I have been looking for somewhere to transfer my old vhs tapes what seems like forever and right here in Eugene was this little gem of a business. I took my old VHS bar Mitrah and family reunion and high school plays in and transferred to dvd! It was only $20 for each one and $12.50 for duplicates! I'm very pleased with the job they did. I highly recommend! read more

My son and I came in on a quiet Saturday morning at opening. The two sales people helped my son find what he was looking for plus all the accessories- it was the best example of super customer service!!! Thanks for having a great store in Eugene! read more

I am so thankful for this business. I have been here several times to have my film developed and scanned. They sent me my scans back in just 1 day! It's been great as a student, because they offer a great discount and it is clear that they really care about this community. They gave me an awesome deal on a Pentax K1000, and even gave me an extra roll of film. They have very competitive prices and many student friendly cameras here. They are also very enthusiastic and jump to help you with any camera related questions. Thank you so much Dot Dotson's, I will always come here for anything camera related! read more

Dot Dotson's - Pentax K1000 Camera - Photography Stores & Services Near Me - Eugene, Oregon

Really happy with this shop! Great service and knowledgeable staff. I have taken in manual 35mm and Medium Format cameras for service and they have come back perfect. Good selection of film (slide, B&W, Medium format, etc.) and there developing service is super fast. They are my go-to Camera Shop in Eugene. Great selection and good prices for used equipment and I would recomend them to any student taking a Highschool or college photography class as a source for equipment, film, and service. read more

They are very knowledgeable, and have help me a great deal getting back into photography. read more

Dot Dotson's - Flowers in September - Photography Stores & Services Near Me - Eugene, Oregon

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Top notch customer service and great in the work they did for me. I recommend them highly

Do you need help.with a great shot.that needs lighting? Or special services?? Paul Collins of Dot Dotson can help you right out. Great imaging, great prices, good old.fashioned services. And hometown feel. Open Noon to 5 pm M-F Give 'em a try! read more

They were extremely personable and processed my film swiftly. We really need to protect places like this during such uncertain times. Please give them your patronage if you are able. They have been around since the 1930s. read more

Paul Cooper has the aesthetic eye you need. I brought in some rough photos from a wedding and he really made them sing! I thought the prices for enlargements were quite good! read more

Great idea getting the promotion for baby pictures out there. Very exciting for my family to have these prints. I think printing pictures is a lot art. Thank you!!!! read more

I wish I had known about this place sooner! I just started coming here to develop my film and because they do it all at their location, they always have it ready for me the next day, and if not then the day after that! They are so great with communication so I'm never left wondering if my photos are ready yet. And most importantly, they are incredibly friendly, helpful, and welcoming. I can't recommend this place enough! read more

I had some photos printed here and it was a great, quick experience. They have an online ordering system that is easy to navigate and my printing job was done in just a few hours. The customer service is attentive and friendly, and the quality of the photos were great. Also, not too expensive. Support local and get your photos printed here! read more

I went to Dot Dotson's to have some restoration done on some old photos as a surprise for my Dad. These photos are really all that's left as far as pictures go from when he was a kid. The lady at the counter was soo nice and was certain they could make them wonderful again. Two days later I get a call and the pictures are ready. When I saw them I almost cried, they are absolutely beautiful. I didn't think it was possible, but Annette is a magical lady. I will definitely come back. Thank you. read more

Dot Dotson's - This is their magic!!! - Photography Stores & Services Near Me - Eugene, Oregon

For my birthday a few weeks ago, I received a lovely secondhand DSLR Canon from my parents - unfortunately it did not come with a strap or a bag. My out-of-town father suggested I go to a mom-and-pop camera store: "They're everywhere!" I scoffed, "Of course not, those are all out of business, I HAVE to go through Amazon." Then I found Dot Dotson's. Not only did they have a great array of camera straps and bags available, I was able to purchase a strap and bag for a FRACTION of what I would have spent on shipping alone to get them here in any reasonable amount of time. Additionally, the gentleman who helped me not only helped me find a good bag that would fit my camera as well as a strap, he even threaded the strap on my camera for me (a feat I must admit I was not up to). Excellent service, great prices, and all locally owned and operated. I'm sticking with them for everything for this new camera! read more

I needed some slide scans done quickly. They did the job way ahead of schedule. Thank you!!

