For $240/night for a king sized bed, I expected more…read more The peloton bike and treadmill were broken in the fitness area. The fitness area was so small with everything in there. It felt tight with 2 people. The thermostat on the wall was not working right. Our room was 73 and it would not go below that temperature. The front desk did come to assist, and recommended holding buttons here and there to get it to set at a lower temperature. While the temperature did finally get set to about 69, the air was stuffy. Also, the front desk was not wearing shoes which was odd.... The bed was not comfortable. The front desk had mentioned there was a recent renovation but I do not think the beds were in that renovation. The bed was hard and squeaked. You could feel the springs. The complimentary breakfast was okay but what I would typically expect for what I'm paying. Overall this is Dothan, AL and a room should not cost this much and you not have a working thermostat and a 10+ year old bed.

This hotel is under construction and we knew that when we booked it so we can't be too upset about…read morethe construction noise but it's fairly extreme during the day. It also reduced the parking available at night so don't be the last to get in at night. You may not have a spot. The staff was first rate from the time we showed up until we left. Friendly, helpful and professional. Our room was clean, well maintained and comfortable. It's located right on the main drag in Dothan and as such, restaurants, gas and shopping are readily accessible. The breakfast was simple and tasty. Plenty of warm and cold options to choose from. I especially loved their layout of snack items and drinks in their little store. I would gladly return to this hotel. My Diamond member status was oddly never recognized by the staff nor did they have Diamond Member parking. This was odd and the only reason they didn't receive a fifth star.

We were in town for Christmas and stayed here because they are pet friendly and we brought our dog…read morewith us. The staff was very friendly and took care of us. There is lots of room to walk your pets and they do have dog waste stations. The hotel was quiet and we had no issues with any type of noise. The location is very convenient to restaurants and shopping and is in the heart of Dothan. The breakfast seems nice although we didn't eat because it was over Christmas and we were eating with family. There is a pool, basketball court and outdoor seating with a gas grill. There is also a small gym for those that must keep up their fitness on the road. The room was nice and had everything we needed. Like any Residence Inn, it had a full kitchen set-up (minus an oven). We did have some questionable charges (pending) on our final bill but Tiffany (the Manager) was so nice and helpful! She was able to explain the system and asked us to call her personally if we had any issues. I would recommend this location to anyone staying in the area and we will definitely stay here when we are visiting family in Dothan.

I booked a non-refundable reservation expecting to travel and see family over the holidays…read more Unfortunately I found myself laid off two weeks before Christmas and my trip. I called the hotel to see if they would be reasonable and assist me with the situation, not only as a courtesy, but being a bonvoy member. I received conflicting information. The folks at the 800 number (multiple calls) said they would open a case and they were sure I would be refunded under the circumstances. I had to call the hotel itself (this hotel) and the manager refused to help me out. Before you book at this hotel, please consider this: do you want to stay at a huge chain hotel that has zero humanity during the holidays when you are faced with extraordinary circumstances? I would not recommend this property or ANY Mariott property for that fact. It is a terrible situation and they have no obligation to me, but I will NEVER book with any Mariott property again and will discourage all friends and family to look elsewhere when seeking hotel. To you yelpers Elite and non-elite alike: you should really consider where you chose to spend your hard earned/saved money. Would you chose a brand that truly is the definition of their industry (hospitable) or a brand that does not have the kindness to help you when faced with one of life's most challenging situations in adulthood (unemployment)? To management: this is a terrible PR look for you, as a brand.

Nice hotel. Great location!…read more One drawback- we had reserved a King sized bed suite. We were given the last available room which had two queens. Haven't had that happen before. Breakfast was very, very good. The staff was outstanding.

Prior Hilton diamond member , Gold now and on way to diamond before years end so I stay in a lot of…read morehotels. This is in top 5 worst hotels I have stayed in, almost as bad as one in Baltimore. First room no a/c, carpet was soaking wet , see pic or moisture meter (had one for work) it was pegging out. Was moved to a new room, new room absolutely smelled like a dog kennel, no hot water at sink nothing at all comes out, then had to use the liquid dish soap to clean the shower out where I even felt it was somewhat sanitary since it had someone else's hairs all over wall and pubic hairs all over the floor. Absolutely disgusting and was never cleaned. Had it not been 11pm I would have immediately left to go find another hotel.

Despite the elevator being out of service - waiting on parts, we had a great stay. Staff went out…read moreof their way to make our stay pleasant. Hotel cafe served really good breakfast to order & our server was a real gem. Room was clean & well maintained, nice furnishings. We'll be back.

Room was a bit tired, could use a deep cleaning. The water pressure in the shower was lacking…read more Had shampoo & conditioner in the shower but no body soap.

