Serena is an excellent teacher! she is very patient, extremely knowledgeable and wants the best…read moreoutcome for you and your dog She makes sure you don't get frustrated and have fun at the classes. She's very straight forward and will let you know if you're doing anything incorrect. She is known to always have the best treats hidden in her pockets. Highly recommend!!

I've been taking my young terrier to K-9 Best Behaviour for about a year. The training has improved…read morehis basic skills but the best benefit has been the exposure to other dogs. I never have to worry about my dog encountering another in a negative way because he has learned to ignore when he needs to and socialize when he needs to. Classes are affordable and it's a pretty good bunch of people. Serena, the trainer knows her stuff. She is no-nonsense and straight to the point which works great for my family. The dog loves her too which makes it easy to trust her.

In a life where communication is essential, dogs & humans, this place isn't doing so well…read more I really wanted to bring my pup here in the beginning of December for training but hours after I registered I got an email that the class was postponed because of lack of enrolment. I understood, it was a few weeks before Christmas and why would a dozen or so people want to train their pups? Ok, so I will wait for the next one. I didn't wait, I went to another puppy class with a different company that I quite enjoyed. In the beginning of January, I receive an email from Georgina from DogStars to let me know of some upcoming classes and a drop-in puppy socialization thingy. I responded two days later wondering if a week after spay surgery would be ok. Never heard back. Two weeks later, I send a follow-up email as it was the day before the puppy classes were to start stating that I was still interested in attending.. today is the start of the puppy class and STILL haven't heard back. My rating is for the lack of professional communication even before classes and NOT the actual training that she may be providing.

I contacted Georgina at Dog Stars with regards to becoming a certified dog trainer and the results…read morewere super. Not only did she get back to me when she said she would with extra information I was looking for, she also told me she might be able to assist me in finding a dog to work with in the hands on training part of the program. Georgina was friendly and very helpful and answered all my questions and made me feel confident that I was making the right choice, as they have come highly recommended! I am looking forward to my new career and I really think that I have made a good decision to go with Dog Stars as their Diploma is also P.C.T.I.A approved and not all of the dog training institutions are.

I started coming here for Agility a few years ago during the pandemic and it has been awesome. I…read morecame from another facility and initially was quite nervous we wouldn't fit in as the initial application required a demonstration video but it was fine and more to make sure we were registered for the correct Agility skill level. During the pandemic they followed Public Health Orders and always ensured safety was maintained for dogs and trainers alike. My dog and I were made to feel very welcome and it has been really great training both privately and in group classes. The group class community is very positive and encouraging - people clap for each other, cheer each other on or even trade videos of each other's runs. We also laugh at the silly things our dogs do from time to time. The instructor I've been primarily working with is Elisha and she has an incredible sense of humour, is an encouraging coach and is quick to identify errors and recommend adjustments. All the dogs love her as she often has the best treats for the most challenging obstacles. They have a good registration system in place where if you already have a spot in the class then you have a reserved space for the next series. Private lessons are popular also. Staff are very communicative and kind with questions. Bonus is that their payment system is through a business version of PayPal so I feel my credit card information is safe. I'd highly recommend this place if you're thinking about taking your dog here for training.

My dog, Molly, and I have been training with Julia at DogWorks in Burnaby for about four months now…read moreand we are having a blast! Julia is an excellent instructor, she explains everything really well, is very patient (with dog and handler alike), and has excellent tips and tricks. Whenever we're stuck or have a problem, she always has a good solution. She is truly an expert and a pleasure to learn from. I can't believe how fast Molly is making progress! I look forward to continued classes and fun.

I had hired Drew based on a recommendation from a friend and x-coworker and I am glad that I did…read more In May 2014. I had met a women from of craigslist and bought a crazy dog named Luna. Luna was any where between 5-8 months and I would now be her 4th owner. Luna was an extra large puppy about 75lbs a shepherd, boarder collie, retriever cross and facing many health problems as well as behaviour issues that were unfolding by the day. Luna is now between 98-100lbs. Luna was hyperactive, barely knew to sit, would chronically whine, stress bark/scream became reactive (barking and lunging) at dogs, buses, large trucks and would lose complete control if she saw anyone with a ball of any kind. Luna could not focus at all was high stressed, high strung and a handful who is a super athletic dog who is strong. Luna wold turn her frustration to me and jump up and nip and mouth leaving me with busies and often in tears. Drew and I worked for the same company for many years knew of one another but didn't know one another well. Meeting drew on our first consultation I was so nervous I was trembling. My fear was that Drew would tell me that Luna should be put down or was hopeless to train, would have no dog friends and was aggressive. (Something another trainer advised me) I loved Luna and saw her struggles the moment she stepped out of the craigslist posters car and I knew I wouldn't give up on her. Drew is supportive and not once indicated that there was no hope for Luna. Drew tried all kinds of tactics to reach and connect with Luna. Drew helped me perfect my body language and increase my confidence working a strong, working breed. Drew helped me break down step by step every challenge I was facing (and there were many) Every time I needed Drew a solution was provided. It was a struggle and Drew's commitment to Luna was an inspiration and motivation to keep going. Today Luna has peace a gift Drew helped me create with Luna. Luna knows well over 50 commands well, Luna is obedient has learned to ignore all dogs, has actually made dog friends and can be trusted with puppies as young at 9 weeks old with no issues. Luna now walks with young puppies and adolescent dogs giving them confidence and lesson their fear of large dogs. With Drew, you will see immediate improvement and come out of the experience with a plan and confidence to take on any situation. Luna is my best friend and continues to help other dogs that were just like she was in the beginning because of Drew's gift and dedication to dogs. I am forever grateful. Carey Bolduc

We hired Drew to help us with our rescue Australian cattle dog. Before Drew came our dog was…read morereactive and difficult to walk. Our dog was also aggressive with visitors to the house, which was having impacts on our lives. Drew set up a training schedule for us, was extremely knowledgeable and great to work with. He was very patient in training us to be the best dog owners we could be. He also helped us with crate training, heeling and a number of other commands. We would have no qualms in recommending Drew's services and we are so happy with our well behaved pup.

