My old Gateway FX had been sitting dead in my closet for a couple of years. The shell was busted, the power cord missing and it hadn't given me any sign of life in over three years. Dr. Tech PC, Salar Kohnechi, came to my house to talk to me and pick up the computer then brought this dead laptop to life. How dead was my laptop ? - There were actual real bugs inside the shell. Salar fixed the laptop for a very reasonable price. He replaced some of the internal parts, included a new hard drive and a power source. Then he delivered the laptop to my house. He also helped me work through a couple of glitches caused by software conflicts. Salar also works on Smart Phones including the Apple iPhone. He can solve both hardware and software problems. I've taken computers to two other repair places in Pasadena and they really were bad. Salar is on a mission to both make his service personal and excellent. He has a service plan for your computer in case you just bought a new computer. I will definitely use Salar for all my computer repair needs. read more

Very patient and honest business owner. My 2019 MacBook Pro has a cracked screen and I asked one staff in the business about the situation and they said they cannot fix it, and they suggested me how should I find the correct store to repair my computer. Then they asked me several questions about the computer and they suggested me that my computer is worth to be replanted, and if the price to repair is over 500 usd, I can do it at apple. Generally speaking, very enjoyable experience in the unpleasant event! read more

I had an issue where my trackpad was not working and sent an inquiry through Yelp. Shortly after, I received a response that solved my problem! Much thanks! read more

My server went down and Sean quickly reset all my email settings at the server level plus established an email alias for my gmail account. I really appreciate his quick response as well as the small amount of time it to to get me back up and running. Thanks, Sean. read more

Shaun is great. His response time is super fast. He's smart and very tech knowledgeable. He installed a mesh Wifi system in my home and it works great. No more slow speeds. He was also very helpful in guiding my decision making on my future home theatre project. I will be reaching out to him again to help me with other tech related projects. Thank you Shaun! read more

Anytime I need help with my computers or wifi I call Sean! He's the best! He has helped so much and has improved the way my Mac Book Pro runs. The speed is awesome! Today he helped with my home wifi! It's super fast now. Thank you Sean!! read more

Did a Great Job Syncing all of my Go Daddy emails with Signatures and logo's to both my computers and IPhone...

I highly recommend Dr Tech PC & Shaun! I needed help trouble shooting a static IP/Router issue for my business. Shaun worked diligently to solve my problem when no one else could and he went above and beyond to ensure my issue was resolved by my very strict deadline. Shaun's customer service was outstanding and I would use his services again for anything technology related! read more

I was having a wifi problem, and Shaun came to the house and rectified it. He's a very knowledgeable and pleasant person; and even more important to me, he explained things to me in an uncondescending way. It's been my experience that younger people can be condescending to seniors, especially when the subject is technology. Great job, Shaun, and thank you! read more

Shaun was very professional and knowledgeable. He made a house call and diagnosed the problem right away. When I was talking to Shaun he told me he also builds computers. Next computer we get I will call Shaun. Great job. read more

Great job. Knowledgeable, on time, professional. He quickly solved the issue and completed the repairs. Highly recommended.

Shaun did an excellent job at my home installing CCTV cameras. He was very fast and efficient. A++

Shawn was super professional and honest. Very knowledgeable in repairing home WiFi. Very kind and reasonable prices. He goes the extra mile to make sure you understand the processes and complex issues dealing WiFi. He treats u like a friend and doesn't want to sell you items that he wouldn't need for his home. Very punctual with appointments and always answers the phone. I highly recommend Shawn for updating older WiFi setups to current products. He told me he can also build custom computers in the future. read more

Salar was phenomenal! I called him over on a Friday night at 5PM to take a look at a weird computer problem I was having. Salar came right over to diagnose the problem. He was at my house for a couple hours but was able to solve the problem for me. From now on I'll be calling Salar for any computer related needs. Thank you again Salar! read more

He was amazing! Super friendly and very knowledgeable. Replaced my hard drive since my computer was running SO slow. He also upgraded my computer to Windows 10. Did a fantastic job and now my computer runs perfectly. Thank you!! read more

Shaun helped up with our IPhones and IPads. He came to us the next day after our call. He was professional, on time, knowledgeable and just a very nice person to work with. We now feel like we have a tech person to call on whenever a problem arises. Thank you Shaun! read more

