No one wants to need a root canal. But if you do, you want a team that's empathetic, kind, and…read morepatient. That means you want Apex. From the first call, I was treated like a person in serious pain who was anxious to get it resolved. The person I spoke to got me in quickly where other practices I called couldn't see me for days. I can appreciate that people are busy but I felt like the receptionist at Apex was really making an effort to get me in fast. Dr. Weber did a great job explaining the problem, talking about what they would do fix it, and what sort of complications could come up. I felt confident I had made the right decision. Dr. Czaperacker did the procedure and she is just outstanding. She has a great chair-side manner, very kind, very patient, and fully attentive to you. I hope I never have to see them again but if I do I would gladly go back.

My dentist recommended Apex for my first root canal. I've heard horror stories about how awful this…read moreprocedure can be, so I was anxious from the jump. The building is clean and modern. Staff is incredibly kind and knowledgeable. My root canal took about 45 minutes and I was at ease the entire time. There were no issues afterward, and they even checked up on me 2 days later to make sure everything was still OK. Highly recommend for anyone requiring this procedure.

To the credit of the practice I was contacted (likely after…read moremy review appeared) and was offered a refund which was subsequently made. Anytime a business owner takes responsibility for bad practices it can be only a good thing. I inquired if the practice intends to change the rotten policy and heard a lot of hemming and hawing (thus the 2 star update no higher). Hopefully, a change will come. But I did appreciate the effort to make the Bad policy right in my case

Excellent endodontist with so many awards! So glad I found Dr. Battista to help me! Pain free and…read moresuper nice doctor!

This place is a hidden gem in path. I was referred to Dr Glen Partnoy to do a root canal bcoz my…read moretooth situation was complex and my dentist was not confident enough to do it. I thought the procedure was going to be long and nasty. Believe it or not, it was actually quite enjoyable. Unlike other dentists, he explained what he was going to do before each step. I felt much more comfortable when I knew what exactly the doctor was doing to me. The procedure was done neatly and painlessly before I even realized. When I felt painful in my gum around that tooth 6mth later, I called the office and the receptionist was very nice to book me a consult on the same day. The assistant took the X-Ray free of charge. Dr Partnoy explained my X-ray thoroughly and confirmed my bone healed well. He advised me to get a crown instead of the permanent fillings, which was the same reason as what I expected. The team is absolutely professional and I would recommend here to anyone who needs to do a root canal.

For starters I like most people am not a fan of going to the dentist. But sometimes you have to…read moretake care of business. I was referred to Endodontic Specialists by Dr. Robert Feeley of Downtown Dental Centre for a root canal. I simply can't recommend Dr. Glen Partnoy highly enough. He was very professional, straight and to the point. He explained the diagnosis thoroughly in terms I could understand and prepared me for the procedure. All in all it took less than an hour. Dr. Partnoy prescribed me pain meds but honestly I have felt no post-op discomfort of any kind. At then end of the day my insurer Manulife only designated eligible $934 out of $1355 for the root canal fee. They only pay the prevailing rate for a dentist to perform root canals as opposed to a specialist. For me I will be going to Endodontic Specialists everytime--it's worth it!

Best root canal...EVER!!…read more And, I'll say this...I definitely want to be Dr. Sandra Shostad when I grow up [all the way]! I had an excellent experience at this endodontist. I wasn't in any pain, but I needed a root canal and this office is in-network for both my GEHA and Cigna dental insurance plans. The office is located on Main St. in Williamsville. You turn onto S. Long St. and you'll see that it's on the tail-end of the building. The signage isn't super obvious, so keep an eye out. And they do have parking spaces for you. Check-in was quick and simple. The front office (Lisa) had already called my general dentist to get the tooth and insurance information. So, I filled out a couple standard forms and was almost immediately called in to be seen. The root canal went perfectly, as far as I can tell. It was near painless during the procedure and I have yet to experience much discomfort afterwards. What more can you ask for? It did seem like my tooth presented a couple surprises and took awhile (as is typical), but Dr. Shostad kept me at ease the whole time. Her and her assistant (Jacky) have a great chemistry. I felt like I was getting a personal comedy show and it was hilarious...Dr. Shostad the comic and Jacky the straight man. Hey, hopefully you don't need an endodontist anytime soon...but, this is definitely the place to go if you do. :-)

Wonderful experience, gentle and professional treatment, all the staff was very concerned about my…read moretooth pain. Thank you so much for doing such a good job.

Dr. Ferington has taken excellent care of my teeth. He is a great conversation, explains everything…read morethat is happening, and his staff is fantastic. They are always willing to help you when it comes to the billing, issues you are having, and just making sure your teeth are in good shape. The building is in a good spot, there is always parking available, and is well kept up. The entrance is inviting and you are greeted by Renee who is always smiling and willing to help out anyway she can. The examination rooms are comfortable and have TVs, as well as the x-ray machines are state of the art. They use the newest technology when cleaning your teeth, checking what is bothering you and truly make you feel at ease. I highly recommend them for all your dentistry needs. If it wasn't for them I would never had thought to get braces again to fix my gap, as well as fix my underbite. Without Dr. Ferington I would never have gone to Lockport Orthodontics and gotten fixed.

Precision was a great experience. The process was quick and painless. The doctor and assistant…read morefunctioned well as a team and ensured I had a complete understanding of the process prior to completing. Could not have gone better!

