I've been a client since Monica opened the practice. The vets and staff are amazing and have always given our animals the best, most comprehensive care. I trust them completely. read more

Best vet I've been to. My cat was peeing outside his litter box and they correctly diagnosed him with anxiety/urinary crystals. They gave us normal environmental suggestions, but also wrote prescriptions that have worked. Dr Vaughn was so respectful and was able to spend a lot of time with me learning what the issue was and providing excellent education. Pricing was transparent and accurate. Vet tech also helped carry my cat back to my car because I had my hands full. Everyone has been very kind start to finish, would give 6 stars if I could. read more

I agree with the other reviewers. If this rating was just on Dr. Vaughn it would be a negative 1. That woman is terrible. Yelled, screamed, told me I WAS RUDE. What? Anyway Dr. McGee (I believe is spelling?) is great. Sweet to my animal, explains things well and I only continue to go to this vet because of her. If you are going to this vet clinic or are going to go I recommend her. Just stay away from that Dr. Vaughn, read more

My experience has been the opposite of the one-star reviews here. I had been going to another vet in Bothell and really liked them. I started going here to board my dogs, and after several years of going between one vet that I really liked, to Canyon Park, I finally committed to this one so their shots could coincide with their boarding. The first time I came, I read the reviews and braced myself for an unpleasant encounter. Dr. Vaughn's first visit with my dog lasted 25 minutes, much longer than the 15 minute exam my other vet took (who I still like a lot.) . Dr. Vaughn took her time examining my dog, explained everything in detail, answered all my questions, and gave me advice on the breed and my own dog. She was pleasant to me and gentle with my dog. With her extreme knowledge and detailed answers to my questions, I felt like I was going to a specialist but paying for a regular vet exam. My second experience was when I thought my dog was choking. (turns out she had a reverse sneeze, but I'd never heard of it before. ) I rushed her to Canyon park without an appointment. Because they are so concerned about kennel cough, they told me to wait outside. The doctor came out within 10 minutes in full scrubs (in case it was kennel cough, to protect other dogs. Because I had poked my head in to let them know I was here, the staff disinfected the entire front room, including the door, just in case.) Dr. Vaughn came out, examined her thoroughly, and said she appeared fine, then educated me about kennel cough sounds. She was right in her diagnosis. The price for the emergency visit? No charge. When we moved to Woodinville, I went to another vet for convenience. They upsold me on several things for three of my dogs. But the 4th one, they found a very dangerous mass cell tumor that needed to removed asap, and that they could schedule me for 6 weeks out. I called Canyon Park the next morning, and they fit me in as an emergency visit that day. Dr. Vaughn confirmed the diagnosis and though the place is extremely busy, they scheduled her for surgery within 3 days. Eight months post Covid, my other vet was still requiring that the owners stay outside and the exam be conducted by the doctor only. The information I got when the doctor came out? "She's fine." I then took my other dog for an exam with Dr. Vaughn. I was let into the room, and again, given 25 minutes for a detailed exam of my dog and a detailed explanation of the results. That was when I finally stopped with the other vet for good. I know...it took a while. The most recent visit I took my dog for a regular exam, and told her that my 10-year-old dog was slowing down significantly, that she couldn't get upstairs and was slowing down on walks. I expected her to say that this was expected for her age. Instead she examined her and found a back injury. She suggested immediate bed rest (keep in kennel for 3-5 days, restricted movement) and gave me steroids and muscle relaxers. She recommended delaying her expensive teeth cleaning coming up. Instead of trying to upsell me on xrays or an mri, she highly recommended this strategy, saying she'd seen miraculous results. We're in the midst of that right now, and my dog is so much better that she's desperate to get out of that kennel. (she has another two days to go, poor thing.) They have never tried to upsell me, as other vets have. For boarding, it's the cheapest around. They don't get to run like other places with runs. They are walked briefly twice a day with other dogs of their size, and except at night, hang out with other dogs in the open room. It's nothing special but it is a safe place for them to be. If you have a high energy dog, I'd recommend a place with a bigger area for them to run. They know all four of my dogs well and have been gentle with them. Once during boarding my greyhound's eye was injured on a walk while boarding (probably on a tall blade of grass, they think.) Because it was a vet's office, they treated him, gave him antibiotics, and constantly monitored him. Beyond the free treatment (obviously) they notified me they were waiving the entire boarding visit of three weeks -- at least $900. During covid when tons of people got dogs, it was very hard to get in to many vets, including this one. At that time, it was very difficult to get through to them by phone. They have since hired more front desk staff, and fixed the phones to accommodate the high volume of calls they get every day. They have hired new staff, and they are friendly and greet you. I do recall in the past, having to wait to be acknowledged. That is no longer the case. Forgot to say that they save some openings for emergency visits. So if you have an emergency, call right when they open and they can probably fit you in. read more

