Dr. Rappa and the team at this clinic are amazing. Dr. Rappa has a great bedside manner. He was…read morekind, patient, communicated well, and there was no pressure. Of course, the most important thing is our precious fur baby's luxating patella was completely corrected. You can't even see a scar! She is young so we are so thrilled to see her enjoying life like she should be able to. What a joy!

After my puppy had broke her right leg. I was told she'd need surgery to have the bones grow back…read moreproperly as she was still so young. Animals surgical was highly recommended by so many of my friends and veterinary office that I called. Dr. Mitchell and the whole staff that I met were so sweet and informative. They really help relieve a lot of stressed and anxiety I had with surgery. They were knowledgeable and talk me through everything from surgery to post care. I was really happy with the outcome and overall really impressed with service and care. Would highly recommended them to my friends and family for any of their fur babies need.

My first impression was how clean the space was and how friendly the staff was.. The technician was…read morevery kind and sweet to my little dog Chloe. The veterinarian was on the conservative side of offering procedures right off the bat. We appreciated that because of finances. However, Chloe is still demonstrating some of the behavior we took her in for. Returning this week for blood tests.

I just got home from planning burial for my beloved 18-year-old Onyx who had to be laid to rest at…read moreLFPAH and I received the most loving card from the staff about my boy. Ony was so loved, my mailman looked for him every day and he's getting a Koa wood casket. words can't express how LFPAH made me feel at ease and comforted and in my time of grief

I had to run my cat to urgent care and this was one of the only places in the city you could book…read moreonline instead of having to sit in a waiting room. My little guy doesn't love his carrier so this was incredibly helpful. They were kind, gave me price estimates before doing anything and were very sweet to my kitty! Great place for an urgent care visit if it works out!

Took my 2 dogs to get dental, Maddie and Buddy. Both cost approximately $1800 each. Not cheap but…read morenot extravagant either. I guess I'm just happy that it's done and the doggies are rocking their pearly whites instead of toothache. I appreciate the staff and docs for being extremely helpful and kind to my doggies. Doggies....they said no thanks and don't want to come back....but all dogs hate vets lol.

It looks like this practice changed ownership/management somewhat recently. I visited in July 2026…read moreand saw Dr. Vincenzi, who was wonderful. I don't live in the area, but was here visiting family. Our first morning here, we see that our poor doggo's paw has blown up overnight, hugely swollen and infected. They got me in that day on an urgent care appointment. The tech took one look at my dog's foot and knew what it was, came and got the doc who confirmed - a stupid foxtail had gotten itself info the paw and worked its way through, bringing dirt and infection along for the ride. Within an hour or so they got his pain under control, debrided the wound, made sure the foxtail was out, and found a second one that hadn't made itself known yet. While they had him, they also took the time to look at his ears and other paws to check for signs of any others. Everyone was super kind and efficient and knowledgeable, and the price was quite reasonable. I like my vet at home, but it would be hard not to switch if these folks were in town.

The new owners/vets do not deliver the same care. My previous recommendation was based on that.read more

Would not recommend. I tried to schedule an appointment for my chinchilla (a previous patient) but…read morethey don't return calls or emails, apparently. My chinchilla ultimately had to be euthanized at another vet for cancer, which obviously isn't Allpets' fault, but perhaps if they would return calls we could have diagnosed her sooner and she could have suffered less. They are also extremely inconsiderate of owners' time and will happily make you wait hours to pick up your pet or a medication. They are clearly understaffed, yet as an exotic animal vet also clearly have a clientele. Not really sure why that doesn't translate to hiring staff. Are the working conditions as bad as the client conditions? That's kind of the only explanation that makes sense. Avoid.

I brought my bunny here three months ago and she was suffering from a parasite. She was given…read moremedication and after talking to the vet I wanted to give her a chance. A month after daily feeding and medicine she had good days and bad. Days when I thought she could turn around then the days that I knew it was over. The vet told me I made the right decision when it was time to let go which helped me immensely. I was given about six extra weeks with my girl. We put her down and the clinic offers a service of cremation then she will be buried under an apple tree. I live in an apartment and couldn't give her any better than what this clinic could offer my beloved pet.

This was one of the most concerning experiences I've had with a veterinary clinic…read more My dog has had surgery at this clinic and has been seen here before. He recently developed what appeared to be an urgent eye issue. I was instructed to use their after-hours emergency service, so I did exactly that. I called four times over four hours. I sent an email with photos, a text with photos, and left multiple voicemails, including one during business hours. No one ever responded. Not once. I was even prepared to take him to the emergency room, but was told they do not have an eye specialist and was advised to contact his eye doctor instead, which is why I relied on this clinic in the first place. What's especially concerning is that there was still no response once they were open. No return call, no acknowledgment, not even an attempt to get him in for an appointment. This wasn't just an after-hours issue, there was no follow-up at all. At that point, I was left completely on my own to figure out what to do while my dog's condition was worsening. Thankfully, my regular veterinarian reviewed the photos and was able to get him in immediately. He was diagnosed with a deep corneal ulcer that required urgent care. We will be following up with another eye clinic moving forward. If I had relied solely on this clinic, my dog would have gone untreated. This also lines up with my earlier visits. The doctor's bedside manner was poor, the front desk was not welcoming, and I was charged $350 for a brief recheck. When it comes to your pet's eyesight, you need a clinic that will actually respond when it matters. Based on my experience, I cannot trust this clinic to do that, and I will be going elsewhere going forward.

