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Shoreline, WA

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Cascade Pet Hospital

4.0 (65 reviews)
Open • 8:00 am - 6:00 pm
Updated 3 months ago

Services - Cascade Pet Hospital

Pet physical or wellness exam

Pet vaccinations

Cascade Pet Hospital Photos

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Rear dewclaw covered in yellow styptic powder without being told that they cut my dog's paw when I asked how the nail trim went.

I am writing this to express my repulsion at the unethical behavior I witnessed here at Cascade Pet Hospital today. I brought both of my dogs in today, Varg and Zelda, for a routine nail trim. Tonya was the individual who greeted me today upon arrival and I believe was the person performing the nail trims. When I got home, my husband noticed Varg was acting strange and lethargic; he also didn't want anyone touching his feet, which is weird. Varg has a rear dewclaw that my husband happened to look at and noticed that it looked "dirty," as if something like bright colored mud was sticking to it and the small pad adjacent to it. At first, I assumed it was maybe caked on dirt but upon further inspection it is clearly a liberal application of yellow styptic powder ("Kwik Stop"), see attached image. It was applied over the entirety of my dog's rear dewclaw pad because they clipped it pretty bad and I imagine it bled quite a bit. I understand that this occurs from time to time and people do their best to avoid having this happen. However, the occurrence was not communicated to me despite me prompting Tonya for a status update. I am upset for several reasons. When my dogs were brought out and I asked Tonya, "How did it go? Is everything okay?" and Tonya responded with a rushed, "We got them as short as we could!" I have deep concerns about your integrity towards animal welfare on a basic level. I heard yelping and screaming on and off over the ~30 minutes I was there for. I cannot say for certain that it was entirely from one of my dogs, however, this is concerning nonetheless. I get it, dogs don't like being at the vet and are vocal for a multitude of reasons, but there was seemingly nothing done to reassure the animal(s) who were actively being seen in treatment rooms that were in some amount of distress. Moving on, while attempting to pay for the visit and check out, Tonya was holding both of my dogs by their leashes far away from me. She let Varg slip out of his collar, complained, and chided me that his collar was too loose and that I should fix this. She was simultaneously surprised when he froze upon realizing he was off his collar/leash and even commented that he was "staying so still." Yes, because my dog spends plenty of time off-leash and we have a good call and response relationship. He just wanted to get away from this person and be near me--totally reasonable from a dog's perspective. The fact that this person was not actively not paying attention to and unaware that my dog's body language signified that he wanted to be near me is flabbergasting. I tried mentioning that it was fine, they can come closer, etc. At first I thought to myself, "Are you not a veterinary technician? Have you not been trained in some capacity on how to perform your job? Do you not spend a large portion of your day paying explicit attention to animal needs?" And then I went to Cascade's website (https://www.cascadepethospital.com/our-practice/) and realized Tonya is listed as a receptionist. Ah, this makes so much more sense. Tonya made sure to remind me to "tighten his collar" upon my exit. Without going into even more unnecessary details: Varg has a lot of fatty, loose skin around his neck that gets bunched up when he lays down and a tight collar makes it hard for him to breathe. This is strikingly common in dogs and I assumed someone working in a vet's office would, at the very least, ask about this before issuing commands of this nature.The lack of communication skills and customer service from this individual is pretty incredible. I felt like I was dealing with a condescending mother figure (e.g. typical boomer); I felt like this person was judging me and jumping to unfair conclusions without asking literally any questions. Additional context: my dogs are 10 and 13 yrs old and well-behaved. I get their nails trimmed regularly with zero issues other than Varg being a bit nervous and shaking with anxiety at first, but he has never been aggressive. And as far as I know, he did not show any aggression during the visit. He just needs some patience and reassurance when at the vet, which is a totally reasonable accommodation to make. For the record, I have never had any issues at this establishment until earlier today. I've taken my dogs here over the past year and the staff have been great and communicative, especially the veterinarians who always take the time to speak with me personally to go over my dog's visits and next steps we can take to manage their health individually. I am disappointed with how this situation was handled and will be taking my business elsewhere. This was truly unprofessional and unacceptable. Charging $20+/dog for a basic nail trim performed by a receptionist is also laughable when you do a poor job per the aforementioned reasons. Buyer beware, I guess. Don't let the hype and sugary sweet reviews fool you.