We have be going to canyon park veterinary for years. We have had nothing but great experiences with all of the staff.

We have had an amazing experience with the front desk staff, Misty (epic!) and the doctors. Our boy has been well cared for and he has an extra step in his walk, even acts a bit cheeky since they improved his health. We thought we were stellar fur parents and the staff here made simple recommendations that improved his well-being. They are careful to consider your pocket book and make everything simple! Misty is amazing! Dr. McKee is great with the animals, has a calm, kind demeanor and will take time to laugh with you. I appreciate her. Dr. Vaugh is more serious and I like her also because she explains everything, is careful of cost and is detailed. Depending on your style, there is someone here that will make you feel your fur child is well cared for. I LOVE that the front desk brings their fur kids to work. The place is small and they keep it organized and they love the animals - there is zero doubt they care 100%. They go the extra mile for your pet. read more

Love this vet and am thankful every time for their quality care. I feel they have always gone above and beyond to help us. They have been great about fitting in me in when needed. Staff have all been incredibly kind. I'm also thankful for kind vets who listen to me. Highly recommend. read more

My dog and I have been going to this vet clinic for the last 2+ years. At first, the staff seemed somewhat friendly but the reception into the building was always indifferent and unfriendly. Dr. P was okay for the first visit, but a visit last year for a check of my dog's foot gave us a different vet, Dr. M. I was not pleased with her lack of rapport with both my dog and me and he appeared to be afraid of her and she didn't seem to care about that. Not good. I took him in for a routine vaccine in early January 2024. What could go wrong!! Ha! Got the usual grumpy reception and my dog was scared and I was trying to reassure him with treats I had brought and smiling at him and petting him. In the exam room he was whimpering. Dr, M walked in and the 1st thing she said was "Do I have to put a muzzle on him?" No greeting, no smile. I reminded her that he had never bitten anyone and he wasn't growling! She seemed sullen to me. She asked me a few questions. She told me to get him up on the table (slippery, no mat! ) I told her I would need help; could she call someone in. (My dog weighs 32 pounds!) She said no-one was available! (I am almost 80 yrs old and have back and hip issues that I had previously made the staff aware of). She gave me minimal assistance lifting him. Then, without warning to me, she grabbed his upper mouth and jammed something into his mouth! It was a liquid, I was expecting a shot! Then she did the worst thing possible. She said "GET him DOWN"!! Command words for a well-trained dog. Luckily I was standing in front of him and when he dove off the table I was able to cradle his head and neck and break his fall. But, we both fell to the floor and my dog yelped! My right arm had dragged down across the table and it was badly bruised. She made no attempt to help us and just LEFT THE ROOM! Both my dog and I were traumatized by this incident. When we left, I knew we deserved a lot better than this and that I would never put my beloved dog through that again! It should not happen to anyone else, either! Keep your dog safe and happy. read more

last appointment arrived 5 minutes late and was told they couldn't take my dog for a vaccine booster. Had to make an appoint for a month and a half later. Later someone called and got me in within a few days. fast forward to today. made an appointment a month and a half ago for rabies booster and nail trim. Arrived 10 minutes early. They never wrote the appoint down. now it's another month and a half for an appointment. don't waste your time, they are disorganized, rude, and could care less about your pet All they want is the next animal to charge for. read more

