Very responsive, fair rates, and completed my repair quickly without the upsell. I would definitely…read morerecommend.

I sent a message through Yelp and I got a response from Christina basically writing off my issue…read morelike she had it solved with my description of the problem I'm dealing with by saying I needed a dehumidifier. I then responded saying that I had a dehumidifier that I've been running 24/7 and it hasn't made a difference, and that I would like to have a service technician come out and see what the problem was with the condensation that's been accumulating on my ducting. My messages were left on read and I never heard anything back. This was on 9/8, it's now 9/18, and still haven't gotten a response. Absolutely pathetic customer service. Sorry to have wasted your time trying to give you my business.

My AC was all screwed up when another company did some rewiring. Pelles wanted to get to the bottom…read moreof it and sent out their Manager. He had a mess to deal with. It was a Friday, later in the day and he refused to leave until he got to the bottom of it. And he did! Thought I may need a new AC but he took care of the problem.

We were overcharged by $70.00, refund was issued after I called to ask for an explanation of…read morecharge. Do not recommend this business.

Our family used Albert's right after we moved to Conway (years ago). They have always done a very…read moreprofessional and friendly work. We do not hesitate to call when we help. Brad is the best and so are the other staff and Al. They are the Best in the valley!!! Mike Cunning & family

We have been using Albert's Heating and Air Conditioning, Inc from Conway PA for several years…read more They are always friendly and helpful. They get help to us promptly. Today they sent a technician our way to address a small furnace issue, Austin was friendly and polite, but more importantly, he was capable and efficient. I recommend them without reservation and appreciate knowing that I have access to a trustworthy company when I need them

I have used them for about 4 years and have been VERY happy with their service. I've used them for…read moremy summer and winter start ups. Their prices are fair service is exemplary. I have had one particular service guy (Dave Hugh's) who is very thorough and knowledgeable. I will ask for him again.

My air conditioner was making a very loud noise that was clearly not a sign of anything good. I…read morehappened to notice a lot of people praising Max C Smith for their professionalism, efficiency and honesty on a Reddit thread so gave them a call, and a technician came out later that same day. He ran the serial number and saw the unit was 17 years old, diagnosed that I had an issue with the compressor which was probably about to die, and should likely start comparison shopping for a new unit. He offered to send a salesman out the next day to take a better look at the overall job that would need to be done and provide an estimate; his initial ballpark was anywhere between $6,000 and $9,000. The salesman came out promptly the next day and was very professional and well-informed, having previously been in the field himself. He took his time explaining and provided estimates for two possible units, one under 6000, one under 7000. He sent me all electronic paperwork related to the estimate on the spot; again, very professional. At the end of the day I would have been extremely comfortable going with them to replace the unit, which did end up dying completely within the next day, but ended up getting my socks knocked off with a lower quote from another AC company I've used in the past for the same, lower end unit. That said, I would not hesitate to recommend and use this company and its technicians in the future. Thank you for the excellent and quick service.

I am a 25 year loyal customer with ARS. Have owned two homes…read moreand I've had them install two new AC unit units and furnaces. Just had annual service done on AC and as always I requested technician Michael Rodriguez... All of their techs are good, but he is exceptional. Always prompt, competent, professional, and polite. I am to a point where if I can't get him for the appointment, I reschedule until I can. It is rare today to find an employee who is consistently reliable, skilled, and goes above and beyond. The company has worked with me in the past to make installation of new HVAC both easy and affordable. They have never let me down. And Mike, I hope you never retire!!

New furnace installed on 10/22/2025. Never worked. Techs came out 4 separate times. No…read morecommunication from sales person Brian Diamond after he told me I could contact him at anytime if I had issues. Classic bait and switch. This not the HVAC company to get involved with Spent $10k and got duped Now you asked me to text my name and address to 412-487-2400 and that isn't even a valid number to use to text Another ARS pittsburgh SCAM

I see plenty of bad reviews; many of them being pretty old. I can honestly say my experience, about…read morea week ago, was great. Our water heater broke, was leaking, and the shutoff valve didn't work. So we were looking for quick service, and Kennihan's delivered. I called before the start of normal business hours (probably 7am or so). Whomever fields calls off-hours took my information and promised someone would call me back to discuss service in 15-20 minutes. Sure enough in less than 15 minutes I received a call (I believe from the owner) and was informed service would be scheduled as soon as their service desk folks arrived at 8am to see what techs were available and when. Again, I received a call promptly around 8am, discussed my situation, provided the necessary details to get an over-the-phone estimate, and scheduled a service call for that same day. When the tech arrived around 3.5 hours later, he had the old water heater removed, and the new water heater installed in about 4 hours. With all the complaints I saw others post about being "ripped off," I didn't find that to be true. They installed a quality Rheem gas water heater (not one you can buy at Home Depot), a new shutoff valve for the water and gas, and disposed of the old water heater, and some other bulky parts from an old air filter unit (that had nothing to do with the service call). Conversely, my parents used a different HVAC company, and paid a comparable price for a new water heater installation but didn't have same day service, didn't have one that needed replaced/disposed of, and purchased a different brand of water heater. The total difference in price was $300. All-in-all I felt it what we paid was reasonable. By all means, comparison shop, but I'll be calling these guys the next time I have an HVAC problem.

My garbage disposal was leaking. I was told it would be $159 to look at it. The plumber was…read moresupposed to be there late morning. I called at noon to find out he was delayed and he would call when he was on his way. No problem. An hour later, he was at my front door and I am still at work. Had to send my neighbor over to tell him I would get there as soon as possible. Then the office calls and says the plumber is at my house. No kidding. He said my disposal needed replaced and would cost $938.00 . I agreed and later found out I could have had Lowes or Home Depot do it for $386. What a rip off! I'm not rich and work hard for my money. Being charged $550 more to do a job than what it really costs to do is not right. It was a simple job. Remove a disposal and install a new one. The plumbing and electricity were already there. I will never use them again!