Uzume
Lizzyy K.

I've been taking my 2 year old Siberian Husky, Uzume here since she was a baby and have only had positive experiences! I've had her spay surgery done here, mass removal surgery and countless appointments. They are always thorough with going over estimates (and veterinary care is costly so the prices never surprised me.)The mass removal had complications with suturing and bandaging based on the location, so the staff here saw us almost every day other day for weeks! The experience was less than ideal, but they made it easy on Uzume and treated her like a princess every time. The staff has squeezed me into appointment times and have been gracious when things came up. Although I don't live as close as I used to, I still bring her here to get the outstanding care we have always received.

Clover and her Monkey purse.  She loves Cascade Pet Hospital!

Went there for the first time on Saturday. I cannot say enough good things about this Vet. It was a pleasure from start to finish and I knew my pet was in good hands. I live in Brooklyn, NY and am here temporarily for about a year. This is going to be our "go to" vet while we live in Seattle.

Thanks for helping Indy feel better!

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They put up with my mean Chiweenie and didn't get mad at me! Even when he tried to 'eat' the Dr and the Techs.

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Ask the Community - Cascade Pet Hospital

Review Highlights - Cascade Pet Hospital

“I feel so fortunate to have Dr, Rudolf and her great staff providing care for my 4 legged kids.”

Mentioned in 10 reviews

Read more highlights

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Animal Medical Center of Seattle

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3 yrs ago, we had to take our 16 yr old cocker spaniel as she was having seizures and she would…read morewalk in circles. Found out she had brain tumors and we had to put her down. The staff were so compassionate and understanding our grief. Another time, we had just adopted a kitty and she found my husband's fishing pole and got a hook in her mouth (catfish? Lol) we took her there and they cut off the hook and gave me medicine for pain. Whether you have an emergency or not, this is a good place to go.

Our dog was hospitalized at Animal Medical Center of Seattle (AMCS) for several days due to…read morepancreatitis and significant kidney impairment. While I appreciate the medical treatment provided, I was disappointed with the communication and coordination of care. After discharge, we received no follow-up call. I had to contact AMCS for pending urine culture results and follow up again to clarify whether prescribed antibiotics should be continued. During hospitalization, we were told Internal Medicine would be consulted, but I never received clear confirmation of whether that occurred or what recommendations were made. During a subsequent hospitalization elsewhere, we learned about an additional treatment option that an AMCS veterinarian reportedly indicated could have been considered earlier, but it had not been discussed with us. I recognize that emergency veterinary care is complex. However, I expected better communication, transparency, and continuity of care from a specialty hospital. I aslo shared more detailed feedback directly with AMCS management in the hope that these concerns will help improve their practices for future clients.

Shoreline Veterinary Hospital - Post Ultrasound treat

Shoreline Veterinary Hospital

(40 reviews)

Our Bengal 1 year old has a broken distal humorous. Our vet lacked the specialization to handle…read morethis. We called Veterinary Specialty Center and they gave us a list to refer us to. The first on the list, Shoreline Veterinary Hospital. We called and despite being incredibly busy, at 9pm the Veterinarian called me back! She walked me through a plan, and asked me to arrive at 9:15 the next morning. She gave me an estimate to sign for the same very reasonable price as she stated on the phone. We dropped her off. The team was amazing, from the first moment we called, and all this while they were already working 200%! Every conversation was kind, respectful, and detailed. The Veterinaian called and updated me, and provided a pickup time. We arrived, paid her very reasonable bill which was less than the estimate, and the Veterinarian came in and explained everything. They booked us a followup, and provided care instructions. Long story short, this is Fantastic Veterinarian and a fantastic staff. Everything was perfect! We highly recommend this team to pet owners in the Northwest!

shoreline Dr. Jermery Rueb newly liscensed performed a procedure on my dog that is known as highly…read moredangerous and not reccommeded as correct treatment as it known to causes sudden death. Her condition required a specialist . He does not have the training required to treat a seious condition and used her to pratice on and he killed my dog. it is outrageous that this doctor gave no concern of causing a horriable death. He ignored all accredited openions and standard of care. DO NOT GO HERE please if you have a bad expeience file a complaint with the department of health. This clinic has alot of bad reviews and needs to be stopped from causing more injury. They are useing the paitients to gain experience and performing procedures that are not needed and that are known to be dangerous.