Just spoke to whomever answered the phone at 11:50 and she was beyond rude. She sounded bored and had attitude issue since she could not understand my last name. Sorry NOT sorry you have to have such people being the voice of your company. I will be taking my business elsewhere. read more

This is the best Veterinary clinic. Wonderful staff and fair prices, very honest and very considerate. I drive from Kirkland to take all of my pets to this place. I can tell that they really do care about what they do. They are the best. read more

Took my dog to get his nails trimmed, because I get nervous trying to do it myself. I walked in and behind the desk sat two girls. They both where on the phone, and typing on the computers. That's fine, they are doing there jobs. I stood holding my dog quietly waiting. After four mins of being ignored, another person and her dogs walk in and quietly wait behind me. Nine mins goes by. One girl had already hung the phone up, still typing, and the second girl still working. By now I'm getting a bit annoyed, because the entire time I've been waiting, neither one has acknowledged my existence. No, "hi, I'll be with you in a min." No friendly smile, no nod, or glance. Finally after fourteen mins, one girl looks up at me and says, " Can I help you?" No," Thanks for waiting. " or "Sorry for the wait,". I almost felt like I was interrupting them by just standing there, holding my dog. That was the vibe I was getting from them. However rude, or annoying this situation at the front desk was, it is actually not the reason why I am complaining. Here's the real reason why I'm angry. After paying, and signing in. A different girl ( different from the two i already mentioned) comes to get my dog. As I am handing her my dog, I asked her, "Can you use two hands to hold my dog, because he is old, and he is more comfortable that way." Her reaction was almost like If I had asked her for a thousand dollars. I don't feel bad about asking someone to handle my dog gently. Oh but she did! After three mins or so, she comes walking out from the back, holding my dog with one hand under her arm. Before I could finish saying to her, "Really? I asked you......." She tossed (literally tossed) me my dog, and said, " He's fine! " I can handle the rude customer service at the front desk. Whatever, it's not the end of the world. But don't possibly put my dog in harm because your mad I asked you to hold him a certain way. Be mad at me but don't take it out on my dog! Oh I almost forgot. while this little interaction I'm having with the girl who was holding my dog wrong is going down, the person who walked in after me still had not been greeted. I could tell, they too were also feeling annoyed that the two people at the front desk appeared too busy to acknowledge them. read more

We've been taking pets to Canyon Park Vet for over 10 years for boarding and care. The office can be chaotic, the reception team may seem like they are ignoring you, (they are usually super busy even if it doesn't look like it to you). But...they are the most amazing qualified, and compassionate group of individuals you could ever have taking care of your pet. I'm not going to write a book here, but believe me, we would never take our Pet anywhere else. You shouldn't either. read more

INFECTIOUS, BITTER CUSTOMER SERVICE. At first my husband and I loved this place because it's cheap and we get a report with two pictures of our dog's boarding time there. WORST: I noticed that my dog was very tired than usual as soon as I picked him up. He was exhausted and had blood in his stool. When I called them to check if they had any kind of infection going on. A girl named Jessica answered the phone. She was unapologetic and couldn't care less. I also came back home with a $256 bill for 4 nights of boarding because they gave him medication for ear infection. When I called to double check if I will be charged more for my follow up visit, she replied annoyingly, "I just said no and cut the call". OTHER BAD STUFF: The pictures they give us is always in front of their crate with 2 or 3 other dogs next to ours, no matter how many days we board our dog, which makes me think that they just take two pictures as soon as we drop him and that's it. Not sure how many times the dogs even get out of the crate a day and not sure how many dogs are put together in one crate. The report never changes. It's the same. I would rather they don't give it to us, I can just take a look at my previous one. The people that work there are so bitter that it makes me think that they don't like dogs in the first place. I try to make pleasant conversation or at least a friendly smile when I go there, but they never reciprocate. read more

Canyon Park Veterinary Hospital - Remains of my dog's bloody stool. - Veterinarians Near Me - Bothell, Washington