My son was building his own gaming computer and found that it was not starting up. After several attempts to problem solve it on his own, he contacted Shaun at Dr Tech who assured him that he could help. We went right over and Shaun was able to identify the issues right away. A few parts needed to be replaced and within a few hours, Shaun not only had it up and running, but he went way above and beyond with doing software updates and providing guidance on ways to maximize efficiency. We cannot recommend Dr Tech enough...he is professional, friendly and most knowledgeable! Contact Dr Tech, you will be happy you did! read more

I called to get the cracked screen on my phone fixed, everywhere else wanted to charge me an arm and leg. Then I called Sean and he fixed it for me for a very reasonable price. He even fixed in half the time everywhere else quoted me. I have not had any problems with it and it looks as good as new. Will definitely be using him again for all my tech needs. I have had my computer fixed at other places and the problem never seemed to get resolved, had Sean take a look at it and he fixed the problem right there and then and I haven't had any problems with it since then. I won't go anywhere else. read more

Cox sent a letter saying our modem was outdated and we needed a new one. New modem was received in the mail. Easy installation guide but what they don't tell you is that it has to be activated. Called Cox three times to get it activated and finally they got it right but with a low signal. Other main problem was that our Eero mesh system didn't work now with the new modem. Cox could have a tech out in a few days but they would not touch the Eero. No help there. I looked on Yelp, found Dr Tech PC and all of the great reviews and gave a call. Received a call back within 5 minutes. 3 hours later Shaun shows up to the house. Super friendly and professional and even more importantly his skill level was fantastic. Looked at our system, figured out what the issue was, and ended up having to reinstall our Eero system. Shaun also suggested configuring the Eero differently than I had originally installed it a year ago and this made a huge difference in performance . The Wi-Fi is now as fast as I have ever seen Wi-Fi thanks to Shaun. Shaun also looked at my Dell desktop for work, gave me his views on it, his recommendations on a new pc that he would build, and how to maximize performance in the interim. I would highly recommend Dr Tech PC and Shaun. Awesome and friendly service and takes his time to walk the customer through the issues and the fixes. 5+ stars!!! read more

I received phenomenal assistance from Shaun, who expertly replaced the fan and reapplied the thermal paste in my laptop and was more than willing to take the time to answer my questions. I would not hesitate to seek his help in the future. I highly recommend this business. read more

Took my iPhone to Sean and he took care of my phone in a day. Replaced my iPhone 6's screen and in the meantime I had my mom's iPad's screen replaced as well. Sean was excellent to work with and returned both items within a couple days. Just in time for my trip to Las Vegas. He gave me status updates as he worked on both products and returned to me in perfect standing condition. I'm writing this review a month afterwards because I didn't have time during the holidays to get to this. But he was well deserving of a 5 star review way earlier than this! Once again thanks sean! read more

I found Sean with a Google search. He was quick to respond and I was able to book an appointment on the spot. He arrived a bit early, which was very refreshing. He not only fixed the issues I has asked him to fix, but fixed things I was not aware of. My computer is up and running better than ever He also went above and beyond to install a gaming system for my grand children. Extremely reasonably priced. EXCELLENT service I cannot recommend this company more highly!!! read more

My son's MacBook Pro had a SMART error for the hard drive. I called Shaun and asked for a quote on the replacement of the SSD. He did not have any openings till later that day, but was able to get us in if we brought the laptop to him. We took the laptop in and he called within 2 hours and explained that it would be a different SSD than he originally thought and he would have to order the part. We agreed on the price and laptop was fixed within a day after receiving parts. He even cleaned out the dust on the inside we were not aware of. Works great! read more

I made an appointment to have my computer repaired and he never showed up/never called to cancel. Very disappointed in his customer service skills. read more

Great guy. Prices are reasonable and very professional. Will not hesitate to use again and highly recommended. Thanks Sean. Bernard

Took my IPad in today as I had found Sean's yelp yesterday and have been lagging on fixing my IPad. I have been talking with Sean and he was able to fix my iPad within 2 hours while I was getting lunch down the street. I can't rave enough about his customer service and proffessionality! read more

I've had Sean help me with both my overheating laptop and data retrieval from my Mac that had a dead video card. Each time it was a very professional yet personal experience. He's a very easy to talk to guy and explains things clearly. I would definitely recommend him to anyone in the area! read more

From the time I called to the time he showed up nothing but a great experience. Super stoked the store I was taking my repair to was closed which led me to Shaun. read more

