I highly recommend Rochester Endodontics. This practice made a bad situation (needing a root…read morecanal) into a pleasure. Madison who answered my calls was so sweet and helpful getting me in to see the doctor. Heather and the women at the front were so kind and friendly and really put me at ease as soon as I walked in the door. Dr. Dow is very knowledeable, funny and kind (and easy on the eyes too- wink). I loved him and would recommend him to anyone. The whole procedure was quick and painless. (I couldn't believe it). A very sweet women gave me my after care instructions and followed up with me the next day to make sure I was still feeling good (which I was of course). They really care about their patients here. You should 100% go here if you need this procedure.

Root Canal? - NO PAIN! Unheard of! - Not with Dr. Kyle Saisselin! I had a horrific experience…read morethat left me very apprehensive. But this experience was completely different! My phone call was answered by Nicky who answered all my questions with patience and understanding. She provided reassurance for my fears and gave me a total breakdown of costs over the phone - so no surprises! The day before my appointment, Nicky called to remind me and when I showed up she greeted me with warmth like she knew me for years. Next came Donna, Dr. Saisselin's assistant. She added another layer of kindness and compassion - answering questions and sharing information on the procedure so I knew what to expect. Her knowledge and gentle handling of equipment made me relax and put me at ease. Dr. Saisselin introduced himself and allowed me to share my concerns about what I was feeling. He was thorough in explaining what he would do. Anytime I had questions, even during the procedure, he would stop and listen and answer me - with patience and without judgement - always with a desire to ensure I was comfortable. His professionalism, "bedside" manner, and expertise were superb. I will never have my general dentist perform the work of an endodontic. It just doesn't make sense. Dr. Saisselin has equipment that provides much better access in performing the procedure and makes it more comfortable for patients. I have to mention the NO PAIN issue. Dr. Saisselin uses multiple local anesthetics to ensure the maximum level of comfort. Injections are eased into the skin - not jammed or forced. My regular dentist had been jamming the needle into the back of my mouth, I could feel a crunching sensation as she pushed the anesthetic into my gum. It was not pleasant. My entire body tensed. She was very apologetic saying, "I'm so sorry, I know it hurts but that's how I know I've got it in the correct location." REALLY?! What was I thinking!? So, coming in to meet Dr. Saisselin for the first time and sitting for a root canal, I was waiting for the painful injection. But THAT'S NOT HOW HE WORKS! He numbs you first with a citrus topical for a little bit before any needle. And, he's very slow with the first injection and works it while rubbing the cheek to keep any discomfort to a minimum. I told him he should give lessons on how to administer anesthetics. This experience made me realize I don't have to be in pain when having dental work and gave me reason to change dentists! Thank you, Dr. Saisselin. You, Nicky, and Donna made a very uncomfortable and painful situation bearable. I highly recommend your services and will quickly return if need be, in the future.

One of the worse experiences I have ever had. I asked to not have any X-rays or anything done that…read moremy insurance wouldn't cover I was told it was all covered then after they charged me $256 and then claim now months later that they have sent me letters telling me I owe them another $277 which I haven't gotten its now been 6 months. I walked in being told I owed nothing to me having to pay them over $500 I will never be going back or recommending this place to anyone ever what a absolute joke of a place.

I recommend this dental practice. The staff is both caring and professional.read more

Great staff and doctors. Went in for a consultation and was pleasantly surprised. I was very…read morenervous but was quickly put at ease. I would definitely recommend.

Came in to see Dr DeRose for a root canal on my front tooth. They where able to schedule me right…read moreaway . I felt Ice skating and my tooth had turned gray. I was hesitant about getting a root canal done but he took the time to explain why I needed it and with some testing to show me that getting it done was the best way to fix my tooth. I have worked myself in the dental field 6 years and have met many dentists. I find that Dr DeRose is definitely one of the best, knowledgeable, friendly and does painless work. Hard to believe I can use the word painless in the dental field. The staff is also very friendly and the place is immaculate. I left knowing that this is the place to come should I need endo treatment done again.