These guys were great -- called me back within an hour of leaving a message and had the problem…read morefixed within fifteen minutes of arrival at a reasonable cost. We've got two chronically ill folks at home, so we really appreciated that he wore a mask while inside our home.

We called the morning after Christmas because our hot water tank bit the dust. We had a quote and a…read morefew guys working to replace the tank in a very reasonable amount of time, and had hot water again in the afternoon. We've used their services in the past as well and have never been disappointed. They're the first place we call for any issues that they work on.

I am posting a review Air Systems Mechanical as they have replaced the HVAC system in a home that I…read morerecently purchased. The techs did a great job. They worked hard and had everything installed and operational in 2 days. Left property neat and tidy when they were done. Also recently came for a follow up visit to make sure all was working properly. Company has great customer service and definitely puts the customer first. Great job. Thanks. Joann

This business advertisement seems great. Though I have filled out all of my information before…read moreusually at home depot or stands at festivals. They all claim a great price or zero cost. Then, when it comes down to appointment day, and they have all of your information, it seems the price has gone up to over a hundred dollars and now they can sell your information however, they wish. I really wasn't sure if this place works like that so I decided to call. After calling eight times in a span of ten minutes it's clear the phone number listed on here. Doesn't work. It seems the only thing that does work is collecting all of your information. No, if I found this information wrong, please contact me and I'll correct this. Though with my own experiment of 8 calls over the span of 10 minutes. ‍

Scheduled quickly, arrived on time, explained things. Great job and very friendly. Dryer duct…read morecleaned, dryer works much better now.

Utterly disappointed. Chose this company based on their Yelp…read morereviews. The technician (Duane) arrived to clean our ducts on 10/2025. We had previously taken the time to move everything out of the way to provide complete access to the ductwork and make things easier for the tech. Why are we disappointed? - the dust level in our house is much, much worse than prior to service being preformed - upon checking I saw a large amount of debris in the bottom of our ducting - the technician reinstalled a register grill upside down because the duct tin needed tacked up out of the way and he apparently didn't want to bother taking time to do it correctly. - I had to ask about the condition of our ducts prior to the cleaning before he would show me just a one single before photo. I have to wonder if it was actually a photo of our ducting. - I got a negative vibe from the technician from the outset. His demeanor was less than friendly and he didn't talk much. My impression was that he wanted to get in and out as quickly as possible. I felt he was a very poor representative of this company. The work was completed quickly and I can't help but feel we received a "rush job". The dust in our house is much worse than ever and this experience was a complete waste of our $725. We feel like we've been ripped off. Per your response to my review above - Yes it's true that it's been a year since the service was performed. I've been meaning to send a review since last winter. However, because I'm a procrastinator and I sincerely don't like to complain doesn't change anything about my honest, but blunt, statements. The unusual frequency and amount of dusting we now have to do after your service (not to mention shelling out your service fee for sub, substandard work) finally drove me to take this step. Furthermore, explain to me why when I happened to be performing some home maintenance a couple of months ago, I found the thick layer of crud laying on the bottom of our ducting ? It shouldn't be there in that volume. Is your equipment inadequate ? As far as the operable grill reinstalled upside down goes, it was GLARINGLY obvious because it had once been painted except for a strip on the bottom behind the carpeting. That, exceedingly noticeable, contrasting strip was reinstalled up, instead of down, where it's hidden by the carpet nap. (I can send you a photo.) I saw how the tin interfered with the reinstallation and I had to mess around and tack it up out of the way. So I believe the technician didn't want to deal with it and put on upside down instead of, at least, notifying me. And I suggest you speak to your technicians about how they represent your establishment. On the whole, our experience points to some sort of problem with your company. Where that problem lies is up for debate. I initially read all the good reviews regarding your company. I expected at least adequate work to be performed. What we got was, at best, unacceptable. You can speak about all the positive things about your company and your personnel, all I know is what we experienced. Instead of denying everything I said perhaps you should consider it objectively and take it for what it's worth.

My AC stopped working Sunday evening, after all HVAC businesses were closed, so by the next morning…read moreI was hot and miserable. After doing some research online looking for local recommendations, I called Ziegler Heating & Cooling on Monday morning at 7am. I was sent to voicemail when I contacted Ziegler, so I hung up and called Knoechel. (I called Ziegler first because I have an American Standard AC unit, and based on Zieglers website, it appeared that American Standard was a preferred brand of theirs/they may specialize in. Whereas Lennox appears to be the preferred brand at Knoechel. - my thought process was, if I was going to need a replacement, then I'd want an American Standard, hence Ziegler was my first call). Spoke with a woman who answers incoming calls for Knoechel, who took all of my information (contact info and description of the problem) and informed me that I'd receive a call back shortly. 30 minutes later I received a call from one of their techs who then arrived at my house less than 10 minutes later (I am local in Zelienople, where they are headquartered). Within an hour my AC was running normally again without any attempts to upsell/oversell. (Thorough cleaning of AC coils on the outside unit, replacement of dual capacitor, and temperature checks - about an hours worth of work, $177) All that work PLUS the expediency in response time came at a price that was in line with a competitor a family member had used last week located in Pittsburgh (which was too far away to service my house in Zelie). Without question, I'd recommend Knoechel!

The lady who answers the phone is smug and short with people. Happened to me twice and my wife…read moreanother two times, so it seems to be a pattern. They can't be bothered to come out during a holiday even if you paid for their annual maintenance. Many other HVAC companies that I should know better than to try and go back.