This is our second time staying here and it has been exceptional each time. All of the associates…read moreare friendly and extremely helpful. The location is kept exceptionally clean from the exterior through the interior and into the rooms. The beds are quite comfortable and you can tell that they've gone through a massive referb recently. In reading some of the reviews it lists this as a holiday inn in Dothan and that is not the case. This is a true DoubleTree by Hilton. They have a pool as well as a great outdoor area that includes fire pits, and a cornhole pit. There's also a restaurant that's available as well as a bar. There is convention space here as well.

I can not describe in enough detail how wonderful my stay was! Every single person we encountered…read morewas pleasant, smiling and eager to help The outside and inside is clean and well kept. The room was spacious, CLEAN and QUIET!! A lovely quiet room is exactly what I needed after a long day of driving and working. Mini fridge, microwave and mini coffee maker all in great order. Channels galore on the TV, large towels and fragrant hair/shower amenities. I inquired about the age of the hotel and was surprised that it was not new-such good upkeep! Stayed 2 nights and used a meeting room as well. From sales to guest services-what an absolute pleasure. This will most definitely be my go to place when in town and was only made better by the fact that the on-site restaurant has GLUTEN FREE options!

I've got a humongous room, we had to drive four hours and it was so worth it. We were going to…read moreDisney World when we wake up. I got a couch in my room. The lobby is small but beautiful.

The location was convenient and the room setup with three beds worked well for our family, but…read morecleanliness was a big issue. The couch had stains, the microwave was dirty inside and out, and we found someone else's clothes in the drawers. The pullout bed had no linens and was badly stained. When we asked for bedding, the blanket we received was so scratchy no one could use it. On top of that, all the beds were extremely uncomfortable. Staff we encountered were friendly, but we didn't raise the issues since we didn't plan to stay again. The layout is great for families, but the room definitely needed more attention.

We stayed one night on a road trip. The rooms are nicely laid out and well equipped with a full…read moresize fridge/freezer and coking facilities. Even the closet was well thought out for long stays. The big thing for me was the cleanliness . Our room was spotless and the staff was very friendly. My only small complaint is with the breakfast. The decaf coffee is very weak( even on the urn it's only one star strong) and the hot items for breakfast were not good. Choices were under done looking potatoes, some grey disgusting looking lumps labeled as sausages, and tiny sausage sliders. No eggs at all. Child size yogurts on offer, and clumpy oatmeal. I didn't even look at the bread area. But the hotel itself is wonderful.

Nice property. Off the main highway far enough to be QUIET! Nicely appointed rooms. Comfy beds and…read morefull six fridge is always a plus. Highly recommend

TL;DR: If you want to be on the East side of Dothan and are good with about 100 a night, you will…read moreprobably find this to be an adequate experience. My wife and I chose this hotel because of the convenience with regard to proximity of why we visited Dothan. We have stayed here on 3 occasions, and this review comes after the third visit. Our most recent stay was a 5 night stay. This will probably be our last stay. For the most part, this hotel is adequate for the cost. It generally runs 100 +/-20, leaning towards the +20. The lot is well lit at night and there is adequate parking for the number of rooms. The rooms, lobby, and food areas are typical for a Comfort Inn. The pool looks well-kept (not used because I visit during January). The hallway carpets look dingy and drab and like it needs a steam-vaccuming. The fitness room was a sad affair, with 2 of the 4 machines operational. (NOTE: If the treadmill isn't starting, check the emergency magnet in the middle). The washer was also non-opperational. The staff was mostly friendly. I overheard gossip about Sarah, complaining about a visitor, and about an hour of mobile game beeping from an employee's phone that was (as best as I could tell) at full volume. The room was clean. Our bathroom doorknob needed some maintenance.

Horrible service the pool was yellow and our bed had a cockroach in it, the scary part is the bed…read morewas covered in red stains

Nice, clean, perfectly adequate hotel! The staff were extremely nice and greeted you every time…read moreyou came in and out the door - a lot more pleasant than at many high star hotels I have stayed in. The decor and artwork is very eclectic and strange. And the biscuits and gravy at the complimentary breakfast bar were AMAZING!!!!! All in all, a nice stay in Dothan for a good price.

We arrived at 0230 eastern time and fell asleep shortly thereafter. At 0930 housekeeping banged on…read morethe door. When inquired about this I was told this is their practice. Housekeeping does not know who's checked out unless the knock(dead asleep it sounded like a banging). Sounds like they may do this to wake everyone up so they can get everyone out before checkout at noon. The rooms need to be updated and it was ok but needs a good scrub down. The mattresses were comfortable. I will NEVER EVER stay at this hotel again.