Our dog has come here for years, both for care and boarding. The staff has always been rude and dr Vaughn even ruder. We kept coming back because it seemed cheap and the boarding was convenient. You get what you pay for. We have finally had enough after a misdiagnosis and borderline verbal abuse from the vet. I am tough, I can usually brush off poor treatment but I feel like Vaughan is a bully and won't support her business any more. read more

I always had great experiences here! I'm sad that we moved out of state and have to find our little guy a new vet. As a first time puppy mom, there were several early mornings that I frantically called with questions and the person on the other end of my call always offered help or to schedule an appointment for me to take my pup in later that day! The prices are either identical to other offices, if not a little lower. They would often trim my puppies nails for free as I was waiting for the doctor to see him as well! I was never pushed into spending a ton of money here, and whenever I got a second opinion about anything, their diagnosis lined up with the diagnosis I have received here as well. read more

Canyon Park Veterinary Hospital - Veterinarians Near Me - Bothell, Washington

I'd sincerely appreciate any suggestions regarding facilities that--unlike Canyon Park Veterinary Hospital--know how to treat BOTH animals AND human customers well. Though I should have switched long ago; I HAVE FINALLY HAD IT with CANYON PARK VETERINARY HOSPITAL--while they may somewhat adequately provide care to animals, multiple members of their staff (both support staff and 2 out of their 3 vet MDs--the exception being Dr. Pasquini, DVM) have proven, on MULTIPLE occasions to be absolute CRAP at attending to human customer service. The business's owner, Dr. Vaughn, is stingy and fails to adequately train her support staff RE: appropriate customer service; and, Dr. Karen McKee, not only has no interpersonal skills, she is in fact NEGLIGENT when it comes to educating owners about their medical safety needs, in the event of animal bites. (e.g. when my cat appeared to be having seizures--which turned out to simply be an allergic reaction to flea saliva--and my cat had an episode during an appointment with Dr. McKee PRESENT IN THE ROOM: due to my cat's panicked reaction from a flea bite, my cat chomped down on my finger and latched on in the bite, like a pit bull. Dr. McKee stood motionless as I bled in pain, doing absolutely nothing, until, I had the presence of mind to say to her "Please do something to help here!" After my cat's jaws were pried off my finger and I was washing off the profuse blood from my hand, Dr. McKee, oh so casually said this, "You should PROBABLY get some antibiotics for that." Literally, as if I "maybe should...but also could, CHOOSE to NOT go to urgent care or my PCP and obtain a prescription for antibiotics...but, like, whatever." Fortunately, I checked with my friended, who is an Emergency Medicine MD, who emphatically texted this exact response: "85% of cat bites get infected. Wash really good with soap and water. Augmentin 875mg BID for 7 days if started before infection. 10 days if already infected; Cats are really dirty." It is my empirical opinion that Canyon Park Veterinary Hospital should be avoided by patrons AT ALL COSTS, and that Dr. Pasquini, DVM should run--seriously--from that horrible place and go into business for herself. read more

This clinic is a train wreck. I have never dealt with a more ill tempered group of people. It just seems everyone is that way, from the doctor to the receptionists. Arrogant and condescending when there really seems no need for it! I left here and am so glad I did. There are so many other wonderful and happy clinics, why bother with all this negativity? My dog and I are valued customers at our new place! read more

