I purchased a 2007 Subaru Outback during the end of 2024. It was not very convenient for me to go…read moreto the Subaru dealership. I got a copy of Justyn's card for his shop called Boxer Worx. I paid a visit to Justyn's shop and I explained to him that I had a Check Engine light on my Outback. He told me to bring the car in and he found a loose spark plug wire. This was corrected and he tightened a few loose bolts. I was pleased with getting my Outback up and running without making a trip to the dealership. A few months ago, I brought the Outback to Justyn to repair an oil leak. He made the repair and the rear struts were replaced once the parts arrived. The car ran great after the repairs were made. I found another new leak. Justyn made the repair and he sent me pictures of the trouble areas before making the repairs. I love the quality of the work that Justyn has done for my Outback. The price of the service has been reasonable. It is considerably less expensive than the dealership. I also the fact that Boxer Worx is my home town of Fernley. Thanks Justyn! You are my go to for Subaru service. Keep being awesome!

From the owner: Boxer Worx is your local independent Subaru specialist, providing Subaru trained services without…read morethe cost or need to go to the dealer! We also provide service on most makes and models as well! Personalized interactions and repairs to fit your needs and budget. Engine repairs, transmission repairs, general service, and advanced diagnostics! We strive for excellent service and repairs on every vehicle we service!

Service provided was above and beyond my expectations! We had a ton of questions and needed a new…read moresway hitch installed on my Brinkley RV. With every question, concern or idea, James discussed and researched them give us the best value for our money spent. The project was brought in on time AND under budget. I heartily recommend James and his crew for all of your vehicle repair and maintenance needs!

Everyone there was helpful, friendly. had my truck at Corwin dealership in Reno $8600 later it was…read morestill not working. I went to Fernley tire and brake. They couldn't help me they worked on it. I spent a lot of money I went to high Desert and figured the problem out, fixed it and got me on the road again. I will use high Desert for all my auto needs from now on. Grateful they are in Fernley.

My experience with the owner Ted was terrible. Ted cannot be trusted because he is a liar and…read morescammer. With an automotive business it does not get any worse than that. I was towed here from highway 447 which cost a lot of money, I was then told he would fix my vehicle for x amount of money. I paid for a hotel next door and waited until the next day for updates on diagnosis and if the cost would be more than the quote he gave me. The communication was little to none (I called a few times to check in since he was not giving me any updates and I was paying daily for the hotel because I was waiting to get the jeep fixed.... When I came back in to the shop to pick up my Jeep expecting the fix to be done already Ted informed me that he couldn't figure out the problem. This was an obvious lie because my husband ended up diagnosing and fixing it for less than $200 (just a simple fix broken u-joint on a jeep). Ted then informed me that just diagnosing the Jeep would cost the amount that he had quoted me for fixing it. He started to get angry and threatening with me about it when I questioned him which as a young woman at the time in my early 20's all by myself scared me a lot so I left having been charged the money and confused about everything. Also I drove the jeep back to Reno with my hazards on at 45 mph thinking I was not going to make it and scared. I will never forget my experience here at this business with Ted who knew I was scared, tired and did not have other options. I paid for the tow to his shop, the hotel and the estimate for the quote on repairs and left with the same broken Jeep I arrived with. Ted knows if he can take advantage of you in any way he will and has no remorse about it. Ted lost the trust that's needed to run a biz like his. Unfortunately once you lose a customers trust that you will only charge what is necessary and not plot to make as much money as possible off of them by lying no one wants to leave you their vehicle with you. I am happy to think about the fact that he has lost more business than what he scammed me out of by anyone who has read his real reviews. Not only did Ted scam me but after writing my reviews he then started to send me threatening messages on yelp in my messages as well as send other customers to message me that he bamboozled with a fake sob story. This man will lie to the very end and scam you for every penny if you let him. Do yourself a favor by avoiding this place at all costs because as soon as his mouth opens you will be off worse than when you arrived and that's a guarantee.

LIFESAVER!!! Ted, his son, and his staff saved our bacon! Our brakes went out on a trip to Reno and…read morethey did a stellar job helping us out! SO GRATEFUL! We also love the shop dog, Wilson too! Highly recommend! 20 stars if they would have been available! THANKS TED!

I can't thank Ken and Justyn enough. I was on a 2,000 mile…read moreroad trip in an old ford diesel, and broke down outside their shop. I asked ken for help diagnosing the problem and getting parts, ken knew right away that my water pump was toast. He let me pull my truck into their lot and start tearing apart the motor, lending me tools and answering any question I had on how to replace the parts. Justyn spent most of his day giving me tips and even driving me to oreillys to pick up parts. I was able to get the new water pump installed and get back on the road before sundown. It was an absolute blessing to have broken down in front of MKS diesel. Justyn and Ken saved the day and helped me when I had no money or anything to offer them. I'm forever grateful for them and their generosity sharing their knowledge. A catastrophic break down turned into one of my best memories on the road. These are great people and what every man should strive to be! Thank you guys so much!

Could not have had a better experience with anyone! # 4 injector fuel supply line broke and lost…read moreall power but I couldnt find the problem. Called around town and found no one could even look for the problem for 4 to 6 weeks. I needed my truck yesterday and Ken agreed to do it the next day! He found the problem and fixed it. We couldnt be happier. Thank you Ken five stars always

11/2025 Another emergency stop here and Linzey got me in…read moreright away, even on short notice. I was driving when I started hearing noises underneath my car, and with winter weather rolling in, I also needed new wiper blades. Bobby checked everything out and had everything taken care of in under 30 minutes. Fast, friendly, and genuinely helpful service every time. Really appreciate their quick turnaround!

