They messed up my tint and stole my brand new sneakers and shirt out my trunk. Carlos is a rip off.read more

After relocating to New England, I sought a trustworthy auto repair shop and discovered Brakeman's…read moreAuto Repair in Jamaica Plain, MA. Their numerous 5-star Yelp reviews highlighting exceptional service, quality, and professionalism caught my attention. Upon visiting their website, I was impressed by their rich family history in mechanics, which prompted me to schedule an appointment. Surprisingly, securing a slot was easy despite their stellar reputation. Using the Waze app for navigation, I encountered minor inaccuracies; however, locating the shop became straightforward once I realized it's situated across from the gas station on the corner, housed in a distinctive green building. The owner, Ray, was both kind and courteous. He thoroughly examined my brakes and rotors, informed me that he would order the necessary parts, and mentioned there might be a wait. He suggested I consider taking an Uber, but I opted to spend time at a nearby library. Unfortunately, the library was a small branch that didn't open until noon that day, so I utilized the adjacent Curtis Hall Community Center to catch up on some work. Throughout the service, I received timely updates from the shop. The brake and rotor repairs were completed efficiently, and Ray's dedication to customer satisfaction was evident. He checked in later that day to ensure my car was performing well post-service and followed up the next day to confirm my continued satisfaction. This level of personalized service reminded me of the local mechanics back in the South. The most important thing besides the service, and the quality, the VALUE!!! I saved 50% of what I was quoted by the dealership just for brakes!! It goes to show that there are still businesses like Brakeman's Auto Repair that aren't trying to get over on people that provide GENUINE SERVICE in a timely manner. In summary, Brakeman's Auto Repair offers a blend of professional expertise and genuine customer care. For anyone in the New England area seeking reliable auto service, I wholeheartedly recommend them.

My wife has her company supplied Subaru serviced here. She's fussy..really like the place..I n and…read moreout quickly

I can't say enough good things about this shop! As a young woman, it can be intimidating dealing…read morewith car issues and not knowing who to trust--but these guys have been nothing but honest, fair, and incredibly helpful every single time. They've fixed my car multiple times the same day, given me very reasonable prices, and always made sure I left feeling confident about the work done. I've never once felt taken advantage of or pressured into unnecessary repairs. I'm writing this review because they truly deserve the recognition--good, trustworthy auto shops like this are rare, especially in the Boston area!

disappointed in the service here. lack of knowledge and unwilling to work with a paying customer.read more

Jimmy is great! My car was making a non-stop high whistling sound and while a car dealership…read moremisdiagnosed and repaired the wrong parts of the car, Jimmy was able to identify the problem as soon as I explained the situation to him. Jimmy gave me a breakdown of the repair (replacing brake pads and rotors) and cost, as well as the reasoning for the cost before getting approved to start on the work. I really appreciate that clear communication, so that I'm on the same page. After the car was repaired, Jimmy followed up to check on how the car was doing, in case there were any additional issues to be addressed. I highly recommend coming here if you want honest and professional work on your car!

Paid for work that was never done -- a rear brake job and brake fluid flush. Imagine my surprise…read morewhen I go see another mechanic closer to where I live, who tells me that my brake fluid is very dirty and that I need my rear brakes done soon! When I reach out to Jimmy, receipt in hand to refer to, he claims that because it was just over a year ago there's nothing he can do about it. My mistake was paying them cash and not by card to file a dispute. Will never make that mistake again. Jimmy never apologized and never took accountability-- that's the part that took me aback b/c I honestly felt like Jimmy was a nice guy and seemed honest. Not sure who's to blame but I don't appreciate shelling out $300 only to find out none of the work was done and no apology. I do believe that they are overwhelmed with the amount of cars that come in everyday and the guys are possibly overworked. Still doesn't excuse what happened! So glad I never came here raving about them.. give it time and I'm sure they'll be forgetting about your car too.

Our 2013 Honda was making weird noises, braking unevenly. VIP diagnosed the problem, replaced the…read morebrake calipers. They also noticed that its tires were 9 years old with rubber starting to break down. It was an expensive visit to the garage, but all the expenses were listed and I compared with industry averages and VIP charged reasonable prices. This is an efficient and ethical shop that does good work.