We must have dealt with the same vet as the previous reviewer! Today on the way to the airport we took out diabetic cat to be dropped off there for boarding. We chose this vet on the recommendation of a friend and the front desk staff was nice enough - however supposedly the policy on diabetic cats changed last week and despite the fact that we called last night to confirm what medical supplies we needed to bring they didn't tell me they wanted to charge an extra fee of $7 for testing his blood sugar(and they wouldn't tell me how many times a day they wanted to do this). We didn't want to miss our flight so we left the cat and they told me the vet would call us to discus the matter. Thats when the experience REALLY got bad. The vet called and was hostile from the beginning. She clearly had issue with customer service AND social skills. She also bad mouthed my previous vet. She barely let me get a word in edge wise, wouldn't commit to how much the fees would be for the cat, and refused to be flexible with the situation despite the fact her staff hadn't informed us of the policies that pertain to diabetic cats (I HAD asked). She kept saying how concerned she was about my cat's safety and when I said we may be getting someone to come pick him up and move him to his regular vet (which we didn't do initially because it was more expensive and in Ballard) she told me she thought that was a good idea. I mentioned I'd be yelping about this and she thought that was great too. She ended the call by telling me she cared more about my cat than I did and hanging up on me! When I walked in here I had visions of switching my pet care/vet to this place - now I am just thankful we had a friend who could come rescue my cat from their evil clutches!! read more

I'm amending this 8/29/16 review almost a year later (7/21/17). I've added a star as I've had much better luck with them over the last 8 months or so once I'd gotten used to their "quirks". Wish I could give 3 1/2 stars. read more

They have taken the absolute best care of my Great Dane! I highly recommend this clinic, the staff is wonderful, caring and the follow up they provide is like no other. They're always busy but take the personal time to go over instructions and make sure all your questions are answered. I was really (really!) nervous about getting my Dane neutered and they really made me feel at ease and were very compassionate. All the staff is wonderful but I'd like to give a shout out to Ryan - you truly helped ease my nerves. Thanks to all of you! read more

Absolutely hands down the best overall experience with a veterinarian and staff. I've been coming here for 20+ years. Dr Vaughn has helped me care for 2 cats and 4 dogs. She is direct, honest, and compassionate. I love how she always helps me balance the cost of care with potential outcomes. She even will take a phone call between patients to ask a question. Appointments are easy to get within a day or two typically. They have a night or two when they're open later for those who work till 5. We've had to euthanize a few of our pets and she and the staff go over the top to comfort us in such terrible circumstances. Reasonable prices; compassionate care; great people. Highly recommend. read more

We had a great experience with Canyon Park! People are very nice. 1. Fast/ Same day appointment: after my puppy coughing all night, we tried to call the nearby vet but didn't get any luck. It was a busy Friday. We called the Canyon Vet and they were very nice to arrange a morning appointment at the same day! It was impressive for a new patient 2. Professional and efficient: I really like Dr Vaughn. She did a thorough check outside the office ( since the cough can be contiguous to other dogs, very thoughtful) and also asked a lot of questions to opt out any other possible reason. She also answered my million questions patiently and explained very well. The whole process was very smooth. I felt very ensuring to handle my baby to Dr Vaughn. 3. Follow up checks: Dr Vaughn also did two follow up checks for free to make sure my puppy is doing fine 4. The app is also very easy to communicate and use. Overall, we really like Caynon Park Vet and will go there going forward read more

We have been taking our pit bull/black lab here since 2006 when we got her as a rescue pup. The staff has always treated her well and treated us (overly concerned and neurotic puppy owners) well also. Being a garbage gut kind of pooch she has had a couple emergency visits to the vet and we walked away with a healthy dog and money still in our pockets. Their prices are reasonable and they go so far as to warn you away from the places that will over charge you in case you ever have an emergency and they are unavailable. We have now added a new pooch to the family, a pure bred boxer and I wouldn't think of taking him anywhere else. In the two months that we have had him he has already had cat scratch fever (nightmare), infected leg and strained ankle/foreleg, and of course a neuter. They got top marks in all. I can't say enough that even though their job is to take care of our pets, they take care of the owners too. They are compassionate and kind and informative about what is going on with your pet. The doctors give you the good, bad and ugly with a gentle bedside manner. We have also boarded our dog there a few times and she came home happy, healthy and well-groomed. I would recommend them to my closest friends. read more

They convinced me that my cat would get better, so I let them talk me into care for my sick cat. Three week later $800 spent, half of my social security and my cat hasn't got better, she was suffering when I brought her in and is no better today. They crummy vets, that want another $150 to put her out of her pain and suffering. Go somewhere else for your pet, they don't care about you or your pet, just almighty dollar. I rate them zero read more