Dee is a great trainer. She's responsive and explains things in terms I can understand. I've…read morereferred to other individuals struggling with a multitude of fur friend issues!

From the owner: Upload Good Dog Behaviour. iPaw specializes in working with fearful, shy & reactive dogs. Using…read morereal-life rewards to train and modify the dog's behaviour, we work with you to build trusting and respectful relationships with your dogs. We offer a special rate for recent adopters. Our One-on-One training services are suitable for anyone including those with busy lifestyles and/or specific agendas. Please contact us for a free phone consultation.

This is the only MALE location for small pets in the nearby greater vancouver area. So each…read morePETSMART only has one gender. This ensures they don't accidentally have ballooning litters by accident even if the staff can't sex the critters. A smart move. And it also makes it easier to know if they have a pet or not. In the gender you want. For example I don't like boar cleanings. So I only want female guinea pigs. Males need cleanings and it's so gross not my cup of tea. Where as with Syrians I prefer males to females cuz females go into heat every 4 nights and some of them let off an aroma that attracts males but it stinks up the room. Every 4 nights so for me. Male Syrians are preferred. Anyways. Wanted a male robo and swung by here last day of their sales and got one.

When we were out doing errands and needed to pick up some supplies (cat litter) for our new feline,…read morewe hightailed it to the closest PetSmart Google could find, which turned out to be the Grandview Highway location. I had passed by this mall-on-a-hill many times before without giving much thought about the specific stores/restaurants that are there. Petsmart shares the higher level with the Canadian Tire and Boston Pizza/Starbucks entrances. Walked in and I was struck by the open bright space. All the aisles were labelled clearly by pet, and we saw our fair share of pets wandering the aisles with their owners. We found the cat litter aisle in two seconds flat, but it was harder to find our specific brand/type. Thankfully we flagged down an employee and he helped us locate our product easily. Took the bag to the front, purchased it, and we were off on our next set of errands without breaking a sweat! Liking this location: new, bright, clean, easy to navigate layout and helpful staff, and lots of parking!

We have a young puppy who I signed up for obedience training with Yoko. She is amazing and we…read morecouldn't be happier with the results. She's patient with training you on how to get your pup to respond, and is amazing with the pups. Yoko keeps each session interesting and relevant to the stage your pup is at. Can't wait for the next round of sessions!

Yoko (our trainer) was so enthusiastic that the pups and the owners couldn't help but be inspired -…read morewhile my little girl was very nervous the first couple of classes she eventually was involved in the fun and we are very pleased with her progress.......Would highly recommend Bowwow for your fur baby!! Penny F.

I went to the rabbit section and was looking around for a bit but couldn't find what I needed…read more Four employees were standing next to me chatting but not one person bothered to help me until I asked. I came here to buy alfalfa hay for my baby rabbit and the clerk told me this Burnaby location doesn't carry alfalfa hay, but the other Burnaby store should have it. I found it strange that not all locations carry the same products and I wasted my time driving to this location.

Traveling with my friend Jasmine A. who needed a few things for her furry friend. We stopped in…read morehere and after some browsing, found what we wanted. The selection is good and the store is very well stocked with a variety of merchandise in different brands and flavors for cats and dogs and such. A helpful associate even stopped by and asked if we needed any help. Prices seem a little high but you're paying for convenience and instant access to your stuff. If you can wait and have it shipped, you might save some money. [Review 20903 overall - 78 in British Columbia - 1887 of 2023.]

Just wanted to share Soda and Nono Bean are still looking cute as buttons (photo proof included)…read moreover a month after their last appt, getting ready for another grooming soon.

Brought my elderly (domestic shorthair) cat here because he's squirmy and not very good at cleaning…read morehimself. Asked for mostly a nail trim (they're becoming a health risk) and sure, why not, a bath. While he was in, they called me and told me he was shedding quite a bit (he does, but not excessively) and said they'd deshed him. I expected a bit of an upcharge for the brushing, but was surprised to see that my bill had literally doubled. They charged the same amount for a brushout as they would for a full shave. I felt a little taken by the upsell without telling me up front what the cost would be. Had I known it would have doubled the price of the appointment, I would not have agreed. They did a decent job but I am not entirely pleased with the way that this was handled. Edit: I have adjusted my review based on the behavior of management. Rather than cast blame at someone for not having a facebook conversation from more than a week ago on hand during a rushed phone conversation and messaging me on facebook with screenshots as a "gotcha", perhaps a small mea culpa of "yes perhaps we should confirm the price before going ahead" could have worked better and I would have been satisfied with that. I paid for the services that I agreed to, although I did feel a bit taken not knowing the cost, and I tipped, everything past this is just customer service, and the defensive behavior of the management towards someone who was perhaps a bit stung at getting charged double in what was a surprise due to poor communication is not a good sign for potential customers as to how this business handles problems when they arise.