Shoreline Central Animal Hospital

Shoreline Central Animal Hospital

(109 reviews)

Took our four cats there today. Was pleased with the care…read morethey got. One of my cats got frightened- even was reacting badly to me. They have a tall soft spoken vet tech on staff who calmed her down quickly. Total cat whisperer- They re-registered their ID chips to their address, and demonstrated the use of Feliway spray on a towel to calm cats. They spotted an early thyroid issue with the oldest too And their prices were reasonable. I had called around and vets with openings for new clients are scarce in the Shoreline area. We moved here recently and were frustrated about our inability to find a vet with openings. They got us in in only a week!! Many other places were curt on the phone, too. I can 100% recommend this place.

This place is just not very considerate they they don't make you feel very welcome…read more I've been going here for years, but I'm gonna have to pretty much figure out another place unfortunately Not only is it overpriced, but they have very bad scheduling Somehow, every time I'm here it's pretty much empty so I don't know why they have no schedule They are just not a place to waste your time or money, unfortunately The doctor had him try to sit on the scale. He's a 15 year-old dog with hip dysplasia 110 pound dog. She can't just let him stand for three seconds on a scale. She couldn't come outside and talk for two minutes while I'm putting 110 pound dog in the backseat of a car with a two-year-old that's crying that I can't leave. This place isn't even a 3.5 stars. It's a one star..Full stop. I've been getting my dogs anal gland release every month for the past nine months straight and every single month they are extremely full to the point where they almost ruptured When checking out today I asked them if they performed it since it wasn't even on the list she gave me a half ass response saying yeah it was empty Yeah, I'm highly skeptical. It was empty after reading the rest of these reviews here. I'm certainly never gonna come back to this place and I've been here probably 20 times and every single time I regret coming here. I also had surgery got on his eyelid, cause he had a growth removed the growth came back two weeks later I ended up just treating it with eyewash and massaging it every single day and eventually it just auto rubbed itself off. I should've saved myself the surgery before this place is not very good. They couldn't even hold the door for me or help me with my 110 pound 15-year-old dog while I had a two year-old accompanied when asked if I could just speak with them while I was putting them in the car the doctor refused to want to go outside even though it's 60° and the weather is fine

North Seattle Veterinary Clinic - Picture of the snappy lady

North Seattle Veterinary Clinic

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This clinic is top notch - I've lived with my dog and other animals I have fostered in several…read morecities in CA, AZ, WA, OR, NV. I've seen it all and this clinic has surprised me at every turn. I brought my elderly dog in as an emergency patient days after relocating to the area with no prior appointments. They were able to fit us in immediately with Dr. Almendinger - and what an incredible doctor she is! Dr. Almendinger showed great compassion for my dog during the visit and gave me consistent positive regard throughout, answering all my questions and listening carefully to my concerns. I left with necessary prescriptions in hand, detailed instructions and a thoughtful follow-up care plan including booking follow up appointments. The clinic was upfront about all tests, procedures and costs and open to my ideas on treatment plan. Costs were the same or lower than what I've experienced at other local Seattle clinics (we have also lived in green lake and Fremont). Dr. Almendinger also went through my pet's records and identified some recurring themes that no other vet has picked up on. On request, she gave me a list of tests to consider to rule out certain conditions and make an improved treatment plan that she thought would improve my dog's overall health and quality of life in her golden years. The front desk staff was proactive about getting us scheduled for follow ups and provided me a copy of Dr. Almendinger's notes via email on request. There was plenty of parking out front and the waiting room was comfortable with areas to take pets who are shy or skittish to wait. I saw a few folks with cats doing this. They had a coffee station too which is a nice touch, though I didn't use it in any of my visits. Overall, I can honestly say my experiences here (after a handful of visits) have all been exceptional. This is a magical place with wonderful people. I highly recommend bringing your pets here for care even if you have to drive further to get here, this is truly the best clinic in Seattle.