Very Disappointing Experience…read more After paying nearly $500 for our visit, I expected a higher level of communication and care. While the veterinarian himself(Dr Sullivan ) was kind during the appointment, the overall experience with the clinic was extremely frustrating and disappointing. The front desk staff showed little customer service. There was minimal eye contact, very transactional communication, and the interaction felt cold and rushed. We were handed billing paperwork and discharge papers with very limited explanation or discussion. At the visit, we agreed to try eye drops/ointment and follow up if needed. The next step discussed was a procedure to remove the lesion if there was no improvement. We followed instructions for two to three weeks, but my dog became increasingly irritated -- rubbing and scratching at his eye constantly. I called the office to express concern and asked that my message be relayed to the veterinarian. The person on the phone repeatedly restated the discharge instructions instead of acknowledging what I was describing. I specifically asked that the vet be informed that my dog was not improving. I never received a direct response from the vet. I also sent text messages with photos, and later attempted to send a video to better show the irritation. I received no response confirming whether the video went through, and there was no meaningful follow-up. After several weeks without improvement, I called to schedule the lesion removal procedure, only to be told they were booked until the following year. This was particularly concerning because it would prevent me from using my pet insurance within the same calendar year. I asked multiple times to be placed on a waitlist and to have the veterinarian informed that my dog was not improving. Instead, I received repetitive text responses that did not address my concerns, and the tone became increasingly dismissive. She stated that the vet think his eye IS improving , despite me saying the lesion remains the same . How about a call ? At one point I was told, "If you're not pleased with our services or the doctor, you are welcome to seek care at another clinic." I responded respectfully, stating that I was not trying to be disrespectful but simply wanted to speak directly with the vet about my dog's condition. I never received a reply. Subsequent calls during business hours went unanswered, and there was no voicemail option. After over two months of trying to communicate concerns about my dog's ongoing symptoms, I felt dismissed and effectively pushed out of the clinic without ever having the opportunity to speak directly with the veterinarian again. I was invested both financially and emotionally in my pet's care, and the lack of communication and professionalism was deeply disappointing. Based on this experience, I cannot recommend this clinic The worst health care experience!(and I work in healthcare myself . I would not do this to my patients, especially if I charged them so much

Holly Vet clinic is our go-to vet clinic in greater Seattle. Our dog, Ji, had really bad…read moreteeth/breath and he needed to get cleaning. We researched around and even took him to consultations. We were blown away by the insane costs (3-5k) for it all and even bombarded with insane unnecessary upsell. Dr. Yong's prices are fair and affordable! He's very transparent about it -- our dog needed 14 teeth pulled out and he called us before doing so to make sure we're okay with the pricing! Everything (cleaning and extractions) including his bloodwork AND neutering came under $3k. Again, mind you, 14!!! teeth pulled + anesthesia + neuter. He is an amazing vet. He cares, he listens and he takes his time with our dogs during exams. He's also very knowledgeable and approachable, and won't rush you during appointments The staff there is also very wonderful and kind. We especially love how clean and homey the clinic is. I love Holly Vet and will take all our pets here for their health concerns! Thank you, Dr. Yong and Team! *ps this is not a bot lol

DO NOT TAKE YOUR DOG HERE! Literally almost killed my dog! The vet is inexperienced with minimal…read morestaff assistant on hand and doesn't have a medical director. We moved here recently and was sticker shocked by Seattle pricing so we thought it was a good idea to take our dog to Holly Vet especially the reviews look good. BIGGEST REGRET we've ever made in our 9 years taking care of our Shiba. It was supposed to be a simple dental procedure that turned sideways. Doctor stopped mid-surgery and reverted our dogs anesthesia which was more dangerous for him then promptly finishing up. It sounded like it was just him in the surgery room with no assistant. Most vets have a few assistants on hand and a medical director. Our dog returned home the most distressed we've ever seen. Blood was coming out of his mouth for 3 days straight. (See pictures) We went to a different vet in Seattle and our dog thankfully had a much better experience, our new vet was able to successfully and professionally handle his dental procedure with zero signs of distressed. We filed a complaint but the Holly Vet did nothing, claimed bc he heard a heart murmur midway, and didn't even provide a partial refund on doing absolutely nothing that we went in for!! We practically paid 2x the price for our dogs dental cleaning/extractions since we had to go to a different vet to wrap up Holly vet's mess!! I truly believe this vet has fake reviews. If your vet needs basic checkups maybe it's ok, but anything else please please save your beloved pet and go somewhere else. Hope this helps someone out there. DO NOT TAKE YOUR PET HERE!! Please!!

I had a 13 years old dog with bad Intervertebral Disc Disease (IVDD) (herniated discs) . The…read morewestern doctor told me that if it was his dog he would to put the dog to sleep. That was not an option for me. I had to find another way to support my dog. The receptionist in the office told me about Dr. Donna Kelleher and thanks to her care my dog lived for five more years without discomfort and pain. I live in New Zealand now where Holistic Veterinary care is not well known or excepted. I have two elderly dogs now and wish Donna with her knowledge and holistic approach was near by.

The best! Our dog had issues no one else could address and "fix". Donna did it with acupuncture…read moreand food changes. Our female black lab went from skin irritations and licking away fur into a healthy show dog like fir. Lived 18 years! Thank you Donna!