Ok, so I don't normally write reviews, but have to give 2 VERY BIG thumbs way, WAY up for Dr. Geek!!! I am fairly good at working on my HP laptop, but when I awoke yesterday morning, everything was gone....and I mean EVERYTHING! I was sooooooo screwed! I had projects and files and pictures and music and videos...well, you get the idea. Anyways, I tried EVERYTHING and even took it to Office Depot where they couldn't help me if they tried. They basically shunned me off. I was in the neighborhood and called Dr. Geek and they came right over and got to work on my laptop. They were clean, professional, and treated me, AND my laptop, with respect! They seriously know their stuff! They kinda remind me of the guys on that show Big Bang Theory....LOL. But seriously, they not only were able to restore my laptop, but fixed all my files and compressed them, organized them and even sped up my computer for a fraction of what I would have paid if I took it to Best Buy, and even Best Buy wouldn't promise me anything. 1 TRULY satisfied customer. Very friendly, courteous, professional, understanding, I would definitely give more stars if they were available. Dr. Geek is DEFINITELY on my speed dial!!!!!!!!!!!!!!!!!!!!!!!!!! What's cool is that they actually answer the phone and got over faster than if I had dialed 911. Going to use them for my desktops and to clean up my girlfriends Mac. Give them a call if you want things done right the first time! read more