I had to have a root canal so needed an endodontist. Dr. Grassi was so nice, always asking if I…read morewas ok during the procedure, explaining what he was doing and showing me my ex-rays and what the problem was. He was kind, efficient and friendly. Staff was also very nice and helpful from the moment I walked in. My root canal was pretty much painless which was great! Would go to ROC Pointe again if needed especially for Dr. Grassi.

I met with Dr. Bunes to take a closer look at the crown my dentist gave me a few years earlier…read more(this practice was recommended to me from my dentist). He was very thorough and knowledgeable. Best of all, I didn't feel rushed. When I made my appointment, the staff was very accommodating answering all my dental questions and providing me with insurance billing codes and fees upfront so there were no surprises. I highly recommend Roc Pointe Endodontics!

This place is wonderful!! Dr Harry Singh was knowledgeable and such an asset to this field of…read moredentistry! His assistant was wonderful as well as his front staff!! Very clean environment and the experience was as good as a root canal can possibly be! We were given a few names by our dentist per our request. When we called around this practice had one of the lowest prices we encountered. How can anyone go wrong with excellent dentistry whose fees are reasonable compared to others?! Don't look any further if you are in need of these type of services!!

I brought in my own x rays and they tried to tell me i need to do one with them, when I said no…read morethey tried charging me $75 to just look at my x rays on top of $106 consultation fee. So I would of been out almost $200 and they did nothing. Walked out and wont recommended them to anyone

I previously rated this office 5 star. The work, service and billing were perfection. There are new…read moreowners. My interaction with them has been minimal. I have had 2 cleanings since May 2026. The billing office is my bone of contention. Their lack of follow up with me has been pretty much non existent. They billed one of my companies but not the 2nd one. Also I paid the balance with my credit card. I am suppose to have a credit. I asked if could be credited to my crown this month and still no response. Jace told me while I was getting my cleaning earlier this month she would get back to me. That never happened! I have had to call numerous times. I miss Sheila terribly. The new owner equals a large staff turnover. (things that make you go hmmmm) I have paid over 15K for work with the previous owners and never experienced the lack of customer service that I have in the past 4 months. I hope they can get it together.

My husband and I both transferred to this practice after a really awful dentist turnover at another…read morelocal office. Ever since the first phone call they have been wonderful. Everyone there is pleasant, welcoming, kind, and seem to genuinely enjoy being there. It's hard to calm dental anxiety, but the level of care and peacefulness the office brings is refreshing and so welcome. I walked out of my cleaning today and said "I am so glad I switched to this office!" Highly recommend if you are in need of a new place. The ONLY thing that can be tough is that parking can be tricky if you have a larger vehicle. That said there are many nearby lots within a short walking distance if the office lot is full.

I highly recommend Rochester Endodontics. This practice made a bad situation (needing a root…read morecanal) into a pleasure. Madison who answered my calls was so sweet and helpful getting me in to see the doctor. Heather and the women at the front were so kind and friendly and really put me at ease as soon as I walked in the door. Dr. Dow is very knowledeable, funny and kind (and easy on the eyes too- wink). I loved him and would recommend him to anyone. The whole procedure was quick and painless. (I couldn't believe it). A very sweet women gave me my after care instructions and followed up with me the next day to make sure I was still feeling good (which I was of course). They really care about their patients here. You should 100% go here if you need this procedure.

If you need a root canal, go to Dr. Dow. From the moment I made my first call, a very bad situation…read morewas made better. I was brought in very quickly for a consult ( the very next day after seeing my dentist in fact). An appointment for a retreatment of a failed root canal ( by another endodentist ) was held for me for the very next day. Dr. Dow found the 'hidden' root that was infected ( and missed by another practice). Everyone associated with this group is compassionate and your comfort is their primary concern. I have received follow up phone calls asking how I am doing, Should I need another root canal in the future ( not on this tooth now ) I will only go to Dr. Dow.

I am wowed by the level of customer care I received from when I entered to when I left. I was met…read moreby Christina, the receptionist, with all smiles. My dental hygienist, Carla, took extra care of my teeth and my well being. I felt she truly cared about my oral health. Then the owner/ operator, Dr. Smith, was a breath of compassion and caring. I cannot wait to come back again. I never thought I would ever say that about a dental office.