I created a Yelp account for the sole purpose of leaving this review…read more I came in to VIP about 2 weeks ago with a problem: my car was shaking at high speeds around 65 mph. VIP told me they'd check the alignment, but that the issue was probably the wheel balancing. They also said they might want to do a full diagnostic, which apparently costs more than $300. I told them to go ahead and fix the balancing, and if the issue persisted I'd come back for the diagnostic. When they went to check the balancing, they told me "yeah the balancing was WAY off." Then they fixed it, or so they told me. I paid around $230 for the fix. The problem never went away. Nothing was fixed. Yesterday, I took my car to a different shop, because I was suspicious of the way VIP handled the situation. The new shop looked at my balancing and said it was completely messed up. So, as far as I can tell, VIP charged me $230 and did absolutely nothing to fix the car. I'm honestly considering filing a complaint with the BBB or pursuing further actions if I can find the time.

Pep is a great guy. Walked in on a Saturday to get some help with fixing my shark fin antenna on…read morethe roof of my Audi. He quickly addressed the issue and got to work. No haggling. Finished in under 1 hour and everything looks great. Other body shops were going to make me wait until Monday to get back with a quote. Pep also charges a very reasonable fee for his work... Great guy and will definitely recommend to all of my friends and family. Thanks again Pep!

My muffler fell off in Brookline. I called 3 shops at 3:00 New Year's Eve in that area…read more "Sorry, we are closing" , "No more cars for today" " Can't Help today" . I frantically called Pep down in Roxbury..."How soon can you get here..." I told him 20 minutes. He said, -- "hurry up, I'll wait". He welded my muffler and ordered me a new flex pipe. AWESOME SERVICE! Pep Rocks...

Fran and Patrick are awesome and were so helpful with my flat tire today. Truly trustworthy, good,…read morekind people. They could have charged me for a new tire, but Fran was honest with me and was able to fix my old tire right away. So knowledgeable and helpful. I would highly recommended and I will be coming back. Thank you so much!

Fran is the absolute best. His family goes out of their way to be helpful and they're really good…read moremechanics as well. He's been serving the for over 40 years. Jim Collins.

Joni got a flat tire in downtown Woburn tonight;, discovered it after work. Drove to Daily Gas and…read morelearned they work together with D&L Auto Service. Met Adonis first. Great guy! Very friendly. Smiles & conversation. From Ecuador and German too! Love it! Take good care of your leg and your ankle! Gabriel fixed my car. From Brasil. Love it! Smiles and good conversation. He found the tire hole. Was really small but the soap did the job in locating it!I I even learned how to say, "Good Day" in Portugese! There was another worker there with a firefighters shirt on and he was very nice as well. Was working on a red jeep inside the roll up door. Very detailed work and loving it! Called later on and spoke with Dan who appreciated my call and my compliments. Will love to meet John as well who's owner. Daily Gas and D&L Auto Service is not just the place I drive by on my way to/fro work. It's the place to go for smiles, friendly excellent and caring service. They treat you and your car like GOLD! How did I do guys? Like my review? It was a great ending to my day especially after the way I've been treated in my living arrangements world. (That's a whole nother story!)

The last two times I tried to get service at D&L Auto Repair I got refused they used to be good but…read morelately I've been unsatisfied with their professional services

Few business relationships feel as good as having someone you trust to do high-quality, well-priced…read morework on your car. Tony and the team at Southie Auto Service deliver this in spades. I brought my '05 Volkswagen in for some cosmetic work on the front bumper and fender. Tony quoted a price below what I'd gotten elsewhere and also pointed out a few other cosmetic details that he would fix on the house. When I picked the car up a few days later, it looked practically new--not bad for a 16-year-old car! In addition to doing great work, Tony's just a likable guy. The kind of person you're happy to do business with. Thanks, Tony! I'll definitely be back the next time my car needs body work.

Direct. Honest. Fast. They made my car damage looking like it never happened. And at great value…read more Service required was auto repair.