The whole staff was very friendly. Dr Vella and his assistant Heather were very professional,…read moreexplained all the different options I had for a dental implant and the approximate cost.

Best Practice in the city. Always pain free and great staff. Doc Vella explains what he is doing…read morethroughout the procedure.

I've been a patient of Dr. Heinle for over 15 years, and I'm very happy with the dental services…read moreand professionalism he and his staff provide. Both of our children were also patients through grade school and college until they took jobs out of the area. The office is very clean, modern, and comfortable. And everyone is friendly. The technology in the office keeps current. X-rays were converted to digital years ago with monitors at the chair so it's easy to see what the dentist sees, and they have in-house panoramic x-rays, something not everyone has. They offer lots of services, I hope more than I will ever need. Making appointments has always been easy and they have always been accommodating when I needed change my appointment. We've had a few of those dental emergencies over the years and they fit us in quickly. Very important to me, all routine cleaning appointments have always included an exam by the dentist. The dentist I saw prior to moving to this office didn't see me after a cleaning by the hygienist. I wasn't going to another dentist appointment where I would not be seen by the dentist, so I changed to Dr. Heinle and have been very satisfied ever since. Highly recommended.

I have been a patient for over 20 years. While other dentists recommend the most expensive…read moreaggressive approach, Dr, Heinle uses traditional approaches that are equally effective and far less expensive. A simple root canal instead of an implant. Office staff are always polite and competent

I love this dentist office as much as anyone can love a dentist office. It's all space themed as…read morethe name would suggest. My regular hygienist was on leave so I had my cleaning done this time by Becka and it was relaxing. Who can say that? My normal hygienist is also wonderful, I just felt compelled to make a review this time. Dr. C also is incredibly friendly and attentive checking certain places to make sure I didn't have any sensitivity. The dental plan they offer is a fantastic deal if you don't have insurance.

Called and made appointment after they told me they would take my insurance on phone filled out…read moreall the paperwork and came in 2 days later paying 40 dollars for uber only to be told they don't take my insurance but will gladly take cash . So now I'm out 80 bucks for uber after paying to go home and now have to look for another dentist ... staff was dismissive and seemed liked they didn't care even though they verified they took my insurance yet knew it wasn't accepted the moment I gave my name at counter but failed to notify me before I came in ... great way to treat someone on disability with limited monthly income

I always take care of my teeth. As the saying goes, be true to your teeth or they will be false to…read moreyou. For many many years I have been going to Dr. Ronzo's office for my dental work. He's a dedicated man to his profession and does excellent work. He can do anything with teeth. A true specialist to the profession and his patients. He has a great team that work with him. The girls in the office and all of his co-workers and assistants. They're all very personable. I would highly recommend him if you are looking for a new dentist or simple cleaning.

I've been a patient for a few years now. I had an appointment back in march and called prior to the…read moredeadline to be considered as a "missed appointment" and never received a call back. I've called a few times since then and have yet to receive a call back. I called today and was told I had a missed appointment fee.. even though I called prior to missing the appointment in the first place and never received a return call. In my opinion that is bad office etiquette...especially to a returning patient.. Before any of this happened they refused to take my insurance and said I had to submit the claim when they really should be doing that for you on your behalf. I will be finding a new dentist.

Dr Rossow is the best! I just went through a process that took a few months and he was there every…read morestep of the way. He took the time to explain every detail to make sure that I felt comfortable and he even gave me his phone number to call him if needed. His friendly approach made me feel comfortable and his staff was also very nice and helped me with any questions. Great experience and I would recommend him to anyone needing serious dental work. Bill Henshall

Dr. Rossow is a TOP NOTCH dentist and the hygienists do an incredible job as well! Every single…read moretime I've come in for routine appointments or to get work done, the process from start to finish has been memorably smooth and comfortable. I moved out of state a few years ago and have been hesitant to find a new dentist as I'm nearly convinced the experience anywhere else would be subpar. Due to Covid I've not been home in over a year, but am considering flying home specifically to see Dr. Rossow. Don't waste time going anywhere else, this office is THE BEST!