Brought a car to them to repair the tire which had a screw in it. $45 for a tire repair is high in my opinion. Brought the car home and the tire went flat in about an hour. Brought it back and they told me it has a crack in the sidewall on the inside. Fishy business. read more

They were grant at looking at mt car and giving a quote. They got my car done quickly and there was a lot of work. They did not over charge or add extra money on. Very friendly. I will go there again and would suggest you call them when you need car repairs! read more

Have to give a huge shout out to Ryan and Jameson for going above and beyond to help me fix my tire and get me home. These guys are a total class act!! 10 stars and would highly recommend them. Thank you again!!! read more

Feels good to support local business. Roger was friendly, professional and quick. I was repaired and back on the road in minutes. PS. They are more than tires. Auto repair. read more

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Traveling from Toledo Ohio to Minneapolis, Minnesota. Exhaust system went bad while driving. I called from the Interstate, and Roger worked me in when I arrived. So blessed because his mechanics recognized another problem that my usual mechanic missed when it was in his shop on Tuesday! Excellent customer service and cost is exactly what I expected for the work. If I lived in Eau Claire, I would use Don's for all my work. read more

Was told breaks and rotors where shot. Had a mechanic friend help me put new ones on, said they had a year left in them

We have had work done at Don's several times and have found them very good and Honest. once took in my daughters car because the front end shook at highway speeds. after inspecting the front end they found it was just a tire out of balance at only charge $10 to balance the tire. no other charges. read more

Great service! I've had my breaks done and new tires on two different cars. I will definitely go back again.

I went in around 4:30 (30 min before close) and asked them to patch my tire and they had it done by closing. They are so good to their customers and offered a student discount (because I'm a student). Great place! read more

I sent my son to Don`s Auto and Tire for a brake job on his Subaru. I read the reviews and decided to go with them especially since another business wanted to charge just to give him an estimate (who does that anymore?). No problem working with them over the phone and every thing was taken care of that afternoon. I will advise my son to make these gentlemen his go to guys when he has to have work done in the future. read more

I've had them work on the exhaust system on three different cars now, always friendly and professional and fair priced.

They inspected the suspension on my car for free, and gave recommendations without trying to sell me a product. Very easy to talk to. I ended up buying four tires and a couple tie rods for a good price. I would definitely recommend this garage, and I'll be going back for future service. read more

I live in MN and have a daughter that goes to college in Eau Claire who ended up having problems with her alternator. I searched the web for repairs shops close by her. I wanted to stay away from Midas and Tires Plus because they'll tell you anything to make you buy something more than what you need fixed. I could only imagine how they might take advantage of a female college student. I found a few shops close by her, Don's was one of them but it only had one user review, however it was a positive one. I called them up and talked to Roger, who was extremely nice and helpful, they were able able to work around my daughters schedule and got her in that same day. Even offering to drive her home. When asked for an estimate, Roger automatically offered the option of a refurbished or new alternator. From a women's perspective...that alone spoke volumes. He didn't try to oversell me. He called me back about an exposed live wire that was on the battery and asked about fixing it. Wasn't even a second thought...a live wire is never a good thing. $20...not big deal. I even ended up calling him back and asking if they could do an oil change, which Roger said wouldn't be a problem. My daughter even called me after dropping of her truck telling me how nice they were at the shop. Roger put me at ease and didn't make me feel like I was being taken advantage of for being a woman as well as being out of state. Without question I would go back to Don's and I would recommend it to anybody else. read more

These guys were awesome! Even short-staffed, they squeezed my car in for a wheel bearing, new tires, AND an alignment. They are friendly, understanding, and very knowledgeable. I will definitely be returning for all my future auto repairs and maintenance. read more

I am customer of Don's Tire and Auto. When things happen, they sometimes happen fast. A whispering exhaust sound prompted me to stop in and have them take a look. Roger had one of his techs put it up on the rack right away to investigate. Sure enough, it was worse than I thought. A piece of pipe was almost ready to give way. Had it disconnected the damage would have been far worse. Roger said they could get it in right away. This saved me a lot of headaches for my upcoming trip in two days. Thank you Roger and crew! read more

I am from out-of-state. While traveling through, my car began pulling to one side and had a lot of vibration. I contacted several local places to set an immediate appointment for an alignment and most were booked for several days but Sears Auto at Oakwood Mall. In short, DO NOT GO TO SEARS AUTO IN EAU CLAIRE. I will not get into details about my experience at Sears in this review but they are incompetent. I Googled around trying to get in somewhere else. I found Don's and called. The shop owner, Roger, answered and was extremely helpful, no pressure. I brought the car in and a tech named Paul greeted me, answered all my questions, and assured me that he would do his very best to remedy any issues. While my car was on the lift, Paul performed a walk-around with me and explained some things that caught his attention. He was very professional and knowledgeable. Paul put off his lunch for over an hour just to perform an alignment check for me so I wouldn't have to wait another hour and I was a walk-in with no appointment! Sears wanted me to replace my 60K tires that only had 30K to the tune of over $300. When I left Don's, the bill was under $50 and I had peace-of-mind that I was going to get my family home safe. Thank you Roger and Paul for remembering that customer service and satisfaction is fundamental for a successful business. I have some mechanical knowledge and am able to perform basic maintenance on my car such as oil changes and tire rotations. read more

WONDERFUL experience. As a college student, I truly have no idea about anything related to cars, and it can be stressful to find an auto shop that you can trust because it's incredibly easy to take advantage of somebody like me with no knowledge. The opposite happened here. They were friendly, extremely helpful, and made me feel at ease, which was a far cry from how I felt the day earlier when my car, which is sort of a money pit, started to have issues again. They gave me a (free!) estimate, showed me all of the damage, and were honest and fair with me about what needed to be done. They aren't pushy about what needs to be fixed, and really let you know if you could do something yourself, so they aren't robbing you of a chance at a cheaper solution. After assessing the sort of extensive damage, the bill only came out to around $300, with a student discount which was a nice touch. That is incredible value for what they had to do. Roger was also very friendly, asking me about my life and making me feel comfortable, and even gave me a ride home while my car was being worked on (wow!). I cannot stress enough what a great business this is with few workers and a local business attitude. COLLEGE STUDENTS ESPECIALLY, this is the place to go! read more