I know it's a business and they need to make money, but they are extremely overpriced. Especially…read morewhen it comes to the tires, they wanted well over a thousand dollars for off road tires, I bought them from walmart at $700. I know they're gonna say you get what you pay for... well, I could afford two sets for the price of what they asked... lol.

Was told I needed full brakes front charged $450 Picked up…read morecar then told I needed back brakes too but he was too busy to do Next morning I had break fluid all over my driveway Went online and ordered the parts $57 And did it myself

We had a flat and after wrangling around with Purcell and Fernley Tire & Brake, we took the tire to…read moreCommunity Tires. Alex is the owner and Jose mounted the tire onto the rim. In less than 20 minutes! Thank you, Gentlemen, you're a life saver. Fast, efficient and polite. Just the way it should be. Thank you, thank you, thank you!

I went to Fernley Dolan only because I knew Louie Mori and had seen his incredibly informative…read moresocial media posts. Louie is the most honest, authentic person in the auto industry. He is transparent, knowledgeable, charismatic ... while also maintaining kindness and empathy. I brought a very specific need to him, and he helped while also being patient. Dolan Auto Group should really take a few pages from Louie's book and hire more product specialists like him. He conducts himself in a manner that I would consider the gold standard. Life is about people and Louie cares about people. You don't have to be dishonest and deceive people to get them to buy something, like the finance department did in my "deal". Make sure you take your time when signing their documents on the tablet they hand you. And wear your glasses if your eyesight is poor. Just be sure you can read all the numbers. Even when I asked for my documents to be printed, I was told, "these don't leave the dealership". It wasn't until I printed my own documents that were sent to me via email, that I realized they did not honor the advertised sale price on the tag - which I still have. This was roughly a $4,000 difference, plus tax. I don't know anyone who can afford to be deceived for that amount of money. I wonder how many times that has happened to other people. Finance works hard to cram extra warranties down your throat and when you decline, the finance person has to explain to someone in management why the customer declined. We all know there is a small kickback for from the warranty companies for selling the warranty. Maybe the $4,000 difference was retaliation from the finance department for me declining the extra warranty and this is how they make up for not selling the warranty. Don't be afraid to be a wise consumer and ask as many questions as you need to feel comfortable with the "deal" before you sign. Louie doesn't need to abandon his morals or integrity to earn your business. But the other people on his team need to treat his customers with more integrity. Dolan needs to do better by Louie AND by their customers. Dolan is gaining repeat customers and positive social media presence - BECAUSE of Louie. Maybe a solution is to make Louie a partner or General Manager, and he can improve their business practices. People might forget what you say, but they rarely forget how you make them feel.

Seriously the most disinterested, unauthentic service advisors EVER!…read more We had our Grand Cherokee turn itself off while driving at 80mph in the middle of nowhere on highway 80. We made it to a mechanic in Battle Mountain who ran diagnostics but didn't get any codes. They found that my truck ( w/28,000 miles) has dark trans fluid. We called our home Jeep dealership (Walnut Creek Jeep) who had us make our way into Fernley. Our Walnut Creek guy called ahead letting them know that we were coming and explained our problem. When we got to Fernley the service advisor (a large gentleman) acted like he had no idea why we were there. We presented him with the paperwork from the BM mechanic and his response was literally "Well, there wasn't anything recorded so what do you want us to do?". When we told him that the BM mechanic had noted dark transmission fluid, we got an education about how our truck has a closed system and the previous guy "didn't know what he was talking about". Thankfully another advisor came over and he and my husband started talking about something MY HUSBAND read about on the web about updating a module. We paid to have the module updated and moved on. We won't be back to Fernley Jeep!

My husband and I were headed out of town when the engine cover under the car came part way off. We…read morewere close to Fernley Auto Body so we stopped to see if they could help us as it could not be driven any distance as it was. They were very busy but took time to take it off for us so we could get it back home. They saved our weekend and didn't charge us to do it. Will definitely be using them in the future. Thank you Doug and team.

Heads up, this place is a joke customer service sucks and they LIE ....so watch out .... charged…read moreme a lot. They messed up on their end. Didn't check everything went back for help and they refused me. Be careful.

Excellent people to deal with. My go to mechanic from now on. Helped me out of a bad situation with…read moremy truck.

I brought my 2005 Toyota RAV4 in for a radiator and hose replacement. What I appreciated most was…read morethat they were willing to provide a rough estimate based on the information I gave them, even before seeing the vehicle. I understood that the final price could change if additional issues were found, but having a ballpark figure helped me plan and compare my options. The team was professional, answered my questions, and completed the repair successfully. It's been about a month since the repair and the radiator has been working great. Overall, I had a positive experience and would recommend them to others looking for automotive repairs.

We had a fuel supply issue in late August on of 2023 GMC diesel truck. It is our tow vehicle and we…read morewere on a road trip from Colorado to California. Stephan came to the RV park where were staying at in Fernley, NV. He confirmed the check engine lights, diagnosed the issue, replaced the fuel filter, took pictures of the issues he discovered and test drove the truck. He was punctual, thorough and honest about the issues. I highly recommend him.

Stephen is wonderful! Great diagnostic skills. Did a terrific job with replacing a broken radiator…read morethermostat and the coolant which was a casualty of the playa dust storm from burning man. Changed out the filter at my request. He was awesome. Honest, smart, and a young guy whose mom should be very proud of. Thanks!