I had work done in February went back a couple of weeks later to allow them to see if the gum…read moreinfection was cleared up. They billed my insurance for a cleaning, of which I did not get. I was unaware of this. Had a cleaning in June and found out today, they scammed me and billed my insurance in February for a cleaning. I had to pay out of pocket for the cleaning I got today . Very dishonest practice.

I love this dentist office as much as anyone can love a dentist office. It's all space themed as…read morethe name would suggest. My regular hygienist was on leave so I had my cleaning done this time by Becka and it was relaxing. Who can say that? My normal hygienist is also wonderful, I just felt compelled to make a review this time. Dr. C also is incredibly friendly and attentive checking certain places to make sure I didn't have any sensitivity. The dental plan they offer is a fantastic deal if you don't have insurance.

Called and made appointment after they told me they would take my insurance on phone filled out…read moreall the paperwork and came in 2 days later paying 40 dollars for uber only to be told they don't take my insurance but will gladly take cash . So now I'm out 80 bucks for uber after paying to go home and now have to look for another dentist ... staff was dismissive and seemed liked they didn't care even though they verified they took my insurance yet knew it wasn't accepted the moment I gave my name at counter but failed to notify me before I came in ... great way to treat someone on disability with limited monthly income

Dr Jonathan Adler at Spruce Grove Dental is amazing. Today was my first visit to this practice and…read moreI left so happy. Very thorough exam and cleaning. Beautiful clean and modern office. The Dr explained everything about the xrays and cleaning. My teeth feel amazingly clean and polished. His assistant Provi was great and immediately was very welcoming and friendly. Very professional and polite. I cannot wait to tell everyone about Spruce Grove Dental and spread the word. Don't wait, if you're in the market for a new Dentist and great office staff, this is the place you need to be calling.

Amazing Experience. Broke a tooth and they were able to get me in a hour after I called…read more Took care of my problem with ease and made me feel super comfortable. And a HUGE thank you for being so patient with our insurance company difficulties. Amazing friendly staff who cares about their clients. Thank You.

Pittsford Family Dental & Periodontist 3592 Monroe Ave…read morePittsford, NY 14534 (585) 248-5250 pittsfordfamilydental.com I've been coming to this family practice for over seven years. At my most recent dental cleaning appointment, I was disappointed to learn that Lottie, the dental hygienist I've been seeing for quite some time, was no longer with the practice. Lottie was always welcoming and consistently made a point to check in on how I was doing while performing her work. She was thorough, gentle, and thoughtful--someone who made you feel seen, valued, and genuinely cared for. Her presence always added a sense of ease to the appointment. Unfortunately, my experience with the new hygienist was quite different. Although she was technically thorough, she was not very welcoming or personable. I sensed it immediately--from the first moment she looked at me as I turned the corner. It was clear this would be a very different kind of experience. Dental cleanings can be uncomfortable to begin with, and when the person working inches from your face seems disconnected or indifferent, it only magnifies the discomfort. I didn't feel like a patient--I felt like a task. An object. Just a mouth being cleaned. It was a deeply unsettling feeling. Thankfully, when the dentist came in, she was as warm and professional as always. Her kindness offered a moment of relief, and for a second, I thought she may have sensed something was off. My own demeanor had shifted--I couldn't wait to leave. Despite the positive interaction with the dentist, it wasn't enough to offset the earlier experience. When it came time to schedule my next appointment, I requested a different hygienist. I won't put myself in that situation again. Recommendation: I sincerely hope the practice sees this review as an opportunity for reflection and provides constructive feedback to the hygienist involved. Interpersonal connection and emotional intelligence are just as important in patient care as clinical skills. Lastly, a broader piece of feedback for the practice: I'd love to see, over time, an increase in African American, Hispanic American and neurodiverse staff members, reflective of the growing diversity in the patient population. Representation matters--in both care and comfort. Kevin

My kids have been seeing Dr. Frisicano for a couple of years. One of my kids has pretty severe…read moreanxiety and some sensory issues, and the dentist and staff are so patient with him and very kind. They are thorough and explain everything as they go. I also appreciate that parents are welcome into the treatment room with the kids at this practice. My other child LOVES going to the dentist here. I'm so happy I found this practice.