I was referred to this establishment by the VA and had a root canal performed on my top rear molar…read more Which, as im told, is the most challenging of teeth to perform a canal procedure on. The procedure went phenominally, pain free and was rather even enjoyable given the fluent care i received throughout. Im extremely pleased. So much so i downloaded Yelp! for this specifically.

Dr. Stern is one of the nicest people I know. He is kind, compassionate, and truly cares about all…read morehis patients. If you are nervous, he will most certainly put you at ease.

Just had a root canal this morning and it was less unpleasant than a normal filling. Dr Stern is a…read moreskillful and efficient practitioner who made the experience painless for me. Of course I felt sore later when the anesthesia wore of but that is simply normal and readily handled with ibuprofen. I'd recommend him to anyone needing this procedure. PLUS his staff is very informative and friendly.

Dr. S. Seltzer is an excellent, precise, extremely gifted Endodontist who I'm so grateful to have…read moremet and had her work on not one but now two very complicated root canals. As a patient with severe fibromyalgia along with chronic pain, and a few other health issues I can't express how much relief I feel (I hate having any type of oral surgery) being in her chair! I know I'm in the best hands possible. From the moment you walk in the staff is also amazing, to when you leave. I will never forget when Dr. Seltzer herself called me the next day after my first root canal to follow-up with me! She goes over and beyond. She's a diamond among other gems... Rosemary

Dr. Seltzer did a root canal on one of my back molars. The procedure was fast, professional and…read morecompletely painless. She took great care and pride in her work and fully explained what she was doing every step of the way. This was one of the first times I nearly enjoyed myself at a dental office. Very well done. I highly recommend Dr. Seltzer.

I highly recommend Rochester Endodontics. This practice made a bad situation (needing a root…read morecanal) into a pleasure. Madison who answered my calls was so sweet and helpful getting me in to see the doctor. Heather and the women at the front were so kind and friendly and really put me at ease as soon as I walked in the door. Dr. Dow is very knowledeable, funny and kind (and easy on the eyes too- wink). I loved him and would recommend him to anyone. The whole procedure was quick and painless. (I couldn't believe it). A very sweet women gave me my after care instructions and followed up with me the next day to make sure I was still feeling good (which I was of course). They really care about their patients here. You should 100% go here if you need this procedure.

Root Canal? - NO PAIN! Unheard of! - Not with Dr. Kyle Saisselin! I had a horrific experience…read morethat left me very apprehensive. But this experience was completely different! My phone call was answered by Nicky who answered all my questions with patience and understanding. She provided reassurance for my fears and gave me a total breakdown of costs over the phone - so no surprises! The day before my appointment, Nicky called to remind me and when I showed up she greeted me with warmth like she knew me for years. Next came Donna, Dr. Saisselin's assistant. She added another layer of kindness and compassion - answering questions and sharing information on the procedure so I knew what to expect. Her knowledge and gentle handling of equipment made me relax and put me at ease. Dr. Saisselin introduced himself and allowed me to share my concerns about what I was feeling. He was thorough in explaining what he would do. Anytime I had questions, even during the procedure, he would stop and listen and answer me - with patience and without judgement - always with a desire to ensure I was comfortable. His professionalism, "bedside" manner, and expertise were superb. I will never have my general dentist perform the work of an endodontic. It just doesn't make sense. Dr. Saisselin has equipment that provides much better access in performing the procedure and makes it more comfortable for patients. I have to mention the NO PAIN issue. Dr. Saisselin uses multiple local anesthetics to ensure the maximum level of comfort. Injections are eased into the skin - not jammed or forced. My regular dentist had been jamming the needle into the back of my mouth, I could feel a crunching sensation as she pushed the anesthetic into my gum. It was not pleasant. My entire body tensed. She was very apologetic saying, "I'm so sorry, I know it hurts but that's how I know I've got it in the correct location." REALLY?! What was I thinking!? So, coming in to meet Dr. Saisselin for the first time and sitting for a root canal, I was waiting for the painful injection. But THAT'S NOT HOW HE WORKS! He numbs you first with a citrus topical for a little bit before any needle. And, he's very slow with the first injection and works it while rubbing the cheek to keep any discomfort to a minimum. I told him he should give lessons on how to administer anesthetics. This experience made me realize I don't have to be in pain when having dental work and gave me reason to change dentists! Thank you, Dr. Saisselin. You, Nicky, and Donna made a very uncomfortable and painful situation bearable. I highly recommend your services and will quickly return if need be, in the future.

I had a dental emergency and I called my dentist and they could not get me until Thursday. I called…read moreNorth Town and they got me in right away that same day and fixed my tooth and were able to give me a cleaning as well. I'll be dropping my old dentist and going with North Town Dentistry as my dentist from now on.

Awful place. Dr sharma is nice but that's where it ends. The hygienist ninka was extremely rude…read moretelling me that I wasn't covered for a new patient exam. I've always been told I have beautiful teeth and I come here and I'm told I need fillings in almost all of my molars but they didn't tell me specifics even though I asked twice. The hygienist used fear mongering telling my 9 year old son he will get cancer or diabetes if he doesn't floss Like wtf. We were asked to pay $49 and we've never had to pay because insurance covers it but they insisted and as it turns out it's a future credit again wtf. Money grab. It was our first visit and our last.