My Sony digital camera got dropped on vacation and the zoom lens malfunctioned. This had happened once before, when I lived in a different town with no local repair shop, and I had sent it away to a place i found online. That was 100% successful, economical and fast. However, now that we are back in Eugene with the famous Dot Dotsons, I decided to go local first. That was a mistake. I brought the camera in and waited for 15 minutes or so while the person who I was told to talk to, Joanna, argued loudly with what was apparently a collections company on the phone over a disputed bill. After much shouting, she hung up on the caller and finally came to speak with me. She told me she might be able to fix it herself for $10, and thus avoid the $80 "send-away-for-repairs" fee. I agreed to that, and she told me she'd call when it was ready the next day. Next day, no call. I waited a week, no call. Finally I called. "Joanne is out, please call back in a couple days." I wait a couple days, and call back. Joanna says, "uhhh, uhhhh, yeah, uhhh, sure, it's fixed, or let's just say, come in in 30 minutes and it WILL be fixed by the time you get here. it'll be up front" I am suspicious. I make it in the next day. Joanne is again out. The woman at the counter checks the fixed camera shelf. No camera. She wanders around the store vaguely. No camera. I look into the back from my side of the counter and see my camera (which is red) randomly among a bunch of cameras in a light box. I tell her, "there's my camera." She looks confused, gets the camera, tries to find documentation that it's mine, but there isn't any. She brings it out and says brightly, "Well, at least it's fixed!!!" No, no it was not fixed. The zoom was as broken as when I brought it in a week earlier. She says, "well, I'll just take some notes for Joanne and she'll get them when she comes back in." I say, "Joanne has already had the camera a week, and it's still broken. She didn't call me when she was supposed to, she didn't leave it where it was supposed to be, and she didn't fix it. Why would I leave it here?" The woman just said, vaguely,. "well, yeah, sorry...." I took the camera and left. I'm going back online, and I'm definitely not going back to Dot Dotsons. Dot Dotsons is actually only the latest in a series of the so-called Unique Eugene shops I've been to that are distinguished primarily by shitty service. Their motto seems to be: "if we haven't known you since 1978, we don't need to care about you." And they wonder why people don't shop local anymore. read more

After my friend's father passed away, there was a ton of photos and negatives that were unearthed. Having a rather large family, she wanted to get copies to pass around. We went into Dot Dotson's with a bag full of pictures to be scanned onto CDs, not long after his passing, so also in a bit of a foggy haze of emotions as well. They were able to put all the photos onto CDs so that folks can print them as they see fit. The costs are on the higher end of the scale but it was all worth it if you don't have a lot of time to invest scanning or printing your own photos. We sincerely appreciate their special touch. read more

I came into Dot Dotson's today after getting frustrated with Walgreens. I had to get a work visa photo taken with very specific measurements (including one for the size of my head in the photo) and was told that I should bring a ruler to double check the photos, as Japan's immigration is quite picky with what they will accept. I stopped in at Dot Dotson's and despite being pretty busy, the guy who helped me was courteous, knowledgeable, and totally nailed it- my photos turned out to be exactly what I needed, to the millimeter. I appreciated their expertise and great customer service. Thank you, Dot Dotson's!!! read more

MIssion: find someone locally to fix my friend's nice Sony camera that started to fall apart in his bag! I got online and looked on Yellow Pages for camera shops, camera repair shops, etc. All of the phone numbers--about 5 of them--were either no longer in service or were to fax machines, etc. The only number that worked was Dot Dotson's! I was actually surprised that the outgoing voicemail message picked up! I left a clear message about needing a local shop to either repair a camera or help arrange services with Sony. I called late Saturday night/early Sunday morning (I do late night computer work.) Early Monday morning, Paul called and left a message on my voicemail, detailing the process on how to get the camera fixed through Sony. It was a genuinely helpful voicemail that he left, with ideas regarding Sony's website, and even a phone number to call. I am very, very impressed with Dot Dotson's and Paul's professionalism, even when the service is not something they do in house! To go out of their way to help a community member achieve their camera/repair goals is highly commendable and really sets the bar way up high! (see my review on the terrible customer service at the local Eugene Shutterbug at the VRC mall! http://www.yelp.com/biz/the-shutterbug-eugene-2?hrid=Gn22keM0RnffHv9k25j82Q&page_src=shared_via_messages_or_emails) Thank you Dot Dotson's! I just moved back into town and am getting more video and photo work! Being a camera geek, I will definitely go check out the selection of lenses that you have, as well as other accessories! You've earned a place in my book and the company I work for! read more

I brought them three rolls of film to develop after spending time in South America and they ruined all of it. I've been a customer for three years and I just can't believe how outstandingly negligent the Dot Dotson's staff and specifically, Annette as the developer, was and what that has cost. I went to pick it up to find that one roll of black and white film had been color processed, stripping the film of its exposure, leaving me with a taped up roll of plastic. The next roll was actually color film and when I opened it there were only 10 photos inside. When I asked what happened, I was told that it must have been MY fault, that my camera must have opened and exposed it all. I have a leather case that wraps around the full body of my film camera, so it can't open until I manually remove the leather case and open it myself. I've been shooting film for 8 years, so I feel that I can confidently say I know how to properly load, remove and store film. And, as for the last roll, they said nothing happened to it and just let me walk out of the store. Thankfully, I stopped and checked outside because they were NOT MINE. I was given a package of 50 photos that weren't mine. At this point, they were panicking and couldn't tell me what happened or where they were or anything except that "this sort of thing never happens" and they would call me when they found them. Later I received a call to hear that they never even developed the roll and found it somewhere. I picked up the photos yesterday and they tried to charge me for them. All of the photos were there but there were obvious marks from the printer on over half the photos. Shooting film nowadays is a specialty and it can be expensive. Additionally, these photos weren't just a walk in the park, these were a center piece of a series I worked on in South America for 11 weeks that will never happen again. I trusted Dot Dotson's to care for my work and emotional investment and they really messed up. I understand mistakes happen, but this was a train wreck. read more