Great vets. Great staff. My dog has come here for years and they manage her cushings. The care they…read moreprovide is unmatched. All the techs, assistants, doctors and front desk always have the best attitude. My dog can be a bit snappy but they always treat her with love and kindness!!

Woodhaven Veterinary Clinic

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Highly recommend. Very thorough and compassionate care. We love Dr Allen, she has helped us…read morethrough some very difficult times. She is very knowledgable, and explains things thoroughly. They keep this place clean like you would want for yourself. They have two outdoor potty areas with paths, so your hairy kids feel at home. My only complaint is the cold vent in the waiting room should have a deflector on it or you freeze while waiting to be called back. Oh yes! They take Care Credit payments too, which is a bonus for the no interest pay back. :) I was not asked to leave any reviews.

UPDATE- Your response is completely false. I did not treat any member of your staff in a rude,…read moreracist, abusive, political, or otherwise inappropriate manner. I never made any political statement, racial comment, insult, or personal attack. Nor would I ever. I did absolutely nothing that could justify the accusations you have now publicly made about me. Your response appears to be an attempt to discredit me and put me on the defensive, rather than address the misconduct, or the harm, which is consistent with your previous unethical mistreatment of us. I came to your clinic as a new client seeking only routine care for my dog: preventatives and a fecal exam. From the moment Dr. Mohamed entered the room, she was abrupt, hostile, and repeatedly stated that she "did not understand" why I was there, despite my calmly explaining multiple times exactly what I needed. Then, without warning, without first trying to make my dog comfortable, and without any introduction to my dog whatsoever, Dr. Mohamed forcefully inserted the otoscope into my dog's ear hard enough that my dog yelped loudly in pain. I had never heard my dog cry out like that before. We had been to other vets before who checked her ears using this tool, without any issue. I witnessed how unfriendly and roughly she treated my very sweet submissive dog. What shocked me most was that Dr. Mohamed did not react at all. She did not stop, apologize, acknowledge my dog's pain, or show any concern whatsoever. Again, as my previous review which you replied to stated- to this day my pup will no longer let a vet touch her ears. Dr. Mohamed's handling of my dog fell far below an acceptable standard of care, and directly caused lasting trauma. Your response to hearing this report is once again shockingly unconcerned, and dismissive. No vet should ever roughly handle and harm a dog because they are for whatever reason bothered by the human. That behavior is entirely unethical and unacceptable. Again, as stated previously to which you responded- we have no idea what prompted this behavior on her part and that is really the most baffling component here. Because we are friendly, reasonable and professional people. I work in customer service. I was excited to meet what I thought would be our new vet! I was polite and respectful from the jump. NOTHING in my behavior was even remotely close to what you describe, even AFTER she harmed my baby. I did not yell or get aggressive. I simply asked immediately to end the interaction and speak to the manager. My only possible guess was that my shirt had an American Flag on it, and this was some kind of politically motivated retaliation. I cannot confirm this, but have no other explanation for what was seemingly a very personal attack from a total stranger. Again, I immediately told Dr. Mohamed in a calm manner that I was ending the appointment and requested to speak with the clinic manager. At that point, Dr. Mohamed abruptly changed her tone, apologized, and asked if I wanted to continue with the appointment after all. I declined and again requested to speak with a manager. Dr. Mohamed then left the room. I remained there for more than twenty minutes waiting to speak with someone. No one came. No one checked on me. No one asked what had happened. After waiting, I finally went to the front desk myself, at which point I was told to leave without ever being given the opportunity to explain my side of the situation. I was left in tears. The only person who showed any kindness or professionalism was a member of your front desk staff, who came to me in the parking lot w/ tissues and apologized. Her practiced manner in this strongly suggested that this type of incident is not unusual there. You have now publicly accused me of being "abrasive, rude, racist, and abusive." Those statements are false. I unequivocally deny them. I will not allow false accusations to be used to deflect from what occurred. I will not accept being falsely maligned in order to protect your staff from criticism. I stand fully by my account of what occurred. I did absolutely ZERO to deserve the way Dr Mohamed treated me or my dog. In fact, there exists no possible justification for the rough way she was handled, nor the lasting pain Dr Mohamed's misconduct caused. Both of these are points which you have, yet again, completely neglected to address. I further object to your implication that, because I posted this review years later, my experience is somehow less valid. It took me years to feel removed enough to seek any justice here. As clinic manager it's your duty to ensure correct conduct by staff. You never even gave me an audience, and conducted no investigation. You neglected your duties, and as a result have not obtained the truth. I am formally demanding that you retract the false statements you made about my conduct within 14 days. If you do not, be aware that I am preserving your response and all related communications for further action.

