Root Canal? - NO PAIN! Unheard of! - Not with Dr. Kyle Saisselin! I had a horrific experience that left me very apprehensive. But this experience was completely different!
My phone call was answered by Nicky who answered all my questions with patience and understanding. She provided reassurance for my fears and gave me a total breakdown of costs over the phone - so no surprises! The day before my appointment, Nicky called to remind me and when I showed up she greeted me with warmth like she knew me for years.
Next came Donna, Dr. Saisselin's assistant. She added another layer of kindness and compassion - answering questions and sharing information on the procedure so I knew what to expect. Her knowledge and gentle handling of equipment made me relax and put me at ease.
Dr. Saisselin introduced himself and allowed me to share my concerns about what I was feeling. He was thorough in explaining what he would do. Anytime I had questions, even during the procedure, he would stop and listen and answer me - with patience and without judgement - always with a desire to ensure I was comfortable. His professionalism, "bedside" manner, and expertise were superb.
I will never have my general dentist perform the work of an endodontic. It just doesn't make sense. Dr. Saisselin has equipment that provides much better access in performing the procedure and makes it more comfortable for patients.
I have to mention the NO PAIN issue. Dr. Saisselin uses multiple local anesthetics to ensure the maximum level of comfort. Injections are eased into the skin - not jammed or forced. My regular dentist had been jamming the needle into the back of my mouth, I could feel a crunching sensation as she pushed the anesthetic into my gum. It was not pleasant. My entire body tensed. She was very apologetic saying, "I'm so sorry, I know it hurts but that's how I know I've got it in the correct location." REALLY?! What was I thinking!?
So, coming in to meet Dr. Saisselin for the first time and sitting for a root canal, I was waiting for the painful injection. But THAT'S NOT HOW HE WORKS! He numbs you first with a citrus topical for a little bit before any needle. And, he's very slow with the first injection and works it while rubbing the cheek to keep any discomfort to a minimum. I told him he should give lessons on how to administer anesthetics.
This experience made me realize I don't have to be in pain when having dental work and gave me reason to change dentists! Thank you, Dr. Saisselin. You, Nicky, and Donna made a very uncomfortable and painful situation bearable. I highly recommend your services and will quickly return if need be, in the future. read more