They definitely support digital cameras, although the U of O bookstore seems to be the best place in town for digital prints. That aside, Dot Dotson's is camera heaven. If you ever need anything done to or with a camera, go here. Especially if you shoot on film, you will cherish this place. read more

Paul at Dot Dotson's was INCREDIBLY helpful in the process of my first photography show. He worked with me for over a month in person, online, and on the phone and answered all of my questions. He showed me how to mat my photos and let me stay late after their store closed to finish them.He also got me the best price possible, including a student discount. I will be returning for l my photo needs. read more

Dot Dotson's - Photography Stores & Services Near Me - Eugene, Oregon

Amazing customer service When we were in Eugene for my son's wedding 6 years ago, we bought a new lens at Dotson. 5.99 years later, it broke. I delighted to find that it had a 6 year guarantee, but despaired of finding a receipt. Annette dropped what she was doing, found our receipt and emailed it to us right away. We returned the lens 1 day before the guarantee expired, and Tamron repaired it at no charge. Eugene is lucky to have a resource like Dot Dotson, and a person as helpful as Annette. read more

always do a good job developing film but takes about a week to get it and definitely some reminders and persistence to speed up the process.

I go here to get my disposables developed and they are SO fast and have the best most helpful staff. I get my photos the day or two days after I drop them off which is great. Never have had any problems, great company!! read more

A good starting place when you have any questions about cameras, film, or photos. Every staff member i have talked too feels like that one neighbor who knows everything about cameras, the smell of the office feels like you walked back in time to your grampa's hobby shop, and even if they cant help you they wont hesitate to direct you to the next best *local* option! read more

This place is a gem! I have placed several online orders for prints with them, and they were very fast, incredibly high-quality, and affordable. Their online uploading system is easy to use. I would definitely recommend having photography prints sent here. read more

Dot Dotson is a great local place to get your photos printed. I've ordered from them twice- once to get 30 small flyers on photo paper printed and once for a 8x12 on photo paper. I ordered through their easy online program and my prints were ready within one to two days! The people who work here are very friendly and knowledgeable about the different printing options they offer. They have some photography equipment and frames for sale here too and display local artists work which I love. If you're tired of ordering from big chain stores and want to support a local business with competitive pricing then choose Dot Dotson! They have a parking lot right in front so parking is a breeze. When you order online you can pay in the store when you pick it up or you can pay online ahead of time. You can even have your photos shipped to your door. read more

I love this place, such sweet and friendly people. It's like the only place I could find that still develops film - I came in today with a disposable and I'm picking up my film tomorrow. Can't wait! read more

Was assisted by a most wonderful young women. She was very friendly and helped enthusiastically. I'm ranking them four dollar signs because the film was marked up higher than I've ever seen, anywhere(13.50 for Velvia 100F, I typically can pick this up under $10, and if I shopped online you can purchase closer to $7-$8). This won't deter me from going back, I'm eager to get some film developed and see the exceptional work I keep hearing about. After I get my film developed I'll update and revise:). read more

I give Dot Dotson's a five star for 100% good service, knowledgeable, and you'll fall in love with all the cameras.

I started going to Dot Dotson's as a student for my photography classes. Many years later I'm still going here for anything to do with photography. If it's digital, film, or even darkroom supplies their staff is friendly, knowledgeable and extremely helpful. read more

Love these guys, they take great care of me and never flinch if I have weird requests or bring them found rolls of film that look like they've been run over by a bus. read more

I went in here to get my childhood tapes transferred into CD's. First off, they were so helpful! Second, they got the job done in less than 24 hours. There is an older lady who usually works at the cash register and she's so kind and interested in whatever project you're working on. Super great store and convenient location. read more

Great customer service! One of my CF cards was corrupted and I panicked. I called in and they said they could recover them for me. They had a recovery specialist there that works on that stuff regularly. He was able to save most of the photos on my card! I was so so grateful! read more

This is the one place where I can get my photos printed quickly for a good price. I often get photos printed here. The photos are always sharp and colorful. read more

Dotsons is great - have been for years. Need film - they got it - need a lens hood - they got it. Photoshops are getting rare - support them 'cause sometimes you can't wait for Amazon or BH/. read more

What a pleasant surprise to find a local shop that can handle old tech (disposable 35mm camera used to document the scene at a car accident) as well as new tech (they scanned the images and emailed me a Google Drive link so I didn't have to pick up prints on a second trip and then scan them manually). Staff were pleasant and helpful, and the service was priced fairly. They have secured my business for the future, for certain. Thanks! read more

Super helpful. Went in for some advice on fixing vs. replacing a body, and they ended up doing the fix (which other repairers had told me would be hundreds of dollars) in about 2 minutes, for free. With service like that, I'm happy to keep spending all of my money here, and they have enough gadgets and doodads to make that possible. read more

They gave me the wrong CD and negatives, were grumpy about finding them when I told them they gave me the wrong ones, found them, shoed me off, and I came home to awful scans. Eek, me thinks not. read more