Cats Exclusive Veterinary Center

Cats Exclusive Veterinary Center

(136 reviews)

Took my cat there for her radiation treatment. Was super anxious when I was driving my there but…read morehonestly the welcoming reception to the Dr to the nurses made me calm down. Even my spicy cat was relaxed which not her normal self. I picked her up 30 hours later and she was happy to come home yet she looked relaxed. Everyone over there is super sweet. Thank you everyone for taking care of my baby girl!

We just moved to the area a few months ago, and this clinic alone made the move entirely worth it…read more We got off the waitlist after about a month, and it was soooo worth the wait. Our cat is medically complex - only 9 years old, but diagnosed with pancreatitis, diabetes, asthma, and hyperthyroidism. Also, notorious for bad behavior at her previous vet's office. I loved our previous vet and they helped me through some the hardest days of our cat's life, but Cats Exclusive is equipped to support my cat in ways my previous vet was not. Going to a clinic that focuses solely on cats means that there is a level of expertise and consideration that just doesn't exist at other clinics. There are no dogs around and they clearly take measures to make sure the cats see/smell each other as little as possible, which goes a long way to assuage our cat's anxiety. Everyone there is confident and gentle in handling our cat, and she's responded by exhibiting the best behavior we've ever seen from her in a vet's office. At our first appointment, the vet caught a dental issue that had previously gone completely unnoticed. At our second appointment, I got to talk to one of the vets who works in the hyperthyroid clinic, which was super helpful since we're considering the radioiodine treatment for our cat. Communication is always stellar (both by email and by phone). They are pricey, but worth every single penny (and no one has tried to upsell me on anything). Without a shadow of a doubt, this is the clinic our cat needs and deserves.

Allpet Veterinary Clinic - The office bird that chills in the waiting roon

Allpet Veterinary Clinic

(67 reviews)

Would not recommend. I tried to schedule an appointment for my chinchilla (a previous patient) but…read morethey don't return calls or emails, apparently. My chinchilla ultimately had to be euthanized at another vet for cancer, which obviously isn't Allpets' fault, but perhaps if they would return calls we could have diagnosed her sooner and she could have suffered less. They are also extremely inconsiderate of owners' time and will happily make you wait hours to pick up your pet or a medication. They are clearly understaffed, yet as an exotic animal vet also clearly have a clientele. Not really sure why that doesn't translate to hiring staff. Are the working conditions as bad as the client conditions? That's kind of the only explanation that makes sense. Avoid.

I brought my bunny here three months ago and she was suffering from a parasite. She was given…read moremedication and after talking to the vet I wanted to give her a chance. A month after daily feeding and medicine she had good days and bad. Days when I thought she could turn around then the days that I knew it was over. The vet told me I made the right decision when it was time to let go which helped me immensely. I was given about six extra weeks with my girl. We put her down and the clinic offers a service of cremation then she will be buried under an apple tree. I live in an apartment and couldn't give her any better than what this clinic could offer my beloved pet.

Cascade Pet Hospital - vet - Updated October 2026

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