Serena is an excellent teacher! she is very patient, extremely knowledgeable and wants the best…read moreoutcome for you and your dog She makes sure you don't get frustrated and have fun at the classes. She's very straight forward and will let you know if you're doing anything incorrect. She is known to always have the best treats hidden in her pockets. Highly recommend!!

I've been taking my young terrier to K-9 Best Behaviour for about a year. The training has improved…read morehis basic skills but the best benefit has been the exposure to other dogs. I never have to worry about my dog encountering another in a negative way because he has learned to ignore when he needs to and socialize when he needs to. Classes are affordable and it's a pretty good bunch of people. Serena, the trainer knows her stuff. She is no-nonsense and straight to the point which works great for my family. The dog loves her too which makes it easy to trust her.

Our puppy's first 'lesson' went well enough. We took her to Dogwise hoping to give her some…read morecontrolled exposure to other puppies and there were several in the class. We found the instructor to be a bit difficult but we put it down to a one-off personality clash and thought things would improve in later classes. Sadly none of the other puppies attended the next two classes so there was no buffer between us and the instructor. The personality challenges got increasingly worse so we decided we wouldn't return for the last 3 classes. I won't be recommending this course to anyone.

If I could give a -10, I would rate it that way. Heather the trainer was so rude with us. I have…read morenever met someone so rude before. During class with our puppy, she constantly gave us negative remarks instead of encouraging one. Instead of showing and explaining how to do certain things with the dogs, she gave very minimum hints, watched you try and then she went "No!!" in a mean way, "you are doing it wrong!" But she failed to actually show how to do anything. She is a complete confidence crusher, always make us feel that we are doing it wrong but failed to show properly with our dog. When she tried to show with our dog who got excited, she threw the leash back at us because she could not deal with our dog who is not trained. Why did I stick to all 6 classes? Because we needed training with our puppy. It turned out that now I fear going to any trainers. On the second class, she got very angry with us as we walked up in the space where she trains and said to me in a very angry tone: "if you walk with her (our puppy) like this I can't help you!" Uuuhh?! Isn't it why we take a training class, because we need help with training? She never showed how to walk the dog on the leash to that point. We have never had a dog before and she knew it. I was stunned by her anger and disgust at us, I almost turned around in tears. On all 6 classes, she was abrupt with us, presumptuous, disrespectful, dismissive and very unpleasant. She insulted me and my son on a few occasions and she belittled us. We were very uncomfortable but we could not have our money back and cancel any session because you can't have your money back after the second class, even part of the money. She favored one dog and his owners the entire 6 classes. AND get this, when that dog barked at our dog, which was at every class, she blamed our dog. Our puppy sat in the only small space allowed, without barking once. Well, Heather's assistant gave a bully stick to the dog who was aggressive towards our dog. Our dog remained calm, just look at her give a bully stick to the aggressive dog, got all excited expecting one too, but did not get a positive reinforcement with a bully stick for not reacting to the barking dog. So, she reinforced the aggressive dog, excusing herself with this "when a dog won't stop a behavior get the dog a distraction". Every dogs and owners witnessed her reinforcing the bad behavior and ignoring all the other dogs who sat quietly at their spot. The last two classes out of the 6, she gave her time to one dog (guess which one? Yup, the barking little one) and his two owners, leaving us to over train only 2 things for the entire hour, on our own, checking in very briefly. I could have watch a youtube for free and learn more. Yet, in her binder, she said not to over train, no more than 5 - 10 minutes of same training. At the end of the 6 classes, my puppy got a picture with a certificate, in a dark corner!!! The other dogs got lots of attention and a bright space for their picture. Now I am thinking she hated my puppy and us. A few days after the last class, I went back to to buy a harness that we were looking for for our dog and could not find anywhere else. Heather did not even say hi, or talk to me, she completely ignored me and had her assistant do the talking. She appeared, as usual, to despise me and my puppy. I discourage anyone thinking of training their dog with her. She is a bit cheaper than the other dog trainers, but I guess you get what you pay for. Avoid this trainer. I wish I had turned around and RUN.

Anika is the most caring person I ever met and worked with. I had her help me with my dog back when…read moreI first brought her home in 2019 and I'm telling you she is the best.

Annika is patient, knowledgeable, and extremely intuitive with my little pup. I am so happy that we…read moredid our research, scoured the internet and other review sites to find Annika at Canine Connection. Everything she has told us on the 1:1 session has been extremely helpful and we love attending the puppy socialization classes. A majority of people I have met that have a well-trained dog know of Annika. Her reputation does not surpass her! Can't wait to see how Hashbrown continues to develop with the help of Annika