I was asked today what my dog's vet's name was, and when looking up the spelling, thought for sure I had found the wrong vet, if I didn't know better. I first started going to Canyon Park Vet probably in the late 70's or early 80's. Now, I'm sure that staff has changed over the years, and for some time I lived outside the area, so I can't speak to all years. However, I've never had a "bad" experience with this clinic. Currently, I take my pups Cody and Shadow here, and feel like I've gotten good service. The front desk staff and nursing staff that I have dealt with are all happy to see my boys. Cody is not really very happy about seeing the Dr as he is rather reserved around non-family, but he is always handled with care and graciousness. I've seen several other comments about bad diagnosis', and cannot fathom where they are coming from. I have consulted with other vets from time to time, to get a second opinion, and have never experienced a problem like that. I will continue to give Canyon Park my business, trusting them with the care of my 4-footed family members, and I will continue to recommend them to my family and friends. read more

I have been a client of this clinic for about 15 years. This last visit was totally upsetting. My cat needed mediation and instead of informing me in advance for an annual exam, I was told when my cat ran out of medication! On top of that, they refused to give my cat a refill until she had her exam! I had to leave work, deal with the worry of my cat being without medication for 3 days!!!! All I asked was for some pills to help my cat until her exam! I am leaving this clinic. I can't handle the stress, along with the stress of worrying about my cats health. read more

I could write a novel but will only say if you have literally thousands to spend on false hope this is your vet. I loved my dog more than anything. Ism still heart broken. I spent money on a bad diagnosis . In my opinion that is the meanest thing you can do. Paid last bill $505.00 to put him down after bad diagnosis. I am not angry that he was put to sleep. I felt he was in pain and dying way before thousand spent. Money grabbers for sure! If I ever get a new dog, probably not, heart broken, I will not take him there. I know people are upset when pets die. Being milked out over a thousands makes it worse! Get another vet! Vet is crazy for sure. Read reviews read more

Do NOT take your pets here! NOT safe, uncaring, aggressive, and rude. I took my dog in for urinary incontinence only to be treated with aggression and incompetence. Dr. Vaughn created the worst doctor/patient experience I have ever had. She didn't care about my dog's current medications or history before suggesting a blanket diagnosis - which had NOTHING to do with his incontinence! She barely examined him and was aggressive during her exam. Knowing that our dog was a former police K9 and was muzzled for possible aggressive behavior, she was puzzled and verbalized offense to the presence of his handler and the muzzle being in the room. In order to take blood, my dog was cornered in the room, wrestler-choked by a vet tech, and stabbed in the throat by an ANGRY veterinarian..... it was heart-wrenching to watch and, as our dog has had blood taken before, it was WAY more aggressive than it needed to be. We left without answers, without a care plan, and without medications. We did leave with tears and confusion. The next day, I received a call from the receptionist telling me "the blood work is fine" and suggested we feed him considerably more expensive food. I knew that wasn't the right solution, so I asked for lab tests so that I could take them to another vet and this office would NOT give them to me. Today, I took my dog to an actual vet and left with a care plan, answers, and appropriate medications for his incontinence. Dr. Vaughn does NOT care about her patients. She does NOT care about you. She is obviously burned out and I recommend she retires..... at least one of us has an appropriate recommendation. Do NOT settle for bad advise and medical incompetence. Do NOT waste your money!!!!! Do NOT put your pet in danger.... go to a vet that will help you. read more

We have taken all 3 of our dogs (10yr old Golden Retriever, 11yr old Lab/German Sheppard & 1yr old Bassett/Sharpei) here and have never had a problem. Their prices are reasonable and our vet took the time to answer all our questions about our new puppy. The staff is very professional and informative. I have never had a bad interaction with any of the staff which to me is a moot point because, at the end of the day I don't want to be best friends with my dog's veterinarian I want them to be good at what they do. read more

