Came here for a very specific item that I saw on clearance on the website. I drove to this location…read morebecause it said the item was still in stock here. I wanted to see it physically before purchasing so instead of making the order online, I drove here to check it out first. This is a nice store. It'sneat and well organized and there are a lot of employees working. I spoke with four different employees but unfortunately they were unable to find the item even though I showed them that it was listed as in stock in the store. They explained that sometimes the inventories are not correct and did seem to make a good effort to locate the item for me. I'm disappointed that I couldn't find the item that I wanted, but this store is nice and I would definitely come back here. The employees are some of the most friendly and helpful I've encountered recently.

ZERO STARS - Terrible, time consuming and difficult experience…read more Spoke with 3 different agents. I purchased a camp chef table and when I finally got to go camping to use it there were no legs and no windscreen. This was a birthday present I never got to use until last weekend so it was never opened. My fault. However, I'm told that there is nothing they can do. It's been more than 30 days. No swapping it out. No replacing of the missing legs and windscreen, nothing. I essentially paid full price and got 1/3 the item. Totally useless! I WILL NEVER SHOP AT A SPORTSMAN'S WAREHOUSE AGAIN. I will also add that this is not the first issue I have had with ordering something online and not getting what I paid for with them. NEVER AGAIN!

Great service and selection of guns and fishing equipment. They have the most knowledgeable staff…read morein the business!

My husband bought some $250 hiking boots here for work in 2018. After 3-4 months, the seams started…read moreripping out. My husband never actually used them for hiking and wore them for work as a delivery driver, where a lot of time was simply spent driving. We brought them in 9 or so months after getting them and after only using them moderately to see if we could warranty them. We figured that since it was a Cabela's brand product it would be covered under the guaranteed "lifetime warranty". We had the original box, packing materials, and the receipt. We were told by the staff that these boots didn't qualify because they were "worn" and that means we got "our money's worth" out of them. How else is someone going to know whether or not a product is going to last without using them? You can buy $250 boots at Cal Ranch or elsewhere that will last several years. A $25 pair of Walmart hiking boots will last the same amount of time, if not longer than their "premium" boots. These boots clearly aren't meant to last. If the "lifetime" of their boots is 5 months, I'm truly not impressed with their products, guarantees, or service. I make an effort to review fairly, and I would have given this store a higher rating if this was the only incident that left me feeling irritated when shopping here.

Whenever we visit Idaho Falls we always check out Idaho Mountain Trading - love a good local gear…read moreshop! They have it all, from snowboarding, skiing, rock climbing, longboarding, camping, attire, bags, shoes and everything in between. They have a solid sale section as well and clothing for women, men and children. As most gear shops, the prices reflect quality and lean towards the moderate to expensive side, but that's less IMT and more the general gear, but again solid sale sections and not above normal market cost. Though we have a pretty solid collection of gear we have accumulated over the years, we will get a few small items when we visit, as we always seem to find some cool pieces, including my favorite fleece coal baseball cap! The team is always friendly and offers assistance and greeting upon entering. Will continue to enjoy out periodic visits!

We really like shopping here because it's got that small business personal touch feel without the…read morecorporate bs.. The staff are really nice and friendly too. They have an incredible amount of quality products. --pretty much everything you need for outdoor adventures. They take care of you if you have a product problem too. Highly recommended.

I tried to return an unused gift that I had. They said they couldn't return it without a receipt…read more They asked me if I knew the phone number of the person that gave it to me which I did and then they told me it had been over 90 days since she had purchased it so they wouldn't return it even if I didn't want money. I just wanted to trade it for something different or store credit or something. I mean, the tags were still on the pants. They had obviously never been worn. They have a very strict return policy, which I think is ridiculous in this day and age. I was very disappointed to say the least a word of warning if you get a gift or buy something from make sure you get back before 90 days or SOL and make sure you have a receipt probably easier just not to shop there.

Be careful when reviewing items online. If they say you must pick it up in store, it doesn't mean…read morethey have it. And they won't let you order either! Their website can be very misleading and frustrating. It is certainly something they could make more clear when you are looking to purchase any of the items they have. They should let you know which of their stores get preference. It is not Idaho Falls!

Awesome store with very helpful employees... highly recommended!!…read moreGreat customer service too!

Horrible customer service. Young kids running the store with major attitude. Don't even say thank…read moreyou when you pay.

Great service, awesome selection of guns and gear. They have reasonable competitive prices on guns…read moreand ammunition. They also have attached indoor gun range where they give you a free pass to shoot your new purchase. I've processed multiple items here and have had no issues and it has always been a smooth process. The nice employees are knowledgeable about their products.

Top of the scale customer service. Wanted an item not in stock elsewhere, called GnG up they had it…read morein stock...AND at a lower quoted price elsewhere that sells coins. Keep it up GnG!

Great store super helpful staff and a wide variety of brands and products. Highly recommended for…read moresure

Needed some new running shoes and some good advice to get the right ones for my training approach…read moreright now. My wife was also looking for a new pair of shoes and we were both treated with great care in ensuring we found the best shoes for us. There was a great, friendly atmosphere, a great selection of shoes and gear and excellent service. I highly recommend them for both locals and out of towners who want to experience a great local running establishment.

I standed waiting for a dressing room for 30 min and I rang the bell 20+ different times the light…read moreeven went blue on it no one came to help me I put everything that I had back I even seen 3 different dicks employees just standing around come on now like u need to tell these people to do there fucking job aren't u getting paid to do something not just sit around really needs better costumer service sad to say it to but 1 star on that everything there is nice except customer service this happened 2/19/23 3:30pm.

I hate having to go into this store. The employees that actually talk to you are nice enough but…read moremost just ignore you. There is RARELY a price tag on the items, which sucks because the place is a mess most of the time. Unfortunately they have the best selection of gear, even though you have to be a giant to fit in anything.

The husband gets a lot of gear here. They have a good selection of hackle/fly tying material hooks,…read moreetc. He likes to tie his own flies so this is nice. Plus they also have some flies and fishing equipment on sale. They have really good clothing selection as well. Service is very nice. Good Bang for your buck. If you ask them, they will tell you what is doing good in the local rivers. PS I love the nacho sticker.

Knowleagable and helpful! Highly recommend for beginners and pros! I've been going there for years,…read moretheir advise is always spot on.