my story.

    Winchester, who very happy he won't have to ever go back to Banfield Pet Hospital in Bothell again.

    See all

    Photo of A S.
    10
    62
    7

    2 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    2 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Farrah J.
    23
    75
    35

    4 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan C.
    36
    42
    23

    4 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kym D.
    106
    11
    9

    5 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ben D.
    1
    37
    10

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Marc T.
    31
    23
    0

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Excellent service the doctor Karam and the nurses are super sweet, they explained all the recommendations and listen my concerns

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate S.
    193
    20
    5

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 7
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Lisa R.

    Lisa R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Banfield Pet Hospital

    Review Highlights - Banfield Pet Hospital

    Dr Hollan has been my dogs vet for 8 years and I followed her to this location because the entire team is amazing.

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Inglemoor Animal Hospital

    Inglemoor Animal Hospital

    (99 reviews)

    UPDATE: I waited until I was less upset to write this…read moreupdate. Time didn't really help, I'm still angry. Your response is insulting and only reinforces my concern about this practice. Instead of engaging with the substance of what I experienced, you've chosen to focus on technicalities and imply I'm mistaken or confused. Who the owner was is completely beside the point. I was a long-term client, and I know exactly who I was dealing with and the guidance I received. An employee told me the vet who assisted me was the owner. Attempting to discredit my experience over that detail feels evasive rather than accountable. Dismissing my account as "erroneous" without addressing the actual outcomes is troubling. I was given advice, that I later learned through a second opinion, was inappropriate and ridiculous... and in at least one case, dangerously wrong. That is not a misunderstanding; that is a failure in the care Inglemoor provided. Yes, I have the correct location. Anything incorrect I said was because it was information given to me by your employees. You state that you don't "insist" on treatments, yet the pressure I experienced happened. You claim not to offer or promote certain therapies, yet they were explicitly presented to me. You describe medications as readily available and inexpensive, yet I repeatedly struggled to obtain them and saw poor results while being told the condition was effectively "untreated." These are not abstract complaints, these are my experiences. Rather than acknowledging that I may have had a genuinely poor and even harmful experience, your response suggests I must be wrong. That lack of reflection is exactly why I will continue to compel others to seek care elsewhere. I did not write my review lightly. I wrote it after losing my cat under circumstances that, according to another veterinarian, involved missed or incorrect diagnoses, and after seeing a clear improvement in care with my surviving cat once I left your practice. If you truly take negative feedback seriously, then start by considering that not every uncomfortable review is "erroneous." Do better. ORIGINAL REVIEW: I caution everyone against considering Inglemoor Animal Hospital. My cats suffered needlessly and I strongly feel I was misled and pressured into unnecessary, inappropriate treatments and costs. Not everyone can afford a 2nd opinion but I'm glad I could. While some vets at Inglemoor were kind and well-meaning over the years... the owner, who was my primary vet, gave advice that was not only unhelpful but may have caused serious harm to my cats. She pushed pseudoscientific treatments like acupuncture, misdiagnosed dental issues (recommending unnecessary surgery), and dismissed the need for special kidney diet food for my elderly cat who did in fact have kidney disease, (which was later confirmed by another vet.) They insisted on radioactive iodine treatment for my elderly cat's hyperthyroidism. But due to the cat's advanced age, I went with the less invasive option of medicating daily. Getting it was a pain (at times it was out of stock,) the expensive medication did not control the issue as expected. After many months, I was told her condition was being documented as untreated. That statement made me furious, and finally decide to go elsewhere for care. I got a second opinion from a far more competent veterinarian who corrected these misdiagnoses and actually demonstrated the reasoning behind their care plan. I'm deeply frustrated I had to go elsewhere to get proper help. The cat with hyperthyroidism passed away from extensive undiagnosed cancer shortly after their first exam with the new vet. It was too late for them to help. My surviving cat is having a much better time under the care of a different vet.

    Can't speak highly enuf about this place. The entire team is exceptional. It's a good feeling to…read moreknow your vet is accommodating when your pet is ill. Inglemoor Animal Hospital is now our "go to" vet!

    Center for Bird and Exotic Animal Medicine

    Center for Bird and Exotic Animal Medicine

    (249 reviews)

    The amazing vets at CBEAM saved my lizards life…read more My beloved Moroccan uromastyx lizard, Beanbag, had developed a horrible infection due to a bladder stone causing trauma internally, making him anemic as well. While their services are not cheap at all, they did stay within my budget and were very accommodating. They are very thorough with their testing and they prescribed a lot of medications but I'd rather that than doing too little. I wanted to do right by my lizard. I can't argue with the results. Beanbag is better than he was before the surgery. He is a changed happier and healthier lizard. In the span of two months my lizard went from deaths door to a happy, healthy and strong beast. It took surgery and a whole bunch of medications (and probably a good amount of luck) but my story has the happiest ending it could possibly have. It's hard to put into words but I'll just say I can't thank them enough. Thank you. Thank you. Thank you!

    Not recommended for birds…read more My parakeet had a stroke and I took him in for guidance. They took blood for testing and fees were over $600 for an emergency visit and blood testing. I did not get good guidance on how to set up a cage and feed him. I called the vet back several times over the next two days but no one ever answer red in person nor returned my calls. By the last few I was really begging for a call with blood results and help. He died a few days later. They never called me back. I never received any results. After I posted a critical Google review (since deleted by them) they had the audacity to send a sympathy card - STILL WITH NO BLOOD RESULTS. Another of our birds had a foot problem. We went to a regular emergency vet and got better care from a dog vet than we got from the "exotic experts". I saw a lot of rabbits in the waiting room, so maybe they are better with mammals?

    Banfield Pet Hospital - vet - Updated May 2026

    Loading...
    Loading...
    Loading...