I just pulled our dog out of this crummy vet. We have used this vet for many years and have received ok care. I always thought it was not the friendliest clinic but it was convenient. Today was it. We took our sweet dog in for boarding last week. We asked to see where Kohl would be staying. We felt a vet would be a safe spot. We went in and couldn't believe what we saw. Massive amount of dogs. Viscous dogs doubled up in crate. Dogs running amok and barking so loud you couldn't even talk. Our dog just dug in nails into us. I cried walking out the door. He was scheduled for a couple of procedures. That was the only thing that brought me any solace. He would be segregated and probably out of it. We couldn't get home fast enough to pick him up. He was ecstatic we were there to grab him. Got him home and he began coughing and sneezing. Kennel cough. Took him in healthy brought him home sick. He was due to have his stitches removed today and check out his cough. We were not allowed even in the door. Dr Vaughn's policy is not to allow any dog inside the office period with this problem. He was there for removal of his stitches. They have rooms segregated from the office area. We stood on the stoop waiting to be escorted in. Never happened. They came out with they're instruments. He was shaking. They picked him up flailing and yanked out the sutures. I forgot that when we got there initially we poked our head in because of a sign they had posted. At that time I didn't know if he had kennel cough. After they kicked us out one of the counter people came out with a bucket and mop and started mopping very vigorously. We hadn't even breached the door jam. I opened the door and asked to have the dr come out to the cold wet sidewalk so I could find out what kind of service this was. Wasn't available. Closed the door and out comes the mop again plus wiping the windows in a disgusted manner. Felt like a leper. Called around to other local vets and found that thus was not normal. Yes they would put in a room that was segregated but would not leave him on the sidewalk for that sort of procedure. Use their kennel at your dogs risk. What a mess. Take them in healthy and home sick and be left on the sidewalk. Gross!!!! read more

Let me preface this with the fact that I've been in retail customer service for 23 years-the last 10+ in HR for a major retailer. I know good customer service and I understand people and their interactions. Dr. Vaughn, is an opinionated bully who lacks compassion and the ability to see other valid points of view. This alone makes her a challenge to work with as a patient (for my pets) and for their owners/guardians. We have 3 dogs and 2 cats. Of which she had seen our senior dog and 2 cats. She had not seen one of our recent dog additions because he is utd on his shots. Our newest pup (4.5 months) had his first appointment there this past week. Our new pup was a rehome on CL at 4 months. His breed is hyper, prey driven and vocal. He had not been socialized properly (family with 3 young kids and it was too much). We could tell at the exchange that her kids were pretty hyper and loud (they screamed and yelled the entire time with no parental correction). We could tell that the pup was likely only taken outside to eliminate and likely had not been around many people or pets. His only caveat we have experienced is he gets excited/anxious when he sees people. We've done an appropriate amount of socialization since getting him (people coming over, us going places-friends houses, drive through etc). Dr. Vaughn said that he was healthy with no fleas and allowed her to manipulate all parts of his body. Then she said, "Let's talk behavioral stuff." She basically said she has never seen a dog react so much (barking) and that he shows major fear of people and likely other pets. And that fear could lead to aggression and biting. And that she highly recommended a dog behaviorist and intensive training and therapy. Then she asked where we got him and when. She then said that she suspected he was abused. Now, while I could appreciate and consider her concern (I don't know the first family so....) I countered her with, what I mentioned above-"Could it be excitement mixed maybe with some anxiety? Then I told her how she had not met our other dog (who is 3 and playful and a calm breed). I told her what I observed from the previous families interactions. That it was likely not trained at all on commands, nothing had been asked of the pup and he had not been socialized. But that he was already bonded and playful and resources sharing with our other non senior dog. I mean, those are pretty valid questions I think. She basically assumed the worst, that he had been abused and would turn violent. And when I asked legitimate questions she said "well I can't make any assumptions"-well actually she did. She made the assumption that he was abused. Which I don't think he was at all. This clearly annoyed her as I am very well versed in verbal debate (HR career people are verbal slayers). She then literally says, "Well, I don't know, maybe he's just one of those dogs that was born with a screw loose." That was it for me. I have a human son, who was born early, and spend 3 months in the NICU. I find any comment like about any human or animal birth is in poor taste. He's a puppy for Christ sakes. He's a happy, outgoing pup who wants to please and who had nothing asked of him the first part of his life. He was cute to look at and that's it. So he's got some training to do. And we have the skills to do so. But she made us feel like he will be a vicious child biter or he's retarded. And that's not ok. It's also not ok that she assumes the worst and then tries to pull you down that rabbit hole of fear for your pet so she can "recommend" great behavioral therapist etc. there is clearly an agenda for her and her practice and she does not do well it seems with any animal who is not "perfect" and will berate you and minimize your points if you are willing enough to verbally debate her. It's a relationship and she seems to want to burn them all. Bye Canyon Park Vet. Do better. read more