I was able to call them and he walked me through why my printer was broken without any charge, then explain to me how a lot of the inkjet printers are having problems with clogging if you don't use them enough. Recommended me a few different LaserJet printers and was extremely helpful! Thank you so much for the education I feel like that customer service is what sets businesses apart. read more

Sean diagnosed and implemented solutions for our IT, WiFi, audio and computer issues. We had many. He is thorough, intuitive and has an excellent work ethic. I was referred to Sean by friends who are far more savvy then me and I am very pleased with his deliverables. He is responsive to our questions and his service is excellent plus, he always shows up in a great mood! read more

I had a Dell XPS for 3 years, and It was riddled with viruses and was slow and had so many problems. I came to Dr. Tech PC to get a new computer. Not only did they help me get a new computer, they built one from scratch, worked with me and talked to me about deals on newegg so I could get the best deal, transferred my files from my old HDD onto my new HDD, and set up my new computer. They also stayed in my price range (which was around $1100). I now have an amazing computer, with good virus protection, and superb performance. I highly recommend Dr. Tech PC for not only a new computer, but also repairing computers and recommendations on programs, as well if you don't want to pay a ton for labor. read more

Dr. Tech to the rescue! Great service and best part, he comes to you!! Highly reccomend the iPhone repair service!

We had lots of issues with my daughters laptop. We had a cracked computer monitor that he ordered the glass screen and repaired quickly. My daughter needed to go back to Cornell after winter break and needed help transferring multiple computer laptops onto a new storage device, cleaning up the large amount of bugs and problems she had collected and syncing her iphone with photo albums and cleaning out the massive photo duplicates that had happened from several broken phone issues. Dr. Tech spent several hours at our home trying to get it all done with little notice and our need to make a plane departure back to school. He loaded a program on her laptop so we were able to contact him from New York for help on any issues. We are going to use him again next week to get all of our stuff updated now that she has graduated. Very thankful to have a reliable person we can trust to call for our phone and computer needs. read more

After the Apple Store was unable to recover the photos from my daughter's crashed computer (or even get it to boot-up) I called Dr Tech PC on a Saturday afternoon. The owner, Shaun, was at my door 30 minutes later. He listened carefully while I explained the problems...the computer would not even turn on, let alone boot-up. He trouble shot the computer at my house, then took it back to his office to repair, since the repairs would be difficult and would require additional tools to fix. Shaun checked in with me a few times during the process, to update me on the progress, and to verify how I wanted to proceed. A few days later, Shaun brought back the, now working, computer, with a new, larger, working hard drive, and all of my daughter's recovered photos right there on the computer! He also repaired both of my daughter's broken, portable hard drives (and backed-up the recovered photos for her.) His prices were so reasonable that I actually paid him a bit more than he billed me. (It just didn't seem right to pay him that little for all of the work he did.) I can't say enough good things about Shaun! Extremely bright, talented, trustworthy, caring and qualified. This is the person you need to call for all of your computer needs, both personal and business. I am a small business owner, and am thrilled to have found Dr. Tech PC! read more

Shaun was very helpful right from the get-go. He had very reasonable prices for the kind of repair I needed. I was able to have my laptop screen repaired within the hour I brought my laptop to him. The parts were ordered and shipped within days and the laptop screen was fixed within minutes. I definitely won't be going anywhere else for my IT problems! Thanks for all your help! read more

Took my MacBook Pro in after my daughter spilled water on it. Although my MacBook was not repairable I was very pleased with the attempt to fix it and options I was provided. Great honest work and very reasonable price. read more

Fantastic service!!! I had a very slow computer and could barely access emails. I tried everything on my own and even paid a company to fix it. Nothing worked! Until Shawn came by and figured out what was wrong with it. He took my whole computer apart clean it and added several other things to make it run like brand new. I am very impressed with his service and HIGHLY recommend him to anyone having computer problems. read more

Shaun is the best!!!! Quick response and always gets me up and running!!!!!

I cracked my phone I was trying to find somewhere that I could get it fixed without costing a lot of money. I called Dr Tech to see if he could help me out. When I called he didn't have the part in stock he told me that he would order the part and call me when it came. It came In a few days later and he was able to fix phone. I will use Dr Tech in the future. read more

After nearly shattering my iPhone 5 screen, I needed to get it repaired ASAP. I immediately took my iPhone to Sean and to my surprise the screen was replaced in less than an hour and was returned to me in mint condition. Highly recommend to anyone else with a cracked iPhone screen. read more