I had hired Drew based on a recommendation from a friend and x-coworker and I am glad that I did…read more In May 2014. I had met a women from of craigslist and bought a crazy dog named Luna. Luna was any where between 5-8 months and I would now be her 4th owner. Luna was an extra large puppy about 75lbs a shepherd, boarder collie, retriever cross and facing many health problems as well as behaviour issues that were unfolding by the day. Luna is now between 98-100lbs. Luna was hyperactive, barely knew to sit, would chronically whine, stress bark/scream became reactive (barking and lunging) at dogs, buses, large trucks and would lose complete control if she saw anyone with a ball of any kind. Luna could not focus at all was high stressed, high strung and a handful who is a super athletic dog who is strong. Luna wold turn her frustration to me and jump up and nip and mouth leaving me with busies and often in tears. Drew and I worked for the same company for many years knew of one another but didn't know one another well. Meeting drew on our first consultation I was so nervous I was trembling. My fear was that Drew would tell me that Luna should be put down or was hopeless to train, would have no dog friends and was aggressive. (Something another trainer advised me) I loved Luna and saw her struggles the moment she stepped out of the craigslist posters car and I knew I wouldn't give up on her. Drew is supportive and not once indicated that there was no hope for Luna. Drew tried all kinds of tactics to reach and connect with Luna. Drew helped me perfect my body language and increase my confidence working a strong, working breed. Drew helped me break down step by step every challenge I was facing (and there were many) Every time I needed Drew a solution was provided. It was a struggle and Drew's commitment to Luna was an inspiration and motivation to keep going. Today Luna has peace a gift Drew helped me create with Luna. Luna knows well over 50 commands well, Luna is obedient has learned to ignore all dogs, has actually made dog friends and can be trusted with puppies as young at 9 weeks old with no issues. Luna now walks with young puppies and adolescent dogs giving them confidence and lesson their fear of large dogs. With Drew, you will see immediate improvement and come out of the experience with a plan and confidence to take on any situation. Luna is my best friend and continues to help other dogs that were just like she was in the beginning because of Drew's gift and dedication to dogs. I am forever grateful. Carey Bolduc

We hired Drew to help us with our rescue Australian cattle dog. Before Drew came our dog was…read morereactive and difficult to walk. Our dog was also aggressive with visitors to the house, which was having impacts on our lives. Drew set up a training schedule for us, was extremely knowledgeable and great to work with. He was very patient in training us to be the best dog owners we could be. He also helped us with crate training, heeling and a number of other commands. We would have no qualms in recommending Drew's services and we are so happy with our well behaved pup.

I've done two scent tracking courses with K9 Leadership, and it's so much fun! The instructors are…read moreso knowledgeable and enthusiastic about the sport, that I am committed to continuing on with my dog's training and planning on trying to get tracking title on my dog. It's a great sport and I would encourage anyone who loves spending time with their dog outdoors, to try out one of the classes! :)

I started coming here for Agility a few years ago during the pandemic and it has been awesome. I…read morecame from another facility and initially was quite nervous we wouldn't fit in as the initial application required a demonstration video but it was fine and more to make sure we were registered for the correct Agility skill level. During the pandemic they followed Public Health Orders and always ensured safety was maintained for dogs and trainers alike. My dog and I were made to feel very welcome and it has been really great training both privately and in group classes. The group class community is very positive and encouraging - people clap for each other, cheer each other on or even trade videos of each other's runs. We also laugh at the silly things our dogs do from time to time. The instructor I've been primarily working with is Elisha and she has an incredible sense of humour, is an encouraging coach and is quick to identify errors and recommend adjustments. All the dogs love her as she often has the best treats for the most challenging obstacles. They have a good registration system in place where if you already have a spot in the class then you have a reserved space for the next series. Private lessons are popular also. Staff are very communicative and kind with questions. Bonus is that their payment system is through a business version of PayPal so I feel my credit card information is safe. I'd highly recommend this place if you're thinking about taking your dog here for training.

My dog, Molly, and I have been training with Julia at DogWorks in Burnaby for about four months now…read moreand we are having a blast! Julia is an excellent instructor, she explains everything really well, is very patient (with dog and handler alike), and has excellent tips and tricks. Whenever we're stuck or have a problem, she always has a good solution. She is truly an expert and a pleasure to learn from. I can't believe how fast Molly is making progress! I look forward to continued classes and fun.

Shannon is a great trainer and more importantly, she's your dog's best friend. Her training price…read moreis not cheap but is certainly worth every penny plus you are welcomed to join her group class for the rest of your dog's life. She's refreshingly informed about dog's behaviours (and misbehaviours,) More importantly, her approach is personalized and she's always ready with an answer just a phone or an email away.

We have a one-year old Rottweiler mix with some fear based aggression issues. After reading…read morereviews, I decided to contact Shannon with the hopes of getting our dog into the Growl Class. Shannon responded to my email right away and we set up a private lesson in our home. The lesson was fantastic. She provided a lot of useful resources for us and showed us helpful training methods. She even spent longer than she had to with us. I was excited for the next lesson. Then my partner and I got busy with work. The Growl Classes are scheduled for Saturdays, so I emailed Shannon and asked what the consequences were if we weren't able to attend all the classes. She said that drop-ins aren't available for the Growl Class. However, it wasn't her, but someone named Jennifer, that was running the class. So she cc'd Jennifer in the email and said that she'll let her address my questions. So I waited. It's been over a month and I never got a response from Jennifer. I know I could have followed-up myself but I was disappointed by the lack of customer service. Who knows, maybe I misunderstood the email altogether and I was expected to email Jennifer directly instead of waiting for a response. Either way, I don't fault Shannon and I would recommend her to anyone looking for private training lessons. Unfortunately, I can't say anything about the classes.

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

Grooming place is the best place to get your dog in top shape, not only because they are…read moreprofessional dog groomers but also because they give you personalized attention. I have a miniature schnauzer with a "bit of an attitude" and they always get him perfect with out scratches, cuts or nicks. Also, their prices are competitive but even if they weren't the care and commitment they have for your dog is worth the cost. The only downside is that you need to book 3 to 4 weeks in advance (busier than a Yaletown hairstylist!) but the fact that they love what they do and they love all animals makes them THE grooming place for the North shore pet lover! Check them out UPDATE: Grooming place closed its doors, so now the north shore needs a new place for good dog grooming :(