We have been going here for years. Our experiences have been good, in general. There is a reception person who is rude every time I see her, fortunately that is not often. The vets have all been kind and informative, and seem to genuinely care for our cats. read more

My cat was boarded here for a period of 6 days. She went in with perfect health, and came out with fleas, an ear infection and an upper respiratory infection. When I checked out, the vet tech did not mention any issues about other sick animals. My cat is totally indoors, and has no contact with other animals. The only place she could have contracted these were from boarding at Canyon Park Vet. My regular vet mentioned that she will be reporting the boarding facilities, and recommended not to use them again. read more

I have always had amazing service here. They are blunt about your animals conditions and some people just don't like that kind of upfront behavior but I do! They always tell me exactly what's wrong with my pet and the steps to fix it. They saved one of my cats lives and referred us to an amazing specialty hospital when the other fell ill with lymphoma. I will always take my pets here. They care more about the pets than you and I personally think it's great! read more

We've utilized Canyon Park Vet for many years. Dr McGee is incredibly kind, honest, and patient. Our Doodle is overly dramatic about going to the vet and Dr McGee works with our quirky dog. We also board here. Enjoy the photo included as we pick up and the care their staff provide. The staff at Canyon Park are great and care a lot for animals. read more

We have been bring our dogs and cats here for almost 20 years. Dr. Vaughn and Dr. McKee are both intelligent and honest about care. They genuinely care about their customers and have helped me through multiple issues with my cats in the past. The front desk staff are particularly great, always answering questions via phone and when I'm in the office. Dr. Vaughn can be a little gruff but she has good intentions and is incredibly knowledgeable. Years ago, our dog got hit by a car and we immediately brought her in. They did emergency surgery and saved her life. I would highly recommend this local place for all your needs. They even give out pics and report cards when your pets are boarded!! read more

Don't go there. Rude, misdiagnosis several times, don't listen to pet owners, they are ALWAYS right. Very little information given to owners about meds. Owner is rude and condescending. Don't you dare ask questions or you will promptly be told off. Terrible ... I will never, ever go there again. I'm just sorry it took me so long to realize what a horrible place this is. read more

Went here for years with my dog and cat, never realizing what a vet should be. So glad when I left here and found a much better vet clinic in town where everyone is friendly and caring and the vets deliver amazing personal service. Canyon Park vets are cold and aloof at best and hostile and angry at worst. They are defensive about the care they provide and do not take the time to counsel you or return phone calls on complex cases. Dr Vaughn screamed at me when I tried to understand why my little dog was limping and cowering after a routine urinalysis, and happy when she went in. My dog has never done that before anywhere. Most of the staff never greeted me or even smiled at me and the man confronted me about Dr Vaughn's shouting incident. Not the kind of place you feel comfortable entrusting the care of your beloved pets. Awful customer service. read more

My review is on the boarding. After bad experiences at other pet boarding facilities, we decided to try Canyon Park Veterinary Hospital. The price was reasonable The staff was nice Our dog was kept in an area with other dogs, not in a kennel all by herself. She was given a complimentary bath and nail clipping (totally awesome). When I picked our dog up, they gave me a paper summarizing how things went and some pictures of her playing with other dogs (she was obviously having a good time). We will definitely be back. read more