Came here for a very specific item that I saw on clearance on the website. I drove to this location…read morebecause it said the item was still in stock here. I wanted to see it physically before purchasing so instead of making the order online, I drove here to check it out first. This is a nice store. It'sneat and well organized and there are a lot of employees working. I spoke with four different employees but unfortunately they were unable to find the item even though I showed them that it was listed as in stock in the store. They explained that sometimes the inventories are not correct and did seem to make a good effort to locate the item for me. I'm disappointed that I couldn't find the item that I wanted, but this store is nice and I would definitely come back here. The employees are some of the most friendly and helpful I've encountered recently.

ZERO STARS - Terrible, time consuming and difficult experience…read more Spoke with 3 different agents. I purchased a camp chef table and when I finally got to go camping to use it there were no legs and no windscreen. This was a birthday present I never got to use until last weekend so it was never opened. My fault. However, I'm told that there is nothing they can do. It's been more than 30 days. No swapping it out. No replacing of the missing legs and windscreen, nothing. I essentially paid full price and got 1/3 the item. Totally useless! I WILL NEVER SHOP AT A SPORTSMAN'S WAREHOUSE AGAIN. I will also add that this is not the first issue I have had with ordering something online and not getting what I paid for with them. NEVER AGAIN!

Awesome store with very helpful employees... highly recommended!!…read moreGreat customer service too!

Horrible customer service. Young kids running the store with major attitude. Don't even say thank…read moreyou when you pay.

Great service and selection of guns and fishing equipment. They have the most knowledgeable staff…read morein the business!

My husband bought some $250 hiking boots here for work in 2018. After 3-4 months, the seams started…read moreripping out. My husband never actually used them for hiking and wore them for work as a delivery driver, where a lot of time was simply spent driving. We brought them in 9 or so months after getting them and after only using them moderately to see if we could warranty them. We figured that since it was a Cabela's brand product it would be covered under the guaranteed "lifetime warranty". We had the original box, packing materials, and the receipt. We were told by the staff that these boots didn't qualify because they were "worn" and that means we got "our money's worth" out of them. How else is someone going to know whether or not a product is going to last without using them? You can buy $250 boots at Cal Ranch or elsewhere that will last several years. A $25 pair of Walmart hiking boots will last the same amount of time, if not longer than their "premium" boots. These boots clearly aren't meant to last. If the "lifetime" of their boots is 5 months, I'm truly not impressed with their products, guarantees, or service. I make an effort to review fairly, and I would have given this store a higher rating if this was the only incident that left me feeling irritated when shopping here.

Average quality hockey gear. Mostly for kids. Selection limited…read more Sales person tried to sell us a junior equipment bag and said it would hold all of an adults gear. NOT!

Arturo, the owner operator is very helpful with getting the right equipment for the proper skill…read morelevel. I had gone to Big 5 to get soccer cleats for my 8 year old daughter. They bothered her feet so we checked out Al's and Dicks but their was little to no customer service and the products were the same quality. Dicks also does not offer Veteran Discounts like all the other Sports Shops do, so ill never shop there. Anyway, we found Kicks n Sticks. The owner took a vested interest in finding the right shoes. He took lots of time, and let her try on lots of pairs and even had her dribble a soccer ball with them to find the right cleats for her. She loves her new cleats and she now is excited about going to practice. Arturo even monogramed her Goalie Gloves. This is a great shop, and it epitomizes the kind of service you get from local shop owners that you dont get from the big box shops that are not truely part of our community.

Mike was a Fantastic help finding flys and very knowledgeable/helpful finding fishing in the area…read more Will be back soon!

I tried to return an unused gift that I had. They said they couldn't return it without a receipt…read more They asked me if I knew the phone number of the person that gave it to me which I did and then they told me it had been over 90 days since she had purchased it so they wouldn't return it even if I didn't want money. I just wanted to trade it for something different or store credit or something. I mean, the tags were still on the pants. They had obviously never been worn. They have a very strict return policy, which I think is ridiculous in this day and age. I was very disappointed to say the least a word of warning if you get a gift or buy something from make sure you get back before 90 days or SOL and make sure you have a receipt probably easier just not to shop there.

Be careful when reviewing items online. If they say you must pick it up in store, it doesn't mean…read morethey have it. And they won't let you order either! Their website can be very misleading and frustrating. It is certainly something they could make more clear when you are looking to purchase any of the items they have. They should let you know which of their stores get preference. It is not Idaho Falls!

Lousy customer service. Rather stand and visit together than SELL MERCHANDISE!!! Lost sales, lost…read moreopportunity!

You guys are awesome I was looking for a ton of different items and I was helped by everybody in…read morethe store to find exactly what I need and even her suggestion on some great pair of pants in the front thank you so much I don't usually think to shop in Rexburg but I'm sure glad I did

Shay helped us, and is an absolute delight, our next scooter purchase is definitely starting here.read more

From the owner: Today's Trends for Today's Lifestyle! A handpicked collection of Apparel, Home Decor, and Outdoor…read moreproducts you will enjoy for your everyday needs.

I have been treated poorly several times in my life as I'm sure everybody else has. However, today…read moreat about 5:20 5:15 was the first time I'd ever been treated like s*** at Cal ranch in Rexburg. The girl they have billing people out. Shouldn't be doing anything when it comes to customers. She didn't count my change back. She just handed it to me. Didn't say thank you didn't say nothing. So I said thank you and she's like yeah sure. What's the deal with that? The last time I checked we pay her wages by doing business there and if she don't like dealing with customers then she should probably find a different job. I make random trips to Salmon every month and so I think I'll just start doing my shopping at Murdoch's they are always kind and say thank you for coming in ask how your day is going ask if you need any help with anything else and they actually count your change back to you correctly instead of just handing it to you and letting you do your own counting.

This store has absolutely everything you could think of and didn't know you needed! We were…read morevisiting on a trip from California and wanted to look at some of the handguns that they had ( the ones we can not get in CA. Their selection did not disappoint, made us quite jealous of your free state). We also ended up looking at some of the Carhart clothing and bringing some back to CA with us.